Best Western Plus Pepper Tree Inn

Hotels
•
Best Western Plus
7.8 (239 reviews)
3850 State St, Santa Barbara, California, 93105 , Santa Barbara , US
1-805-687-5511

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Pets allowed

Facilities

Fitness facilities
Express check-out
Parasailing nearby
Firepit
Fireplace in lobby
Electric car charging station
Free WiFi
24-hour front desk
Garden
Luggage storage
See all facilities

Review Highlights

Pros:
Friendly staff
Good breakfast options
Great location
Cons:
Cleanliness issues
Safety concerns with other guests

Categories

Cleanliness
6.63
Several reviews noted issues with cleanliness, particularly in the pool and jacuzzi area.
Service
8.6
Staff were consistently described as friendly and helpful.
Location
8.64
The hotel is situated in a great area with access to shops and restaurants.
Room Quality
7.09
Rooms were described as clean and accommodating, but some areas need updates.
Amenities
7.62
Amenities like the pool and hot tub received mixed feedback; overall the hotel offers reasonable facilities.
Value for Money
8.08
The hotel provides reasonable pricing for the stay and services offered.
Food and Beverage
8.13
Breakfast options were well-received, though some mentioned limited choices.
Overall Experience
7.6
Overall experience mixed with satisfaction in some areas but concerns in others, such as safety.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 06:20

Property Description

Discover a serene oasis at Best Western Plus Pepper Tree Inn, where comfort meets convenience in the heart of Santa Barbara.

Relaxing Amenities
Unwind in one of our two outdoor swimming pools or energize yourself in the fully-equipped fitness center, catering to both leisure and active guests.

Dining & Room Service
Savor delectable dishes at our on-site Treehouse Restaurant or indulge in the privacy of your room with convenient room service options available for lunch or dinner.

Event & Business Facilities
Whether planning a conference, meeting, or social gathering, utilize our expansive 3,000 square feet of conference space and 24-hour business center to ensure your event is a success.

Choose Best Western Plus Pepper Tree Inn for your stay in Santa Barbara and experience true relaxation—book your getaway today!

Important information:

  • Children 17 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
  • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
  • Cashless payment methods are available for all transactions.
  • Contactless check-out is available.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: SBA

Property Policies

  • Pets

    Maximum number of pets per room 2

  • Pets

    Service animals are exempt from fees/restrictions

  • Children and extra beds

    No rollaway/extra beds available

  • Check-in & Check-out

    Contactless check-out is available

  • General

    Cashless transactions are available

See all policies

Location

Property Accessibility

Public Area
  • Hill Located: No
  • Ramp: No
  • Entrance Type:
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: Yes
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
  • Lifts Accessible: No
Show all accessibility features

Guest Reviews

7.8
Based on 239 reviews
Cleanliness: 6.63
Service: 8.6
Location: 8.64
Room Quality: 7.09
Amenities: 7.62
Value for Money: 8.08
Food and Beverage: 8.13
Overall Experience: 7.6
K
Klaus • couple • us
8
Pros:

Good clean place, little far away from places like State street or the wharf.

2026-05-21 • via Nuitee
K
Karapetian • couple • us
10
2026-05-20 • via Nuitee
W
WEI • couple • cn
7
友好且方便的酒店
Pros:

卫生方面不错，挺干净。
员工服务态度很好，友好且热心。

Cons:

隔音一般，晚上隔壁洗澡声音水声清晰。

2026-05-20 • via Nuitee
N
N598PIsteves • Couples
10
Impressive
Pros:

It is now called Found by Marriott. I think the change occurred about April 2026. Our room looked completely new. Paint, floor, furniture, everything. It was very impressive. The staff in the office made check in easy. The pool and hot tub was directly off of our patio.

I highly recommend here.

2026-05-04 • via Tripadvisor
D
Denice • solo_traveller • us
10
Would definitely recommend and stay there again.
Pros:

The breakfast buffet was one of the best I have experienced. The staff there was great. Kept it clean and full. I was exceptionally pleased. Have been bragging about it since I returned home. The room was large, clean.

Cons:

I didn't receive fresh towels for the second day. And had no "Makeup room" tag to place on door.

2026-05-03 • via Nuitee
J
Joanne • couple • us
5
2026-04-27 • via Nuitee
T
Tasha • couple • us
3
2026-04-18 • via Nuitee
R
Rani • couple • il
8
2026-04-16 • via Nuitee
L
Leonard • couple • us
5
clean hotel
Pros:

Close to to my destination.

Cons:

The breakfast area was too crowded to access the food. The supply of food was very slow. would not recommend breakfast at this hotel.

2026-04-14 • via Nuitee
M
Michele • family_with_children • us
10
Lovely staff and excellent location.
Pros:

Friendly staff

Cons:

The toilet in room 309 is not connected to the floor properly and it makes a loud sound when you get up from it.

2026-04-13 • via Nuitee
D
Dennis • solo_traveller • us
4
2026-04-10 • via Nuitee
Y
Yana • family_with_children • us
10
2026-03-12 • via Nuitee
B
Brent • couple • ca
8
Pleasant stay.
Pros:

Good location. Clean comfortable room. Good breakfast!

Cons:

N/a

2026-03-09 • via Nuitee
J
justo • solo_traveller • us
8
2026-03-04 • via Nuitee
R
Raymond • extended_group • us
4
Holes in the door
Pros:

Location and refreshed interior

Cons:

The door is short at the bottom. 2" due to removing the older flooring and the new is short. I can see outside from the bottom. Think: rodents, ins it's and noise. The contractor worked until 9 pm and were loud. They played music (loud), talked and dragged their equipment back and forth from roo. To room. Everything is under construction but I still got charged for if it was all finished. It wasn't even close. See ya.

2026-03-01 • via Nuitee
R
Rowan • couple • us
10
2026-02-27 • via Nuitee
S
Shanmukha • family_with_children • us
10
2026-02-23 • via Nuitee
Y
Yareli • couple • us
10
2026-02-22 • via Nuitee
S
shira • couple • us
9
Excellent hotel for a family vacation
Pros:

The room was spacious and clean, the heated pool was nice and the breakfast was great! The booking didn't specifically mentioned breakfast but apparently its included with all reservations.

Cons:

It was a bit far from downtown SB

2026-02-09 • via Nuitee
O
Oleksandr • family_with_children • us
10
A wonderful and relaxing stay. The hotel was very clean and cozy, with a warm pool and jacuzzi. The breakfast was delici
Pros:

We really liked the jacuzzi and the warm pool. Everything was very clean and cozy, and the breakfast was delicious.”

Cons:

Everything is good!

2026-01-26 • via Nuitee