Holiday Inn Express Swansea East by IHG

Hotels
Holiday Inn Express
8.4 (2658 reviews)
M4, Jct 43, Llandarcy, Neath , Swansea , gb

Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
24-hour front desk
Restaurant
Family rooms
Pets allowed
Lift / Elevator
See all facilities

Review Highlights

Pros:
Friendly staff
Good breakfast
Clean and tidy rooms
Location convenience
Cons:
Parking limitations
Dirty carpets
Issues with the lift
High pet fees

Categories

Cleanliness
7.65
Some reviews mentioned dirty carpets and issues with the car park flooding.
Service
9.12
Overall, staff were described as friendly, helpful, and accommodating.
Location
8.66
Convenient location with good transport links.
Room Quality
8.11
Rooms were generally clean and comfortable, though some minor issues were noted.
Amenities
8.32
Amenities met expectations, including decent breakfast options.
Value for Money
8.1
Generally good value, though the dog fee was considered high.
Food and Beverage
8.65
Breakfast received positive reviews overall.
Overall Experience
8.62
Highly rated overall experience with a few minor complaints.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-20 07:49

Property Description

Welcome to Holiday Inn Express Swansea East!

Convenient Location: Situated just 6.6 miles from Swansea and 20 miles from the stunning Gower Peninsula, our hotel offers easy access to popular attractions.

Comfortable Accommodation: Each room is equipped with a work desk, flat-screen TV, seating area, and a modern en-suite bathroom with a shower for your convenience.

Dining Options: Start your day with our complimentary Express Start buffet breakfast and enjoy evening meals and drinks at our lounge bar.

Book your stay now at Holiday Inn Express Swansea East for a delightful and hassle-free experience!

Important information:

If booking a Double Room with Sofa Bed and you require the hotel to set up the extra bed, please inform the hotel via the Special Requests box during the booking process.

Please note, that the card used to make the reservation must be presented upon check-in and verified by pin.

Please note that cash payments are not allowed.

When traveling with pets, please note that an extra charge of 30 GBP per pet, per stay applies. Pets are welcomed by prior arrangement with the hotel. Please contact the hotel to check availability.

Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: ORK

Location

Guest Reviews

8.4
Based on 2658 reviews
Cleanliness: 7.65
Service: 9.12
Location: 8.66
Room Quality: 8.11
Amenities: 8.32
Value for Money: 8.1
Food and Beverage: 8.65
Overall Experience: 8.62
N
Nicky couple gb
5
Lovely food.let down cleanliness
Pros:

Food staff friendly

Cons:

Dusty room
Dirty ledges

2026-08-29 via Nuitee
H
Holden family_with_children gb
8
Pleasant
Pros:

Friendly staff

Cons:

Duvet cover dirty and needed replacing during the stay

2026-08-29 via Nuitee
K
Karine family_with_children gb
9
Pros:

Good breakfast, comfortable beds and overall all good

2026-08-29 via Nuitee
C
charlene solo_traveller gb
7
Pros:

Staff friendly, good location, nice room

Cons:

Be nice if there was a cafe/bar area open all day. Pillows bit hard

2026-08-29 via Nuitee
M
More solo_traveller gb
10
2026-08-29 via Nuitee
M
Mererid solo_traveller gb
9
A very relaxing experience.
Pros:

Friendly staff, comfortable and quiet room and a delicious breakfast.

Cons:

Struggled to find a parking space but it was 9pm when we arrived!

2026-08-28 via Nuitee
J
Joan couple gb
8
Pros:

All staff very helpful and friendly

2026-08-28 via Nuitee
R
Richard solo_traveller gb
8
Good value
Pros:

As expected. Good value. Adequate breakfast, ample free parking. Air conditioning in public areas.

Cons:

No Aircon in rooms so quite stuffy as window can't be opened more than a few inches.

2026-08-28 via Nuitee
S
Sandra solo_traveller gb
10
staff
Pros:

The lady at reception was very polite and helpful when we checked in and out, and also when serving us in the restaurant in the evening. Such a lovely lady 🙂

Cons:

I liked everything 🙂

2026-08-28 via Nuitee
A
Anuj solo_traveller gb
7
Pros:

I found the breakfast was poor

2026-08-28 via Nuitee
I
Isabella 1978 solo_traveller nl
9
Pros:

Fijne kamer, heel schoon en netjes, met een erg comfortabel bed.
Housekeeping iedere dag, verzorgingsproducten van Dove in de douche.
Goed ontbijt. Mogelijkheid om s'avonds iets warms te eten, anders restaurant naast hotel.
Hier kun je gerust enkele nachten verblijven.

2026-08-27 via Nuitee
M
Muhammad family_with_children gb
1
Good
Pros:

Bedding was good

Cons:

Dryer not working

2026-08-25 via Nuitee
S
Syed solo_traveller gb
8
Pros:

Very friendly staff, good service, decent breakfast.

2026-08-24 via Nuitee
V
Valerie solo_traveller gb
10
Pros:

Cannot fault

Cons:

Nothing

2026-08-23 via Nuitee
K
Karen couple gb
10
Easy and as expected.
Pros:

Clean and comfortable

2026-08-21 via Nuitee
D
Damian couple gb
10
Perfect
Pros:

Ideal location with an external pub / restaurant on site and EV Charger

Cons:

N/A

2026-08-20 via Nuitee
D
Dawn solo_traveller gb
10
Great trip!
Pros:

Staff were exceptional! So welcoming and helpful.

Cons:

N/a

2026-08-20 via Nuitee
B
Brown solo_traveller gb
9
Pros:

The staff were very friendly and helpful, checking was straight foward, the room was comfortable and clean , breakfast was good enough to choose from.

Cons:

There wasn't any Air conditioning in room just a small fan luckily it wasn't too hot otherwise all okay.

2026-08-20 via Nuitee
G
Giles couple gb
10
2026-08-20 via Nuitee
N
Nazrana family_with_children gb
7
Pros:

Good location, convenient parking

Cons:

Due to the hot weather the rooms were extremely hot and uncomfortable. The fans provided barely did anything to elevate the discomfort. As windows were also security controlled, there was barely any airflow. Had a very hot, sticky and uncomfortable sleep.

2026-08-20 via Nuitee