Hotel Arcadia

Hotels
7.4 (100 reviews)
Via Alamanni Luigi 35, Florence, FI, 50123 , Florence , IT
39-55-2381350

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Facilities

Offsite parking discounted rates available
Free WiFi
24-hour front desk
Luggage storage
Wheelchair accessible
Elevator
Golfing nearby
Breakfast available (surcharge)
Scooter/moped rentals nearby
Safe-deposit box at front desk
See all facilities

Review Highlights

Pros:
Excellent location near train station and tram
Friendly and helpful staff (many positive mentions)
Central and convenient for sightseeing
Some guests report clean rooms and comfortable beds
Easy tram/airport access
Cons:
Breakfast frequently criticised (limited selection, poor coffee/juices)
Rooms and facilities described as tired/old; carpets
No laundry service and limited in-room amenities (no coffee machine, minibar issues)
Difficult hotel entrance/access (stairs, located on upper floor of building)
At least one serious complaint about staff handling and damage/compensation dispute

Categories

Cleanliness
6.5
Mixed reports: several guests mention very clean rooms and daily housekeeping, but there are serious complaints about unwashed fruit, old/worn fixtures and visible damage in some rooms.
Service
9.5
Generally praised: staff described as exceptional, cordial and helpful in many reviews (efficient reception, smooth check-in). One severe complaint about staff behaviour exists, but majority positive impressions justify a strong score.
Location
9.5
Consistently strong: repeatedly noted as extremely convenient — next to Santa Maria Novella station, tram stop at the door and easy transfer to the airport; very central for sightseeing.
Room Quality
6.5
Below average: rooms described as tired, carpeted and in need of update; some find beds comfortable but other guests report broken fixtures and a generally dated condition.
Amenities
6
Limited: common mentions of no working minibar, no coffee machine in rooms, no laundry service, and only basic in-room offerings.
Value for Money
7
Moderate: many guests call the hotel 'normal' or 'reasonable' given the location; the strong location/service supports value despite shortcomings in rooms and amenities.
Food and Beverage
6.2
Mixed to weak: several guests criticise the breakfast as sparse (only pastries, no toaster, poor juice/coffee), though a few mention a complete/good breakfast.
Overall Experience
8
Generally positive for travellers prioritising location and friendly staff; however, some guests experienced serious issues that heavily impacted their stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-06-04 13:11

Property Description

Discover the charm and comfort of Hotel Arcadia, perfectly situated in the heart of Florence, just steps away from the Historic Centre.

Unmatched Convenience
Enjoy complimentary wireless internet access, ensuring you stay connected throughout your visit. Our 24-hour front desk and luggage storage services cater to all your needs, while self-parking is available for your convenience.

Luxurious Accommodations
Relax in one of our 29 air-conditioned rooms, each equipped with a minibar, flat-screen television, and private bathroom featuring complimentary toiletries. Your comfort is our priority, with daily housekeeping to keep your space pristine.

Indulgent Dining Options
Start your day with our delectable buffet breakfast, served daily from 7:30 AM to 10:00 AM for a fee. Unwind in our bar/lounge with your favorite drink, and enjoy room service during limited hours for an extra touch of luxury.

Book your enchanting stay at Hotel Arcadia today!

Important information:

  • All guests, including children, must be present at check-in and show their government-issued photo ID card or passport.
  • Cash transactions at this property cannot exceed EUR 5000, due to national regulations. For further details, please contact the property using information in the booking confirmation.
  • Only registered guests are allowed in the guestrooms.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: FLR

Property Policies

  • Pets

    Pets not allowed

  • Children and extra beds

    No rollaway/extra beds available

  • Noise policy

    Noise-free rooms not guaranteed

  • Guest type

    Essential workers only - NO

  • General

    Professional property host/manager

See all policies

Location

Guest Reviews

7.4
Based on 100 reviews
Cleanliness: 6.5
Service: 9.5
Location: 9.5
Room Quality: 6.5
Amenities: 6
Value for Money: 7
Food and Beverage: 6.2
Overall Experience: 8
A
Arturo • family_with_children • ch
10
2026-07-04 • via Nuitee
A
Arina • family_with_children • us
8
Pros:

Well located, friendly and helpful staff!

2026-07-04 • via Nuitee
S
Silvia B • solo_traveller • ar
9
Pros:

Excelente ubicación, Emanuel muy cordial y servicial, nos dio recomendaciones de visitar, el hotel es austero, sencillo, tiene elevador, desayuno americano, cambio de toallas y sábanas, guardaron maletas luego de check out

2026-07-04 • via Nuitee
M
Montse • solo_traveller • es
5
2026-07-03 • via Nuitee
V
Vânia • extended_group • pt
6
2026-07-03 • via Nuitee
T
Talha • couple • pk
6
Hidden location
Pros:

Cleanlens and staff

Cons:

Location

2026-07-03 • via Nuitee
F
Fernando • extended_group • sv
9
2026-07-02 • via Nuitee
D
Diego • solo_traveller • it
1
2026-07-01 • via Nuitee
C
CAROLINA • solo_traveller • it
7
2026-06-30 • via Nuitee
F
FEDERICO • extended_group • it
8
2026-06-30 • via Nuitee
장 • solo_traveller • kr
9
Pros:

깨끗한침구 조용하고 시원한 에어컨 역에서 가까운 숙소위치 모두 좋았습니다 하루만 묵은것이 아쉬웠습니다

Cons:

조식에 야채가 좀더 있으면 좋을듯합니다

2026-06-30 • via Nuitee
尚荣 • solo_traveller • cn
10
Pros:

员工素质非常高，非常的和善，服务非常到位，特别值得称赞👍🏻

Cons:

上来电梯需要把行李箱给拎一会，有点费劲。

2026-06-29 • via Nuitee
G
Giovanni • family_with_children • it
7
2026-06-29 • via Nuitee
M
Marcos Aurélio • couple • br
6
2026-06-27 • via Nuitee
L
lucetta • extended_group • it
6
Pros:

Molto comodo alla stazione. Zona tranquilla.
Il prezzo è adeguato al servizio reso.

Cons:

Purtroppo la struttura è datata e necessiterebbe di un tocco di ammodernamento sia per quanto riguarda la stanza , sia la sala colazione, Il palazzo che ospita la struttura è molto, molto trasandato.
Certo, non è colpa della struttura, però rende il tutto un pò squallido.

2026-06-27 • via Nuitee
Z
Zanardi • solo_traveller • it
7
2026-06-27 • via Nuitee
G
Gordon • couple • za
9
Very enjoyable.
Pros:

Breakfast really good
Location great as its close to Bus and Train station.
Room was large. Bathroom shower is so small and rickety!
The concierge "Rossario" was super helpfull and went out of his way to assist us.

Cons:

Shower needs to be removed and a new one put in.

2026-06-26 • via Nuitee
D
De la cruz Rodriguez • family_with_children • co
10
Ubicación estratégica
Pros:

Muy cómodo y el personal muy amable.

Cons:

Todo me gusto.

2026-06-25 • via Nuitee
M
McKinlay • couple • au
10
LOVELY staff, very clean and cool when arrived, and breakfast was yummy and very good location definitely recommend
2026-06-25 • via Nuitee
R
Ricardo • couple • br
7
2026-06-23 • via Nuitee