San Francesco al Monte

Hotels
8.4 (1402 reviews)
Corso Vittorio Emanuele 328 , Naples , it

Children allowed
Pets allowed

Facilities

Electric bicycle charging station
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Terrace
Pets allowed
Lift / Elevator
See all facilities

Review Highlights

Pros:
Great views
Historical architecture
Helpful staff
Clean and comfortable rooms
Cons:
Small rooms
Uninspired breakfast
Need for hotel refresh

Categories

Cleanliness
7.79
Mentioned as generally clean, but some rooms had old a/c units and need renovation.
Service
9.26
Staff described as extremely helpful and friendly, except for a few exceptions during busy times.
Location
9.3
Fabulous location with great views, although some comments on the need for hotel refresh.
Room Quality
7.25
Rooms described as small and some were outdated; variances in quality noted.
Amenities
8.78
Facilities like panoramic terrace and historical architecture praised.
Value for Money
8.24
Mixed sentiments; some rooms not meeting expectations for the price.
Food and Beverage
7.79
Breakfast buffet was disappointing, with uninspired offerings.
Overall Experience
8.76
Overall stay was enjoyable with notable views and architecture, despite some areas needing improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-12 09:15

Property Description

Stunning Panoramic Views:
Enjoy breathtaking views of the Gulf of Naples from the restored 16th-century monastery, San Francesco al Monte. Wake up to rooms overlooking the bay with Mount Vesuvius in the backdrop.

Convenient Location:
Situated at the base of the hill leading to Sant'Elmo Castle and the Certosa di San Martino Museum, the hotel is just a short walk from the Corso Vittorio Emanuele Funicular Railway stop, making exploring the city a breeze.

Delightful Dining Options:
Indulge in buffet-style breakfast at La Terrazza dei Barbanti restaurant on the 4th floor. Experience Mediterranean cuisine for lunch and dinner, completing your stay with a culinary journey.

Book now to experience unparalleled views and exceptional hospitality at San Francesco al Monte!

Important information:

Swimming pool and roof garden are seasonal, open from 15/05 to 25/09 from 09.00 to 17.00.

The cost of the pool is euro 15 per person, per day.

Parking with valet service is only available from 07:00 until 22:00 (regular car)

When traveling with pets, please note that an extra charge of 75 euro per pet, per stay applies. Please note that a maximum of 1 pet per room is allowed.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Swimming pool: Closed from Sat, Sep 26, 2026 until Fri, May 14, 2027
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: NAP

Property Policies

  • Groups

    When booking more than 3 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 2 years old stay for free when using an existing bed.
    Children from 3 years old to 12 years old stay for € 20 per person per night when using an existing bed.
    Children from 3 years old to 12 years old stay for € 20 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

  • Parking

    Private parking is possible at a location nearby (reservation is not needed) and costs EUR 40 per day.

Location

Guest Reviews

8.4
Based on 1402 reviews
Cleanliness: 7.79
Service: 9.26
Location: 9.3
Room Quality: 7.25
Amenities: 8.78
Value for Money: 8.24
Food and Beverage: 7.79
Overall Experience: 8.76
A
Ally couple au
7
Nice place nice staff too far away
Pros:

It had a very nice view and awesome cooling pool

Cons:

There was little to no shade at the upper level near the pool and quite far from the city centre and heaps of steep steps in you want to walk there

2026-06-27 via Nuitee
E
Emma family_with_children au
10
Beautiful views and friendly staff.
Pros:

It was so beautiful.

2026-06-26 via Nuitee
A
alexia couple fr
10
2026-06-26 via Nuitee
E
Esa couple fi
9
Näe Napoli ja kuole
Pros:

Katto ja ravintolaterassit viihtyisiä huikealla maisemalla

Cons:

Kaikki toimi

2026-06-23 via Nuitee
P
Pauline couple fr
7
Bien
Pros:

Localisation
Personnel

Cons:

Petit déjeuner léger
Pas de petites attentions alors que Genius 3 et anniversaire
Piscine intérieur sous cave vide
Pas de douche piscine

2026-06-23 via Nuitee
A
Aneta solo_traveller pl
10
2026-06-23 via Nuitee
S
SimonNS Couples London, England
4
Amazing views but a disappointing experience
Pros:

Amazing views but a disappointing experience.

