The Glasshouse, Autograph Collection

Hotels
•
Autograph Collection
8.6 (1189 reviews)
2 Greenside Place , Edinburgh , gb

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Children allowed

Facilities

Parking
Non-smoking rooms
Air conditioning
Terrace
BBQ facilities
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
Fax/photocopying
See all facilities

Review Highlights

Pros:
Great location
Friendly and attentive staff
Comfortable and well-maintained rooms
Cons:
Some delays in breakfast service
Limited dinner menu options

Categories

Cleanliness
8.41
Generally clean rooms and facilities, with some exceptions noted regarding specific instances of cold rooms.
Service
8.98
Staff received numerous compliments for attentiveness and friendliness across multiple reviews.
Location
9.02
Location praised for being central and easily accessible, a major highlight in the reviews.
Room Quality
8.57
Rooms described as large, comfortable, and well-maintained, although one review mentioned some odd room placements.
Amenities
8.5
Amenities such as a rooftop garden and bar area noted positively, though breakfast service was critiqued.
Value for Money
8.46
Guests felt they received good value for the price, especially with regard to location and service.
Food and Beverage
8.31
Breakfast received mixed reviews, with excellent items overshadowed by a few criticisms.
Overall Experience
8.58
Overall experiences reported as very positive, with many guests emphasizing a potential return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 04:13

Property Description

Luxurious Accommodations
Experience unparalleled luxury in our modern 5-star boutique hotel, The Glasshouse, Autograph Collection. Each room boasts floor-to-ceiling windows offering stunning views, along with premium amenities like Nespresso coffee makers and Highland Aromatics toiletries.

Stunning Rooftop Garden
Indulge in the beauty of our 2-acre rooftop garden, overlooking the picturesque Calton Hill. Whether enjoying breakfast in The Brasserie or savoring local delights in the Rooftop Garden, the panoramic views will leave you breathless.

Prime Location
Conveniently located near Edinburgh's top attractions, including Edinburgh Castle and Princes Street, our hotel offers easy access to the city's vibrant scene. With a tram stop nearby providing a direct link to the airport, your travel convenience is guaranteed.

Book now to elevate your Edinburgh experience at The Glasshouse, Autograph Collection.

Important information:

The Glasshouse Hotel is pleased to offer discounted parking at the nearby Q-Park Omni - our guests can take advantage of a 50% discount when pre-booking their parking online via https://www.q-park.co.uk/en-gb/cities/edinburgh/omni/ and using discount code GH50.

We are also pleased to offer our guests access to the Nuffield Health & Fitness Center next door in the Omni center. Passes are available for purchase with our Front Office team in order to use their Gym, Swimming Pool, Sauna and Steam Room.

Guests who are members of Marriott Bonvoy, or who enroll at the property - may be eligible to receive Bonvoy points on any additional spend at the property but will not receive any points or credit on bookings.

For guests who have booked a rate excluding Breakfast, the additional daily cost to add this on would be £30 per person for the Full Breakfast (which includes a plate from our A La Carte menu and the Continental Buffet Selection) or £15 per person for the Continental Breakfast offering only.

Please note that all guests will be requested to provide a valid Credit or Debit card for pre-authorization upon check-in as guarantee against any extras or incidentals (this will also include the stay cost for bookings that are to be paid at the hotel).Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: EDI

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 12 years old stay for free when using an existing bed.
    People no matter the age stay for £75 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

  • Parking

    Public parking is possible at a location nearby (reservation is needed) and costs GBP 12 per day.

Location

Guest Reviews

8.6
Based on 1189 reviews
Cleanliness: 8.41
Service: 8.98
Location: 9.02
Room Quality: 8.57
Amenities: 8.5
Value for Money: 8.46
Food and Beverage: 8.31
Overall Experience: 8.58
B
Benedetta • family_with_children • sm
8
Pros:

Bella struttura, camere e breakfast room un po’ datate. Posizione ottima per visitare la città a piedi e con i mezzi pubblici. Suite enorme e bel terrazzo all’ultimo piano. Top l’accoglienza con whisky e toffee locali a tema con il nome della suite. Letti comodi.

Cons:

Assurde le federe aperte sul lato lungo: se durante la notte ti muovi, si apriranno e poserai la testa sull’interno del cuscino.
Camerieri non adeguatamente solerti nel servizio della colazione: dopo 15 minuti sono arrivati toast freddi, spray di pulizia a vista, poca cura nel servizio.
È ora di rinnovare e manutenere la struttura.

2026-06-18 • via Nuitee
R
Rebecca • couple • ie
5
Not a 5 star experience
Pros:

The location is good, across from the shopping centre and short walk down to the Royal Mile. The rooms are clean and stylish. Two out of the three breakfasts were very nice. Some of the staff were professional and courteous. The tram is literally right outside, that’s handy for going to the airport, but if you are light sleeper at the sound of the tram bell might be disturbing.

Cons:

Some of the staff were basically untrained. I would expect a better standard at even a three star hotel let alone a five star. There were so many misunderstanding and miscommunications.

