Holiday Inn Express Swansea East by IHG

Hotels
Holiday Inn Express
8.4 (2360 reviews)
M4, Jct 43, Llandarcy, Neath , Swansea , gb

Free
Children allowed
Pets allowed

Facilities

Offsite parking discounted rates available
Non-smoking rooms
Restaurant
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
Fax/photocopying
See all facilities

Review Highlights

Pros:
Friendly staff
Good breakfast
Clean and tidy rooms
Location convenience
Cons:
Parking limitations
Dirty carpets
Issues with the lift
High pet fees

Categories

Cleanliness
7.65
Some reviews mentioned dirty carpets and issues with the car park flooding.
Service
9.12
Overall, staff were described as friendly, helpful, and accommodating.
Location
8.66
Convenient location with good transport links.
Room Quality
8.11
Rooms were generally clean and comfortable, though some minor issues were noted.
Amenities
8.32
Amenities met expectations, including decent breakfast options.
Value for Money
8.1
Generally good value, though the dog fee was considered high.
Food and Beverage
8.65
Breakfast received positive reviews overall.
Overall Experience
8.62
Highly rated overall experience with a few minor complaints.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-20 07:49

Property Description

Welcome to Holiday Inn Express Swansea East!

Convenient Location: Situated just 6.6 miles from Swansea and 20 miles from the stunning Gower Peninsula, our hotel offers easy access to popular attractions.

Comfortable Accommodation: Each room is equipped with a work desk, flat-screen TV, seating area, and a modern en-suite bathroom with a shower for your convenience.

Dining Options: Start your day with our complimentary Express Start buffet breakfast and enjoy evening meals and drinks at our lounge bar.

Book your stay now at Holiday Inn Express Swansea East for a delightful and hassle-free experience!

Important information:

If booking a Double Room with Sofa Bed and you require the hotel to set up the extra bed, please inform the hotel via the Special Requests box during the booking process.

Please note, that the card used to make the reservation must be presented upon check-in and verified by pin.

Please note that cash payments are not allowed.

When traveling with pets, please note that an extra charge of 30 GBP per pet, per stay applies. Pets are welcomed by prior arrangement with the hotel. Please contact the hotel to check availability.

Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: ORK

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Groups

    When booking more than 6 rooms, different policies and additional supplements may apply.

Location

Guest Reviews

8.4
Based on 2360 reviews
Cleanliness: 7.65
Service: 9.12
Location: 8.66
Room Quality: 8.11
Amenities: 8.32
Value for Money: 8.1
Food and Beverage: 8.65
Overall Experience: 8.62
K
Karen family_with_children gb
10
Pros:

Excellent

Cons:

All good

2026-03-28 via Nuitee
H
Heather couple gb
6
Cons:

Breakfast - limited selection, poor quality. Not as good as Premier Inn.
Room - would have liked better seating as we spent the evenings watching TV in our room.

2026-03-26 via Nuitee
C
Callow family_with_children gb
9
Would definitely recommend The Holiday Inn Express.
Pros:

I loved the location it was perfect for us. The staff were extremely friendly. The room was comfortable, clean and great value for money.

Cons:

The snacks were too expensive

2026-03-24 via Nuitee
G
Gill family_with_children gb
10
Pros:

Manager is excellent and nothing too much trouble fir him. All staff friendly

Cons:

Nothing

2026-03-23 via Nuitee
S
suze family_with_children gb
8
Pros:

Easy friendly check in. Considering the motorway being so close, no noice was heard. Beds comfortable, and facilities were good. No hassle at breakfast, Very good value for what we paid.

2026-03-23 via Nuitee
E
Evie couple gb
9
Brilliant. Has now become an annual event
Pros:

The staff are super

Cons:

It would be nice to have 2 chairs in the room and a plug by the bed. That way we could both sit and watch tv without having to sit on the bed. And travel with an extension lead

2026-03-23 via Nuitee
P
Paul solo_traveller gb
8
2026-03-22 via Nuitee
D
Debra family_with_children gb
10
2026-03-21 via Nuitee
I
Ian couple gb
8
2026-03-21 via Nuitee
I
Ian family_with_children gb
8
2026-03-21 via Nuitee
S
Samantha couple gb
10
Amazing
Pros:

All staff were so friendly, accommodating, and professional!

Cons:

Nothing

2026-03-20 via Nuitee
O
Oksana couple gb
7
2026-03-17 via Nuitee
D
Dr Adeyemi A solo_traveller gb
8
2026-03-17 via Nuitee
E
Emond solo_traveller gb
7
2026-03-16 via Nuitee
C
Carlton family_with_children gb
10
Perfect
Pros:

Can’t fault it. Excellent

Cons:

Everything was just perfect

2026-03-15 via Nuitee
M
Maria family_with_children gb
8
2026-03-15 via Nuitee
L
Lee solo_traveller gb
7
Adequate for a night’s sleep
Pros:

Quiet

Cons:

Dusty room

2026-03-15 via Nuitee
C
Carwyn family_with_children gb
10
2026-03-14 via Nuitee
J
james family_with_children gb
9
Home viewing weekend
Pros:

Friendly staff. Breakfast was good ,decent variety and GREAT COFFEE

Cons:

Noisy neighbours

2026-03-14 via Nuitee
T
Toni family_with_children gb
10
2026-03-13 via Nuitee