Hotel Zurbarán Palma

Hotels
8.2 (2666 reviews)
Josep Villalonga, 16 , Palma de Mallorca , es

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Children allowed

Facilities

Free beach shuttle
Non-smoking rooms
Air conditioning
Terrace
Family rooms
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
Fax/photocopying
See all facilities

Review Highlights

Pros:
Attentive staff
Comfortable rooms
Good location
Cons:
Cleanliness issues
Some amenities lacking

Categories

Cleanliness
7.45
Concerns about bathroom cleanliness noted in reviews.
Service
8.95
Consistently praised for attentive and friendly staff.
Location
8.45
Mentioned as convenient, though some reviews note it is higher up in the area.
Room Quality
7.95
Some rooms have issues with temperature control and size.
Amenities
7.95
Some amenities noted as lacking, but overall standards acceptable.
Value for Money
8.45
Good value noted, though some additional charges are questioned.
Food and Beverage
7.95
Breakfast praised, but some coffee/tea service concerns noted.
Overall Experience
8.45
Overall sentiment remains positive due to service and comfort.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 20:24

Property Description

Tranquil Location in Palma de Mallorca
Situated in a peaceful residential area near the old quarter, Sercotel Hotel Zurbarán Palma offers a modern and well-equipped stay for exploring the vibrant city of Palma de Mallorca.

Convenient Sightseeing Opportunities
Start your day with a delicious breakfast before exploring the nearby cathedral, old quarter, and seafront promenade just a short walk away. After a day of sightseeing, unwind in the serene port area or explore the lively bars and clubs nearby.

Stay Connected
Stay connected with complimentary internet access throughout the hotel, perfect for checking emails or planning your next adventure in Palma de Mallorca.

Book your stay at Sercotel Hotel Zurbarán Palma now for an unforgettable experience in the heart of this captivating city.

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: PMI

Property Policies

  • Groups

    When booking more than 4 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Parking

    Private parking is possible at a location nearby (reservation is needed) and costs EUR 11 per day.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 2 years old stay for free when using an existing bed.
    Children from 3 years old to 12 years old stay for € 30 per person per night when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.2
Based on 2666 reviews
Cleanliness: 7.45
Service: 8.95
Location: 8.45
Room Quality: 7.95
Amenities: 7.95
Value for Money: 8.45
Food and Beverage: 7.95
Overall Experience: 8.45
G
Gősy • solo_traveller • hu
10
2026-04-11 • via Nuitee
I
Irene • couple • it
8
2026-04-11 • via Nuitee
A
Anima • solo_traveller • es
7
Bien
Pros:

Vraiment bel accueil
Propre
Bon petit déjeuner

Cons:

La douche pas bien réglé ou trop chaude ou trop froide

2026-04-11 • via Nuitee
G
Giuseppe • couple • it
8
2026-04-10 • via Nuitee
M
MaNuunterwegs • couple • de
8
2026-04-09 • via Nuitee
U
Ursula • extended_group • ie
9
Pros:

Lovely hotel in a great location of Palma. Staff were very friendly. Very clean.

Cons:

The aircon was poor.

2026-04-09 • via Nuitee
E
Elma • family_with_children • fr
5
Trop cher par rapport à la prestation. Petit-déjeuner le même pendant la durée du séjour. Le personnel de l’accueil et d
Pros:

L’emplacement proche du centre ville

Cons:

Le personnel peu agréable, tendu

2026-04-09 • via Nuitee
T
TrevH67 • Couples
8
Lovely Hotel - Wonderful Staff.
Pros:

We had a really enjoyable stay at Hotel Zurbaran Palma and would definitely recommend it.
From the moment we arrived, the service stood out. The gentleman on reception was incredibly welcoming and helpful—nothing was too much trouble, and he made check-in smooth and stress-free after travelling.
The location is excellent—quiet enough to relax but still within easy reach of the centre, marina, and local restaurants. It felt like a great base for exploring Palma without being right in the middle of the hustle.
The rooms were lovely—clean, comfortable, and well-presented, with everything we needed for a pleasant stay. You can tell the hotel is well looked after.
Breakfast was also decent, with a good selection to get the day started. Not over the top, but more than enough choice and nicely done.
Overall, a great experience with friendly staff, a great location, and comfortable surroundings. Would happily stay again.

2026-04-07 • via Tripadvisor
L
Laurence • couple • fr
9
Pros:

Accueil très sympathique du personnel
Bon petit déjeuner
Propreté de l’établissement

2026-04-07 • via Nuitee
E
Emma • couple • it
9
Pros:

La pulizia della stanza e la possibilità di parcheggio

Cons:

La mancanza del bidè

2026-04-06 • via Nuitee
A
Artur • family_with_children • pl
10
Pros:

Pyszne i bogate śniadania. Codzienne sprzątanie pokoju. Duża elastyczność w zmianach rezerwacji. Wszystko na plus.

Cons:

Brak

2026-04-06 • via Nuitee
L
Lenka • couple • cz
9
2026-04-05 • via Nuitee
V
Victoria • family_with_children • at
8
2026-04-04 • via Nuitee
C
Claire • couple • ie
9
We enjoyed our stay
Pros:

Staff were very helpful and friendly

Cons:

We had one problem with the bathroom door

2026-04-03 • via Nuitee
H
Hanne • couple • nl
6
Het was een net hotel. Niets bijzonders.
Pros:

Het personeel was vriendelijk

Cons:

We hadden een kamer naast de poetskamer en vanaf half 7 in de ochtend knalde steeds de deur van deze kamer dicht. Heel vervelend. We hebben dat gemeld en kregen een andere kamer. Dat zal in het hoogseizoen niet lukken.

2026-04-03 • via Nuitee
M
Margherita • extended_group • it
9
Pros:

Pulita, in ordine
Letti comodi
Colazione ottima
Posizione abbastanza centrale e con comoda fermata del bus (specie il 4)

2026-04-02 • via Nuitee
G
Grazia • extended_group • it
8
2026-04-02 • via Nuitee
J
Jordi • couple • es
10
Pros:

La tranquilidad del hotel y del barrio. La comodidad de la cama, la luminosidad de la habitación ... muy recomendable

2026-04-01 • via Nuitee
G
Geetha • extended_group • gb
7
Pros:

We spent very lovely stay hotel zurbaran hotel. well clean and easy access to Palma city as well. Staff are friendly and helpful. But we’ve have twice hot water problem during our stay it was sort time issue but need to be mentioned.

Cons:

Overall good

2026-04-01 • via Nuitee
G
Georges • couple • ca
9
Pros:

Hôtel de quartier très bien situé, personnel à la réception très sympathique.

2026-04-01 • via Nuitee