Facilities

Full-service spa
Fitness facilities
Health or beauty spa nearby
Comprehensive recycling policy
No single-use plastic stirrers
Free WiFi
Swimming pool
24-hour front desk
Garden
Luggage storage
See all facilities

Review Highlights

Pros:
Exceptional staff service
Modern amenities
Cons:
Noise issues from construction and street
Minor cleanliness concerns

Categories

Cleanliness
8.21
There was a small issue with room cleanliness, as we noticed a few stains on the wall.
Service
9.68
Staff always provided assistance with warm smiles; everyone was professional, friendly, and quick to respond.
Location
9.22
Convenient location, but facing street noise.
Room Quality
8.67
Room was clean and comfortable, but noisy due to construction.
Amenities
9.2
Fantastic hotel with modern facilities and amenities.
Value for Money
8.66
Lobby cafe pricing comparable to USA/Europe.
Food and Beverage
9.21
Breakfast was amazing with a wide variety of delicious options.
Overall Experience
9.18
Overall, the Sheraton is a fantastic place to stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 21:44

Property Description

Experience unmatched luxury at the Sheraton Saigon Grand Opera Hotel, where every detail is designed for your comfort and indulgence.

Spa and Wellness
Treat yourself at our exquisite spa, offering a range of massages, body treatments, and rejuvenating facials. Unwind in our outdoor pool, sauna, or state-of-the-art fitness center for the ultimate relaxation.

Dining Experience
Savor delectable cuisine at our three on-site restaurants, including the elegant Wine Bar. Enjoy the convenience of 24-hour room service or mingle with fellow guests during our complimentary daily receptions.

Event and Business Facilities
Perfect for both relaxation and productivity, our hotel features 14 state-of-the-art meeting rooms within a spacious conference center. With free self-parking and an airport shuttle available, all your needs are met with ease.

Book your stay today and immerse yourself in the vibrant luxury of Ho Chi Minh City!

Important information:

  • Pool access available from 5:30 AM to 11:00 PM.
  • Reservations are required for spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
  • One child 4 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.
  • Only registered guests are allowed in the guestrooms.
  • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
  • No pets and no service animals are allowed at this property.
  • Cashless payment methods are available for all transactions.
  • Contactless check-out is available.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: SGN

Property Policies

  • Pets

    Pets not allowed

  • Pets

    Service animals not allowed

  • Sustainability Certifications

    Green Globe

  • Check-in & Check-out

    Contactless check-out is available

  • General

    Cashless transactions are available

See all policies

Location

Guest Reviews

9
Based on 256 reviews
Cleanliness: 8.21
Service: 9.68
Location: 9.22
Room Quality: 8.67
Amenities: 9.2
Value for Money: 8.66
Food and Beverage: 9.21
Overall Experience: 9.18
L
loweny Couples Ho Chi Minh City
10
TET 2026
Pros:

Returned Vn to experience TET , year of the Horse. we stayed at the Sheraton Saigon Grand Opera Hotel as usual. We booked a Suite in the newly renovated Grand Opera Tower. The room was fantastic the room was modern clean spacious and with a great view . The hotel is located right in district one steps from the Opera House, Saigon Centre and Nguyen Hue. This makes it super easy to experience Ho Chi Minh City during Tet. But again what made our stay memorable was the hotels top-notch staff. From Mr Anh Le, Thanh Lam, Hao Dong, Khanh Pham and other bell staff to Saigon Cafe Manager Loi Pham, Manager , Dinh, Giao, Khanh, Jerry & to other staff members to the Asst Club Mgr Thu Phung & staff members at the Lounge. Everyone was willing to assist us in every way possible . They remembered our favorite table , how we like our coffee and Fresh coconut made every morning. Amenities like the pool and Gym are also top notch.

2026-04-03 via Tripadvisor
N
ngocthanht2023 Business
10
Best Hotel in Ho Chi Minh city excellent services
Pros:

I am a professional tour leader of Viking cruise with over 20 years of experience. Saigon is always ăn exciting destination in our company's itinerary, and Sheraton is a great choice that we have bên lotal to for a long time. The hotel has just undergone a major renovation, the rooms are really fresh and modern. In addition, the food at the restaurant is of good quality and fully met the strict requirements of our multinational guests (American, Australian, Canadian...). Modern equipment and advanced facilities help guest's experience meet expectations. In addition, the staff are very enthusiastic and friendly, always providing through support and handling customer issues quickly and skillfully during their stay. Special thanks to Mr. Hau Le, a professional Concierge who always handles my issues and my guest's issues sensitively, quickly and effectively and his team: Mr. Trieu Trần, Mr. Toan Concierge. In conclusion, Sheraton hotel will always be a top brand in the Marriott group that I am happy to recommend to my guest.

