Americas Best Value Platinum Inn & Suites

Hotels
•
America Best Value Inn
7.9 (196 reviews)
11011 North Freeway , Houston , us

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Free
Children allowed

Facilities

Offsite parking discounted rates available
Non-smoking rooms
Air conditioning
Facilities for disabled guests
Front desk (limited hours)
Free wired internet
Offsite parking discounted rates available
Internet access
Covered parking

Review Highlights

Pros:
Friendly staff
Secluded location
Clean and modern room
Cons:
Poor cleanliness
Malfunctioning amenities
High price for quality

Categories

Cleanliness
6.79
There were reports of poor cleanliness such as finding a cockroach and mold in the tub.
Service
9.26
Staff went above and beyond to help and were friendly.
Location
8.3
Some guests appreciated the secluded area.
Room Quality
7.25
Several complaints about malfunctioning amenities and poor upkeep.
Amenities
6.78
Jacuzzi was not functional and there were complaints about toiletries.
Value for Money
7.74
Some guests found the price to be high for the quality provided.
Food and Beverage
9.29
Standard quality for this hotel tier.
Overall Experience
7.76
Mixed reviews with some guests having terrible experiences while others were satisfied.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 07:02

Property Description

Convenient Location
This hotel, just 13 miles from Downtown Houston, provides easy access to the city's attractions and business centers.

Exceptional Amenities
Enjoy 24-hour front desk service and lobby attendance, ensuring your needs are always met. Each room is equipped with a cable/satellite TV and CD/DVD player for your entertainment.

Nearby Attractions
Explore the wonders of Armand Bayou Nature Center, located just 25 miles away. Additionally, benefit from the hotel's non-smoking rooms, along with convenient microwaves and refrigerators in each room.

Book your stay at America's Best Value Platinum Inn & Suites now for a memorable and comfortable experience.

Important information:

Upon check-in photo identification and credit card are required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: IAH

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

7.9
Based on 196 reviews
Cleanliness: 6.79
Service: 9.26
Location: 8.3
Room Quality: 7.25
Amenities: 6.78
Value for Money: 7.74
Food and Beverage: 9.29
Overall Experience: 7.76
J
Jaime Marie • couple • us
1
NEVER AGAIN TERRIBLE EXPERIENCE REALLY GROSS!
Pros:

LIGHTING OUTSIDE,PRESENCE OF CAMERAS OUTSIDE. SIZE OF THE ROOM.

Cons:

CABLE BOX WIRES WERNT PLUGGED IN TO BOX & BOX WASNT SECURED TO WALL AND HANGING FROM WIRES ABOUT 5 FEET UP THE WALL LITERALLY. ALSO THE SHOWER HEAD NEEDED CLR SERIOUSLY TO GET WATER TO FLOW. ALSO THE BED WAS TAPPED TOGETHER WITH 30 YEAR OLD DUCK TAPE WHICH WAS BARELY HELD TOGETHER THE 40 YEAR OLD BED. THE BED HAD A VERY THIN BLANKET AND NASTY PILLOWS. HAIR INSIDE JACUZZI TUB PLUS HAD TO PRY PLUG OUT TO DRAIN WATER OUT. BUT BY FAR THE WORST WAS THERE VENDING MACHINE. I BOUGHT $5 WORTH OF FOOD ( CHEEZE & CRACKERS ORANGE ONES & WHITE CHEESE & CHIVES). OPENED AND PUT IN MY MOUTH & IMMEDIATELY SMELLED & TASTED SOMETHING RANCID. SPIT OUT AND ASKED HUSBAND TO TRY. HE FOLLOWED MY REACTION. LOOKED AT THE DATE AND IT SAID JAN 29TH 2013! YES YOU READING THAT RIGHT. WELL THAT WAS ENOUGH FOR ME. I PAID $379 FOR 2 NIGHTS BUT I LEFT AFTER ONLY 1. NEVER AGAIN. P.S. I HAD A TERRIBLE STOMACH ACHE AFTER THAT CRACKER.

