Colina Lagos Hotel

Hotels
8.5 (110 reviews)
Av. Borges de Medeiros 5111 , Gramado , br

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Children allowed

Facilities

Clubhouse
Non-smoking rooms
Air conditioning
Family rooms
Lift / Elevator
Luggage storage
Soundproof rooms
Facilities for disabled guests
Massage services
Table tennis
See all facilities

Review Highlights

Pros:
Café da manhã variado
Bom atendimento
Cons:
Condições de limpeza
Problemas com o conforto do quarto

Categories

Cleanliness
7.89
Multiple comments regarding maintenance issues and cleanliness standards not being met.
Service
9.36
Overall very positive feedback on staff attitude and helpfulness.
Location
8.4
Location appreciated for its tranquility, though some mention it being distant from the center.
Room Quality
7.85
Comments indicate simple rooms with some issues noted regarding comfort and furnishings.
Amenities
8.88
Amenities are generally well-received, but specific complaints about limited breakfast options.
Value for Money
8.34
Value perceived as low by some due to parking fees and inadequacies in room quality.
Food and Beverage
8.39
Breakfast described positively, but specific complaints regarding quality and service timing.
Overall Experience
8.86
Despite some direct issues, many reviewers overall rated their experience positively.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 13:19

Property Description

Luxurious Accommodation
Colina Lagos Hotel, nestled in the heart of Gramado, offers a blend of comfort and style. With non-smoking rooms and free WiFi, guests can unwind in a serene environment.

Entertainment and Recreation
Guests can enjoy a game of billiards or table tennis at the 4-star hotel, adding a touch of excitement to their stay.

Convenient Location and Services
Located near key attractions like Festivals Palace and Saint Peter's Church, the hotel's reception provides valuable information for exploring the area. Additionally, private parking is available on site for a hassle-free experience.

Experience the charm of Gramado at Colina Lagos Hotel. Book your stay now for a memorable getaway.

Important information:

When booking 7 rooms or more, different policies and additional supplements may apply, in this case it will be nonrefundable policy.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    Private parking is possible on site (reservation is not possible) and costs BRL 30 per day.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 4 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

8.5
Based on 110 reviews
Cleanliness: 7.89
Service: 9.36
Location: 8.4
Room Quality: 7.85
Amenities: 8.88
Value for Money: 8.34
Food and Beverage: 8.39
Overall Experience: 8.86
L
luci • family_with_children • uy
9
Estacionamiento
Pros:

Muy bien todo

Cons:

El estacionamiento es muy empinado y te lo cobran aparte.

2026-04-09 • via Nuitee
J
Jade • extended_group • br
10
Pros:

Ótimo custo-benefício, com funcionários simpáticos e solícitos. Recomendo!

Cons:

A cama de casal poderia ser maior para ser mais confortável.

2026-04-09 • via Nuitee
N
Nicole Thais • family_with_children • br
8
2026-04-08 • via Nuitee
C
Claudia • extended_group • uy
10
Pros:

Exelente atecion

2026-04-07 • via Nuitee
F
felipe • family_with_children • br
8
2026-04-05 • via Nuitee
M
Margarete • family_with_children • br
9
Ótima
Pros:

Quartos confortáveis

Cons:

Achei meio longe do centro

2026-04-05 • via Nuitee
V
Virginia • extended_group • uy
10
Pros:

Buena atención, limpieza, muy lindo hotel

Cons:

Un poco lejos del centro, el garaje es incómodo para camionetas

2026-04-05 • via Nuitee
F
felipe • family_with_children • br
9
Pros:

Café da manhã delicioso

Cons:

Um pouco distante do centro

2026-04-05 • via Nuitee
J
Janete • family_with_children • br
10
Pros:

Muito bom , gostei de tudo , funcionários muito queridos , café da manhã maravilhoso.

Cons:

Café

2026-04-02 • via Nuitee
M
Mariane • family_with_children • br
10
2026-03-31 • via Nuitee
M
Marcelo • extended_group • br
10
Pros:

Quarto limpo ar condicionado bom.

Cons:

Quarto sem vista

2026-03-30 • via Nuitee
R
Rosana • family_with_children • br
9
2026-03-30 • via Nuitee
V
Vivian • family_with_children • br
5
A estadia somente para uma diária foi aceitável.
Pros:

O espaço do hotel em si foi bom, fiel as fotos do aplicativo de viagens.

Cons:

A cama não era confortável, televisão não funcionou, no frigobar só tinha água com gás, sem a opção da sem gás.
O estacionamento no momento da compra não estava divulgado que teria que pagar R$40,00 por dia, sendo que o hotel tinha seu próprio estacionamento, achei isso um absurdo. O estacionamento extremamente apertado, com uma entrada para carros bastante íngreme e sem suporte para acomodar carros maiores como caminhonete, pois era extremamente apertado para fazer manobras dentro do estacionamento.

2026-03-30 • via Nuitee
L
Lucas • couple • br
7
2026-03-26 • via Nuitee
N
Nilcélia • family_with_children • br
9
Pros:

Praticamente tudo.

Cons:

Internet

2026-03-25 • via Nuitee
N
Nilcélia • family_with_children • br
8
Pros:

Café da manhã/ localização/ recepção.

Cons:

Internet

2026-03-25 • via Nuitee
B
Byanka • couple • br
10
2026-03-24 • via Nuitee
V
Vanessa • couple • br
10
2026-03-23 • via Nuitee
C
Claiton • family_with_children • br
10
Pros:

De toda equipe em serviço

Cons:

Um pouco longe do centro. E sem restaurante a noite

2026-03-07 • via Nuitee
S
Soares • solo_traveller • br
8
Excelente
Pros:

O Hotel é muito bom, me atendeu em todos os quesitos, ficava praticamente ao lado do evento que fui, relativamente perto do centro, acho que uns 5 minutos de carro.
Cafá da manhã muito bom, tudo fresquinho, queijos, geléias, os atendentes atenciosos e educados.
A estrutura do hotel é muito boa também. Voltaria? Sim, com certeza.

Cons:

O único ponto que realmente não gostei, foi que o banheiro tinha um cheiro ruim, penso eu que deveria ser do esgoto, nada que não pudesse ser resolvido com uma troca de quarto, mas não solicitei, não era tão intenso, mas tinha cheiro.

2026-03-07 • via Nuitee