2026-04-02 via Tripadvisor
G
GlobeTrotting821779 Solo travel Hong Kong
10
Best food type of executive lounge in Saigon
Pros:

As a Marriott Platinum member, I had the pleasure of staying at the Sheraton Saigon Grand Opera Hotel.

Despite its age, the hotel is very well maintained, and the service from the staff is exceptional. I especially enjoyed the service in the executive lounge, where the seating is incredibly comfortable. The highlight for me was the abundant food offerings, specially in happy hour, mostly like dinner buffet. Even when the afternoon tea time, they have provide scone. It is very tasty!

Specially I want to thanks for Mr. Huy Huynh, he always remember me and always ask what he can help me. His smile is unforgettable and friendly.

More Highly recommend this hotel for a delightful stay!

2026-04-02 via Tripadvisor
Y
yuval_cpa Couples
10
Convenient and cozy hotel in a central location of the city
Pros:

Very comfortable room - the room faced the pool and was extremely quiet, even though the hotel is on a main street, very friendly and helpful staff, very good breakfast!
However, there were renovations on the upper floors of the hotel, and if we had to be in the room - it would have been an unpleasant inconvenience. At the very least, this information should have been given before booking the room - it would have been less pleasant to encounter this fact during the stay itself.
The city is more expensive than the rest of Vietnam, but it is one of a kind! Don't miss it!

2026-03-31 via Tripadvisor
M
m4ts Couples Stockholm
10
Five Stars for the Hotel, Ten for the People
Pros:

We recently had the privilege of staying at the Sheraton Saigon Grand Opera for three wonderful nights, and it left a lasting impression on us — not only for its elegance and comfort, but above all for the extraordinary warmth of its people.

During our stay, I was unfortunately not feeling my best — and the staff noticed. On our last morning, a member of the team took a moment to personally wish me a speedy recovery. Such a small gesture, yet it touched me more than words can say.
The hotel itself is magnificent — perfectly located, impeccably maintained, and refined in every detail. We also had access to the Sheraton Club, which added a wonderful sense of comfort and exclusivity to our stay.

We gladly recommend this hotel to anyone seeking not just luxury, but a place where guests are treated with genuine warmth and care. Thank you for a truly memorable stay.

2026-03-28 via Tripadvisor
S
soult693 Business
10
A life-style Calisthenics
Pros:

Really getting into physical exercise led by fitness team is a sporty lifestyle. Laughs, sweats and fitness level conquers are all about of a well-being communal sense - good job bros!

2026-03-14 via Tripadvisor
N
NorthStar50678004183 Friends getaway Grand Cayman, Cayman Islands
10
Great location
Pros:

Beautiful hotel. Room is very spacious. Comfortable bed. Large bathroom with large tub and separate walk in shower. Pool is gorgeous and great comfortable temperature

2026-03-13 via Tripadvisor
2
26hectord Couples Chardon, Ohio
10
Great location, functional property
Pros:

Stayed here while on holiday in Ho Chi Minh City. The location, in the heart of District One, next to the Grand Opera and within walking distance of tourist attractions and plentiful restaurants and bars make this a very good choice to stay in the city.

2026-03-13 via Tripadvisor
M
maymL8041IG Business
10
With NO regret!
Pros:

very nice hotel, bed is comfortable and clean. on top of it, it is located at the downtown area, perfect location! i love the breakfast too!

2026-03-12 via Tripadvisor
Q
Q7752GCrussellm Family
10
Saigon
Pros:

Excellent hotel. Staff super friendly. Food wonderful

2026-03-10 via Tripadvisor
B
bldavis64 Solo travel Los Angeles, California
8
An Absolute Repeat Location
Pros:

Hopped over to Ho Chi Minh City for a quick 4-day vacation after a work trip in Thailand. I loved the location of the Sheraton -- everything I wanted to do was an easy 10 minute walk! The staff was attentive and very proactive in meeting my needs. My room was a king deluxe with a view of the city -- it was spacious and nicely appointed. The newly renovated pool area was a nice touch. The only thing lacking was a rooftop bar/restaurant which is coming soon!

2026-03-08 via Tripadvisor
C
comea2026 Friends getaway
10
So enjoyable pool game
Pros:

It was really fun, enjoyable and relax with the fun game Monkey Island at the Sheraton pool. Every one is so friendly. Clean pool, warm water, delicious juice drink and fantastic pool staff. An unbeaten feeling as taking challenge to crawl upon the pipe float. A must-to-try activity to everyone.

