Infinity Hotel San Francisco, Tapestry Collection by Hilton

Hotels
•
Tapestry Collection
8.2 (434 reviews)
2322 Lombard Street , San Francisco , US
+1 415-913-7311

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Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
Heating
Terrace
Family rooms
See all facilities

Review Highlights

Pros:
Great location (close to restaurants, Marina district)
Very clean rooms
Helpful / accommodating staff
Comfortable king bed
Modern feel
Parking available nearby
Cons:
Rooms lack natural light / very dark
Stuffy air in some rooms
Electricity outage / no generator backup
Street noise from lower levels/open design
Some guests find it overpriced
Difficulty changing rooms reported

Categories

Cleanliness
9
Multiple reviewers explicitly note rooms are 'very clean' and modern; overall cleanliness is a clear strength.
Service
9.9
Staff described as helpful and front desk 'very accommodating'; positive service comments justify a slightly elevated score.
Location
9.5
Repeatedly praised ('great location', 'Die Lage', close to restaurants, Marina district) — location is a strong positive.
Room Quality
6
Multiple complaints about rooms being very dark/no natural light, 'cave like', stuffy air and noticeable street noise — room quality is a notable downside.
Amenities
6.5
Issues reported with an electricity outage at the hotel and no generator backup; limited amenities reliability affects this score.
Value for Money
7.5
Mixed signals: some say 'good for the money' for short stays, while another reviewer calls it 'overpriced for what you get' — moderate rating.
Food and Beverage
8.2
Standard quality for this hotel tier
Overall Experience
9
Overall positive experience driven by location, cleanliness and accommodating staff, tempered by room dark/air and occasional amenity issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:15

Property Description

Luxurious Accommodations
Indulge in spacious rooms at Infinity Hotel San Francisco, Tapestry Collection by Hilton, boasting free WiFi and a cable TV. Each room features a refrigerator, large work desk, and charming decor for a comfortable stay.

Prime Location
Conveniently situated in San Francisco’s Marina District, our hotel is a short 6-minute drive to the iconic Golden Gate Bridge. Explore nearby attractions like Fisherman’s Wharf and Alcatraz Island within minutes, making the most of your visit to the city.

Exceptional Service
Enjoy personalized assistance with travel plans from our concierge and tour desk services. Let us elevate your stay with Hilton hospitality and attention to detail.

Book your stay at Infinity Hotel San Francisco, Tapestry Collection by Hilton for a memorable experience in the heart of the city.

Important information:

Upon check-in photo identification and credit card are required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges

Please Note: all rooms are nonsmoking. However, there is a designated smoking area.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: SFO

Location

Guest Reviews

8.2
Based on 434 reviews
Cleanliness: 9
Service: 9.9
Location: 9.5
Room Quality: 6
Amenities: 6.5
Value for Money: 7.5
Food and Beverage: 8.2
Overall Experience: 9
S
Shaun • solo_traveller • us
5
Fine but rooms are dark and dim.
Pros:

Location is great.

Cons:

We had absolutely no natural light in our room. It was very cave like. We requested a new room but it was just too difficult for them to manage it. If you want a hotel room with any natural light at all, choose another hotel or splurge for their premium suites.

2026-10-12 • via Nuitee
Z
zavala • couple • us
9
2026-09-09 • via Nuitee
A
Andrea • family_with_children • uy
8
Pros:

Very clean, and modern for a Marina district location

Cons:

There was an electricity shortage only at the hotel and they didn’t have a generator for backup. It lasted a few hours and we woke up in the middle of the night with lights and tv suddenly turning on

2026-09-05 • via Nuitee
S
Spasaro • solo_traveller • it
8
2026-09-02 • via Nuitee
S
Sebas-tian • solo_traveller • es
8
Pros:

Helpful staff, great location

2026-09-02 • via Nuitee
C
Concepcion • couple • us
10
Front desk very accommodating !
Pros:

Very clean! Close to restaurants! Good atmosphere !

Cons:

N/a

2026-08-14 • via Nuitee
B
Bertha • couple • us
10
2026-08-12 • via Nuitee
M
Melanie • family_with_children • ch
8
Nettes Stadthozel in einem sehr coolen Viertel vo San Francisco
Pros:

Die Lage

Cons:

Die stickige Luft im Zimmer

2026-07-11 • via Nuitee
E
Emma • family_with_children • us
8
2026-07-09 • via Nuitee
J
John • couple • gb
9
2026-06-16 • via Nuitee
T
Teresita • couple • us
8
Over all good for the money . And the short stay .
Pros:

Good location . Parking garage around the corner decent price . King bed was comfortable .

Cons:

Because it’s open on two ends to lower levels you can hear lots of street noise and people talking in the lower levels . First day I was very tired and didn’t notice . Second day very noticeable .

2026-06-06 • via Nuitee
O
Olivia • solo_traveller • us
7
Pros:

Good location

Cons:

overpriced for what you get

2026-05-20 • via Nuitee
B
Bree • extended_group • us
8
2026-05-05 • via Nuitee
• solo_traveller • us
8
2026-04-18 • via Nuitee
V
viviana • extended_group • it
4
2026-04-16 • via Nuitee
T
Tim • couple • us
8
Great style. Deck access is a negative
Pros:

Location and style

Cons:

The windows in the rooms all faced into the walkways so you have to keep blinded closed.
The outdoor rooftop patios close too early.

2026-04-13 • via Nuitee
C
Chay • extended_group • mx
8
Tiene sus pros y sus contras.
Pros:

La ubicación es excepcional. Cerca hay muchos lugares de comida, lavanderías, estacionamiento y parada de autobús. El baño esta muy bien, regadera con buena presión y es facil ajustar la temperatura del agua.

Cons:

La habitación es pequeña. Las ventanas dan hacia el pasillo de huéspedes, asi que si abres tu cortina te ven todos los que pasen por ahi. El aire acondicionado es de los que van debajo de la ventana, es muy dificil regularlo ya que da directo a los personas que estan acostadas.

2026-04-02 • via Nuitee
S
St. John • solo_traveller • us
8
2026-03-20 • via Nuitee
R
Randy Longmire • couple • us
9
Great stay overall, staff and room were great!
Pros:

Eric was able to get us checked in early

Cons:

a little more street noise than I expected

2026-02-24 • via Nuitee
X
xiaobin • solo_traveller • cn
10
2026-02-11 • via Nuitee