We arrived two hours early before check-in time and were happy to wait in the pool area until 3pm. We had been told our room number and our bags were labelled accordingly. We had a relaxing time on 7th floor enjoying the wonderful view and charging our drinks to our allocated room. So far, so good.

We went back to reception to collect our key at 3:10pm only to be told that our room had been given to someone else and there was no other rooms available!

Frustratingly, we waited around for about an hour and then were allocated a room at the other end of the hotel which was accessible by a lift that was constantly in use by musicians and staff for a wedding event. In the end, we used the stairs to get to the 4th floor. When we got to our room the windows were wide open, there were flies in the room and the musty, damp smell in the room was overwhelming! We were aware that the building was previously an old monastery but the damp smell was unbearable. Back down the 4 flights of stairs we went to reception. When we explained the problem, the young receptionist said he could put a dehumidifier in the room. We said that it would take many hours to rectify the problem and was there another room we could use instead?

To our astonishment, he said we could have the original allocated room but we would have to wait until it was cleaned, as it had been used in the meantime and the guests had left. We were puzzled to what had happened here? Definitely not good practice or satisfactory for a premium hotel. We eventually got our original room and it was fine.

The next morning we checked out but were not given any compensation for the inconvenience caused.

Considering the delay and the inconvenience we encountered, the drink that we had whilst waiting, would have been a nice gesture in the circumstances.

It's obvious that the priority at the hotel is geared towards weddings. It's a shame because paying guests seem to be less of a priority.

Be aware that the pool closes at 5pm because of weddings. 

A few parasols around the pool would be useful.

The breakfast is limited so don't expect too much.

This is a lovely hotel in a beautiful location but for us the experience was not what we expect from a 4 star hotel.

Be cautious when booking here especially if there are weddings.

2026-06-21 via Tripadvisor
F
Federico couple it
8
2026-06-19 via Nuitee
F
Francois couple us
9
Nice place to relax but make sure you understand it’s high up the hill so a long way down to main shopping areas.
Pros:

Great views from the room. Room was clean and AC worked fine. Restaurant was quite good.

Cons:

It was high up on the hill and very long way down stairs and roads to get to the main downtown area. There is a cable car available.

2026-06-18 via Nuitee
R
Romuald couple fr
9
L'hôtel est un musée créé dans la roche avec une église à l'intérieur. C'est magnifique.
Pros:

L'emplacement est incroyable avec vue sur le Vesuve et la baie. Le petit déjeuner est bien et varié. Le personnel du restaurant est toujours disponible, il faut simplement sortir de nos standards français et savoir créer du lien, c'est la méditerranée...Et là j'adore.

Cons:

Un bar ouvert le soir.

2026-06-17 via Nuitee
F
Francis couple fr
8
2026-06-17 via Nuitee
L
Lisa solo_traveller gb
7
2026-06-16 via Nuitee
S
Swinscoe solo_traveller it
8
Pros:

Location
Excellent restaurant.

Pool area

Cons:

The pool closes early.

2026-06-16 via Nuitee
P
Pieter couple be
8
2026-06-15 via Nuitee
M
Michael couple de
8
2026-06-14 via Nuitee
A
Alex Nielsen solo_traveller dk
9
Pros:

Faktisk beliggenhed, medden mest fantastiske udsigt og historisk flotte faciliteter. Et helt specielt sted i Napoli i Italien

Cons:

Petsonalet i restauranten var sløve og var ikke gode til at forstå ens ønsker. Til tider blev man glemt og måtte forlade restauranten uden dessert.

2026-06-14 via Nuitee
M
Michelle couple za
8
Apart fro breakfast .. wonderful experience
Pros:

Views from bedroom and all terraces
Old world but modern facilities

Cons:

Below average breakfast with below average service

2026-06-13 via Nuitee
M
Mauro couple it
8
Pros:

Posizione pulizia e professionalità

Cons:

Il bagno vasca doccia scomoda e pericolosa è un po’ datata

2026-06-13 via Nuitee
S
Stéphanie solo_traveller be
9
Vue imprenable sur Naples
Pros:

La vue est à couper le souffle. La chambre est confortable.

Cons:

Le personnel n'est pas toujours agréable et réactif.

2026-06-09 via Nuitee
H
Hannah solo_traveller gb
10
Pros:

Beautiful hotel with wonderful views!

2026-06-08 via Nuitee