Residence Inn by Marriott Chicago Oak Brook

Hotels
•
Residence Inn
8.5 (259 reviews)
790 Jorie Boulevard , Oak Brook , us

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Children allowed
Pets allowed

Facilities

Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Family rooms
Pets allowed
BBQ facilities
Lift / Elevator
Luggage storage
Express check-in/check-out
See all facilities

Review Highlights

Pros:
Friendly Staff
Good Location
Comfortable Breakfast
Cons:
Uncomfortable Beds
Cleanliness Issues

Categories

Cleanliness
7.89
Some reviews mention issues with cleanliness, including room not being cleaned.
Service
9.36
Staff were consistently described as friendly and helpful in various reviews.
Location
8.9
Guests found the location convenient to restaurants and attractions.
Room Quality
7.35
Some guests reported uncomfortable beds and issues with room amenities.
Amenities
8.38
Positive comments about breakfast and gym facilities.
Value for Money
8.84
Good price/quality value mentioned in multiple reviews.
Food and Beverage
8.39
Breakfast quality received mixed reviews but generally improved from past stays.
Overall Experience
8.86
General satisfaction with the stay; guests appreciated the stay despite minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 08:16

Property Description

Fully-Equipped Kitchen Suites
Experience the convenience of having a fully-equipped kitchen in every suite at Residence Inn Chicago Oak Brook, perfect for preparing your own meals during your stay.

Indoor Pool and Fitness Center
Relax and stay active with access to the indoor pool area, hot tub, and a well-equipped fitness center at the Residence Inn by Marriott Chicago Oak Brook.

Convenient Amenities and Proximity to Attractions
Enjoy daily hot breakfast, kitchen facilities, and easy access to Oakbrook Center Mall. With O'Hare International Airport just 15 minutes away, explore downtown Chicago and Brookfield Zoo located nearby.

Book your stay at Residence Inn Chicago Oak Brook now for a perfect blend of comfort and convenience.

Important information:

You must show a valid photo ID and credit card upon check-in. Please note that all special requests cannot be guaranteed and are subject to availability upon check-in. Additional charges may apply.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
In the event of an early departure, the property will charge you the full amount for your stay.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: ORD

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 11 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Parking

    Public parking is possible on site (reservation is not needed) and costs USD 6 per day.

Location

Guest Reviews

8.5
Based on 259 reviews
Cleanliness: 7.89
Service: 9.36
Location: 8.9
Room Quality: 7.35
Amenities: 8.38
Value for Money: 8.84
Food and Beverage: 8.39
Overall Experience: 8.86
T
Tony • extended_group • us
7
1 night for biz was what I needed
Pros:

location and clean

Cons:

dated and drab. needs new carpet

2026-04-25 • via Nuitee
S
Suie0515 • Couples • Columbus, Ohio
8
Dated but clean
Pros:

Work stay. Room 317. Dated room with wood paneling. Very low sink. Otherwise fine. Housekeeping every other day - refreshes towels and removes trash but that is all. Breakfast is standard chain hotel. Charge for parking.

2026-03-08 • via Tripadvisor
M
markmR4589MT • Business
10
Comfortable Stay
Pros:

Excellent service, comfortable rooms, and most importantly quiet hallways. Dede and Gali were very helpful.

2026-02-19 • via Tripadvisor
S
Sven • solo_traveller • de
8
2026-01-25 • via Nuitee
B
Bianca • couple • us
9
2026-01-22 • via Nuitee
K
kari • couple • us
9
It was awesome. Staff was so kind! from the front desk to the breakfast personal to cleaning staff
Pros:

breakfast, staff was AMAZING

Cons:

6.00 A day for parking was a bit tacky.
Just add into the price.

Bed I believe to be a full NOT a queen

2026-01-20 • via Nuitee
C
Christiaan • solo_traveller • nl
8
Nice hotel, good price /quality value
Pros:

Breakfast

Cons:

No bar

2026-01-20 • via Nuitee
E
Edgar • couple • us
5
Pros:

Staff was great and helpful!

Cons:

Bed was very uncomfortable, didnt sleep well due to the mattress.

2026-01-19 • via Nuitee
G
George and Mary • couple • us
9
Very good
Pros:

Convenient location, easy access to restaurants and to Chicago

2026-01-19 • via Nuitee
R
Rodarte • couple • us
4
Disappointing.
Pros:

Nothing really.

Cons:

Not worth what I paid for at ALL. And the $250 extra hold on my card is actually insane nowhere on the booking site did it tell me that information. Now it’s been DAYS and still haven’t received my deposit back!

2026-01-05 • via Nuitee
B
BOYD • family_with_children • us
10
Cons:

My forgetful self lost one of my favorite earrings

2025-12-29 • via Nuitee
G
Ghislaine • family_with_children • us
9
Great place to stay, really comfortable bed & pillows. Great breakfasts, very nice eating area.
Cons:

It was a little inconvenient at first, to take a shower and there was NO soap in dispenser...and they are large dispensers! And shampoo was nearly emptly. But front desk responded quickly and they were very helpful during the stay.

2025-12-10 • via Nuitee
V
Vargas N • solo_traveller • co
9
Pros:

Las personas son muy amables, el gimnasio completo, el ambiente en general muy bueno.

Cons:

No es fácil salir hasta el centro comercial caminando, se requiere si o si tomar Uber.

2025-12-09 • via Nuitee
J
Joaslyn • couple • us
10
2025-10-05 • via Nuitee
J
Joaslyn • family_with_children • us
10
2025-10-05 • via Nuitee
S
Sue
10
Pros:

Room was nice and big, check in was a breeze and breakfast was delicious!
And the lady doing breakfast was a complete joy! You are lucky to have her!

2025-09-28 • via Nuitee
D
dinesh • partner
6
Pros:

Staff was very friendly and helpful but property needs improvement

2025-09-24 • via Nuitee
D
Denis
4
Pros:

Never cleaned my room the remotes did not work on the tv’s and I had to pay for parking in open parking lot

2025-09-10 • via Nuitee
B
Brook • family
10
Pros:

Great stay !! Very clean/quit, great for families. Breakfast very easy/convenient too!

2025-09-08 • via Nuitee
F
fordl0 • Business
10
Great Staff
Pros:

Special shout out goes to Galilea, who went above and beyond in helping me throughout my stay. She took the initiative to guide me to a restaurant called Pour House with great steaks. Her recommendation turned out to be absolutely delicious.

2025-08-26 • via Tripadvisor