Central Park Hotel

Hotels
7 (17438 reviews)
49 Queensborough Terrace , London , gb

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Children allowed

Facilities

Non-smoking rooms
Air conditioning
Family rooms
Lift / Elevator
Luggage storage
Safety deposit box
Fax/photocopying
Non-smoking throughout
Shared lounge/TV area
Staff adhere to local safety protocols
See all facilities

Review Highlights

Pros:
Good location
Friendly staff
Cons:
Room size issues
Noise disturbances

Categories

Cleanliness
6
General dissatisfaction with room cleanliness and issues related to moisture.
Service
8
Staff were described as friendly, but some complaints regarding service attitude were present.
Location
8.5
Positive feedback highlighted convenience and proximity to transport and dining.
Room Quality
6.5
Rooms were criticized for being small and lacking basic amenities.
Amenities
7
Standard amenities; some complaints noted lack of certain facilities.
Value for Money
6
Considered overpriced relative to quality and services provided.
Food and Beverage
7
No specific feedback, assumes standard options were available.
Overall Experience
7
Mixed feelings according to the feedback, with some highlights and notable grievances.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-12 13:05

Property Description

Prime Location near Hyde Park
The Central Park Hotel, located a stone's throw away from Hyde Park and a short walk from Queensway Underground Station, offers convenience and comfort for your stay in London.

Comfortable Rooms with Essential Amenities
Each basic room at the Central Park Hotel is equipped with a satellite TV, tea/coffee facilities, and a hairdryer. You can unwind in your own private bathroom stocked with complimentary toiletries.

Dining and Entertainment Options
Indulge in light snacks and a variety of drinks in the spacious lounge area or visit the contemporary cocktail bar for a more vibrant atmosphere. Start your day with a delicious full breakfast served daily.

Experience the best of London with easy access to Oxford Street, Buckingham Palace, and more, making Central Park Hotel the ideal choice for your next stay in the city.

Important information:

Non-UK Visa/Mastercard holders only: Where available, the GBP amount will be converted to your card's ‘home’ currency and processed through the property's credit card machine.

Please note all flexible bookings are pre-authorized 7 days prior to arrival. Please note that payment must be from the original card, and the cardholder must be present at check-in.

Refurbishment September 2023 – December 2026 (completion date subject to change). We are excited to announce that the iconic Central Park Hotel is under major transformation. Sometimes things need to get ugly before they get pretty ! Our guests are at the heart of all the decisions we make, and your comfort during this period has our priority. We look forward to welcoming you during and post-refurbishment to share more enhanced experiences.

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

A damage deposit of £50 is required on arrival. This will be collected by credit card. You should be reimbursed within 14 days of check-out. Your deposit will be refunded in full by credit card, subject to an inspection of the property.

Group Reservations Policy:
Bookings of six (6) rooms or more are classified as group reservations and are subject to separate Terms and Conditions. Upon receipt of such a booking, our Group Reservations Department will contact the guest to outline the applicable procedures and request confirmation of the group terms. Failure to comply with or accept these terms may result in the cancellation of the reservation.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: LHR

Property Policies

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children from 3 years old to 17 years old stay for £30 per person per night when using an existing bed.
    Children from 3 years old to 17 years old stay for £30 per person per night when using an available extra bed.
    Adults stay for £40 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

7
Based on 17438 reviews
Cleanliness: 6
Service: 8
Location: 8.5
Room Quality: 6.5
Amenities: 7
Value for Money: 6
Food and Beverage: 7
Overall Experience: 7
_
_JSC_ • extended_group • es
8
Perfectamente ubicado
Pros:

Es la segunda vez que me alojo en este hotel y si he repetido es por algo :)
Al llegar nos sorprendieron con un upgrade de habitación, ya que me alojaba con una amiga y pedí si podían ponernos en algun piso superior ya que mi amiga es claustrofóbica y las habitaciones dobles suelen estar en los pisos subterraneos.
Nos pusieron en una triple de las recién reformadas y la verdad que genial! bonita, amplia, el lavabo es amplio (más que la triple sin reformar en la que me alojé hace unos años).
El personal de recepción y limpieza fueron amables.
A pesar de que el hotel se encuentra en obras, no fue una molestia ya que no se oía y no nos despertaron ningún dia con ruidos.
El hotel está genial ubicado, a 2 calles de Queensway, donde hay 2 lineas de metro, restaurantes, tiendas...y al lado de Hyde Park.

