Comfort Inn Farmington Hills - Detroit Northwest

Hotels
•
Comfort Inn
7.7 (155 reviews)
30715 W 12 Mile Rd, Farmington Hills, Michigan, 48334 , Farmington , US

Facilities

Elevator
Conference space
Golfing nearby
Free breakfast
Safe-deposit box at front desk
Free newspapers in lobby
Smoke-free property
Wheelchair accessible parking
Assistive listening devices available
Braille or raised signage
See all facilities

Review Highlights

Pros:
Friendly, helpful front desk and housekeeping
Generally clean rooms
Quiet stays reported by many guests
Good value / cost-effective rates
Convenient for work and nearby dining
Cons:
Uncomfortable beds and aging room furnishings
Maintenance issues: elevator, water damage, holes
Breakfast/amenity problems (diluted juice, broken waffle maker, no ice, bad coffee)
Driveway/parking in poor condition and trip hazards
Occasional weed smell in public areas

Categories

Cleanliness
8.2
Majority of reviews explicitly call rooms and housekeeping very clean and well kept, though isolated issues reported (elevator debris, occasional uncleaned sheets, water-damaged ceiling and a hole in a door).
Service
9.2
Consistently praised front desk and housekeeping staff as friendly, helpful and professional; many reviewers said staff made the stay despite other problems.
Location
7.2
Mixed feedback: convenient for work and near restaurants, but drive-in/parking access and nearby construction/trip hazards were called out as negatives.
Room Quality
6.5
Multiple complaints about uncomfortable beds (springs/itchiness), aging rooms, low toilet, balcony/room cleanliness issues and some visible damage — overall below average for room comfort.
Amenities
6.8
Breakfast and vending/ice amenities were inconsistent (broken waffle maker, no ice on some floors, juice/coffee problems); limited positive mentions beyond basic amenities.
Value for Money
8.8
Several reviewers noted good rates and cost-effectiveness; coupled with strong service and generally clean rooms, guests felt the price was fair even when some maintenance issues existed.
Food and Beverage
7.2
Breakfast described variably — some called it delicious, others reported diluted juice, bad coffee and a broken waffle maker; overall slightly above average but inconsistent.
Overall Experience
7.7
Overall a mixed-but-leaning-positive experience: outstanding, helpful staff and generally clean rooms balanced against maintenance problems (beds, elevator, amenities) and some property/driveway issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:15

Property Description

Modern Amenities
Experience the convenience of a 24-hour fitness center, complimentary Wi-Fi, and a free daily on-the-go breakfast.

Business Facilities
Take advantage of the 24-hour business center, banquet hall, and conference space available for events.

Comfortable Accommodations
Relax in one of 135 guestrooms with flat-screen TVs, free Wi-Fi, and private bathrooms with complimentary toiletries.

Important information:

  • Children 16 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
  • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: DTW

Property Policies

  • Pets

    Pets not allowed

  • Sustainability Certifications

    Property confirms they are implementing guest safety measures

  • Pets

    Service animals are exempt from fees/restrictions

  • General

    Social distancing measures are in place

  • Sustainability Certifications

    Property follows a brand or regulatory agency's sanitization guidelines Commitment to Clean (Choice)

See all policies

Location

Guest Reviews

7.7
Based on 155 reviews
Cleanliness: 8.2
Service: 9.2
Location: 7.2
Room Quality: 6.5
Amenities: 6.8
Value for Money: 8.8
Food and Beverage: 7.2
Overall Experience: 7.7
K
Kristianna
10
Pros:

Nice, clean and quiet. Also, had wonderful staff!

2025-10-10 • via Nuitee
G
Gary • partner
2
Pros:

Air conditioning noisy, didn’t work well.bed very uncomfortable springs poking out of thin mattress with no support. Sheets not changed from previous bed occupant. Parking lot has broken concrete unsafe to walk. No juice at breakfast every day.

2025-10-07 • via Nuitee
H
Helen • partner
8
Pros:

This room was fine for a couple of nights. The toilet is very low, but other than that, it was acceptable.

2025-10-07 • via Nuitee
N
Nic
8
Pros:

Staff was very friendly and helpful. Property is kept up nice. The room isn’t the best quality, but it was clean.

2025-10-06 • via Nuitee
M
Michelle
4
Disappointed!!!!
Pros:

I visited this hotel a couple years ago & it was pristine from the service, lodging to the breakfast.
After a weekend stay recently the hotel has definitely changed. The elevator was nasty with debris on the floor & fingers prints all over the doors. The elevator made stange noises & would jerk constantly until it came to a full stop on the 4th flr.
The ice machines did not have ice except for the 1st floor/ main floor. The breakfast apple juice machine poured out water, & the OJ was diluted with water & tadted disgusted. My 1st room had what looked to be a water damaged ceiling over the bed with a slight bit of paint chip while My 2nd room had a hole punched in the bathroom door. My overall experience was terrible & I defintely will not be back.


2025-10-06 • via Nuitee
E
Eric • partner
10
Pros:

Very clean room I highly recommend .

2025-10-05 • via Nuitee
M
Maria • partner
10
Pros:

The lady at the front desk when we checked in was amazing!!! Even if the hotel had been horrible it would have not mattered because her customer service was on par!!! Thank the room was clean and spacious.

2025-09-30 • via Nuitee
C
Christian
8
Clean & Comfortable
Pros:

Check in staff and maid server were spot on. The room was clean and comfortable. There needs to be better light in the bathroom and the hotel in general could use a facelift. It is definitely shows its age.

2025-09-29 • via Nuitee
E
Emad • family
8
Pros:

It was a very good stay. The breakfast was delicious. The waffle maker was not working.

2025-09-29 • via Nuitee
C
Champagne • family_with_children
10
Pros:

Nice, quiet the staff was wonderful

2025-09-23 • via Nuitee
N
Nahkya Ronea Mechelle
10
Pros:

From the moment I walked in I was greeted by wonderful staff and was welcomed the room was very clean. Nicest comfort inn I’ve ever been to

2025-09-23 • via Nuitee
B
bayzar
10
Pros:

Staff was very helpful and professional.

2025-09-22 • via Nuitee
C
Cassandra
8
Pros:

Balcony room need a light upgrade the 4 floor hallway was 100 degrees balcony was dirty coffee was awful water down also the juice machine was broken

2025-09-22 • via Nuitee
S
Sarah
10
Pros:

Retro hotel with great character - did not expect to have a balcony, that was a major plus!! Staff was awesome, so friendly! It's an older hotel, but well maintained & clean. Had a lovely & quiet stay

2025-09-21 • via Nuitee
J
Joyann • family
8
Pros:

Stayed here many time over the years. Always very good and comfortable.

2025-09-16 • via Nuitee
L
Likith
4
Pros:

Beds are so uncomfortable. Started to feel itchy immediately

2025-09-12 • via Nuitee
C
Craig • partner
6
Pros:

Property VERY clean - excellent and kind housekeeping. Staff friendly enough. Breakfast was passable.

Biggest 2 issues: terrible construction nearby - made it difficult to get to the hotel.

On the other hand, the lobby and the space near our room smelled of weed the entire week we stayed. Once in our room you couldn't smell it, so we got by. Had a great rate on the room so stayed with it. Probably won't return though.

2025-09-08 • via Nuitee
M
Mohamed • family
10
Pros:

Clean room, helpful front desk, and a Wendys right next door in case you get hungry

2025-09-04 • via Nuitee
C
Cindy
8
Pros:

Convenient to work

2025-09-04 • via Nuitee
J
john
6
Pros:

Clean

2025-09-03 • via Nuitee