Holiday Inn Express Swansea East by IHG

Hotels
Holiday Inn Express
8.4 (2449 reviews)
M4, Jct 43, Llandarcy, Neath , Swansea , gb

Free
Children allowed
Pets allowed

Facilities

Offsite parking discounted rates available
Parking
Non-smoking rooms
Restaurant
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
See all facilities

Review Highlights

Pros:
Friendly staff
Good breakfast
Clean and tidy rooms
Location convenience
Cons:
Parking limitations
Dirty carpets
Issues with the lift
High pet fees

Categories

Cleanliness
7.65
Some reviews mentioned dirty carpets and issues with the car park flooding.
Service
9.12
Overall, staff were described as friendly, helpful, and accommodating.
Location
8.66
Convenient location with good transport links.
Room Quality
8.11
Rooms were generally clean and comfortable, though some minor issues were noted.
Amenities
8.32
Amenities met expectations, including decent breakfast options.
Value for Money
8.1
Generally good value, though the dog fee was considered high.
Food and Beverage
8.65
Breakfast received positive reviews overall.
Overall Experience
8.62
Highly rated overall experience with a few minor complaints.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-20 07:49

Property Description

Welcome to Holiday Inn Express Swansea East!

Convenient Location: Situated just 6.6 miles from Swansea and 20 miles from the stunning Gower Peninsula, our hotel offers easy access to popular attractions.

Comfortable Accommodation: Each room is equipped with a work desk, flat-screen TV, seating area, and a modern en-suite bathroom with a shower for your convenience.

Dining Options: Start your day with our complimentary Express Start buffet breakfast and enjoy evening meals and drinks at our lounge bar.

Book your stay now at Holiday Inn Express Swansea East for a delightful and hassle-free experience!

Important information:

If booking a Double Room with Sofa Bed and you require the hotel to set up the extra bed, please inform the hotel via the Special Requests box during the booking process.

Please note, that the card used to make the reservation must be presented upon check-in and verified by pin.

Please note that cash payments are not allowed.

When traveling with pets, please note that an extra charge of 30 GBP per pet, per stay applies. Pets are welcomed by prior arrangement with the hotel. Please contact the hotel to check availability.

Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: ORK

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Groups

    When booking more than 6 rooms, different policies and additional supplements may apply.

Location

Guest Reviews

8.4
Based on 2449 reviews
Cleanliness: 7.65
Service: 9.12
Location: 8.66
Room Quality: 8.11
Amenities: 8.32
Value for Money: 8.1
Food and Beverage: 8.65
Overall Experience: 8.62
A
Andi Pro solo_traveller de
9
Pros:

Sauberes Zimmer, freundliches Personal, kostenloser Parkplatz direkt vor der Tür. Für ein Hotel dieser Preiskategorie ein solides Frühstück. Verkehrsgünstiger Lage, ideal zur Durchreise

2026-05-09 via Nuitee
R
Richard couple gb
10
Stayed before and will stay again.. great location, great staff and lovely rooms
Pros:

Convenient location, well priced, clean, tidy, well made beds etc.

The female member of staff in the restaurant area in the Monday morning was rushed off her feet bless and helped with clearing the tables. Polite, courteous and helpful

Cons:

Nothing all good

2026-05-08 via Nuitee
M
Michelle couple gb
9
Slept well, great breakfast. 😊
Pros:

Friendliness of the staff and location next to Harvester

Cons:

Some noisy neighbours on first floor and strong smell of cannabis from their room

2026-05-07 via Nuitee
F
Fitzroy solo_traveller gb
9
Pros:

Room
Breakfast

Cons:

Queuing for breakfast

2026-05-06 via Nuitee
A
Abrahams solo_traveller gb
9
Good
Pros:

Comfortable bed. Roomy bedroom. Good shower

Cons:

Breakfast was just ok for the price I paid

2026-05-06 via Nuitee
S
Stephen solo_traveller gb
7
Pros:

Breakfast was very good.

Cons:

Little choice for evening meal I had to go to the Harvester next door to the Holiday Inn,
That was what I was informed by the person who checked me into the Hotel I might be better going to the Harvester.

2026-05-06 via Nuitee
R
Robert solo_traveller gb
10
Pros:

Great service

Cons:

Easy to get too

2026-05-05 via Nuitee
S
santosh.suresh solo_traveller gb
10
2026-05-05 via Nuitee
G
Gopakumar family_with_children gb
9
2026-05-05 via Nuitee
O
Olga family_with_children gb
10
2026-05-05 via Nuitee
M
Madhu family_with_children gb
8
2026-05-04 via Nuitee
M
Molly couple gb
10
relaxing
Pros:

the staff were wonderful, and the room was very nice.

Cons:

the location was kind of awkward for the hotel price as ubers all cost 20£ and up

2026-05-04 via Nuitee
L
Lindsay family_with_children gb
10
2026-05-04 via Nuitee
L
Lisa couple gb
10
Very comfortable stay. Friendly staff. Lovely room with comfortable bed.
Pros:

Convenient and clean

Cons:

Nothing

2026-05-03 via Nuitee
J
Julie couple gb
10
It was lovely. My first time to wales and was very impressed 😊
Pros:

Very conveniently situated, clean modern but above all else all staff were so welcoming kind helpful and very friendly

Cons:

Car parking notice more clearer with regard to harvester spaces

2026-05-01 via Nuitee
J
john solo_traveller gb
9
2026-05-01 via Nuitee
M
MICHEL couple fr
8
Hôtel sympa, et ne pas s'arrêter à l'environnement.
Pros:

Le petit déjeuner, copieux, varié et globalement de bonne qualité.
La chambre (nous avons des lits séparés) confortable et relativement spacieuse.
Toutes les personnes assurant le service étaient très aimables et aux petits soins.
Possibilité de diner même tardivement.

Cons:

Il faut savoir que l'hôtel est situé à proximité d'une autoroute dans une espèce de noeud routier qui n'apparaît pas sur la photo de l'hébergement. Nous avons refusé la première chambre qui était très bruyante. Une autre chambre donnant sur le parking était beaucoup mieux. Toutefois l'isolation des chambres est défaillante car nous entendions les voisins de gauche et de droite.

2026-05-01 via Nuitee
T
Timothy couple gb
8
Pros:

Good space

Cons:

Nothing

2026-04-30 via Nuitee
M
Mayuran solo_traveller gb
10
2026-04-30 via Nuitee
D
Darren solo_traveller gb
7
2026-04-29 via Nuitee