Park Inn by Radisson Albany

Hotels
•
Park Inn by Radisson Americas
6.7 (712 reviews)
2729 Pointe North Boulevard , Albany , US
+1 229-446-2001

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Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Friendly/helpful staff
Good location
Clean rooms reported by some guests
Comfortable beds
Easy check-in/check-out
Helpful reception/maids
Quiet for some guests
Sauna available
Cons:
Pool closed and not advertised
Poor/limited breakfast
Cleanliness issues (bugs, hair, dingy linens, ants)
Front desk rudeness and inappropriate room entry
Unexpected deposit/charges
Room maintenance issues (AC, remote, broken items, outdated bathroom)
Insufficient towels/amenities
Noise from street in some rooms

Categories

Cleanliness
5
Mixed but concerning: several guests reported hair and tiny bugs in the jacuzzi, ants in the bed, dingy linens and general cleaning issues; a few guests did note rooms smelled clean or were cleaned, but overall cleanliness complaints lower this score.
Service
9.6
Generally strong customer service for many guests: multiple reviews call staff 'amazing', friendly and helpful at check-in/out and the receptionist praised; a minority reported rude or sarcastic front desk behavior and inappropriate room entry, but positive staff interactions were frequent and notable.
Location
9.5
Consistently positive: several guests explicitly praised the location ('Location mainly', 'Location was great'), indicating location is a major strength of the property.
Room Quality
5
Mixed-to-poor: multiple reports of outdated bathrooms, missing remotes, broken items not fixed, AC failure in a room, toilets not flushing and ant infestations; some guests found beds comfortable and rooms clean, but quality issues were recurring.
Amenities
4.5
Below expectations: the pool was repeatedly reported closed (and not advertised as such), limited or no breakfast, and shortages of towels/soap noted; positives include a nice sauna for some guests, but key amenities were often unavailable.
Value for Money
6
Mixed value: some guests found it acceptable ('Good value if you aren’t expecting a pool'), but complaints about a $100 deposit, unexpected charges, and advertised amenities (pool/breakfast) being unavailable reduced perceived value.
Food and Beverage
4
Poor: breakfast was described as minimal (waffles, cereal, a muffin) or effectively unavailable; several guests noted there was no proper breakfast service and onsite food offerings were limited/junk food.
Overall Experience
10
Divergent experiences but many guests emphasized memorable, friendly staff and smooth check-in/out that made stays positive; while cleanliness, amenities and some service breaches harmed others' experiences, the strong staff interactions and several completely satisfied guests push the overall sentiment high.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:15

Property Description

Luxurious Amenities
Indulge in the comfort of well-equipped guest rooms with modern facilities including a microwave, refrigerator, and a private bathroom stocked with complimentary toiletries.

Convenience at its Best
Enjoy a hassle-free stay with 24-hour front desk service, luggage storage, and free on-site parking. Stay connected with free WiFi access and catch up on work at the business center.

Nearby Attractions
Explore popular destinations like Albany Mall, Stonebridge Golf Course, and Chehaw Park located just a short distance away from Park Inn by Radisson Albany.

Experience comfort, convenience, and exceptional service at Park Inn by Radisson Albany. Book now for an unforgettable stay!

Important information:

Please Note: $100.00 cash or credit card security deposit is required at the time of check - In.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
This property does not accommodate bachelor(ette) or similar parties.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: ABY

Location

Guest Reviews

6.7
Based on 712 reviews
Cleanliness: 5
Service: 9.6
Location: 9.5
Room Quality: 5
Amenities: 4.5
Value for Money: 6
Food and Beverage: 4
Overall Experience: 10
C
Carlo • couple • us
8
Cons:

Having to pay a deposit

2026-10-29 • via Nuitee
C
Christopher • family_with_children • us
10
2026-10-15 • via Nuitee
L
LaChante • couple • us
9
I really enjoyed my stay overall. We didn’t get a chance to try breakfast.
Pros:

Location mainly

Cons:

The property was nice and clean our jacuzzi just wasn’t. It had a few strands of hair and a few tiny black bugs in it.

2026-10-15 • via Nuitee
N
Niemeia • couple • us
7
2026-10-12 • via Nuitee
O
Ozell • solo_traveller • us
9
all good
Pros:

all good

Cons:

all good

2026-10-07 • via Nuitee
J
James • couple • us
7
2026-09-05 • via Nuitee
M
Melissa • solo_traveller • us
1
Rude snot nose kids in charge.
Pros:

Nothing front desk was rude to me, I'm old and disabled, I'm telling everyone I knownot to stay here with rudeness and bugs

Cons:

Front desk, rude to an elderly person and charged me for a room I canceled.

2026-09-02 • via Nuitee
G
Geraldine • couple • us
8
2026-09-01 • via Nuitee
J
Jessae • couple • us
3
Poor experience would not recommend will not return.
Pros:

Nothing

Cons:

The staff entered my room multiple times for no reason… house keeping kept trying to open the door before check out we felt very rushed. The front desk staff barged in my room yelling police police while I was undressed very poor experience.

2026-08-31 • via Nuitee
V
Victor • solo_traveller • us
6
2026-08-26 • via Nuitee
W
Williamson • solo_traveller • us
10
The amazing staff helped to make my trip memorable
Pros:

The staff was amazing! All of them.. I could t believe how friendly they were..

Cons:

The breakfast could have been better and it could have been more updated.. nicer pool.. but because of the staff I wouldn’t have changed it..

2026-08-20 • via Nuitee
V
Venice • couple • us
10
Easy check in and the staff was very helpful and very nice.
Pros:

The friendliness and knowledge of the staff was wonderful. The property was very clean. Beds were comfortable and the sauna was very nice.

Cons:

All was well.

2026-08-14 • via Nuitee
L
louise • solo_traveller • ge
10
2026-08-12 • via Nuitee
Y
Yolanda • solo_traveller • us
10
Pros:

The customer service was great at check in and check out.

Cons:

I didn't like that our room didnt have a trash can. When Ai mentioned it to the rain attendant, she brought us one but it was so tiny that we still had to use a grocery store bag.

2026-08-03 • via Nuitee
K
Kathryn • couple • us
7
It wasn’t perfect and I will stay again
Pros:

Quiet and nice staff

Cons:

The linens was dingy

2026-08-03 • via Nuitee
W
Wright • solo_traveller • us
1
Pros:

It's was good for nothing

Cons:

The cleaning of the room

2026-07-23 • via Nuitee
R
Raymond • solo_traveller • us
4
Pros:

On hand staff at front

Cons:

Sold me on breakfast..Didn't have it.. Room didn't have a remote for the t.v. Bathroom out dated,

2026-07-23 • via Nuitee
W
Warren • solo_traveller • us
7
Pros:

Clean smell

Cons:

Not many noticeable cameras around property

2026-07-20 • via Nuitee
F
Frederick • solo_traveller • us
6
Do better
Pros:

It was clean

Cons:

There were things broken in my room and I told the front desk they said someone would fix it but no one did. Also about breakfast It says free breakfast if you like waffles cereal or a muffin then yeah that's breakfast I think it's misleading it should say continental breakfast because that's what it is.

2026-07-14 • via Nuitee
B
Brijesh • family_with_children • us
8
2026-07-06 • via Nuitee