Hilton Vancouver Metrotown

Hotels
Hilton Hotels & Resorts
8.4 (589 reviews)
6083 McKay Avenue , Burnaby , ca

Children allowed
Pets allowed

Facilities

Electric bicycle charging station
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Location
Clean and comfortable rooms
Convenient amenities nearby
Cons:
Service quality issues
Additional fees
Some cleanliness concerns in common areas

Categories

Cleanliness
8.36
Rooms were clean but hallways and other areas need attention.
Service
7.83
Negative experience with staff member, particularly with attitude and service quality.
Location
9.37
Very convenient, close to transportation, shopping, and dining.
Room Quality
8.82
Clean and comfortable rooms, though some issues with musty smells noted.
Amenities
8.85
No specific mention, assumed standard quality for this hotel tier.
Value for Money
7.81
Issues with additional fees, not considered worth the price paid.
Food and Beverage
7.36
Quality of food service was noted as inadequate, particularly during busy times.
Overall Experience
8.83
Positive overall but marred by specific negative experiences in service.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 18:39

Property Description

Luxurious Accommodations with Stunning Views

Experience the elegance of Hilton Vancouver Metrotown with its contemporary rooms featuring floor-to-ceiling windows offering breathtaking views. Enjoy modern amenities like a flat-screen TV, USB ports, and a spacious work desk. Relax in the marble-finished bathroom with a soaker bathtub and premium toiletries.

Culinary Delights at Time and Place

Indulge in a culinary journey at Time and Place, offering a variety of dining options from breakfast to dinner. Don't miss out on their happy hour specials while enjoying delicious meals in a stylish setting.

Fitness and Recreation Options

Stay active during your stay at our hotel with access to a well-equipped fitness centre featuring state-of-the-art machines. Unwind with a refreshing swim in the outdoor pool or explore the nearby Deer Lake Park for outdoor activities.

Book now for an unforgettable stay at Hilton Vancouver Metrotown!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: YVR

Property Policies

  • Parking

    Public parking is possible on site (reservation is not needed) and costs CAD 21 per day.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 0 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    People no matter the age stay for free when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Guest Reviews

8.4
Based on 589 reviews
Cleanliness: 8.36
Service: 7.83
Location: 9.37
Room Quality: 8.82
Amenities: 8.85
Value for Money: 7.81
Food and Beverage: 7.36
Overall Experience: 8.83
H
Hung Yu solo_traveller tw
8
2026-02-11 via Nuitee
M
Manny couple ca
10
Highly recommend very clean and safe place
Pros:

Very central for dining out and shopping

Cons:

Nothing everything was perfect

2026-01-28 via Nuitee
V
villarreal couple co
10
Pros:

Atención del personal

Cons:

NA

2026-01-19 via Nuitee
E
Evamarie family_with_children ca
8
Was nice,
Pros:

Location

Cons:

Your staff are not friendly, no coffee available but in the room.

2026-01-19 via Nuitee
J
Jose Agnaldo solo_traveller br
7
2026-01-19 via Nuitee
R
RICHARD family_with_children us
9
Pros:

Excellent brunch!

Cons:

Hallway carpets will eventually need to be replaced.

2026-01-19 via Nuitee
M
Marvie family_with_children ca
10
2026-01-19 via Nuitee
T
Tuere solo_traveller us
9
2026-01-12 via Nuitee
J
Jessica couple ch
8
Pros:

Die Lage war sehr gut. Das Personal freundlich. Das Frühstück eher ein wenig zu überpreislich. Die Zimmer sehr sauber und bequeme Betten.

Cons:

Das bestellte Babybett wurde einfach ins Zimmer gestellt, ohne es aufzubauen. Bettinhalt hat komplett gefehlt. Das Frühstück war nicht besonders.

2026-01-07 via Nuitee
J
jinl868 Family
8
A great Hilton at Vancouver Metrotown
Pros:

There are 3 Hiltons in Vancouver, BC. Hilton Vancouver Metrotown is located in the Burnaby Metrotown area. Compared with the other 2 Hiltons (one located in downtown, the other in the Vancouver Airport area), the location of Hilton Vancouver Metrotown is a bit less optimized, however, the Hilton Vancouver Metrotown makes up the shortcoming on the location by friendly staffs, a well-stocked executive lounge, and nice happy hour/breakfast options.
We stayed at a 2 double room. The room is reasonable sized, clean, well-organized, and facing the Metrotown square. The hotel has a fitness room with a number of treadmills and an outdoor pool (single lap) and hot tub. As the weather is pretty cold, there is nobody in the pool.
For guests with executive lounge access, there is a lounge opening from 6am to 8pm which provides soft drinks (bottled water, sodas, and juices). During our stay, the lounge was not open for happy hours, but we are giving vouchers that can be used at the Time & Place restaurant on the 3rd floor for an appetizer and a soft drink (e.g., orange juice). The Time & Place restaurant also serves breakfast with standard offerings, such as potato salad, ham, bacon and sausages, soft boiled eggs, fruits, yogurt, and salad. There are also plenty of cheap eats in the Metrotown shopping mall.
Self-parking is available at a cost of 21 CAD. The parking garage is keycard controlled underneath the hotel.
This is a good hotel for stay at Vancouver if you are not focused on Vancouver Downtown only.

2025-12-29 via Tripadvisor
S
Soledad couple ca
7
I got invited to a party that held at your facility, the reason why I stayed and it turned.out an awesome evening.
Pros:

Location

Cons:

Other than not enough bright light in our room
everything’s fine.

2025-12-24 via Nuitee
R
Richard solo_traveller ca
8
2025-12-22 via Nuitee
L
LI WEI couple ca
8
可以
Pros:

不错

Cons:

没有拖鞋牙膏牙刷

2025-12-22 via Nuitee
E
Evone couple ca
9
2025-12-15 via Nuitee
V
Villanoz family_with_children us
10
2025-12-05 via Nuitee
G
Gisset family_with_children us
8
2025-11-30 via Nuitee
R
Ricardina solo_traveller ca
8
Good location, good value
Pros:

Location

Cons:

No advise about any other activities in the hotel. Nobody told me about breakfast or any special event.

2025-11-24 via Nuitee
G
Garth couple ca
10
2025-11-18 via Nuitee
Z
Zongxun couple ca
6
2025-11-14 via Nuitee
K
KORNKANOK couple th
10
Near shopping mall
Pros:

Clean quiet

Cons:

N/A

2025-10-30 via Nuitee