Hilton Vancouver Metrotown

Hotels
•
Hilton Hotels & Resorts
8.4 (618 reviews)
6083 McKay Avenue , Burnaby , ca

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Children allowed
Pets allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Location
Clean and comfortable rooms
Convenient amenities nearby
Cons:
Service quality issues
Additional fees
Some cleanliness concerns in common areas

Categories

Cleanliness
8.36
Rooms were clean but hallways and other areas need attention.
Service
7.83
Negative experience with staff member, particularly with attitude and service quality.
Location
9.37
Very convenient, close to transportation, shopping, and dining.
Room Quality
8.82
Clean and comfortable rooms, though some issues with musty smells noted.
Amenities
8.85
No specific mention, assumed standard quality for this hotel tier.
Value for Money
7.81
Issues with additional fees, not considered worth the price paid.
Food and Beverage
7.36
Quality of food service was noted as inadequate, particularly during busy times.
Overall Experience
8.83
Positive overall but marred by specific negative experiences in service.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 18:39

Property Description

Luxurious Accommodations with Stunning Views

Experience the elegance of Hilton Vancouver Metrotown with its contemporary rooms featuring floor-to-ceiling windows offering breathtaking views. Enjoy modern amenities like a flat-screen TV, USB ports, and a spacious work desk. Relax in the marble-finished bathroom with a soaker bathtub and premium toiletries.

Culinary Delights at Time and Place

Indulge in a culinary journey at Time and Place, offering a variety of dining options from breakfast to dinner. Don't miss out on their happy hour specials while enjoying delicious meals in a stylish setting.

Fitness and Recreation Options

Stay active during your stay at our hotel with access to a well-equipped fitness centre featuring state-of-the-art machines. Unwind with a refreshing swim in the outdoor pool or explore the nearby Deer Lake Park for outdoor activities.

Book now for an unforgettable stay at Hilton Vancouver Metrotown!

Important information:

Parking is available for an additional charge as follows:
CAD 15 per Day.
CAD 25 for Overnight parking.
CAD 21 for Day Valet Parking.
CAD 32 for overnight valet parking.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: YVR

Property Policies

  • Parking

    Public parking is possible on site (reservation is not needed) and costs CAD 21 per day.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 0 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    People no matter the age stay for free when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Guest Reviews

8.4
Based on 618 reviews
Cleanliness: 8.36
Service: 7.83
Location: 9.37
Room Quality: 8.82
Amenities: 8.85
Value for Money: 7.81
Food and Beverage: 7.36
Overall Experience: 8.83
J
Jaidi • extended_group • kr
9
2026-07-03 • via Nuitee
S
Siana • solo_traveller • al
2
2026-06-28 • via Nuitee
B
Bianca • couple • ca
10
2026-06-27 • via Nuitee
A
Anandan • solo_traveller • au
10
World class.
Pros:

Super.

2026-06-27 • via Nuitee
R
RICCARDO • couple • ca
7
Hotel decente ma troppo caro in funzione della struttura obsoleta
Pros:

Posizione

Cons:

Struttura vecchia e troppo cara rispetto a quanto offerto

2026-06-25 • via Nuitee
Y
Youngjun • couple • kr
10
2026-06-22 • via Nuitee
S
Susana • couple • br
10
2026-06-11 • via Nuitee
X
Xiao • couple • au
9
Comfortable, convenient
Pros:

Staff are very helpful. Location is good.

Cons:

Staff of hotel make us welcomed.

2026-06-05 • via Nuitee
A
andrewcX6470DK • Couples
6
In need of some TLC staff do a good good with a poor Hilton product
Pros:

First impressions of this hotel is a nice clean lobby area and friendly and helpful check in staff. Although not a load of information provided regarding the facilities and Resturants. Executive lounge was grim a small room on the 18th floor with a few dark wood table and chairs. Evening appetisers was offered but only looked once and decided to avoid for the rest of the stay. Soft drinks in the fridge had limited options
Location in Metrotown Vacounvour about 10 mins walk from the shy train a MRT station and about 20 mining to Waterfront so good connections . However, so rounding area and a local shoping mall have limited dining options. A BC Liqour store in the mall was handy. Just as well as the hotel Resturant was dark and grim not many options and not a pleasant environment to spend time in, we even started going out from breakfast to a local coffee shop.
Decor was very dated and dark room had damage to door and walls. Bathroom was small and dated. In General this hotel need a refurbishment
Staff very friendly and helpful.
In summary very dated and old fashioned hotel in reality not worth on more that 3 stars and certainly not worth the price. (But is seems average for Vancouver)

2026-05-26 • via Tripadvisor
B
Bettina • couple • de
5
2026-05-25 • via Nuitee
Y
YILING • solo_traveller • tw
9
2026-05-21 • via Nuitee
L
Lorne • couple • ca
10
2026-05-02 • via Nuitee
O
Ombrielle • family_with_children • ca
8
2026-04-28 • via Nuitee
Y
YILING • solo_traveller • tw
9
Pros:

地點很方便

Cons:

床太軟 可以在硬一點 睡起來應該會更舒服

2026-04-20 • via Nuitee
R
Roxanne • solo_traveller • ca
8
2026-04-15 • via Nuitee
V
Vaughn • solo_traveller • us
10
Absolutely an amazing experience
Pros:

Not really it was spot on!

Cons:

Can't think of anything

2026-04-13 • via Nuitee
M
Milloy • family_with_children • ca
8
Pros:

We didn't stay very long but it met our needs.

2026-03-27 • via Nuitee
S
SHAO JUNG • extended_group • tw
9
整體住宿與服務的感覺都很棒。
Pros:

餐廳服務同仁很熱情，服務細心周到，還能記住我們每位家人要喝茶或咖啡，真的很棒。
住房服務人員也很認真，有禮貌。
櫃檯提供住房加價升等優惠，也很實用，他們態度也很優。

Cons:

每天早餐都很類似，可以多一些變化。

2026-03-26 • via Nuitee
S
Steelcat • Friends getaway • Toronto, Ontario
8
Convenient, friendly staff, but need some decoration refreshing for the hotel.
Pros:

Located right beside Crystal Mall and walking distance to Metropolis at Metrotown. Lots of restaurants around. Staffs are friendly and helpful. I guess since this hotel is pretty old, the carpet and decorations do need an upgrade. The room is spacious and clean. Bed and pillows are on the soft side, some people may like it.

Over all if are visiting burnaby and need a hotel, this is the one to go.

2026-03-23 • via Tripadvisor
F
Fung • couple • hk
7
On the whole good.
Pros:

Location

Cons:

No master room lighting control.

2026-03-19 • via Nuitee