Safi Royal Luxury Valle

Hotels
8.8 (966 reviews)
Diego Rivera 555 Valle Ote , Monterrey , mx

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Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Friendly and helpful staff
Great location
Clean and comfortable rooms
Cons:
Issues with bed bugs
Room temperature complaints
Long check-in process

Categories

Cleanliness
8.2
Multiple reviews highlight clean rooms and cleanliness, but there's mention of bed bugs which negatively impacts the score.
Service
9.2
Staff received positive mentions for being friendly and helpful, with excellent service highlighted in several reviews.
Location
9.7
Multiple reviews praise the great location, with direct access to shopping and dining options.
Room Quality
8.2
Some rooms noted as clean and comfortable, but there were complaints regarding room temperature and some dated aspects.
Amenities
8.7
Amenities were satisfactory, including a nice pool and dining options, though some were dated.
Value for Money
8.7
Overall good value, but some complaints about certain aspects of room quality slightly diminish the score.
Food and Beverage
8.7
Dining was described as good, especially breakfast, although limited reviews mean less data.
Overall Experience
9
Overall experience noted as enjoyable with several glowing reviews emphasizing comfort and staff.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 03:11

Property Description

Luxurious Accommodations and Exceptional Service
Experience the epitome of luxury with our air-conditioned rooms equipped with cable TV, a coffee maker, ironing facilities, and a hairdryer. Our attentive staff is dedicated to ensuring your comfort and satisfaction throughout your stay.

Prime Location
Nestled in Monterrey's bustling business and commercial hub, Safi Royal Luxury Valle offers unparalleled convenience. Explore nearby attractions like Plaza Fiesta San Agustin, the region's premier shopping destination, just a short stroll away.

Relaxation and Recreation
Unwind in style at our hotel's expansive outdoor pool featuring a soothing waterfall, or stay active at the modern fitness center. Need to attend to work matters? Our 24-hour business center has you covered.

Book now for an unforgettable stay at Safi Royal Luxury Valle!

Important information:

Upon check-in photo identification and credit card is required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.

Rates with breakfast included will enjoy a continental buffet please notice that breakfast is just for adults included in rate, an upgrade is available for an extra fee.

Any person over 12 years will be considered as adults.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: MTY

Location

Guest Reviews

8.8
Based on 966 reviews
Cleanliness: 8.2
Service: 9.2
Location: 9.7
Room Quality: 8.2
Amenities: 8.7
Value for Money: 8.7
Food and Beverage: 8.7
Overall Experience: 9
M
mrekab92 • Family • California
10
10 out of 10 for me
Pros:

The location was ideal, it was very easy to get around, with lots of food options and each place was very accommodating.
The atmosphere was very relaxing and the people were very patient with my poor Spanish. Rooms and value was worth it. The bed was comfortable and there was plenty of space.

2026-07-15 • via Tripadvisor
G
GabFie • Business
4
The cleaning of the room is poor
Pros:

This is the first time that I do have complains about this hotel and that is a shame.
First I found something in the first room assigned, then they offered me another one, so I moved another room but for my surprise... There was a lot of hair on the bathroom floor and the shower, next to the bed a Coffe mate wrapper.
It's a shame because even though the hotel is old, it's nice and they have good service and food.
I have the pics but I won't upload them as it's not nice

2026-01-23 • via Tripadvisor
J
jclarktdr • Friends getaway
10
Great place!
Pros:

Beautiful hotel. Excellent staff. Very nice walkable, retail location. We would love to stay here again in the near future.

2026-01-11 • via Tripadvisor
2
259analaurah • Couples
10
Outstanding
Pros:

Excellent and outstanding service since we arrived until we left, very willing to help out. Neat and spacious rooms. would stay there again.

2025-12-19 • via Tripadvisor
D
David Alonso • family_with_children • mx
9
Pros:

Ubicación y hospitality

Cons:

Tamaño alberca.

2025-10-18 • via Nuitee
• family_with_children • mx
10
Muy buena
Pros:

La ubicación

Cons:

No servia muy bien el aire acondicionado

2025-10-13 • via Nuitee
A
Ana Jocelyn • family
10
Pros:

La atención al cliente

2025-10-12 • via Nuitee
J
Juan • family_with_children • mx
10
Pros:

La vista del cuarto y el cuarto estuvo perfecto

Cons:

El ascensor en ocasiones estaba lleno

2025-10-12 • via Nuitee
C
Celia Maria
10
Pros:

Clean room

2025-10-10 • via Nuitee
A
ANDREW • family
4
Pros:

I was not happy I booked two rooms and one room was leaking water 1403 room number had to keep requesting towels my daughter almost fell when u shower water comes from wall area fill the other attached room.
My other room 1415 I requested handicap was not at all and ac was not cold at all . We went to pool and no beverages allowed sun after 6pm
Also the buffer no special price for senior citizen that is very bad $30 dollars for mom coffee and bread she does not eat almost minting Buffett was not work $30 for breakfast ??

2025-10-08 • via Nuitee
J
JOSE • couple • us
10
Location, staff, & facilities are the perfect combination to make your stay incredibly comfortable.
Pros:

I had an amazing stay at the hotel—everything from the friendly staff to the spotless rooms exceeded my expectations. The location was perfect, making it easy to explore the area. I would definitely recommend this hotel to anyone looking for comfort and excellent service!

2025-10-07 • via Nuitee
F
Fuchs • solo_traveller • us
9
Loved it. Will stay here again.
Pros:

Friendly staff. Beautiful hotel. Very clean.

Cons:

An option for food/meals other than the formal restaurant.

2025-10-03 • via Nuitee
O
Olga • family
10
Pros:

Excellent

2025-10-02 • via Nuitee
G
Gabriela • couple • mx
8
Great rooms, terrible food
Pros:

We appreciate the comfortable beds, cleanliness, and spaciousness of the room.

Cons:

The prices in the restaurant are high, and the food is terrible.

2025-10-02 • via Nuitee
P
Portillo Nuñez • couple • mx
10
2025-10-02 • via Nuitee
M
Manuel • extended_group • gt
8
Acogedora
Pros:

Amplitud de las habitaciones

Cons:

Necesita modernización.

2025-10-01 • via Nuitee
J
Jorge • family_with_children • us
10
2025-10-01 • via Nuitee
M
Manuel • extended_group • gt
9
2025-10-01 • via Nuitee
J
Jannsohn • couple • us
10
2025-10-01 • via Nuitee
D
Diego Enrique • partner
10
Pros:

Muy limpio, muy buen servicio e increíble locación

2025-09-29 • via Nuitee