2026-03-08 via Tripadvisor
R
RKMhotels Couples New Delhi, National Capital Territory of Delhi
10
Wonderful experience - 5⭐️ Highly recommended
Pros:

Excellent hotel in the heart of Ho Chi Minh City

2026-03-08 via Tripadvisor
C
cungv2016 Couples
10
THE BEST - STAFF and SERVICES
Pros:

My wife and I stayed at the Sheraton Saigon and Grand Opera Hotel for four weeks in February and March 2026. In recognition of our Bonvoy Titanium and Lifetime Platinum status, our room was upgraded to a suite. The hotel is exceptionally well-managed, highlighted by the General Manager, Mr. Julian Wong, and the F&B Manager, Mr. Stephen Wright, walking the floor in the mornings to ensure everything was in perfect order. We thoroughly enjoyed the exceptional service provided by their outstanding staff. They paid incredible attention to detail; for example, they remembered our favorite coffees and fruits at breakfast and brought them to us before we even had to ask. The entire team is well-trained and very friendly, and the food served during breakfast, afternoon tea, and happy hour was excellent and of top-notch quality.

We would like to acknowledge and thank the following staff members in the Sheraton Lounge: Ms. Nhu Nguyen (Lounge Service Manager), Ms. Thu Phung (Deputy Lounge Service Manager), Mr. Hung Tran, Ms. Tram Le, Mr. Tu Le, Mr. Quang Bui (Lounge Chef), Mr. Huy Huynh, Ms. Hang Nguyen, Ms. Nhu Le, Ms. Thao Trieu, Mr. Hao Vu, Ms. Lynh Phan, and Ms. Nga Nguyen. We also extend our gratitude to the wonderful Concierge team: Mr. Khon Tu, Mr. Thinh Vu, Mr. Thanh Lam, Mr. Nam Kim, Mr. Tai Pham, Mr. Lam To, Mr. Trieu Tran, Mr. Hau Le, Mr. Truong Nguyen, and Mr. Hao Dong. We sincerely apologize to anyone whose name we may have missed. We highly recommend this hotel and plan to return later this year.

2026-03-06 via Tripadvisor
A
AussieFamilyAway Couples
10
Excellent hotel and perfect stay
Pros:

Excellent hotel. Very comfortable and lovely recently renovated room. Everything immaculate including pool, gym and lounge. We paid extra for the lounge access which included afternoon tea and dinner everyday, and was great value. Breakfast was amazing, best I have ever had. Very conveniently located and we organized a car to and from the airport, which also worked out well. We had a street side room so a bit noisy at night, but usually quieted down around 10pm. Some building noise but nothing disturbing. Lovely staff.

2026-03-03 via Tripadvisor
G
Greenjjeanpa Friends getaway Philadelphia, Pennsylvania
10
Birthday trip
Pros:

We visited during the new years holiday. The hotel lobby was very decorated for the holiday. The staff was very well dressed and pleasant to everyone that arrived. The lobby was very spacious and there were plenty of areas to sit and be entertained.

2026-03-01 via Tripadvisor
T
Trek27019360229 Solo travel
10
Swimming Event
Pros:

Super cool today!!! I haven't been to this event and today was a blast. People are so outgoing in here and crowded too. Will definitely going back!

2026-02-27 via Tripadvisor
R
R9178QRah Solo travel
10
Gathering
Pros:

So fun today and will joint next wweek

2026-02-27 via Tripadvisor
E
edwardm12345 Couples
10
A great experience - highly recommended
Pros:

We opted to book a sweet in the newly renovated tower and it was a great decision. The site was very well-appointed and quite spacious, with a separate living area, small dining table and mini-bar setup. Having a Nespresso machine on hand was terrific. The bedroom was also quite huge as was the master bathroom, plus there was an additional toilet near the door and living area. The suite gave us access to the lounge, which was quite a pleasant experience. They serve a full breakfast there, plus afternoon and evening "snacks" - we have to admit, it was a LOT more than snacks, and felt like full meals all the time. This was a great spot to head to for a quick drink and a bite. The hotel staff were absolutely phenomenal, so pleasant and polite, always smiling and ready to assist with just about any request. The hotel is conveniently located across from the Opera House, is walking distance to a shopping mall and other nearby attractions. We thoroughly enjoyed our stay and the staff's hospitality!

2026-02-26 via Tripadvisor
5
507linhp Family
10
The staff help make the experience at the hotel amazing
Pros:

The staff at the hotel were lovely. The location is top notch and close to great restaurants and shops in District 1. The doorman - Hao - went above and beyond to show me one of the best cafe sua da on Nguyen Thiep Street, even going so far as to walking me over straight to the location. The experience overall was fantastic because of the staff.

2026-02-21 via Tripadvisor