Infinity Hotel San Francisco, Tapestry Collection by Hilton

Hotels
Tapestry Collection
8.3 (555 reviews)
2322 Lombard Street , San Francisco , us

Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
Heating
Terrace
Family rooms
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Comfortable beds
Cons:
Noise issues
Cleanliness concerns with carpet

Categories

Cleanliness
7.98
Overall cleanliness is a concern as mentioned in the review regarding the carpet.
Service
8.65
The staff is frequently mentioned as friendly and accommodating, indicating high service quality.
Location
8.79
Repeatedly praised for its convenience and proximity to dining options.
Room Quality
8.24
Rooms are generally clean and furnished well, though noise issues were noted.
Amenities
8.27
The hotel offers good amenities, though there were minor complaints about TV options and noise.
Value for Money
7.93
While some guests had concerns about parking costs, the overall value remains fair.
Food and Beverage
7.98
Food options are available nearby, though limited dining within the hotel was noted.
Overall Experience
8.55
Despite some issues, guests enjoyed their stay and highlighted the friendly staff.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-18 13:18

Property Description

Luxurious Accommodations
Indulge in spacious rooms at Infinity Hotel San Francisco, Tapestry Collection by Hilton, boasting free WiFi and a cable TV. Each room features a refrigerator, large work desk, and charming decor for a comfortable stay.

Prime Location
Conveniently situated in San Francisco’s Marina District, our hotel is a short 6-minute drive to the iconic Golden Gate Bridge. Explore nearby attractions like Fisherman’s Wharf and Alcatraz Island within minutes, making the most of your visit to the city.

Exceptional Service
Enjoy personalized assistance with travel plans from our concierge and tour desk services. Let us elevate your stay with Hilton hospitality and attention to detail.

Book your stay at Infinity Hotel San Francisco, Tapestry Collection by Hilton for a memorable experience in the heart of the city.

Important information:

Upon check-in photo identification and credit card are required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges

Please Note: all rooms are nonsmoking. However, there is a designated smoking area.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: SFO

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Guest Reviews

8.3
Based on 555 reviews
Cleanliness: 7.98
Service: 8.65
Location: 8.79
Room Quality: 8.24
Amenities: 8.27
Value for Money: 7.93
Food and Beverage: 7.98
Overall Experience: 8.55
M
Melanie family_with_children ch
8
Nettes Stadthozel in einem sehr coolen Viertel vo San Francisco
Pros:

Die Lage

Cons:

Die stickige Luft im Zimmer

2026-07-11 via Nuitee
E
Emma family_with_children us
8
2026-07-09 via Nuitee
J
John couple gb
9
2026-06-16 via Nuitee
T
Teresita couple us
8
Over all good for the money . And the short stay .
Pros:

Good location . Parking garage around the corner decent price . King bed was comfortable .

Cons:

Because it’s open on two ends to lower levels you can hear lots of street noise and people talking in the lower levels . First day I was very tired and didn’t notice . Second day very noticeable .

2026-06-06 via Nuitee
O
Olivia solo_traveller us
7
Pros:

Good location

Cons:

overpriced for what you get

2026-05-20 via Nuitee
B
Bree extended_group us
8
2026-05-05 via Nuitee
solo_traveller us
8
2026-04-18 via Nuitee
V
viviana extended_group it
4
2026-04-16 via Nuitee
T
Tim couple us
8
Great style. Deck access is a negative
Pros:

Location and style

Cons:

The windows in the rooms all faced into the walkways so you have to keep blinded closed.
The outdoor rooftop patios close too early.

2026-04-13 via Nuitee
C
Chay extended_group mx
8
Tiene sus pros y sus contras.
Pros:

La ubicación es excepcional. Cerca hay muchos lugares de comida, lavanderías, estacionamiento y parada de autobús. El baño esta muy bien, regadera con buena presión y es facil ajustar la temperatura del agua.

Cons:

La habitación es pequeña. Las ventanas dan hacia el pasillo de huéspedes, asi que si abres tu cortina te ven todos los que pasen por ahi. El aire acondicionado es de los que van debajo de la ventana, es muy dificil regularlo ya que da directo a los personas que estan acostadas.

2026-04-02 via Nuitee
S
St. John solo_traveller us
8
2026-03-20 via Nuitee
R
Randy Longmire couple us
9
Great stay overall, staff and room were great!
Pros:

Eric was able to get us checked in early

Cons:

a little more street noise than I expected

2026-02-24 via Nuitee
X
xiaobin solo_traveller cn
10
2026-02-11 via Nuitee
G
Gerald family_with_children us
8
Pros:

The location and hotel are beautiful. The staff was friendly and helpful. The room was clean and updated. The amenities were nice as well with the roof top terraces, Pelaton lounge, and onsite coffee shop.

Cons:

The walls/ceiling were thin and there was a lot of noise from the neighbors, but earplugs were provided for sleep.

2026-01-21 via Nuitee
N
Natalie family_with_children us
10
2026-01-15 via Nuitee
J
Jenna couple us
1
Don’t stay here
Cons:

The room was small and cramped with no privacy. The windows look out on a a public deck or on the hallway, so the only way to get privacy is to close the shades all the time, making the room seem even darker and more cramped. This hotel tried to maximize rooms at the expense of comfort. Don’t stay here.

2025-12-29 via Nuitee
R
Rick
6
Pros:

Room was small and dark. Shower leaked. Little place to put things.

2025-10-10 via Nuitee
K
Kaylee
10
Pros:

Simply amazing

2025-10-02 via Nuitee
E
Eric solo_traveller us
10
2025-10-01 via Nuitee
E
Elizabeth family
10
Pros:

Nice convenient spot and friendly staff

2025-09-28 via Nuitee