Infinity Hotel San Francisco, Tapestry Collection by Hilton

Hotels
•
Tapestry Collection
8.3 (542 reviews)
2322 Lombard Street , San Francisco , us

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Children allowed

Facilities

Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Restaurant
Terrace
Family rooms
Lift / Elevator
Safety deposit box
Fax/photocopying
Tour desk
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Comfortable beds
Cons:
Noise issues
Cleanliness concerns with carpet

Categories

Cleanliness
7.98
Overall cleanliness is a concern as mentioned in the review regarding the carpet.
Service
8.65
The staff is frequently mentioned as friendly and accommodating, indicating high service quality.
Location
8.79
Repeatedly praised for its convenience and proximity to dining options.
Room Quality
8.24
Rooms are generally clean and furnished well, though noise issues were noted.
Amenities
8.27
The hotel offers good amenities, though there were minor complaints about TV options and noise.
Value for Money
7.93
While some guests had concerns about parking costs, the overall value remains fair.
Food and Beverage
7.98
Food options are available nearby, though limited dining within the hotel was noted.
Overall Experience
8.55
Despite some issues, guests enjoyed their stay and highlighted the friendly staff.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-18 13:18

Property Description

Luxurious Accommodations
Indulge in spacious rooms at Infinity Hotel San Francisco, Tapestry Collection by Hilton, boasting free WiFi and a cable TV. Each room features a refrigerator, large work desk, and charming decor for a comfortable stay.

Prime Location
Conveniently situated in San Francisco’s Marina District, our hotel is a short 6-minute drive to the iconic Golden Gate Bridge. Explore nearby attractions like Fisherman’s Wharf and Alcatraz Island within minutes, making the most of your visit to the city.

Exceptional Service
Enjoy personalized assistance with travel plans from our concierge and tour desk services. Let us elevate your stay with Hilton hospitality and attention to detail.

Book your stay at Infinity Hotel San Francisco, Tapestry Collection by Hilton for a memorable experience in the heart of the city.

Important information:

Upon check-in photo identification and credit card are required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges

Please Note: all rooms are nonsmoking. However, there is a designated smoking area.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: SFO

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Guest Reviews

8.3
Based on 542 reviews
Cleanliness: 7.98
Service: 8.65
Location: 8.79
Room Quality: 8.24
Amenities: 8.27
Value for Money: 7.93
Food and Beverage: 7.98
Overall Experience: 8.55
X
xiaobin • solo_traveller • cn
10
2026-02-11 • via Nuitee
G
Gerald • family_with_children • us
8
Pros:

The location and hotel are beautiful. The staff was friendly and helpful. The room was clean and updated. The amenities were nice as well with the roof top terraces, Pelaton lounge, and onsite coffee shop.

Cons:

The walls/ceiling were thin and there was a lot of noise from the neighbors, but earplugs were provided for sleep.

2026-01-21 • via Nuitee
N
Natalie • family_with_children • us
10
2026-01-15 • via Nuitee
J
Jenna • couple • us
1
Don’t stay here
Cons:

The room was small and cramped with no privacy. The windows look out on a a public deck or on the hallway, so the only way to get privacy is to close the shades all the time, making the room seem even darker and more cramped. This hotel tried to maximize rooms at the expense of comfort. Don’t stay here.

2025-12-29 • via Nuitee
R
Rick
6
Pros:

Room was small and dark. Shower leaked. Little place to put things.

2025-10-10 • via Nuitee
K
Kaylee
10
Pros:

Simply amazing

2025-10-02 • via Nuitee
E
Eric • solo_traveller • us
10
2025-10-01 • via Nuitee
E
Elizabeth • family
10
Pros:

Nice convenient spot and friendly staff

2025-09-28 • via Nuitee
N
Nordine • family_with_children • fr
8
Pros:

Receptionniste au top ! Merci.

2025-09-08 • via Nuitee
V
Vincent • family_with_children • be
7
2025-09-07 • via Nuitee
B
Bridget
10
Pros:

Stay here once a year, great area with lots of dining options.

2025-09-05 • via Nuitee
A
angela • partner
8
Pros:

Very close to many restaurants and the marina area

2025-09-02 • via Nuitee
I
Ihor • family
10
Pros:

small cozy hotel in a great location, quiet, cozy, very friendly staff.

2025-08-31 • via Nuitee
R
Ronald
8
80 days in SF to join the real world
Pros:

Front desk staff were excellent except di not inform us that we needed to ask for clean up service daily - room - very low light for ladies make up = we are 80 = need more bars in the shower and instructions on how to operate - a matt on the tub would be beneficial - a note there are no glasses but use paper cups - no tea option in the unit - only coffee - TV options are very limited - expand -

2025-08-31 • via Nuitee
C
Cristian • couple • us
10
Pros:

Proximity to eateries.

Cons:

No parking on site or validated.

2025-08-30 • via Nuitee
R
Ross • couple • au
10
Comfortable and well looked after.
Pros:

Staff are very good. Made us feel welcome. Always helpful.

Cons:

We prefer the style of room with two double beds. There were fewer double double rooms available this visit compared with a year ago. Please add more such rooms.

2025-08-30 • via Nuitee
B
Beatrix • family_with_children • de
8
Pros:

Lage super, schöne Dachterrasse, gute Möglichkeit zum Essen um die Ecke

Cons:

Klimaanlage und Kühlschrank extrem laut, so dass an ruhiges Schlafen nicht zu denken ist.

2025-08-29 • via Nuitee
B
Bo Kyung
10
Pros:

In a very convenient location. Plenty of food options are available both in the hotel and nearby. The Big Bus Tour stops right by one of the hotel entrances.Beds and pillows were comfy.

2025-08-19 • via Nuitee
D
Dean
10
Exceeded expectations.
Pros:

This is a very nice hotel, right in the heart of the Marina District. It's close to all kinds of shopping and restaurants. The staff took care of all of our needs, and the rooms were clean and nicely furnished. As a bonus, there are two nice rooftop decks with great views.

2025-08-19 • via Nuitee
R
Ross • couple • au
8
2025-08-16 • via Nuitee