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Facilities
Property facilities
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WiFi available
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Free WiFi
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Parking
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Free Parking
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Non-smoking rooms
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24-hour front desk
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Restaurant
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Family rooms
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Pets allowed
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Lift / Elevator
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Luggage storage
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Bar
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Fax/photocopying
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Facilities for disabled guests
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Meeting/banquet facilities
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Non-smoking throughout
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Daily housekeeping
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Designated smoking area
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Accessible parking
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Shared lounge/TV area
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Special diet menus - on request
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Wheelchair accessible
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Kid meals
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Snack bar
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Vending machine - drinks
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Toilet with grab rails
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Vending machine - snacks
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Lower bathroom sink
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Higher level toilet
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Emergency cord in bathroom
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Wine/champagne
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Staff adhere to local safety protocols
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Laundry washed per local authority guidelines
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Guest rooms disinfected between stays
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Cleaning standards that are effective against Coronavirus
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Cashless payment available
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Fire extinguishers
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First aid kit available
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Sanitized tableware & silverware
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Invoice provided
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Guests can opt-out any cleaning services during stay
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Smoke alarms
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Property cleaned by professional cleaning companies
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CCTV outside property
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CCTV in common areas
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Security alarm
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Breakfast takeaway containers
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Key card access
Review Highlights
Categories
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Property Description
Welcome to Holiday Inn Express Swansea East!
Convenient Location: Situated just 6.6 miles from Swansea and 20 miles from the stunning Gower Peninsula, our hotel offers easy access to popular attractions.
Comfortable Accommodation: Each room is equipped with a work desk, flat-screen TV, seating area, and a modern en-suite bathroom with a shower for your convenience.
Dining Options: Start your day with our complimentary Express Start buffet breakfast and enjoy evening meals and drinks at our lounge bar.
Book your stay now at Holiday Inn Express Swansea East for a delightful and hassle-free experience!
If booking a Double Room with Sofa Bed and you require the hotel to set up the extra bed, please inform the hotel via the Special Requests box during the booking process.
Please note, that the card used to make the reservation must be presented upon check-in and verified by pin.
Please note that cash payments are not allowed.
When traveling with pets, please note that an extra charge of 30 GBP per pet, per stay applies. Pets are welcomed by prior arrangement with the hotel. Please contact the hotel to check availability.
Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.
Location
Guest Reviews
Comfortabel, vriendelijk personeel
Parking was good for Blue Badge. Access very good
I would have preferred an accessibility room, but there were none available.
Close to M4
Wasn’t clean. Very, very basic and breakfast was awful. Croissants were as hard as big stones
I would like to acknowledge how friendly and helpful the staff were. They all made us feel very welcome. Large company chains can sometimes miss the mark when it comes to a more personable atmosphere, so it was especially nice to encounter such lovely staff.
Staff helped with extra duvet and setting up sofa bed. Staff also helped entertain a 2 year old toddler while mum and dad were eating breakfast.
The price I paid through booking.com was quite epensensive. I tried to book directly but found the main IHG website difficult and confusing.
Great location. Staff were lovely, professional al and personable. Sian who booked us in was fantastic and the guy at breakfast ( with a beard) was so helpful and friendly. We could tell it was really efficiently run and hygiene etc was perfect.
Nothing.
Welcoming and very pleasant staff, great breakfast and a comfy room.
Just a small picky note - Shelf on which kettle was located could be higher, to ease leaning over it.
Location near to M4 motorway
Found someone else’s rubbish in the room, didn’t seem to have been cleaned properly, if they had moved the sofa they would have seen the rubbish.
Everything
Friendly staff. Decent breakfast
Room ok but a slightly dated hotel. Needs a refresh.
Comfortable room
Good to have the free breakfast. Appreciated the cleaning of our room. Good to have blue badge parking near the entrance as my husband is a wheelchair user. The location worked well for us since the reason for our stay was for my husband to have radiotherapy at Singleton Hospital each day for 5 days. The journey to and from the hospital was fairly straightforward.
Wider choice of fruit and different flavour yoghurts for breakfast would have been good. Also a wider choice of pastries.
The staff were nice and helpful. The room was not big nor small. Good size for 2 adults and 2 kids for a short stay. However, the beds, specially the sofa bed was far from being comfortable. The breakfast was very basic but at least buffet format which was good specially for the kids. Free parking was appreciated.
Sofa bed was uncomfortable. not even very stable. No real lounge area to sit. We were out most of the day and only in the room for sleeping. Breakfast could have been better with some extra options, for example there was no cheese of any kind.
Front desk staff were nice
Breakfast was dreadful. Crowded - queue, dismal food choices. I asked if we could just take a coffee to go, we were told yes but then found no takeaway cups. Restaurant staff looked overwhelmed and fed up. No air conditioning in room... beds had duvets the hotel staff said we were free 'to come to the front desk to get sheets if duvets were too hot' (this was during a heat wave). Headboards are odd - sort of lopsided. One small fan in the room really did not cut it. Location may have been convenient, but it was depressing - no decent restaurant within many miles.
Good
Nice and big
Overnight stop en route.
No air conditioning in room, just a fan to move hot air around.
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