Leonardo Hotel Newcastle

Hotels
•
Leonardo Hotels
8 (11823 reviews)
Scotswood Road , Newcastle upon Tyne , gb

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Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
24-hour front desk
Restaurant
Room service
Heating
Family rooms
Lift / Elevator
Laundry
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Comfortable beds
Cons:
Bathroom cleanliness issues
Some rooms are outdated

Categories

Cleanliness
7
Several reviews mentioned issues with cleanliness, particularly in bathrooms.
Service
9
Guests highlighted excellent service, especially from the reception staff.
Location
9
The hotel's location received high praise for being convenient.
Room Quality
7.5
Mixed sentiments, with some rooms being outdated, but others found comfortable.
Amenities
8
Basic amenities were acceptable, but some were found outdated.
Value for Money
8
Perceived as good value, especially during New Year’s Eve.
Food and Beverage
7.5
Breakfast options were noted as lacking variety.
Overall Experience
8
Overall, guest experience was positive with some room for improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 13:43

Property Description

Contemporary and Convenient Accommodation
Leonardo Hotel Newcastle, formerly Jurys Inn, offers spacious rooms with Dream beds and modern amenities, just steps away from Newcastle Train Station. Enjoy the comfort of en-suite rooms with power showers and premium toiletries.

Dining and Meeting Facilities
Indulge in a daily breakfast spread and international dinner menu at the on-site restaurant. The bar is perfect for grabbing lunch, snacks, or a coffee. Business travelers can make use of the 9 fully equipped meeting rooms with natural daylight, ideal for hosting conferences or events.

Prime City-Centre Location
Located in the heart of the city, Leonardo Hotel Newcastle is a short stroll from popular shopping destinations and entertainment venues. Explore the vibrant surroundings, including the Centre for Life science centre and Newcastle United Football Club, all within easy reach.

Ready to experience comfort and convenience in Newcastle? Book your stay at Leonardo Hotel Newcastle now.

Important information:

Please note that security bonds of GBP 100 per room may apply. This bond is refundable on check-out subject to terms and conditions.

The property reserve the right to pre-authorize your credit card for GBP 1 anytime after the reservation has been made.

Times Square car park is located next door to the hotel and offers our guests specially discounted parking rates. Please contact the property for rates information.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: NCL

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Pets

    Pets are not allowed.

  • Groups

    No special conditions apply for groups.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Location

Guest Reviews

8
Based on 11823 reviews
Cleanliness: 7
Service: 9
Location: 9
Room Quality: 7.5
Amenities: 8
Value for Money: 8
Food and Beverage: 7.5
Overall Experience: 8
M
Matthew • couple • gb
4
Pros:

Location was great, 5 minute walk to the centre and rooms were clean

Cons:

No air conditioning or fans in the room during the 30deg heatwave. Room keys regularly stopped working and had to be replaced 3 times. Fire alarm went off twice during our stay. One time at 6:30pm and the second time at 5am!!

2026-06-27 • via Nuitee
G
Graham • solo_traveller • gb
5
Hot ,noisy room
Pros:

The breakfast was really nice ,decent selection of food .
Staff at breakfast were nice compared to the reception .
Good location to the theatre 10 min walk

Cons:

There was no fridge to put the bottles of water the hotel provides & on a hot day isnt much help.
We were in a room overlooking the main road & it was a hot day ,no air con in the room & the noise from the traffic at night meant you had to either endure the heat or listen to the traffic ,even when you shut the windows it dont block the sound out infact I thought it was still open .
Our room was on the top floor & there were strange mechanical noises coming from the roof ,kept us awake on top of the traffic noise ,so got little to know sleep .
Reception not helpfull didn't even bother to ask how our stay was & the direction to the car park are wrong .

2026-06-27 • via Nuitee
S
Stuart • solo_traveller • gb
10
Pros:

It was a lovely location with great staff from check in to bar staff all excellent.

2026-06-27 • via Nuitee
S
Sally • solo_traveller • gb
10
Pros:

Friendly staff, nice clean room, quiet, great breakfast selection

2026-06-27 • via Nuitee
P
Paul • family_with_children • gb
3
A £5m refurb with simple facilities missing
Cons:

Superior room was basic, no fridge, no air conditioning and no fans available. Room unbearably hot and stuffy, no ventilation.
Fire alarm kept going off through the night.

2026-06-27 • via Nuitee
L
Laura • couple • gb
10
Fab
Pros:

Clean , fab location , recently renovated ,

Cons:

Nothing

2026-06-27 • via Nuitee
C
Chiranjeevi • extended_group • gb
7
Pros:

Well located to train station.
Very good and friendly staff (Highlight of my stay).
Rooms are well maintained for a relatively old property.

Cons:

No air conditioning - assumed hotels in the city centre with big appeal would provide it by default. Definitely didn’t help that it was the middle of the heat wave.
Could use a little renovation to modernise the electrical work (key cards for room entry were difficult to use and air conditioning is a must)

2026-06-26 • via Nuitee
G
GC • solo_traveller • gb
8
Good hotel, fantastic location
Pros:

Great location, quiet and good facilities. Room was very nice, and shower was hot and fresh.

Cons:

Not much to say here, stayed here a few times and it's been great every time.

2026-06-26 • via Nuitee
L
Lauren • extended_group • gb
8
2026-06-26 • via Nuitee
M
McKinley • solo_traveller • gb
10
Pros:

Great location. Very clean. Friendly staff. This was the 3rd time I've stayed in this hotel and will always be the one I stay in when I visit Newcastle again. Can't fault anything. They are refurbishing the hotel and I stayed in one of their new rooms a month ago and was absolutely lovely. Even the rooms they still have to do are clean and comfy.

Cons:

Nothing. It's a win win for me.

2026-06-26 • via Nuitee
H
helen marie • couple • gb
10
2026-06-26 • via Nuitee
I
Ibrahim • couple • gb
10
2026-06-26 • via Nuitee
S
sylvia • couple • gb
7
2026-06-25 • via Nuitee
C
Christine • extended_group • gb
9
Near to the train station and near the venue we were going to
Pros:

Stopped there before when it was the jury clean and very friendly staff

2026-06-25 • via Nuitee
A
Amanda • extended_group • gb
9
Will definitely return.
Pros:

Good location, parking nearby.

2026-06-25 • via Nuitee
S
Samantha • solo_traveller • gb
8
2026-06-25 • via Nuitee
K
kevin • extended_group • gb
8
Overall very nice stay, staff very helpful and accommodating especially Alana on reception.
Pros:

Breakfast and staff were great, good selection,

Cons:

Some of group thought room bit dated, they are in middle of big renovation so will need to return to check out.

2026-06-25 • via Nuitee
J
jacqueline • couple • gb
10
2026-06-25 • via Nuitee
F
Frank • extended_group • be
7
prima hotel om Newcastle te bezoeken
Pros:

ruime kamers, vriendelijk personeel, mogelijkheid tot eten

Cons:

Het binnenplein voor het hotel leek op een stortplaats. Was de volgende ochtend wel opgeruimd.

2026-06-25 • via Nuitee
M
Mick • extended_group • ca
8
2026-06-25 • via Nuitee