AmericInn by Wyndham Stonecrest near Atlanta

Hotels
Wyndham Hotels & Resorts
6.2 (106 reviews)
7900 Mall Ring Road, Lithonia, Georgia, 30038 , Lithonia , US

Pets allowed

Facilities

Free breakfast
Meeting rooms
Fitness facilities
Express check-out
Free WiFi
24-hour front desk
Express check-in/check-out
Continental breakfast
Concierge service
Wheelchair accessible
See all facilities

Review Highlights

Pros:
Friendly staff
Cons:
Dirty rooms
Unprofessional service
Poor amenities
Lack of cleanliness

Categories

Cleanliness
1.5
Guests consistently mentioned cleanliness as a major issue with dirty sheets, bathrooms, and overall uncleanliness.
Service
2
Many guests criticized the service, including front desk personnel wearing inappropriate attire, aggressive behavior, and poor communication.
Location
3
No specific feedback on location provided in the reviews.
Room Quality
1.5
Rooms were described as unfit for humans with unclean linen, bad smell, and lack of essential amenities like cups and toilet paper.
Amenities
1.5
Several complaints about non-operational ice machines, lack of amenities, and overall poor condition of the facilities.
Value for Money
2
Guests felt that the hotel did not offer value for the money spent due to the poor quality of services and facilities.
Food and Beverage
2
No specific feedback on food and beverage provided in the reviews.
Overall Experience
2
The overall experience was overwhelmingly negative with guests expressing disappointment, disgust, and regret for choosing to stay at the hotel.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-08-04 19:40

Property Description

Recreational Amenities: Enjoy a fitness center and a seasonal outdoor pool during your stay.
Complimentary Services: Benefit from free Wi-Fi, concierge services, and daily continental breakfast served at the hotel's cafe.
Convenience and Comfort: With express check-in/out, event facilities, and premium room amenities like flat-screen TVs and designer toiletries, your stay will be effortless.

To book your stay at AmericInn by Wyndham Stonecrest near Atlanta in Lithonia, for a convenient and comfortable experience.

Important information:

  • The seasonal pool will be open from May to August.
  • Children 18 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
  • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
  • The photos in this description reflect the brand standard and are provided for illustrative purposes only.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: ATL

Property Policies

  • Pets

    Maximum number of pets per room 2

  • Sustainability Certifications

    Property confirms they are implementing guest safety measures

  • Pets

    Service animals are exempt from fees/restrictions

  • General

    Gloves are available to guests

  • General

    Guests are provided with free hand sanitizer

See all policies

Location

Guest Reviews

6.2
Based on 106 reviews
Cleanliness: 1.5
Service: 2
Location: 3
Room Quality: 1.5
Amenities: 1.5
Value for Money: 2
Food and Beverage: 2
Overall Experience: 2
J
Jerome family
4
Pros:

I like the location it was near highway and family. But it needs serious cleaning and renovation. My family and I were walking to elevator. We notice trash from the hallway trash can spilling over on the floor in the hallway. The carpet had spots in addition the dirty cushions on couch. No remote control for TV. When we inquired, the night clerk apologized. But wasn't able to help us. Thank goodness it was only for one night. I wouldn't recommend.

2025-06-13 via Nuitee
M
Marco Antonii
2
Pros:

The property was under renovation and no one contacted me. It was closed and Expedia dropped the ball on finding me a new hotel to stay at. Always call your hotels first before arriving, I have certainly learned my lesson.

2025-05-22 via Nuitee
V
Verified traveler family_with_children
2
Pros:

The property was showing an fully booked right after I made the reservation, and yet neither could I step into the building when I arrived at the location, nor did I see anyone through the windows while I stayed at Hilton Garden Inn next door.

