Best Western Plus Pepper Tree Inn

Difficult to find and the beds were very hard. Breakfast was excellent!

It was a great stay for the weekend

Staff was not friendly had to ask for towels room wasn’t prepared no pillows on second bed. He just wasn’t a friendly feel about it at all. Went to have breakfast the next day and there was no room to have breakfast. I just wasn’t impressed.

Friendly staff and great breakfast. Bedroom met my expectations. Lobby area could need some modernization but overall facilities were in good condition. Had shops and food options nearby by and walkable.

Mall across street, Target and tourist shops nearby

Great new upgraded rooms.

The room looked newly remodeled and was very nice. The bed and pillows were super comfortable! Nice view into the courtyard and quiet. Ample parking!

Yes

Staff was friendly, rooms

Parking can be rough, cemetery legit backs right up to the back of the property. The property overall is nice. The breakfast was good, but limited seating in dining area. Loved the lemon and marble cake slices. Staff were really nice. Pool/ jacuzzi needs cleaning, something stabbed my foot in the jacuzzi.

Yes there are many shots and restaurants nearby pretty much across the street from the hotel

Clean room

i booked here several times over the last few months for my crew. they loved it.

This is a great property with wonderful staff and two nice pools and hot tubs. The hot breakfast is one of the best ones we have had while traveling. Everyone is helpful and makes it an extra special stay. The area around the hotel is in the best part of Santa Barbara and has great shopping and restaurants just down the street.

Love this place!

Our room appeared to be newly renovated, but not 100% (ie: not all lighting and doors were upgraded). The hotel staff are welcoming and nice. It’s in a great location on State St … the mall is across the street with a Starbucks. Target is within walking distance and it’s a short drive to the Promenade. There are several restaurants that could be walked to as well. It’s quiet and peaceful. The pool area is small and they only have a few chaise lounge chairs. Some people brought their own chairs and set them up in the grassy area by the pool/hot tub.

Did not know it was next to a cemetery and bathroom was dirty

We essentially just needed a safe place to sleep during our weekend trip and this was it. The room was not available when we checked in and we had to wait almot half an hour to be let in. Room was small but enough for what we needed. Pool was nice to dip our toes in at 11pm. Did not use any other amenities or have breakfast.

We have stayed a couple of times here before, however never again!
The Hotel allowed a group of men to drink and get drunk in the parking lot! these men looked very shady they had no shirts on, had gang tattoos all over their body, they were loud until late in the evening.
Beware people, especially if you plan to stay with your family. Honestly, we did not bring it to the attention of the hotel personnel because the men were intimidating.
We were there for work, and in this hotel, there is a lot of men that are in town for construction work. bottom line is we will never go back, and we do not recommend this hotel.

Clean room, accommodating, very pet friendly, quiet, spacious, comfortable bed, large fridge

The outside park like area was wonderful!