2026-02-10 • via Nuitee
D
Davis • solo_traveller • us
10
2026-01-20 • via Nuitee
A
Alfonso • couple • us
4
No lo recomiendo.
Pros:

1. El personal fue muy amable.

Cons:

1. La limpieza estuvo muy mal, encontré una cucaracha en el baño.
2. El jacuzzi (principal razón por la que elegimos ese hotel/habitación) no lo pudimos usar porque el agua del jacuzzi olia terriblemente mal (parecia problemas en la cañeria).
3. Ese mismo olor lo pudimos sentir cuando nos bañamos en la regadera.
4. Cobran un deposito por daño que no lo indican en ningun momento durante la reserva. Además a la fecha de esta review (5 días despues) no han realizado la devolución del dichoso deposito.

2026-01-20 • via Nuitee
A
Angelina • family_with_children • us
9
Pros:

Cleanliness

Cons:

Key card didn't work the 1st time. Front desk said they don't do wake up calls even though the phone in the room says they do. I was asked twice if there wasn't already toilet paper in the room when I asked for an extra roll because there were no tissues to blow my nose with. No toilet paper holder. Fridge is not securely in place. I was asked to leave a 10 star review before stepping foot into the room

2026-01-19 • via Nuitee
L
Leidis • couple • us
10
2026-01-19 • via Nuitee
H
Hector • couple • us
2
Mala
Pros:

Al entrar se veía todo bien

Cons:

No había agua, después llegó, pero el agua olía a aguas negras. Y también el lavabo estaba tapado…

2026-01-19 • via Nuitee
J
Junho • solo_traveller • us
9
2026-01-19 • via Nuitee
E
Edgar • couple • us
10
Feels just like my room at home.
Pros:

This location is perfect the rooms are very clean and nicely decorated and the staff is very friendly and helpful highly recommend this hotel 10/10

2026-01-19 • via Nuitee
K
Kathryn • family_with_children • us
1
Bad! We stayed 3 hours and left!
Pros:

Nothing. We left and went somewhere else.

Cons:

My room smelled like Marijuana and they gave me room spray vs moving us. The other room had a refrigerator leak and no sitting areas. The rooms were both hot and took a very long time to cool off. There was very little soap or shampoo.

2026-01-19 • via Nuitee
B
Barrera • couple • us
10
Pros:

Me gusta ese hotel es muy limpio a comparación de otros

Cons:

Todo muy limpio

2026-01-04 • via Nuitee
C
Chandra • family_with_children • us
6
Pros:

The jacuzzi in the room

Cons:

The floors work extremely slippery and both of us almost slipped and cracked our head open several times. There was no blanket in the room they had to bring one

2026-01-03 • via Nuitee
B
Barrera • couple • us
10
2026-01-03 • via Nuitee
K
Katilyn • couple • us
8
It was okay, no major complaints
Pros:

It was in a pretty secluded area

Cons:

There could’ve been more and more decent toiletries

2025-12-29 • via Nuitee
B
Brenndan • couple • us
1
It was a horrible experience and will never go back
Pros:

Nothing I ended up have to leave the hotel due to the poor up keep of the rooms The water from the shower head from the first room wasn’t working properly it keep on coming apart and splashing everywhere so they moved me to another room and that room had mold growing all in the tub. So at that point I had decided to leave and book a hotel less where in the middle of the night.

Cons:

The lack of maintenance/upkeep on the rooms.

2025-12-14 • via Nuitee
J
Jaselyn • solo_traveller • us
6
2025-12-13 • via Nuitee
B
Brandon • family_with_children • us
10
Pros:

Staff went above and beyond to help me and I couldn't be happier. I will definitely be back.

2025-11-29 • via Nuitee
B
Barrera • couple • us
10
2025-11-24 • via Nuitee
W
Waseem • family_with_children • us
7
Cons:

Air conditioning was not too good

2025-11-22 • via Nuitee
C
Carmen • couple • us
5
Pros:

Nice and well taken care of

Cons:

The jacuzzi wasn’t working

2025-11-17 • via Nuitee
J
Jackson • couple • us
10
2025-10-05 • via Nuitee