2025-05-14 via Nuitee
C
Cynthia partner
2
Pros:

Very dirty and nasty no soap dirty sheets and bathroom

2025-04-30 via Nuitee
A
Ashley family
2
Pros:

I didn’t like anything about the either rooms, didn’t stay at the hotel. Cancel and requested refund

2025-04-29 via Nuitee
A
Aurby
2
Pros:

Needs upgrading

2025-04-26 via Nuitee
T
Twila
2
Not fit for humans
Pros:

This has to be the worst hotel i have ever visited. We walked into the lobby and the front desk petson had on a pair of jogging pants and a tie dye shirt. The sign at the desk, stated there were no working ice machines. There eas over flowing trash in the hallways, we went to three different rooms, none of the rooms had clean linen. The place smelled like weed and dogs. The beds actually looked like someone had taken a nap. The pillows did not even have pillow cases.We were so disappointed, we almost cried.

2025-04-09 via Nuitee
C
Christina
4
Pros:

The front desk worker came to my door at 11:48 with a bit of aggressive enery when she assumed I had not checked out on time but in actuality I paid a fee to stay until 1. Then she called the room with the same negative energy because she misunderstood when I told her I had an extension and didn't give me time to explain what that meant. However, she changed her tone as I was checking out and was more pleasant. She should have apologized when she realized she was wrong but she did not.

Additionally, there were some kids running in the hallway at 12 AM to 2 AM and loads of trash was in the hall until the morning.

The elevator smelled of marijuana.

2025-03-27 via Nuitee
A
Aaron partner
4
Pros:

The facility really needs to be renovated! The lobby and surrounding areas were very depressing. In my room the carpet had a stinch smell to it. The ice machine was inoperable and there were no cups or toilet paper in the rooms. I very rarely have anything bad to say about a hotel, but this place needs to be shutdown or assumed under a new and more responsible management!

2025-03-06 via Nuitee
C
Chelsea family
4
Pros:

First off, the staff were very friendly! Property is very old and needs updating. Luckily the sheets were clean and the beds soft for the one night we were there. Only chose because of the price but probably wouldn’t book again

2025-02-23 via Nuitee
S
Saadia family
2
Pros:

The Sheets were stained and there was ants really bad . When I got in the room there was still food in the refrigerator from the last person that stayed in the room. The lights in the bathroom and sink area did not work !

2024-10-01 via Nuitee
W
Wilbur
6
Pros:

Old furniture

2024-09-18 via Nuitee
S
Sachelle
2
Pros:

When I arrived to my room, it was smelly, dirty, stains on the sofa and stain on the bed and the carpet was dirty. You have people walking around in the hotel kids running around like they live there and the staff at the front was very nasty. I would never go back to the hotel.

2024-09-10 via Nuitee
K
khalill
2
Custom
Pros:

The guest service representative were great, but I was given a room that was not cleaned. It took to long to check in, I did the pre check in and still had to check with front desk. I was given a room with sheets that were stained. The room did not have a tv remote for the tv. Then I was given a remote that did not work. The key card did not work. No wash cloth or soap in the room.

2024-09-08 via Nuitee
R
ROGER
4
Pros:

wyndham should remove their name from this property.It was dirty in side the sheets had stains on them,the room smelled like smoke ,the furniture was warned down.Most wyndham properties are outstanding this one has a 2 out of 5 rating.Never again wyndham.

2024-09-01 via Nuitee
A
Angela family
2
Pros:

This location has bed bugs

2024-08-27 via Nuitee
D
Dural friends
2
Pros:

Place was nasty

2024-08-25 via Nuitee
N
Nathan
2
Gross in every way
Pros:

This place is gross. It stinks and is dirty. The pictures on Hotels App are very deceiving. This is the worst place I’ve ever stayed.

2024-08-21 via Nuitee
D
Dorett family
4
Pros:

The first room smells like smoke. No phone in room and entrace light didnt work. We were changed to a second room with a defective shower rod, red carpet stain. Outside the room next to ac in hallway was a used condom with its wrapper. For breakfast there was no creamer, no teabags. Garbage needs to be covered to reduce flies in dining area.

2024-08-19 via Nuitee
V
Valivia
2
Pros:

Trash was overflowing outside the building
Room had a smell the carpet was very sticky

2024-08-11 via Nuitee