Hotel San Giorgio

Hotels
4.9 (291 reviews)
Rio Terà Della Mandola, San Marco 3781 , Venice , IT

Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
24-hour front desk
Heating
Family rooms
Luggage storage
Express check-in/check-out
Safety deposit box
Fax/photocopying
See all facilities

Review Highlights

Pros:
Central location / close to Vaporetto
Occasional friendly/helpful staff member(s)
Some rooms were clean and matched the offer for some guests
Perceived good value for money by a subset of guests
Cons:
No reception / staff often absent and unresponsive
Dirty rooms, mold, ants and bad smells
Air conditioning and fridge frequently broken or leaking
Rooms very small, old, and bathrooms unreformed
Poor/insufficient breakfast and missing toiletries
Customer support unreachable or unhelpful; occasional power/electrical issues

Categories

Cleanliness
2.5
Multiple reports of dirty rooms, mold in bathrooms, ants, bad smells, filthy minibar and general poor housekeeping.
Service
4.5
Frequent comments that there is no reception and staff are often absent or unresponsive; occasional helpful interactions (e.g., a friendly lady who let guests in) but overall unreliable customer support.
Location
9.5
Repeatedly praised as central and convenient (near Vaporetto/central Venice); location is a clear positive across many reviews.
Room Quality
3
Rooms described as small, cramped and very old; bathrooms unreformed, peeling lime/plaster and leaking air-conditioning in some rooms.
Amenities
3
Several reports of broken or non-functioning amenities (air conditioning, fridge), lack of toiletries and limited/poor in-room facilities.
Value for Money
6.5
Mixed — some guests noted good value given the location and price, while others felt the degraded condition reduced value; overall a moderate score reflecting both viewpoints.
Food and Beverage
3.5
Breakfast described as minimal and poor (few packaged items, cornflakes, no working coffee machines); several guests chose to eat elsewhere despite paying for breakfast.
Overall Experience
6.7
Overall mixed to negative: strong positives for location and occasional helpful staff offset by serious cleanliness, amenity and service failings; results in a moderate overall impression for some guests.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:16

Property Description

Historic Setting and Elegant Decor
Hotel San Giorgio, located in the heart of Venice, offers guest rooms with stunning views of Venetian lanes and elegant 18th-century decor featuring marble and Murano glass furnishings.

Delicious Buffet Breakfast
Indulge in a complimentary buffet breakfast included in your room rate, featuring a variety of Venetian pastries and traditional Italian cakes to start your day off right.

Exceptional Service and Prime Location
Experience top-notch service from the dynamic staff who are dedicated to ensuring your stay is memorable. Benefit from their local expertise, tour arrangements, and ticket bookings. With a location between Rialto Bridge and St. Marks Square, Hotel San Giorgio is the perfect base for exploring Venice.

Book now to immerse yourself in the charm of Venice at Hotel San Giorgio!

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: BIQ

Location

Guest Reviews

4.9
Based on 291 reviews
Cleanliness: 2.5
Service: 4.5
Location: 9.5
Room Quality: 3
Amenities: 3
Value for Money: 6.5
Food and Beverage: 3.5
Overall Experience: 6.7
S
Soheila • couple • at
3
2026-08-21 • via Nuitee
W
WU • couple • au
2
2026-08-21 • via Nuitee
N
Natalia • solo_traveller • pl
1
2026-08-21 • via Nuitee
S
Sharni • couple • au
1
2026-08-21 • via Nuitee
J
Jessica • couple • gb
2
2026-08-21 • via Nuitee
A
Andreia • extended_group • pt
10
2026-08-19 • via Nuitee
C
Cifra Barrera • extended_group • cl
4
Cons:

tenia la ducha tapada
no nos dejaron guardar el equipaje en hotel
el frigobar estaba todo sucio

2026-08-19 • via Nuitee
W
wesley • couple • gb
1
Run down and old hotel. No air con or staff to speak to
Pros:

Liked nothing some things was ok but terrible place

Cons:

No air con as advertised. Not helped but staff as no one is present only a cleaner

2026-08-16 • via Nuitee
L
Lucia • couple • de
1
Hier nicht Buchen !!!!
Pros:

Nichts

Cons:

Sehr Klein , dreckig , Schimmel im Bad , Müll der vorherigen Gäste , Klima funktionierte nicht ! Kein Ansprechbar vor Ort . Frühstück miserabel

