Château des Comtes de Challes

Hotels
8.6 (807 reviews)
247, Montée du Château , Challes-les-Eaux , fr

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Free
Children allowed
Pets allowed

Facilities

Offsite parking discounted rates available
Electric bicycle charging station
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Terrace
Family rooms
Pets allowed
Luggage storage
See all facilities

Review Highlights

Pros:
Friendly staff
Beautiful location
Spacious rooms
Rich breakfast options
Cons:
Outdated decor
Minor cleanliness issues
Some amenities need attention

Categories

Cleanliness
8.18
Some reviews mentioned issues with cleanliness, like outdated decor and equipment.
Service
8.95
Several reviews praised the friendliness and professionalism of the staff.
Location
8.89
The location is frequently highlighted as beautiful and charming.
Room Quality
8.34
Rooms are spacious and comfortable, though some noted the decor is dated.
Amenities
8.57
Good amenities mentioned, but some improvements are needed in room facilities.
Value for Money
8.63
Positive mentions of pricing relative to offerings, especially with discounted rates.
Food and Beverage
8.48
Food quality praised, but some reviews suggested improvements in breakfast options.
Overall Experience
8.75
Overall experiences were positive with several mentions of a pleasant stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-20 20:30

Property Description

Luxurious 15th-Century Chateau Accommodation

Stylish Rooms and Suites: Indulge in the charm and character of our rooms and suites, each equipped with modern amenities for a comfortable stay.

Gourmet Dining Experience: Delight your taste buds with traditional and regional cuisine at our gourmet restaurant, prepared with the finest local ingredients.

Tranquil Grounds: Escape to over two hectares of peaceful grounds filled with ancient trees, providing the perfect setting for a relaxing and restful retreat.

Experience the timeless elegance and tranquility of Château des Comtes de Challes. Book now for an unforgettable stay!

Important information:

Please note that guests should book the restaurant before arrival/check-in.Swimming pool: Closed from Tue, Nov 25, 2025 until Mon, May 18, 2026

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: CMF

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children from 2 years old to 11 years old stay for € 24 per person per night when using an available extra bed.
    Children from 12 years old to 17 years old stay for € 30 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.6
Based on 807 reviews
Cleanliness: 8.18
Service: 8.95
Location: 8.89
Room Quality: 8.34
Amenities: 8.57
Value for Money: 8.63
Food and Beverage: 8.48
Overall Experience: 8.75
S
Silke • couple • de
8
2026-04-10 • via Nuitee
C
Catherine • couple • fr
3
Cons:

Chambre non faite... D'où serviettes, papier toilette, savons absents...

2026-04-09 • via Nuitee
M
Marina • family_with_children • gb
7
2026-04-09 • via Nuitee
F
frederic • solo_traveller • fr
9
Pros:

La beauté du lieu et le calme

2026-04-08 • via Nuitee
E
Edward • family_with_children • gb
9
A very pleasant surprise that added to our holiday experience. Would repeat.
Pros:

Nice grounds, overall feel was much grander than 3 star would imply

2026-04-06 • via Nuitee
M
Michelle • solo_traveller • fr
10
Pros:

Endroit magnifique , un véritable château de "comtes" de fées

2026-04-03 • via Nuitee
M
Mickaël • solo_traveller • fr
9
2026-03-27 • via Nuitee
J
Jacques • couple • fr
8
2026-03-26 • via Nuitee
E
Elodie • extended_group • fr
10
Hôtel soigné avec goût mérite d’être etoilé au restaurant
Pros:

Très beau lieu pour notre nuit étape

Cons:

Rien à dire

2026-03-23 • via Nuitee
P
PHILIPPE • couple • fr
9
2026-03-23 • via Nuitee
M
mike • solo_traveller • gb
9
Lovely end to skiing holiday
Pros:

I've been several times over years and they're always polite and welcoming. This time we had an entertaining wine tasting as an extra.

Cons:

No complaints at all. I missed the Russian musicians they used to have.

2026-03-22 • via Nuitee
X
Xavier • couple • fr
8
2026-03-21 • via Nuitee
A
Adeline • family_with_children • fr
9
2026-03-20 • via Nuitee
G
Gaelle • couple • be
10
Top
Pros:

Super expérience. Personnel au top et restaurant digne d’un étoilé

Cons:

/

2026-03-20 • via Nuitee
H
Hans-Ulrich • couple • ch
9
Pros:

Lage, Ambiente, Weindegustation durch Sommelière

Cons:

Hatte leider keinen Platz mehr fürs Nachtessen im Hotel. Deshalb unbedingt reservieren!

2026-03-20 • via Nuitee
P
Paul • couple • gb
8
Another good stay at one of our favourite Hotels
Pros:

Beautiful Chateau. Comfortable bed and bedroom and Staff helpful and friendly.
Dinner superb- wonderful service and food.
Breakfast very good, good choice of bread and pastries and hard boiled eggs and bacon.
Good parking and great grounds.

Cons:

The scrambled eggs at breakfast were grainy and synthetic and not very enjoyable.

2026-03-14 • via Nuitee
G
Grivet • family_with_children • fr
7
Notre séjour se résumait à 1 nuit qui s’est bien passée
Pros:

Endroit très calme. Jolie vue

Cons:

La decoration

2026-03-13 • via Nuitee
M
marie-pierre • couple • fr
10
Pros:

Tout

2026-03-12 • via Nuitee
F
francois • couple • fr
6
Pros:

Globalement ça a été un bon point d'étape sur notre route du retour, dans un bâtiment qui ne manque pas de charme

Cons:

C'est un peu trop cher pour la qualité des prestations offertes qui ne sont pas à la hauteur du cadre et du standing annoncé. C'est particulièrement vrai en ce qui concerne la restauration qui est très décevante. La visite œnologique proposée est sympathique mais ne présente pas beaucoup d'intérêt. D'une façon générale, ce lieu mériterait d'être moins dans l'apparence et davantage dans une vraie démarche d'excellence.

2026-03-12 • via Nuitee
H
Hilary • solo_traveller • gr
9
Beautiful property in scenic location.
Pros:

Lovely old building. Welcoming staff.

Cons:

It is quite a drive from Chamonix. I did not have the breakfast as I only wanted coffee and maybe a croissant and there was no cheaper option.

2026-03-12 • via Nuitee