Bastion Hotel Den Haag Rijswijk

Hotels
•
Bastion Hotels
7.5 (2766 reviews)
Polakweg 12 , Rijswijk , nl

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
Heating
See all facilities

Review Highlights

Pros:
Friendly staff
Clean room
Cons:
Heating issues
Long waiting times in restaurant

Categories

Cleanliness
7.39
Mixed reviews mention clean rooms but complaints about laundry freshness.
Service
8.36
Staff were described as patient, polite, and professional in several reviews.
Location
8.4
Cited as perfect for events, within walking distance of venues.
Room Quality
6.85
issues with heating and room comfort mentioned.
Amenities
6.38
Some amenities were lacking, like missing towels and no hand soap.
Value for Money
7.34
Standard quality for this hotel tier.
Food and Beverage
7.89
Delicious food was mentioned as a positive aspect.
Overall Experience
7.36
Overall experience is mixed with notable pros and cons.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 16:43

Property Description

Luxurious Accommodation
Experience comfort and convenience at The Bastion Hotel Den Haag/Rijswijk with its 24-hour front office and cozy rooms. Enjoy a variety of dishes from the à la carte menu in the atmospheric restaurant.

Relaxing Lounge Area
Unwind in style at the hotel's inviting lounge, equipped with LCD TV, air conditioning, and comfortable lounge chairs. Whether you're looking to socialize or simply relax, our lounge is the perfect spot.

Modern Amenities
Stay connected with complimentary Wi-Fi throughout the hotel. Additionally, make use of the free internet access on the lobby computer. Your convenience is our priority at The Bastion Hotel Den Haag/Rijswijk.

Book your stay now and indulge in a memorable experience at our exquisite hotel.

Important information:

Guests are required to present a valid photo ID and credit card used to make the reservation upon check-in.

For reservations of more than 9 rooms, group conditions apply and additional surcharges may apply. Please contact Bastion Hotels for details.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: RTM

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 3 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are not allowed.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Guest Reviews

7.5
Based on 2766 reviews
Cleanliness: 7.39
Service: 8.36
Location: 8.4
Room Quality: 6.85
Amenities: 6.38
Value for Money: 7.34
Food and Beverage: 7.89
Overall Experience: 7.36
S
Seida Meral • couple • ro
8
2026-07-18 • via Nuitee
O
OSVALDO SALVADOR • solo_traveller • mx
10
2026-07-17 • via Nuitee
F
Felix • family_with_children • nl
9
2026-07-16 • via Nuitee
F
Frank • solo_traveller • de
7
2026-07-15 • via Nuitee
V
van der Kruit • solo_traveller • nl
9
2026-07-13 • via Nuitee
C
Cornelis • solo_traveller • fr
6
Don't think I will come again
Cons:

Bedlights did not work
Bathroom too small
Dark tiling in shower cabin and not enough illumination made it rather sinister.
No facility to put down a piece of soap or a bottle down in the shower
No soap dispenser in the shower cabin.
Too narrow space for the toilet.
Too large a television screen

2026-07-12 • via Nuitee
M
Marcos • solo_traveller • fr
10
2026-07-12 • via Nuitee
M
Melvin • couple • nl
6
2026-07-11 • via Nuitee
M
Münevver • family_with_children • de
7
2026-07-10 • via Nuitee
S
Stefan • solo_traveller • de
8
Pros:

Gute Lage

Cons:

Sehr hoher Preis

2026-07-10 • via Nuitee
D
Dennis • extended_group • de
8
2026-07-09 • via Nuitee
M
Malti • couple • nl
10
2026-07-08 • via Nuitee
B
Bodi • solo_traveller • de
8
Pros:

Zimmer geräumig und Betten gut. Sauber. Parkplatz kostenfrei und abgeschlossen

2026-07-08 • via Nuitee
S
said • solo_traveller • om
7
Hi Bastion Hotel Den Haag Rijswijk Team, Thank you for your kind message and for hosting me during my stay. Overall, I h
Pros:

Very close to my business meeting ( Ventil factory)

Cons:

Staff very friendly

2026-07-08 • via Nuitee
L
Laurent • couple • be
1
Couldn't stay due to loud noise in the room (air-conditioning engines on the roof), no refunding!!!
Cons:

When arriving in our room (last floor, below the roof), the noise of the engines for the hotel air-conditioning systems on the roof were making so much noise that it was impossible to stay there to sleep! It was like a big truck vibrating nearby. We asked for another room but they said that the hotel was full, which we doubt: almost nobody downstairs, lots of free places in the parking lot). We had to find another hotel and asked for the cancellation of our room but the receptionist said that she could only introduce a complaint, then the management would contact us. Instead of refunding, they proposed to make an assessment of their air-conditioning system, which I really don't care about!!! It's a shame to pay for a service we didn't have!!! We left the room intact, as we didn't have time to use anything.
Run away, they really have no care for their customers!!!

2026-07-07 • via Nuitee
C
Carl • solo_traveller • gr
10
2026-07-07 • via Nuitee
G
Gerd • couple • de
3
Nicht Angenehm
Cons:

ZU viele Neger
sehr kl.Bad Zimmer
Fruhstück zu teuer

2026-07-07 • via Nuitee
M
Mhmd • solo_traveller • de
10
2026-07-05 • via Nuitee
J
Jordy • solo_traveller • nl
7
2026-07-04 • via Nuitee
C
Chrzanowski • solo_traveller • pl
9
2026-07-04 • via Nuitee