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Facilities
Property facilities
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WiFi available
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Free WiFi
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Parking
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Non-smoking rooms
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Air conditioning
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24-hour front desk
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Heating
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Terrace
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Garden
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Hiking
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BBQ facilities
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Lift / Elevator
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Laundry
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Luggage storage
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Express check-in/check-out
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Cycling
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Safety deposit box
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Bar
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Fax/photocopying
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Horse riding
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Facilities for disabled guests
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Ironing service
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Meeting/banquet facilities
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Car hire
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Dry cleaning
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Non-smoking throughout
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Daily housekeeping
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Designated smoking area
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Accessible parking
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Parking garage
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Concierge service
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Special diet menus - on request
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Allergy-free room
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Outdoor furniture
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Picnic area
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Wine/champagne
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Staff adhere to local safety protocols
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Laundry washed per local authority guidelines
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Guest rooms disinfected between stays
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Cleaning standards that are effective against Coronavirus
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Physical distancing rules followed
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Hand sanitizer in guest room and key areas
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Cashless payment available
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Fire extinguishers
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First aid kit available
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Sanitized tableware & silverware
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Guests can opt-out any cleaning services during stay
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Smoke alarms
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Shared stationery like menus, pens are removed
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Physical distancing in dining areas
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Food delivered to guest room
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CCTV outside property
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CCTV in common areas
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Process in place to check health of guests
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Screens / Barriers between staff and guests for safety
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24-hour security
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Security alarm
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Key card access
Review Highlights
Categories
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Property Description
Luxurious Accommodations
Experience unparalleled luxury in our modern 5-star boutique hotel, The Glasshouse, Autograph Collection. Each room boasts floor-to-ceiling windows offering stunning views, along with premium amenities like Nespresso coffee makers and Highland Aromatics toiletries.
Stunning Rooftop Garden
Indulge in the beauty of our 2-acre rooftop garden, overlooking the picturesque Calton Hill. Whether enjoying breakfast in The Brasserie or savoring local delights in the Rooftop Garden, the panoramic views will leave you breathless.
Prime Location
Conveniently located near Edinburgh's top attractions, including Edinburgh Castle and Princes Street, our hotel offers easy access to the city's vibrant scene. With a tram stop nearby providing a direct link to the airport, your travel convenience is guaranteed.
Book now to elevate your Edinburgh experience at The Glasshouse, Autograph Collection.
The Glasshouse Hotel is pleased to offer discounted parking at the nearby Q-Park Omni - our guests can take advantage of a 50% discount when pre-booking their parking online via https://www.q-park.co.uk/en-gb/cities/edinburgh/omni/ and using discount code GH50.
We are also pleased to offer our guests access to the Nuffield Health & Fitness Center next door in the Omni center. Passes are available for purchase with our Front Office team in order to use their Gym, Swimming Pool, Sauna and Steam Room.
Guests who are members of Marriott Bonvoy, or who enroll at the property - may be eligible to receive Bonvoy points on any additional spend at the property but will not receive any points or credit on bookings.
For guests who have booked a rate excluding Breakfast, the additional daily cost to add this on would be £30 per person for the Full Breakfast (which includes a plate from our A La Carte menu and the Continental Buffet Selection) or £15 per person for the Continental Breakfast offering only.
Please note that all guests will be requested to provide a valid Credit or Debit card for pre-authorization upon check-in as guarantee against any extras or incidentals (this will also include the stay cost for bookings that are to be paid at the hotel).Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.
Property Policies
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Internet
WiFi is available in all areas and is free of charge.
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Pets
Pets are not allowed.
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Groups
When booking more than 9 rooms, different policies and additional supplements may apply.
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Children and extra bed policy
Children of any age are allowed.
Children up to and including 2 years old stay for free when using an available cot.
Children up to and including 12 years old stay for free when using an existing bed.
People no matter the age stay for £75 per person per night when using an available extra bed.
Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay. -
Parking
Public parking is possible at a location nearby (reservation is needed) and costs GBP 12 per day.
Location
Guest Reviews
Location and design
Proche centre ville
Bar avec terrasse
Petit dej de qualité
Chambre spacieuse et moderne
Frais de service pris au début de la réservation où ils empochent 5% de la totalité de votre séjour ! Inadmissible dans ce genre d’établissement
Proximité du centre ville
Bar avec terrasse
Chambre spacieuse et moderne
Frais de service en plus de la réservation
Beautiful hotel. Room was huge. Amazing access to roof garden.
Nothing
Great location and service was very good
Loved the bar, roof garden, and location
Good location
Found a dirty glass in my room,
A robe was ripped and dirty
Breakfast room was dusty
Room is not proper. To have 5 star hotel whit such non opening window. Old carpet. That is not ok.
God bless
Amazing staff and location
Room was on first floor and looked onto a restaurant roof so not a nice view
Hotel overbooked and we got bumped. Really disappointed
We checked in very late at night and Hassan was absolutely fantastic at getting us everything we needed. He even helped us with our TV. Please recognize this team member.
Location
Very poor WiFi connection
It was a beautiful hotel with tons of beautiful nicks and crannies in it. To a courtyard with a beautiful view to an inside bar area.
Nothing. It was exceptional
The Balvenie suite we were in was really nice, a good size and excellent bathroom. The balcony was a good size with a good view of the hustle and bustle of Edinburgh. A special mention to the concierge David who was really friendly and made a point of showing us around the garden and helping us to our room. The snug bar was nice and the cooked breakfast in the morning was one of the best I've had. It was a nice touch that 2 balvenie drams and fudge were left in the room for us on arrival. All in all a really enjoyable stay for our anniversary in a brilliant location.
There were a couple of issues I had which made me mark down my score from 10 taking into account that it is a 5 star hotel and it is pretty expensive to stay there especially in a suite. On arrival at 2pm the computer systems were down so it was unclear when our room would be ready. We were told it should be by the 3pm check in time but it was not certain. They took my mobile number and said they would phone when the room was ready. We were allowed up to the snug bar so we could have a drink and sit in the gardens as it was a really hot day. The bar has lots of different whiskeys and other alcoholic beverages. I ordered a Hendricks for my wife and a Raasay gin for me from the menu to be shocked to be told they only had flavoured Hendricks and no Raasay so we had to have alternatives which surprised me for a 5 star hotel. The gardens are nice and there are great views however dissapointed to see the lawn covered in weeds. A waiter passed a table next to us and we heard the people ask for another drink to which they were told to go to the bar which again was disappointing considering you are charged a service charge on your drinks. On ordering our drinks at the bar on seeing the service charge on the bill I did make a point in telling the barperson where we were sitting as I had the impression she would have just let me take them away myself. We decided to go somewhere else for a drink and to retrieve our bags awaiting the phone call telling us when the room was ready. The phone call never came and we ended up just returning to the hotel at 4.30pm an hr and a half after our check in time. The hotel didn't seem busy and maybe a gesture of a upgraded room to apologise for our wait and lack of phone call however this never came. The concierge David did recover the situation, was really attentive and talked up the suite we were in which as I've said above was really nice however it was the same grade of room we had paid for.
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