Americas Best Value Platinum Inn & Suites

Hotels
America Best Value Inn
7.9 (207 reviews)
11011 North Freeway , Houston , us

Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Heating
Facilities for disabled guests
Vending machine - drinks
See all facilities

Review Highlights

Pros:
Friendly staff
Secluded location
Clean and modern room
Cons:
Poor cleanliness
Malfunctioning amenities
High price for quality

Categories

Cleanliness
6.79
There were reports of poor cleanliness such as finding a cockroach and mold in the tub.
Service
9.26
Staff went above and beyond to help and were friendly.
Location
8.3
Some guests appreciated the secluded area.
Room Quality
7.25
Several complaints about malfunctioning amenities and poor upkeep.
Amenities
6.78
Jacuzzi was not functional and there were complaints about toiletries.
Value for Money
7.74
Some guests found the price to be high for the quality provided.
Food and Beverage
9.29
Standard quality for this hotel tier.
Overall Experience
7.76
Mixed reviews with some guests having terrible experiences while others were satisfied.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 07:02

Property Description

Convenient Location
This hotel, just 13 miles from Downtown Houston, provides easy access to the city's attractions and business centers.

Exceptional Amenities
Enjoy 24-hour front desk service and lobby attendance, ensuring your needs are always met. Each room is equipped with a cable/satellite TV and CD/DVD player for your entertainment.

Nearby Attractions
Explore the wonders of Armand Bayou Nature Center, located just 25 miles away. Additionally, benefit from the hotel's non-smoking rooms, along with convenient microwaves and refrigerators in each room.

Book your stay at America's Best Value Platinum Inn & Suites now for a memorable and comfortable experience.

Important information:

Upon check-in photo identification and credit card are required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: IAH

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

7.9
Based on 207 reviews
Cleanliness: 6.79
Service: 9.26
Location: 8.3
Room Quality: 7.25
Amenities: 6.78
Value for Money: 7.74
Food and Beverage: 9.29
Overall Experience: 7.76
H
HTownJojo solo_traveller us
9
Would stay again for the area
Pros:

I stayed in a jacuzzi suite and it was a very large room with plenty of space. The bed was comfortable but I didn't get to try the jacuzzi but it seemed nice. The room was very clean.

Cons:

Only thing was the ac worked but had missing buttons. The bed has a large wall on it which blocks the direct air flow so takes a little longer to get room cool.

2026-07-25 via Nuitee
J
Joe couple us
1
2026-07-11 via Nuitee
B
Bradley couple us
8
2026-07-07 via Nuitee
D
Dayenne couple cw
5
2026-06-27 via Nuitee
E
Estephany couple us
10
Pros:

Muy limpio y acogedor

2026-06-19 via Nuitee
C
Christopher couple us
10
2026-05-21 via Nuitee
L
Laura couple us
8
2026-05-07 via Nuitee
P
Paul solo_traveller us
10
Clean and affordable.
Pros:

Rooms are fully remodeled. Small and easy to park. No room for trailers. Great value.

2026-04-29 via Nuitee
F
Frankie solo_traveller us
6
Pros:

The staff.

Cons:

It was a non smoking room but when we walked in it smelled of cigarettes. We also had to clean up cigarette ashes on the headboard night stand. We were kind of worried that the sheets may have not been clean, but we were so exhausted from our trip and needed a quick spot to crash.

2026-04-11 via Nuitee
D
Daquana couple us
10
2026-04-05 via Nuitee
B
Britney couple us
10
This was a great spot to stay, only 15 mins away from downtown and great pricing.
Pros:

The entire room was clean and I felt safe.

Cons:

N/a

2026-03-13 via Nuitee
J
Jaime Marie couple us
1
NEVER AGAIN TERRIBLE EXPERIENCE REALLY GROSS!
Pros:

LIGHTING OUTSIDE,PRESENCE OF CAMERAS OUTSIDE. SIZE OF THE ROOM.

Cons:

CABLE BOX WIRES WERNT PLUGGED IN TO BOX & BOX WASNT SECURED TO WALL AND HANGING FROM WIRES ABOUT 5 FEET UP THE WALL LITERALLY. ALSO THE SHOWER HEAD NEEDED CLR SERIOUSLY TO GET WATER TO FLOW. ALSO THE BED WAS TAPPED TOGETHER WITH 30 YEAR OLD DUCK TAPE WHICH WAS BARELY HELD TOGETHER THE 40 YEAR OLD BED. THE BED HAD A VERY THIN BLANKET AND NASTY PILLOWS. HAIR INSIDE JACUZZI TUB PLUS HAD TO PRY PLUG OUT TO DRAIN WATER OUT. BUT BY FAR THE WORST WAS THERE VENDING MACHINE. I BOUGHT $5 WORTH OF FOOD ( CHEEZE & CRACKERS ORANGE ONES & WHITE CHEESE & CHIVES). OPENED AND PUT IN MY MOUTH & IMMEDIATELY SMELLED & TASTED SOMETHING RANCID. SPIT OUT AND ASKED HUSBAND TO TRY. HE FOLLOWED MY REACTION. LOOKED AT THE DATE AND IT SAID JAN 29TH 2013! YES YOU READING THAT RIGHT. WELL THAT WAS ENOUGH FOR ME. I PAID $379 FOR 2 NIGHTS BUT I LEFT AFTER ONLY 1. NEVER AGAIN. P.S. I HAD A TERRIBLE STOMACH ACHE AFTER THAT CRACKER.

2026-02-10 via Nuitee
D
Davis solo_traveller us
10
2026-01-20 via Nuitee
A
Alfonso couple us
4
No lo recomiendo.
Pros:

1. El personal fue muy amable.

Cons:

1. La limpieza estuvo muy mal, encontré una cucaracha en el baño.
2. El jacuzzi (principal razón por la que elegimos ese hotel/habitación) no lo pudimos usar porque el agua del jacuzzi olia terriblemente mal (parecia problemas en la cañeria).
3. Ese mismo olor lo pudimos sentir cuando nos bañamos en la regadera.
4. Cobran un deposito por daño que no lo indican en ningun momento durante la reserva. Además a la fecha de esta review (5 días despues) no han realizado la devolución del dichoso deposito.

2026-01-20 via Nuitee
L
Leidis couple us
10
2026-01-19 via Nuitee
K
Kathryn family_with_children us
1
Bad! We stayed 3 hours and left!
Pros:

Nothing. We left and went somewhere else.

Cons:

My room smelled like Marijuana and they gave me room spray vs moving us. The other room had a refrigerator leak and no sitting areas. The rooms were both hot and took a very long time to cool off. There was very little soap or shampoo.

2026-01-19 via Nuitee
A
Angelina family_with_children us
9
Pros:

Cleanliness

Cons:

Key card didn't work the 1st time. Front desk said they don't do wake up calls even though the phone in the room says they do. I was asked twice if there wasn't already toilet paper in the room when I asked for an extra roll because there were no tissues to blow my nose with. No toilet paper holder. Fridge is not securely in place. I was asked to leave a 10 star review before stepping foot into the room

2026-01-19 via Nuitee
J
Junho solo_traveller us
9
2026-01-19 via Nuitee
H
Hector couple us
2
Mala
Pros:

Al entrar se veía todo bien

Cons:

No había agua, después llegó, pero el agua olía a aguas negras. Y también el lavabo estaba tapado…

2026-01-19 via Nuitee
E
Edgar couple us
10
Feels just like my room at home.
Pros:

This location is perfect the rooms are very clean and nicely decorated and the staff is very friendly and helpful highly recommend this hotel 10/10

2026-01-19 via Nuitee