Baymont by Wyndham Clute Lake Jackson

Hotels
•
Baymont Inn & Suites
6.8 (412 reviews)
900 West Highway 332 , Clute , US
+1 979-388-0055

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Heating
See all facilities

Review Highlights

Pros:
Friendly/front desk staff noted by several guests
Close to the beach / excellent location
Some rooms described as clean, comfortable and relaxing
Peaceful/relaxing atmosphere reported by multiple guests
Respectful staff mentioned in at least one review
Cons:
Multiple cleanliness issues: mold, roaches, filthy fixtures, smoke/weed smell
Booking and billing problems: charged incorrectly, deposits/refunds delayed or missing
Unprofessional or slow front desk service at times (long waits, no phone answer)
Poor breakfast / broken machines / very limited options
Plumbing issues and emergency relocations reported
Inconsistent room quality across stays

Categories

Cleanliness
3.8
Multiple reviews mention poor cleanliness (mold, roaches, filthy tiles/lamp, smoke smell); a few guests noted clean rooms, but negative reports dominate.
Service
8.8
Service is inconsistent: several reports of unprofessional staff, slow/no phone response, booking/charge problems, and long waits, but multiple guests also called out very friendly/helpful front desk agents — overall mixed but with notable positive interactions.
Location
9.4
Location frequently praised (close to the beach, 'excellent location').
Room Quality
7.6
Room quality varied: some guests reported nice, comfortable, fresh rooms and beds; others reported smoke odor, mold/roach issues or plumbing problems — overall generally decent for some, inconsistent across stays.
Amenities
6.2
Amenities are basic and inconsistent: breakfast offerings and machines (orange juice, pancake maker, coffee/creamer) were often broken or limited; standard amenities (Wi‑Fi, basic breakfast) appear present but unreliable.
Value for Money
5.2
Several guests reported unexpected charges, deposits not refunded, and billing errors; combined with the cleanliness and amenity issues, perceived value is below average.
Food and Beverage
5
Breakfast repeatedly criticized as limited, cold or poorly stocked (muffins only, broken machines, no creamer), leading to low satisfaction with F&B.
Overall Experience
8.4
Overall impressions are mixed: numerous strongly negative incidents (booking failures, emergency relocations, cleanliness problems) but also multiple relaxing, peaceful stays and helpful staff mentions — resulting in a polarized but overall leaning positive for some guests.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 15:36

Property Description

Convenient Amenities

Free Wi-Fi and a complimentary hot breakfast await you at Baymont Inn and Suites Clute. Each room features a cable TV, microwave, and refrigerator for your comfort.

Fitness and Relaxation

Stay active in the fitness centre, then unwind with a refreshing swim in the outdoor pool. Our 24-hour front desk and free parking ensure a hassle-free stay.

Explore Nearby Attractions

Located just 8 kilometers from Brazosport Museum-Natural Science and the Center for the Arts and Sciences, our hotel offers easy access to cultural experiences and natural wonders.

Book your stay now at Baymont Inn and Suites Clute for a perfect blend of convenience and comfort.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: HOU

Location

Guest Reviews

6.8
Based on 412 reviews
Cleanliness: 3.8
Service: 8.8
Location: 9.4
Room Quality: 7.6
Amenities: 6.2
Value for Money: 5.2
Food and Beverage: 5
Overall Experience: 8.4
C
Coronado • solo_traveller • us
4
Terrible time and made sense with how much they charge you.
Pros:

that when i was booked into a fumagated room full of roaches they were able to move me into a different room.

Cons:

That i was put into a fumagated room full of roaches and that the doors didnt reach all the way down to the floor as they should. also there were a lot of shady people loitering around at night. not great place to stay.

2026-11-07 • via Nuitee
C
Charles • family_with_children • us
8
2026-10-30 • via Nuitee
L
Lugo • solo_traveller • us
8
Pros:

The respect

2026-10-12 • via Nuitee
R
Rosalinda • solo_traveller • us
10
2026-09-05 • via Nuitee
M
Monica • solo_traveller • us
1
Pros:

Nothing b

Cons:

Smalled like smoke took over 45 mins to get someone to the desk that didn't even know how to.use a card machine. So we left and went somewhere else.

2026-09-02 • via Nuitee
R
Rosalinda • solo_traveller • us
10
Pros:

Felt relaxed

2026-08-29 • via Nuitee
B
Beverly • extended_group • us
5
Pros:

People were friendly.

Cons:

It was not very clean.

2026-08-27 • via Nuitee
G
Guerrero • family_with_children • us
1
Cons:

When I arrived, they didn't have any rooms available. They charged me for the room even though I wasn't supposed to be billed until I actually got it. They told me they would refund my money, but so far, I haven't received anything. I would never book there again.

2026-08-26 • via Nuitee
G
Gael • couple • us
10
2026-08-21 • via Nuitee
R
Rita • solo_traveller • us
10
Pros:

Love the peacefulness

2026-08-12 • via Nuitee
P
Pleashette • solo_traveller • us
10
2026-08-11 • via Nuitee
T
Trill • solo_traveller • us
1
Run! Do not book worst hotel.!
Pros:

Nothing worst experience ever. Mold & roach infested & un profesional didn't honor the booking..

Cons:

I hated the whole experience with that hotel. Didn't honor the booking excuses that I used 3 party had gave me a downgrade.

2026-08-10 • via Nuitee
R
Rios • solo_traveller • us
10
Pros:

Was so relaxing

2026-08-08 • via Nuitee
D
Dwanda • solo_traveller • us
1
Pros:

Bosch was the most disgusting person I ever seen.
Charged my account for a room he very well knew I didn't have.

Cons:

taken advantage of

Booking didn't back me up either

2026-08-07 • via Nuitee
B
Brittany • couple • us
1
Horrible experience.
Pros:

Nothing.

Cons:

I’m actually furious. After driving multiple hours with a dog and a 6 month old, I walk in to find out that pipes busted and I’d have to call booking for an emergency relocation. I had to sit on the phone for almost 2 hours with booking to get it figured out, with a screaming baby who just wanted out of the car. Not sure why people who had rooms reserved weren’t contacted when the issue happened, instead of letting people just waste time and show up. I would have not even left my house and gone if I had a phone call, because we had to pay for another hotel, all while waiting 7-10 business days for the refund for this one. Very inconsiderate!!! Won’t ever get my business again because of it.

2026-08-04 • via Nuitee
J
Jonathan • family_with_children • us
1
Horrible customer service
Pros:

Horrible customer service. They don’t ever answer the phone at the front either.

2026-08-03 • via Nuitee
T
Travis • solo_traveller • us
1
2026-07-25 • via Nuitee
M
Mendez • solo_traveller • us
1
2026-07-24 • via Nuitee
B
Brun • solo_traveller • us
8
Pros:

Very friendly front desk staff. Clean room, comfortable bed.

2026-07-10 • via Nuitee
B
Brittany • family_with_children • us
3
We tried to spend barely any time in there.
Pros:

It was close to the beach

Cons:

There was barely anyone ever working the front desk as the employee was late to work or had to be called from the upstairs room to come down to check us in, the room next to mine smelt like weed. There was barely any breakfast available besides muffins and the tiles/lamp in our room was filthy.

2026-07-03 • via Nuitee