Bastion Hotel Utrecht

Hotels
•
Bastion Hotels
6.9 (2963 reviews)
Mauritiuslaan 1 , Utrecht , nl

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Free
Children allowed

Facilities

Offsite parking discounted rates available
Electric bicycle charging station
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Restaurant
Terrace
Lift / Elevator
Luggage storage
Express check-in/check-out
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Cons:
Cleanliness issues
Service inconsistency

Categories

Cleanliness
5.54
Multiple reviews mention issues with cleanliness.
Service
8.01
Some staff mentioned positively but several negative interactions noted.
Location
8.05
Location is convenient and easily accessible.
Room Quality
7.5
Rooms mentioned as decent but with older furnishings.
Amenities
6.53
Amenities lacking in some aspects, such as operational facilities.
Value for Money
5.49
Several reviews felt prices were too high for the quality received.
Food and Beverage
6.54
Food quality noted as average, with service issues.
Overall Experience
7.51
General sentiment indicates mixed experiences overall.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-07 22:03

Property Description

Modern Meeting Facilities
Bastion Hotel Utrecht boasts modern meeting facilities, making it an ideal choice for business travelers. The 24-hour front office ensures convenience for guests with busy schedules.

Comfortable Accommodation and Dining
Enjoy comfortable rooms and a diverse selection of dishes from the à la carte menu at the atmospheric restaurant. The personal atmosphere and hospitality of Bastion Hotels guarantee a pleasant stay.

Relaxing Lounge and Free Wi-Fi
Unwind in the cosy hotel bar or lounge, equipped with LCD TV and air conditioning. Stay connected with free Wi-Fi throughout the hotel and make use of the complimentary internet access in the lobby. Book your stay at Bastion Hotel Utrecht for a perfect blend of comfort and convenience.

Important information:

Guests are required to present a valid photo ID and credit card upon check-in.

For reservations of more than 9 rooms, group conditions apply and additional surcharges may apply. Please contact Bastion Hotels for details.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: AMS

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not possible).

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 3 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Internet

    WiFi is available in public areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Guest Reviews

6.9
Based on 2963 reviews
Cleanliness: 5.54
Service: 8.01
Location: 8.05
Room Quality: 7.5
Amenities: 6.53
Value for Money: 5.49
Food and Beverage: 6.54
Overall Experience: 7.51
B
Bas • solo_traveller • nl
1
Eens maar nooit weer
Pros:

Niets

Cons:

Dramatisch slechte bedden

2026-02-14 • via Nuitee
A
Arif • couple • de
7
Das Zimmer selbst ist gut, Badezimmer ist verbesserungsfähig.
Pros:

Das Zimmer war gut ausgestattet. Der Kühlschrank und der große smart-TV sind hervorzuheben. Das Personal war sehr nett und hilfsbereit!

Cons:

Der Flur vor den Zimmern roch abgestanden nach kaltem Zigarettenrauch und Bier. Das Badezimmer war sehr klein und überholungsbedürftig. Wieso hat das Bad eine halbdurchsichtige Tür??

2026-02-14 • via Nuitee
M
MShihon • Friends getaway • Saudi Arabia
10
Super friendly staff and awesome service
Pros:

My friend and I had the pleasure of staying at this hotel. While the property may not be expansive, the exceptional friendliness of the staff created a welcoming atmosphere, making us feel truly valued. The bar staff, in particular, were remarkably accommodating. We highly recommend seeking out Geron, his dedication to ensuring a positive guest experience is outstanding and will undoubtedly enhance your stay

2026-02-13 • via Tripadvisor
M
Michael Grünke • solo_traveller • de
7
Pros:

Frühstück ist immer wieder sehr gut.

Cons:

Die Türen in den Fluren fielen sehr laut zu. Manche Gäste waren zu später Stunde sehr laut.

2026-02-13 • via Nuitee
M
Mohammed • couple • be
8
2026-02-13 • via Nuitee
M
Mare • couple • nl
1
Slecht
Cons:

Overal muizenkeutels, de niet roken kamer stonk naar rook

2026-02-12 • via Nuitee
R
Ron • family_with_children • nl
8
Pros:

Staff was really friendly and helped me excellent with a wrong booking. They corrected it for me.

Cons:

That the staff was so professional that I did not dared to ask the cute girl her phone number :p

2026-02-12 • via Nuitee
E
E E • family_with_children • nl
7
2026-02-12 • via Nuitee
H
Hetty • solo_traveller • nl
8
Prima nachtje gemaakt voor een vriendelijke prijs.
Pros:

Goed bed, Vriendelijke ontvangst. kamer superschoon. Maaltijd en drankje in restaurant: beperkte kaart, maar goed gegeten. Ook hier vriendelijke prijzen. Parkeerplaats gratis in garage, top!

Cons:

Kleine douchecel en douchewater mocht wel wat warmer. Entree was moeilijk te vinden: beter beschrijven, bijv. melden bij toegangshek.

2026-02-11 • via Nuitee
S
Sander • solo_traveller • nl
7
2026-02-11 • via Nuitee
A
Aroon • solo_traveller • nl
8
2026-02-11 • via Nuitee
P
Patrick • solo_traveller • be
8
Pros:

service

2026-02-10 • via Nuitee
P
Peter • family_with_children • gb
10
2026-02-10 • via Nuitee
M
Michiel • family_with_children • nl
8
Pros:

Goede acvomodatie

2026-02-10 • via Nuitee
P
Pieter • solo_traveller • nl
5
Prima bereikbaar, voor wie niet per OV reist.
Cons:

Warm water was niet warm genoeg. (En dus in strijd met Legionella-wetgeving?)
Koffiemachine op de kamer werkte niet goed.
Het raam sloot niet goed, waardoor het niet lukte om de kamer op een prettige temperatuur te krijgen.
Personeel negeerde minutenlang een klant die bij de receptie staat en wil inchecken.
Locatie bleek verder weg van het centrum dan ik had ingeschat.

2026-02-09 • via Nuitee
S
Sajith • solo_traveller • lk
6
Quality has decreased and needs to concentrate more on the safety of their clients
Pros:

Close to the Tram station

Cons:

Access was not cleaned when it was snowing making it very dangerous for the travelers

2026-02-09 • via Nuitee
D
Dounia • solo_traveller • nl
7
2026-02-09 • via Nuitee
D
de Koster • family_with_children • nl
8
Pros:

Super makkelijk te bereiken

Cons:

Het rook overal naar sigarettenrook

2026-02-08 • via Nuitee
A
Alicja • solo_traveller • pl
8
Pros:

Dobre świeże pieczywo na śniadaniu

Cons:

Marne owoce na śniadaniu , mały wybór wędliny i sera i ogólnie asortymentu na posiłek

2026-01-31 • via Nuitee
K
Kinga • couple • nl
6
Pros:

Location

Cons:

Fitness centrum

2026-01-30 • via Nuitee