Bastion Hotel Den Haag Rijswijk

Hotels
•
Bastion Hotels
7.5 (2578 reviews)
Polakweg 12 , Rijswijk , nl

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Free
Children allowed

Facilities

Offsite parking discounted rates available
Electric bicycle charging station
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Restaurant
Terrace
Lift / Elevator
Luggage storage
Packed lunches
See all facilities

Review Highlights

Pros:
Friendly staff
Clean room
Cons:
Heating issues
Long waiting times in restaurant

Categories

Cleanliness
7.39
Mixed reviews mention clean rooms but complaints about laundry freshness.
Service
8.36
Staff were described as patient, polite, and professional in several reviews.
Location
8.4
Cited as perfect for events, within walking distance of venues.
Room Quality
6.85
issues with heating and room comfort mentioned.
Amenities
6.38
Some amenities were lacking, like missing towels and no hand soap.
Value for Money
7.34
Standard quality for this hotel tier.
Food and Beverage
7.89
Delicious food was mentioned as a positive aspect.
Overall Experience
7.36
Overall experience is mixed with notable pros and cons.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 16:43

Property Description

Luxurious Accommodation
Experience comfort and convenience at The Bastion Hotel Den Haag/Rijswijk with its 24-hour front office and cozy rooms. Enjoy a variety of dishes from the à la carte menu in the atmospheric restaurant.

Relaxing Lounge Area
Unwind in style at the hotel's inviting lounge, equipped with LCD TV, air conditioning, and comfortable lounge chairs. Whether you're looking to socialize or simply relax, our lounge is the perfect spot.

Modern Amenities
Stay connected with complimentary Wi-Fi throughout the hotel. Additionally, make use of the free internet access on the lobby computer. Your convenience is our priority at The Bastion Hotel Den Haag/Rijswijk.

Book your stay now and indulge in a memorable experience at our exquisite hotel.

Important information:

Guests are required to present a valid photo ID and credit card upon check-in.

For reservations of more than 9 rooms, group conditions apply and additional surcharges may apply. Please contact Bastion Hotels for details.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: RTM

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 3 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are not allowed.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Guest Reviews

7.5
Based on 2578 reviews
Cleanliness: 7.39
Service: 8.36
Location: 8.4
Room Quality: 6.85
Amenities: 6.38
Value for Money: 7.34
Food and Beverage: 7.89
Overall Experience: 7.36
P
Petteri • couple • fi
7
2026-04-11 • via Nuitee
H
Herr Trend • family_with_children • de
1
Schlecht! Finger weg!!!
Cons:

Es wurde doppel Geld gebucht. Das Hotel antwortet seit 1 Woche nicht an booking.com. Super alt, die Putzfrauen haben gute Arbeit gemacht aber das hilft nicht. Riecht nach Grass überall und am Abend mit Kind ist etwas gefährlich zu laufen.
Bokkkng.com hat fehlerhaft doppelte Buchung gemacht. Das Hotel hat mir persönlich abgesagt die zweite Buchung zu stornieren und antworten an booking auch nicht.

2026-04-11 • via Nuitee
H
Herr Trend • family_with_children • de
1
2026-04-11 • via Nuitee
M
Martine • family_with_children • nl
8
2026-04-10 • via Nuitee
I
ilona • family_with_children • nl
8
Prima voor een nacht.
Pros:

Nette kamer en leuk en behulpzaam personeel.

Cons:

De snack en drinken automaat was half leeg geen eens normale cola. Beetje jammer dat de bar al om half 11 dicht was terwijl half 12 word aangegeven. Koffie voor €3,50 die je vervolgens zelf uit een automaat moet halen.

2026-04-09 • via Nuitee
R
Ribeiro • extended_group • pt
7
no meu opininão é um Hotel funciona certo e incerto com intelegencia artificial.
Pros:

Localização

Cons:

Tive 1 semana de viagem , estive em varias hotéis , restaurantes, fornecedores, lojas, bombas de gasolina etc.... não tive problema com meus cartões credito , debito. fiz reserva nesta hotel e tive 3 cartões bloqueado na reserva e no Hotel próprio. Ao final paguei com dinheiro não ia riscar bloquear mais um cartão. E a rececionista não foi nada simpática. Como foi possível.
No restaurante do Hotel jantamos , eu pedi een vispanneke ,Normal é um mix de peixe . Só tinha salmão . Conselho mudar nome no menu concha de salmão. Assim eu nunca ia pedir isso . Hotel funciona muito com inteligência artificial. Pois ao lado de cama tinha candeeiro mas faltava o vidro de lapada , o resto estava la. Imagina que uma criança tocava nisso.
Eu dei conhecimento no hotel e mandei foto, recebi mensagem que iam tratar o assunto..... mais de 24 horas depois recebi mais uma mensagem que ia tratar o assunto mas se for possível mandar de novo foto e explicação. Pois já estava a 500 km do hotel e não fiz mais nada.

2026-04-09 • via Nuitee
M
Modestaskatinas • couple • lt
9
good
Pros:

I was pleasantly surprised, the room was really very clean, comfortable, with direct access to the highway.
Served quickly and pleasantly

Cons:

A small downside was that there were few parking spaces, so I had to park on the street and pay extra for parking.
The room was not very pleasant because it was a bit cold

2026-04-09 • via Nuitee
B
Bjorn • solo_traveller • nl
9
Goede overnachting gehad en tevreden over het verblijf
Pros:

Ruim en keurig ingedeeld

Cons:

Geen wegwerp pantoffels en de föhn was kwalitatief slecht.

2026-04-08 • via Nuitee
L
LIANG • couple • cn
10
2026-04-07 • via Nuitee
F
faraz • family_with_children • de
8
2026-04-07 • via Nuitee
L
Laurent • solo_traveller • be
7
2026-04-05 • via Nuitee
H
Heinz • couple • de
5
Pros:

Es geht so

Cons:

Zu kleiner Parkplatz wer zu spät kommt bestraft das Leben

2026-04-05 • via Nuitee
H
Hülya • couple • de
10
2026-04-04 • via Nuitee
H
Hülya • couple • de
10
2026-04-04 • via Nuitee
A
Alfons • family_with_children • nl
9
2026-04-04 • via Nuitee
C
Cora • couple • nl
7
Goed
Pros:

Nvt

Cons:

Matrassen erg zacht

2026-04-04 • via Nuitee
Кирил • family_with_children • nl
9
2026-04-02 • via Nuitee
N
Natalie • family_with_children • pl
4
Cons:

Мы приехали,нам дали ключ, когда мы зашли в номер дам были чужые вещи,мы обратились к администрации он поручил это нам не понравилось

2026-04-02 • via Nuitee
тетяна • solo_traveller • ua
8
Pros:

Приємне перебування,дуже ввічливий персонал,комфортно

2026-03-30 • via Nuitee
N
Nancy • couple • fr
8
J’ai été ravie de ce séjour
Pros:

J’ai aimé le grand lit moelleux

Cons:

Le ménage à revoir un peu

2026-03-29 • via Nuitee