And at breakfast there would be a missing cup one day the next day a missing teaspoon, and we’d ask for certain things and they would not come out that way. One morning the breakfast was just thrown on the plate, it was greasy and the eggs not cooked. I was offered a gluten-free muffin which is the first day I had it came on the plate. The day of the bad breakfast it was left on top of the cooked food in the plastic wrap! The other breakfasts two were very good and I was impressed with them but the third was quite poor. Maybe it was a different chef that day.

Our shower leaked so every time we had a shower, the entire bathroom would flood and we’d have to use two towels to fully dry the floor.

The Hotel bar isn’t an actual bar, it’s basically in the middle of a corridor and is only opened for very limited hours. It does not have any beers on tap. For the main Hotel bar it was very poor.

The hotel is situated over a Wetherspoons, our room was directly over it, so it’s quite loud until around 10 pm or so.

Overall taking an account the level of service, the noise, the shower, and food, I would not consider the standard to be a five star hotel at all. I would not stay here again for any future trip to Edinburgh.

2026-06-16 • via Nuitee
D
Dirk Jan • couple • nl
8
Prima, vriendelijk, gunstig gelegen
Pros:

Nvt

Cons:

Nvt

2026-06-16 • via Nuitee
F
Frances • couple • gb
10
2026-06-15 • via Nuitee
J
Joyce • couple • ca
8
We enjoyed our stay but we didn’t think it was worth the price. Very expensive.
Pros:

Location, staff, especially David who was very informative and helpful. A lovely man. The room was very clean and comfortable with an exit from your room to outside.

Cons:

We had room 60. It was directly across from the bar/ gathering area (the snug)and could be quite noisy at night. The food was just ok. The breakfast was nothing special considering what you’re paying for this hotel. Food was cold and service was slow and never ready when they opened at 7:00am. The menu for room service was very limited and the quiche we ordered one evening was just a frozen one warmed up.

2026-06-14 • via Nuitee
M
Michael • solo_traveller • gb
10
Pros:

Staff, cleanliness, location, room service quality.

Cons:

Long walk on 3rd floor to rooms. Tortuous layout.

2026-06-13 • via Nuitee
J
Jacqueline • solo_traveller • nl
10
Fantastisch
Pros:

Prachtige suite gekregen als upgrade, aangezien onze kamer een zeer storend technisch mankement bleek te hebben.
Attent personeel.
Waanzinnig uitzicht.

Cons:

Niets

2026-06-12 • via Nuitee
R
Rachael • extended_group • us
10
2026-06-11 • via Nuitee
D
Diane • couple • gb
9
2026-06-11 • via Nuitee
W
White • solo_traveller • gb
8
2026-06-08 • via Nuitee
D
Debbie • solo_traveller • gb
9
2026-06-07 • via Nuitee
F
Fraser • couple • gb
10
2026-06-07 • via Nuitee
K
Katelyn • couple • au
10
2026-06-06 • via Nuitee
M
maureen • extended_group • us
9
It was very welcoming and comfortable
Pros:

Comfortable, beautiful facilities

Cons:

I'm being picky but the lighting in the bathroom was too bright with no dimmer or night light.

2026-06-05 • via Nuitee
S
Susan • solo_traveller • us
10
Pros:

I loved my room

Cons:

The noisy Plumming

2026-06-03 • via Nuitee
J
John • couple • gb
9
2026-06-01 • via Nuitee
R
ryan • extended_group • gb
10
Brillian location and hotel couldnt fault our stay
Pros:

Everything was great

2026-06-01 • via Nuitee
A
abdulrahman • couple • sa
9
Fantastic stay
Pros:

Laocation and the friendly staff

Cons:

Nothing

2026-05-26 • via Nuitee
E
Ewan • couple • gb
10
Incredible and thank you to everyone
Pros:

We have stayed a couple of times and it’s quite simply becoming our favourite place to stay in Edinburgh. We mentioned on check in we were celebrating our first wedding anniversary and we were giving an amazing room

Cons:

Nothing

2026-05-26 • via Nuitee
M
Marcia • solo_traveller • br
9
Localização excelente.
Pros:

Excelente localização: 5 minutos a pé da Estação de ônibus de Edinburgh (onde saem muitos tours), 7 minutos a pe da estação ferroviaria. Caminhada fácil até a Old Town (15 a 20 minutos) e as principais atrações da cidade de Edinburgh podiam ser alcançadas a pé também. Ao lado do hotel há vários cafés e restaurantes, além de shopping, com farmácias e outros comércios. O quarto era amplo, bem limpo e com uma vista bonita para o Calton Hill. O café da manha era um pouco caro, mas muito bom. Os funcionários Mael, Georgie, Miguel e a camareira Maria são muito solícitas e simpáticas e fizeram a diferença em minha estadia. Recomendo o hotel.

Cons:

Não gostei da ausência de uma academia (ainda que com poucos aparelhos). Tive uma longa estadia e senti falta de poder fazer exercícios físicos em ambiente fechado, já que o clima de Edimburgo é frio e chuvoso.

2026-05-25 • via Nuitee