Holiday Inn Express Swansea East by IHG

Hotels
•
Holiday Inn Express
8.4 (2594 reviews)
M4, Jct 43, Llandarcy, Neath , Swansea , gb
+44 371 902 1630

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Free
Children allowed
Pets allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
24-hour front desk
Restaurant
Family rooms
Pets allowed
Lift / Elevator
See all facilities

Review Highlights

Pros:
Friendly staff
Good breakfast
Clean and tidy rooms
Location convenience
Cons:
Parking limitations
Dirty carpets
Issues with the lift
High pet fees

Categories

Cleanliness
7.65
Some reviews mentioned dirty carpets and issues with the car park flooding.
Service
9.12
Overall, staff were described as friendly, helpful, and accommodating.
Location
8.66
Convenient location with good transport links.
Room Quality
8.11
Rooms were generally clean and comfortable, though some minor issues were noted.
Amenities
8.32
Amenities met expectations, including decent breakfast options.
Value for Money
8.1
Generally good value, though the dog fee was considered high.
Food and Beverage
8.65
Breakfast received positive reviews overall.
Overall Experience
8.62
Highly rated overall experience with a few minor complaints.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-20 07:49

Property Description

Welcome to Holiday Inn Express Swansea East!

Convenient Location: Situated just 6.6 miles from Swansea and 20 miles from the stunning Gower Peninsula, our hotel offers easy access to popular attractions.

Comfortable Accommodation: Each room is equipped with a work desk, flat-screen TV, seating area, and a modern en-suite bathroom with a shower for your convenience.

Dining Options: Start your day with our complimentary Express Start buffet breakfast and enjoy evening meals and drinks at our lounge bar.

Book your stay now at Holiday Inn Express Swansea East for a delightful and hassle-free experience!

Important information:

If booking a Double Room with Sofa Bed and you require the hotel to set up the extra bed, please inform the hotel via the Special Requests box during the booking process.

Please note, that the card used to make the reservation must be presented upon check-in and verified by pin.

Please note that cash payments are not allowed.

When traveling with pets, please note that an extra charge of 30 GBP per pet, per stay applies. Pets are welcomed by prior arrangement with the hotel. Please contact the hotel to check availability.

Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: ORK

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Groups

    When booking more than 6 rooms, different policies and additional supplements may apply.

Location

Guest Reviews

8.4
Based on 2594 reviews
Cleanliness: 7.65
Service: 9.12
Location: 8.66
Room Quality: 8.11
Amenities: 8.32
Value for Money: 8.1
Food and Beverage: 8.65
Overall Experience: 8.62
M
Moore • couple • gb
10
Great staff nice hotel
Pros:

Great room just lacked air conditioning which we needed

Cons:

No air conditioner

2026-07-26 • via Nuitee
R
Russell-Kaur • solo_traveller • gb
10
In Swansea for Graduation .
Pros:

Rooms were lovely. Very clean & comfortable. Slept like a log. Had 3 as family were at a Graduation. Ideal location. Breakfast was v. good. Staff were lovely.
Stayed in 3 Holiday Express hotels this year. This has been the best. Would recommend & definitely would come back again.

Cons:

Nothing

2026-07-25 • via Nuitee
S
Shirley • extended_group • ie
8
2026-07-24 • via Nuitee
W
Wael • family_with_children • eg
7
2026-07-24 • via Nuitee
S
Surbhi • couple • gb
10
2026-07-24 • via Nuitee
C
Cristian • solo_traveller • gb
10
Pros:

Holliday Inn are the best

Cons:

Everything

2026-07-23 • via Nuitee
C
Conchobar • couple • gb
8
2026-07-23 • via Nuitee
P
Paulina • couple • gb
5
Cons:

breakfast... very poor quality. Tap water... only cheapest, artificial products. no fresh veggies or fruit.
Rooms - no air co

2026-07-23 • via Nuitee
F
Fernandes • couple • pt
3
Nie wieder
Pros:

Nichts

Cons:

Schmutziges Frühstücksgeschirr. Schlechtes Frühstück. Ungepflegtes Personal

2026-07-22 • via Nuitee
P
Paul • couple • gb
9
We only really somewhere to sleep and have breakfast and this hotel served that purpose well.
Pros:

Staff are welcoming and helpful. We have GF menu requirements and this was well catered for.
Easy free parking ample breakfast choices.

2026-07-22 • via Nuitee
K
Khuram • solo_traveller • gb
8
2026-07-21 • via Nuitee
W
Win • solo_traveller • gb
8
Comfortable room
Pros:

Clean, comfortable room, good breakfast

Cons:

Not a big deal but No Aircon but there was a fan in the room

2026-07-21 • via Nuitee
M
Miller • solo_traveller • gb
8
Pros:

Service and rooms were excellent.

Cons:

Breakfast was chaos and a nightmare

2026-07-21 • via Nuitee
R
RICKY • couple • gb
9
Great price in a good hotel
Pros:

Price was great. Warm friendly staff. Good location for our needs.

Cons:

Tea tray had minimal tea bags

2026-07-20 • via Nuitee
S
Sara • couple • gb
8
2026-07-19 • via Nuitee
S
Shashin • family_with_children • gb
8
Cons:

The room did not have any air-conditioning

2026-07-19 • via Nuitee
W
wasnicola • solo_traveller • gb
9
Great stay for after night out with breakfast includes
Pros:

Clean and comfortable and the staff were very helpful in the evening

Cons:

It was just rather stuffy, however understandable due to the weather

2026-07-19 • via Nuitee
S
Shane • solo_traveller • gb
8
2026-07-17 • via Nuitee
R
raymond • solo_traveller • gb
10
Pros:

Very clean room. Really welcoming receptionist (named Amber). GREAT breakfast.wonderful soaps and shower gel

Cons:

Drink prices at the bar.lighting arrangements over the tea making area.

2026-07-17 • via Nuitee
R
Richard • solo_traveller • gb
7
Warm
Pros:

Breakfast

Cons:

No Air Con in Hoel

2026-07-17 • via Nuitee