SpringHill Suites by Marriott San Diego-Scripps Poway

Hotels
SpringHill Suites
8.8 (255 reviews)
12032 Scripps Highland Dr, San Diego, California, 92131 , San Diego , US

Pets allowed

Facilities

Free breakfast
Fitness facilities
Express check-out
No single-use plastic straws
Comprehensive recycling policy
No single-use plastic stirrers
Free WiFi
24-hour front desk
Luggage storage
Express check-in/check-out
See all facilities

Review Highlights

Pros:
Friendly staff
Good breakfast options
Clean overall atmosphere
Cons:
Issues with cleanliness
Weak shower pressure
Parking fee

Categories

Cleanliness
8.01
Several mentions of cleanliness, but issues with mold and ants were noted.
Service
9.48
Staff received consistent praise for friendliness and helpfulness.
Location
9.02
The location was appreciated for safety and proximity to amenities.
Room Quality
7.97
Rooms were noted as clean but had issues like weak shower pressure and sound isolation.
Amenities
9
Amenities like the pool and breakfast choices were enjoyed, but parking fee noted.
Value for Money
8.46
Value was affected by the parking fee and some cleanliness issues.
Food and Beverage
9.51
Breakfast options were described as excellent and plentiful.
Overall Experience
8.98
Most reviews reflected a positive stay with some concerns about room quality.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-17 06:01

Property Description

Discover the perfect getaway at SpringHill Suites by Marriott San Diego-Scripps Poway, where modern comfort meets convenience.

Recreational Amenities
Dive into relaxation at our outdoor pool and unwind in the soothing hot tub. Keep fit in our well-equipped fitness center or enjoy a bite at our on-site snack bar/deli.

Comfortable Accommodations
With 138 spacious guestrooms, each featuring premium bedding, Smart televisions, and complimentary internet access, you’ll feel right at home. Your privacy and comfort are ensured with refrigerators and convenient desk areas.

Accessible Location
Centrally located, your adventures are just moments away, whether you're exploring local attractions or enjoying nearby dining options. Enjoy easy access to major airports and theme parks!

Book your stay today and experience the charm of San Diego!

Important information:

  • Children 18 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
  • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
  • Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: SAN

Property Policies

  • Pets

    Maximum number of pets per room 2

  • Pets

    Service animals are exempt from fees/restrictions

  • Pets

    Pets allowed

  • Guest type

    LGBTQ friendly

  • General

    Professional property host/manager

See all policies

Location

Guest Reviews

8.8
Based on 255 reviews
Cleanliness: 8.01
Service: 9.48
Location: 9.02
Room Quality: 7.97
Amenities: 9
Value for Money: 8.46
Food and Beverage: 9.51
Overall Experience: 8.98
S
ShaykeINTL Family
10
Satisfactory spot for the family at a good price
Pros:

My family and I spent about a week here at the Springhill Suites San Diego Rancho Bernardo/Scripps Poway and had a pretty good time together. We were in town for a youth baseball tournament. The surrounding area was OK with a restaurant right next door and a couple more dining options nearby. Major freeway access was a few blocks away, so you can pretty much get on your way to wherever pretty quickly.

I prefer a high unit, so I chose one facing out towards the front of the property. The kids will enjoy the pool, and the adults will enjoy the workout room. Plenty of parking, including the Chili's restaurant area next door. Rooms were clean and the beds were comfortable. I slept one night on the sofa bed, and surprisingly, it was pretty comfortable with the right pillow setup. I don't have a lot of sofa bed sleeping experience, but this was about as comfortable as falling asleep on my own couch at home while binge-watching a Netflix series. The rooms were large enough for about 5 or 6 pre-teen boys to hang out and not be all over each other. Dummies had a NERF gun fight in the room while I was at the gym.

For the most part, the property was quiet given the amount of kids staying there for the year-end tournament. Front desk staff could have been a touch quicker with the towel service, but it can be expected that service would be slower with all the families having soiled room towels and pool towels. Additionally, the room maintenance staff seemed, IMHO, pretty impersonal and uninterested in speaking with you. I often engage with the staff and leave a tip as a courtesy for good customer service. Not this time.

I'd return for the price, though.

2026-02-07 via Tripadvisor
Y
Youngeun
10
Pros:

I hope breakfast could be more varing. STILL IT WAS GOOD.

2025-10-11 via Nuitee
A
Alexis family
10
Pros:

This was our first time staying here while visiting Legoland and Seaworld! We had a quick and easy check in process as well as the checkout. The rooms were clean and specious! They have many breakfast options as well. My kids enjoyed the pool! I will be returning for future stays!

2025-10-10 via Nuitee
D
desiree
10
Pros:

All great

2025-10-10 via Nuitee
6
614sukumars Business
2
Avoid. Read the negative reviews before staying here and ruining your trip.
Pros:

Really outdated hotel that seems to have grown organically for the last couple of decades. I am surprised no one has mentioned this - all rooms have this door between each other. There is absolutely no sound isolation. You can hear your neighbor sneeze! If you get kids in the adjacent room , you might as well go sleep in the car.
There was mold in the tub. Water in the sink by the bathroom was cold. The plumbing gurgles and sounds like it might explode. This hotel needs to be bulldozed and rebuilt.
Minor advantages - there’s a Chilis, a Bar and Grill and Wendy’s walking distance.

2025-10-09 via Tripadvisor
A
Al family
10
Pros:

Everything was excellent including the staff and the price. Would have preferred not having to pay for parking but otherwise excellent experience

2025-10-06 via Nuitee
A
Asia
8
Pros:

We felt very safe & the staff were very nice. We found a bit of trash and small toy from previous guests but not enough to make us say anything. The room was fine. I would bring my own TP next time as the kind in the rooms was thin & rough. Breakfast was fine too. Nothing special

2025-10-03 via Nuitee
S
SHAWN
10
Pros:

we did not enter the gym

2025-09-30 via Nuitee
J
JORGE family
10
Pros:

Very nice staff and the breakfast was very good

2025-09-30 via Nuitee
F
Faraz friends
10
Pros:

Only issue was the shower water, pressure was weak

2025-09-29 via Nuitee
R
Robert
10
Pros:

Very friendly and helpful staff

2025-09-28 via Nuitee
M
Monica
10
Pros:

Great location, kind helpful staff. Nice facility and comfortable and clean rooms.

2025-09-28 via Nuitee
R
Richard family_with_children
10
Pros:

Never surprised very consistent

2025-09-28 via Nuitee
A
Amparo partner
8
Pros:

Nice room. Good customer service

2025-09-27 via Nuitee
D
Diemle family
10
Pros:

Great service

2025-09-26 via Nuitee
J
Jerry
10
Golf
Pros:

Friendly staff, excellent service.

2025-09-22 via Nuitee
A
Alvaro family
10
Pros:

Great property next to the freeway

2025-09-21 via Nuitee
A
AKIRA
8
Pros:

Good

2025-09-16 via Nuitee
O
Olivia
10
Pros:

Customer service was phenomenal. Breakfast was delicious!

2025-09-15 via Nuitee
C
Colin family
10
Pros:

The lady that greeted us at check-in was very helpful, knowledgeable, and courteous.

2025-09-15 via Nuitee