Cons:

No hay nada malo a destacar.

2026-05-09 • via Nuitee
B
Borislav • couple • bg
10
2026-05-09 • via Nuitee
A
amayreh • solo_traveller • gb
7
2026-05-09 • via Nuitee
P
Pål Erik • extended_group • no
7
2026-05-08 • via Nuitee
P
Paula • solo_traveller • pt
9
Pros:

Funcionários muito simpaticos e disponíveis, principalmente o Sr. Ved Parkash, sempre com um sorriso. Ótima localização. Tudo muito limpo e cheiroso. Ótimo duche. Após check out guardaram bagagem sem cobrar. Muito seguro👍

Cons:

Algum barulho obras, mas compreensível

2026-05-08 • via Nuitee
Z
ZAID • couple • gb
10
Pros:

Thank you

Cons:

Thank you

2026-05-08 • via Nuitee
C
Carlos • extended_group • pe
7
Bueno
Pros:

Ubicación

Cons:

Habitación demasiado pequeña

2026-05-08 • via Nuitee
A
Anaïs • couple • fr
4
Déçu
Pros:

Le petit déjeuner

Cons:

J’ai réserver 7mois à l’avance et sans prévenir l’hôtel faisait des travaux donc réveiller des 7h du matin

2026-05-07 • via Nuitee
A
Ann-Louise • family_with_children • se
9
Nytt, fräscht och trevlig personal som dessutom uppgraderade vårt rum!
Pros:

Trevlig personal! Fint, nyrenoverat, rent rum med espressomaskin. Närheten till både Hyde Park, city och tunnelbana.

Cons:

Något litet rum.

2026-05-07 • via Nuitee
A
Asiva • solo_traveller • mu
8
Otherwise pleasant stay
Pros:

Perfect location for me. Clean and good staff

Cons:

There was only one lift under operation and very uncomfortable at times if you are in a hurry. The additional fees for early arrival can be waived off for returning customers.

2026-05-07 • via Nuitee
R
Rebecca • couple • it
8
2026-05-07 • via Nuitee
C
CABESSUT • couple • fr
10
2026-05-07 • via Nuitee
T
Thomas • couple • gb
7
2026-05-06 • via Nuitee
H
Hanna • couple • fi
9
2026-05-06 • via Nuitee
F
Frank Brekke Otterbech • solo_traveller • no
8
Pros:

Vi har brukt hotellet flere ganger og kommer gjerne igjen. Flott beliggenhet og meget hyggelig personale.

Cons:

De totalrenoverer nå ut 2026, så litt støv og støy må påregnes, men blir fint når det er ferdig.

2026-05-06 • via Nuitee
P
Philip • couple • gb
9
Good location, great staff, comfortable rooms.
Pros:

The staff are always the highlight of my stays. They’re so friendly and helpful.

Cons:

The construction works, but that can’t be helped as repairs and upgrades are an essential part.

2026-05-06 • via Nuitee
G
Giese • family_with_children • nl
7
Ik had bij het boeken niet goed opgelet dat ik een doubleroom boekte zonder ramen. Onze kamer was op verdieping -2 in ee
Pros:

Het hotel ligt direct aan Kensingston Park en vlakbij het metrostation Bayswater. Een perfecte locatie om vanuit hier Londen verder te ontdekken.

Cons:

Ze zijn het hotel momenteel aan het verbouwen. Wordt erg mooi, maar je hebt er wel wat last van. Gelukkig geen enorme bouw geluiden.

2026-05-06 • via Nuitee
C
Christine • extended_group • au
7
2026-05-06 • via Nuitee
A
Ahmad • solo_traveller • kw
10
Good
Pros:

Every thing

Cons:

Nothing

2026-05-05 • via Nuitee
H
Hildur Ýr • couple • dk
8
2026-05-05 • via Nuitee