2026-08-14 • via Nuitee
B
Böhm • couple • it
1
2026-08-06 • via Nuitee
S
Sabino • extended_group • es
1
Pros:

La ubicación

Cons:

Las habitaciones muy antiguas y el baño sin reformar

2026-07-18 • via Nuitee
O
Octavia • solo_traveller • fr
1
À fuir, juste horrible !
Pros:

L'emplacement de l'hôtel

Cons:

L'état de la chambre et tout se qui va avec

2026-07-18 • via Nuitee
T
Tomasz • couple • pl
9
Rewelacja, bardzo udany rodzinny pobyt
Pros:

Hotel zgodny z ofertą, Sympatyczny kontakt z personelem, w pokojach czysto.

Cons:

Należało by zastanowić się nad remontem pokoju 19-cie, pokoje 19, 22 są zbyt ciasne dla dwóch osób z bagażem, sugerowałbym niższą cenę albo jednak ofertowanie jako jedynki.

2026-07-16 • via Nuitee
M
Marsha • couple • gb
5
Value for money and excellent location just 6 minutes to the Vaporetto
Pros:

Excellent location however they requested photo id the day before in order to receive entrance pass number. It was difficult to send this as we were still on a cruise and when eventually forwarded pics were told illegible. We arrived at the property and a lovely lady let us in and showed us to our room

2026-07-05 • via Nuitee
D
Delia • solo_traveller • it
7
Pros:

Ottima posizione

Cons:

Nessuno del personale è lì

2026-07-05 • via Nuitee
M
Martin • solo_traveller • de
1
nie wieder in diesem Hotel. DE-LISTEN
Pros:

nichts an diesem sogenannten Hotel.

2026-06-30 • via Nuitee
S
Salvatore • couple • gb
7
Pros:

location

2026-06-29 • via Nuitee
M
Margaretha • solo_traveller • nl
3
Centrale Plek in Pracht stad - hotel slecht!
Pros:

Locatie centraal Venetië was prima.

Cons:

Airco werkte nauwelijks, er moest een ventilator aan die voor enige wind zorgde (niet voor verkoeling). Ik verbleef er 3 nachten: 1x zijn de vuilniszakjes gewisseld. Van een hotel verwacht ik minimaal dat er geen beestjes over de vloer kruipen en dat de bedden worden opgemaakt. En: een gedeelte van de stroom viel de laatste nacht uit waardoor er GEEN licht was en de ventilator NIET meer werkte. Bij tenminste 2 andere kamers was dit ook zo. Het nummer gebeld: iemand die aangaf niets te kunnen regelen - we moesten het er maar mee doen. Heel jammer!

2026-06-29 • via Nuitee
G
Gerda • couple • be
1
Cons:

Er was nooit iemand aan de receptie, er was enkel de dame die de kamer poetst, de airco werkte niet, de frigo werkte niet,het was snikheet in de kamer met enkel een ventilator. De kamer was zo klein dat je je amper kon draaien.Wij hebben verschillende telefoontjes gepleegd met de customer support die ergens in Rome zit, maar werden absoluut niet geholpen. Toen we 's morgens wakker werden zat de kamer vol met mieren. Het zogenaamde ontbijtbuffet was dus ook niets, een paar ingepakte koeken en een beetje cornflakes en een waterkoker met nescafé, de koffiemachines werkten niet en wij zijn dus buiten huis gaan ontbijten (alhoewel we hiervoor betaald hadden) De kalk brokkelde af van de muren in de eetzaal.

2026-06-29 • via Nuitee
V
Vasco • couple • pt
1
Horrível.
Pros:

Localização

Cons:

Um hotel decrépito.
Entrámos no quarto e tínhamos um balde debaixo do ar condicionado porque este estava a deitar água.
Mesmo estando desligado caiu água a noite toda. Falamos com o hotel que nos disse que desconhecia o facto (algo estranho visto que foram eles a pôr o balde). Não nos ofereceram nenhuma solução, nenhum reembolso, nenhuma oferta nem um pedido de desculpas. Pararam de nos responder às mensagens. Além disto o hotel cheira mal, visto que junto de nós está uma parte do canal que serve de esgoto. Tudo muito velho e muito pouco cuidado.
Não recomendo

2026-06-20 • via Nuitee