Prince Palace Hotel Bangkok

Hotels
7.5 (13953 reviews)
488/800 Bo Bae Tower, Damrongrak Road, Mahanak, Pomprab Sattrupai , Bangkok , TH
+66 2 628 1111

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Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
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Review Highlights

Pros:
Large, palatial property with impressive panoramic views
Multiple and well-regarded pools (two large pools)
Extensive amenities: gym, sauna, restaurants, bars, ground-floor flea market
Renovated 'executive' rooms praised as spacious and modern
Convenient location near shops and transport (Baobab center, Seven Eleven)
Several reports of friendly/competent staff members
Cons:
Housekeeping issues: rooms sometimes not cleaned and reports of mold
Inconsistent service: unaccommodating staff, room-switches and key-card failures
Some rooms and areas feel dated and need renovation
Food and drinks (pool/bar) considered expensive for the area
Occasional maintenance issues (TV not connected)
Hotel size can be a drawback for some guests (navigation/organization)

Categories

Cleanliness
6
Multiple reviews mention cleanliness problems: mold in a bathroom, rooms not being made/linen not changed, reports of 'sal, miteux' and inconsistent housekeeping; some areas (restaurants, pools) noted as clean but room-level issues lower the score.
Service
7.5
Mixed service feedback: specific praise for individual staff (e.g., 'Suksan', several comments about competent and friendly personnel) but also reports of unaccommodating staff, check-in/room-switch and recurring key-card problems; overall service is uneven but has positive instances.
Location
8.5
Generally praised: panoramic city views, convenient proximity to local shops (Baobab center, Seven Eleven), good access to transport/attractions; a few comments about distance to some restaurants but location is overall strong.
Room Quality
7
Mixed room quality: 'executive' rooms reported as recently renovated, large and very good, but several notes that many rooms feel dated and some have maintenance issues (TV not connected, mold).
Amenities
8.5
Amenities are a clear strength: multiple pools (two large pools noted), gym, sauna, restaurants, bars and even a flea market on the ground floor; guests repeatedly praise pool and leisure facilities.
Value for Money
6.5
Mixed perceptions of value: some guests feel the hotel offers good size/location value, but several mention high food/drink prices relative to Bangkok and that some areas are dated given the price, lowering perceived value.
Food and Beverage
7.5
Food is described as generally good (hotel-style cuisine) and restaurants/bars are appreciated, though pool-bar prices and overall F&B cost are repeatedly noted as expensive.
Overall Experience
8.5
Overall impressions are largely positive for many guests (beautiful/palatial hotel, would return, fantastic pools and views), tempered by service and cleanliness inconsistencies; net experience trends positive for return visits.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:15

Property Description

Luxurious Accommodations
Prince Palace Hotel, situated in Old Bangkok above the bustling Bo Bae Tower, offers beautifully decorated rooms with modern amenities like air conditioning and cable TV. The elegant bathrooms provide a relaxing retreat with a bathtub and complimentary toiletries.

Diverse Dining Options
With 7 dining choices, guests can indulge in a variety of cuisines including Chinese, Vietnamese, Thai, Japanese, and international dishes. Sip on drinks at the Sky Lounge & Karaoke, Palace Bar, Sunset Beer Garden, and Piccadilly Pub for a delightful evening.

Relaxation and Entertainment
Unwind by the outdoor pool or treat yourself to massage therapies at the spa pools. The hotel also features a business center, tour desk, and laundry services for a convenient stay.

Experience the epitome of comfort and convenience at Prince Palace Hotel. Book now for an unforgettable stay in Bangkok!

Important information:

Please note that children between the age of 0-3 years enjoy breakfast for free when sharing room with parents, while children from 4 years to adults will be charge for breakfast at per person per night. Please contact the hotel directly for more information.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: BKK

Location

Property Video

Guest Reviews

7.5
Based on 13953 reviews
Cleanliness: 6
Service: 7.5
Location: 8.5
Room Quality: 7
Amenities: 8.5
Value for Money: 6.5
Food and Beverage: 7.5
Overall Experience: 8.5
R
Riyas • extended_group • ae
9
2026-10-31 • via Nuitee
C
CEDRIC • couple • fr
9
Hotel très agréable, chambre executive vraiment extra. Très grande, rénovée, vue panoramique.
Pros:

Les chambres "exécutive" ont été refaites, nouveau sol, nouvelle SDB. Vraiment sympa, très grande, vue panoramique... Juste la TV qui n'est pas connectée et serait à changer. La piscine est sympa, le bar également, les repas sont bons.

Cons:

La TV n'est pas connectée. Vu le prix d'une smart-TV, cela pourrait être changé.

2026-10-31 • via Nuitee
J
Jérôme • extended_group • re
10
2026-10-31 • via Nuitee
A
Aleksandra • extended_group • pl
8
2026-10-31 • via Nuitee
K
Karma • couple • au
9
2026-10-31 • via Nuitee
C
Chloé • family_with_children • re
10
2026-10-31 • via Nuitee
F
Felix • extended_group • ca
6
2026-10-31 • via Nuitee
A
Austin • couple • us
2
Would not stay here again. Staff was unaccomadating. Hotel is dated for a luxury stay. Having known problems and not add
Pros:

Restaurants and pool areas were clean and neat.

Cons:

Room was switched upon arrival. Door key cards were one use only. I had 6 new sets of door cards made in the 2 days I was there. Staff said they were familiar with the problem.

2026-10-31 • via Nuitee
L
Luis Enrique • couple • de
10
2026-10-31 • via Nuitee
T
tibilan • couple • fr
7
2026-10-31 • via Nuitee
A
Arthur • couple • fr
5
2026-10-30 • via Nuitee
G
German • couple • es
10
Pros:

Suksan was really nice with us, thank you!

2026-10-30 • via Nuitee
A
Andrew • solo_traveller • gb
10
Beautiful hotel ❤️
Pros:

Palatial

Cons:

Nothing

2026-10-30 • via Nuitee
K
Katrien • extended_group • be
8
2026-10-30 • via Nuitee
B
Brian • solo_traveller • us
9
Overall it was great and I will come back and sty at the same hotel.
Pros:

I like the whole set-up. Its everything you need at the location or near by. Pool, gym, sauna, restarants , coffee shops and the bottom floor was a fleamarket which was awesome and also across the street was more food and fresh fruits.

Cons:

The first building I was in the restroom was a bit moldy and a few gnats.

2026-10-30 • via Nuitee
I
Iftikhar • couple • gb
10
Super happy all perfect will use again highly recommended
Pros:

Brilliant

Cons:

Every thing

2026-10-29 • via Nuitee
E
eddy • couple • fr
10
2026-10-29 • via Nuitee
J
Jose • couple • pt
8
2026-10-29 • via Nuitee
S
Siegfried • solo_traveller • at
8
2026-10-29 • via Nuitee
J
Josh • solo_traveller • gb
10
2026-10-29 • via Nuitee