Children allowed
Pets allowed

Facilities

Guest education on local ecosystems and culture
Electric bicycle charging station
Non-smoking rooms
Air conditioning
Restaurant
Room service
Terrace
Family rooms
Pets allowed
Lift / Elevator
See all facilities

Review Highlights

Pros:
Helpful staff
Great location
Cons:
Lack of empathy from staff
Issues with amenities

Categories

Cleanliness
8.7
Clean and comfortable as mentioned in the reviews.
Service
7.7
Reported lack of empathy from staff during the booking issue.
Location
9.2
Great location praised in several reviews.
Room Quality
8.2
Room quality noted as good, but some comments about issues.
Amenities
7.2
Amenities could use some updates, as highlighted in the feedback.
Value for Money
7.7
Concerns raised about quality relative to price.
Food and Beverage
8.2
Good food options mentioned, but could improve.
Overall Experience
8.7
Generally positive experience, marred by service issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-11 19:27

Property Description

Luxurious Accommodations
Indulge in modern rooms at Sina The Gray, adorned with African fabrics and equipped with unique features like private gyms and Turkish baths. Each room even includes a complimentary smartphone for your convenience.

Prime Location
Located just steps away from Milan Cathedral and overlooking the prestigious Galleria Vittorio Emanuele II, Sina The Gray offers unrivaled access to the city's top attractions. Explore La Scala Theatre and the Fashion district within minutes.

Convenience and Comfort
Enjoy complimentary WiFi, a relaxing terrace, and a stylish bar during your stay at this boutique hotel. With smoking rooms available on request and Linate Airport a short distance away, every aspect of your visit is tailored to perfection.

Ready to elevate your Milan experience? Book your stay at Sina The Gray now!

Important information:

When booking more than 2 rooms, different policies and additional supplements may apply.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: JTR

Property Policies

  • Groups

    When booking more than 4 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 5 years old stay for free when using an existing bed.
    People 3 years old and over stay for € 132 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

  • Parking

    Public parking is possible at a location nearby (reservation is not needed) and costs EUR 51.24 per day.

Location

Guest Reviews

8.2
Based on 247 reviews
Cleanliness: 8.7
Service: 7.7
Location: 9.2
Room Quality: 8.2
Amenities: 7.2
Value for Money: 7.7
Food and Beverage: 8.2
Overall Experience: 8.7
S
Sokol couple al
10
2026-02-14 via Nuitee
A
Alberto solo_traveller it
10
Spettacolo
Pros:

Camera stupenda

2026-02-08 via Nuitee
M
marina family_with_children sk
2
Pros:

Да, это центр, но вы не можете подъехать к отелю!

Cons:

Вы не можете позавтракать когда вам удобно, недостаточное количество столов, нужно ждать, это просто не возможно понять в отеле 5 звезд, ужин ужасный, как будто мы не в Италии:( не советую полупансион.

2026-01-24 via Nuitee
Y
yahya family_with_children sa
10
Pros:

ممتاز وجميع الموظفين ودودين

2026-01-20 via Nuitee
V
Virginie extended_group fr
8
Très bien un personnel super et compétent
Pros:

Porche du centre

Cons:

Du bruit depuis la chambre

2026-01-20 via Nuitee
C
Caroline family_with_children se
6
2026-01-19 via Nuitee
G
Gunnar couple no
8
2026-01-19 via Nuitee
F
Fabian family_with_children de
9
2026-01-19 via Nuitee
G
Genya solo_traveller il
9
2026-01-19 via Nuitee
G
Garegin couple us
10
2026-01-13 via Nuitee
I
Ivelina couple bg
10
2026-01-11 via Nuitee
M
Michael couple at
10
Tolles Hotel. Top Lage
Pros:

Alles

Cons:

Gar nichts

2026-01-08 via Nuitee
H
Hala couple sa
7
Very satisfied
Pros:

Location

Cons:

Clean good size rooms

2026-01-07 via Nuitee
H
Hala family_with_children sa
7
Very nice
Pros:

Location and room sizes

2026-01-07 via Nuitee
F
Faisal solo_traveller sa
5
2026-01-01 via Nuitee
M
Massimo solo_traveller it
8
2025-12-29 via Nuitee
P
PIERRE family_with_children be
8
2025-12-28 via Nuitee
K
Kathryn family_with_children ae
6
Great location, bizarre rooms.
Pros:

The staff were lovely

Cons:

Very strange room layout. “Upgrade” didn’t feel like an upgrade…for what we paid I would expect a more luxurious experience. Both rooms we were given (we asked to change rooms for our second night) had elements we didn’t want/expect. Small private gyms in junior suites are a waste of space for our needs. Would’ve preferred the room we booked. The leaves in the bathroom sinks added to the unnecessary extras that didn’t add anything to the experience of staying in this hotel.

2025-12-20 via Nuitee
M
Maykıl family_with_children tr
10
2025-12-13 via Nuitee
C
Cenk couple tr
1
rezalet
Cons:

otelde tadılat vardı rezalet

2025-12-10 via Nuitee