Holiday Inn Express Swansea East by IHG

Hotels
•
Holiday Inn Express
8.4 (2360 reviews)
M4, Jct 43, Llandarcy, Neath , Swansea , gb

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Free
Children allowed
Pets allowed

Facilities

Offsite parking discounted rates available
Non-smoking rooms
Restaurant
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
Fax/photocopying
See all facilities

Review Highlights

Pros:
Friendly staff
Good breakfast
Clean and tidy rooms
Location convenience
Cons:
Parking limitations
Dirty carpets
Issues with the lift
High pet fees

Categories

Cleanliness
7.65
Some reviews mentioned dirty carpets and issues with the car park flooding.
Service
9.12
Overall, staff were described as friendly, helpful, and accommodating.
Location
8.66
Convenient location with good transport links.
Room Quality
8.11
Rooms were generally clean and comfortable, though some minor issues were noted.
Amenities
8.32
Amenities met expectations, including decent breakfast options.
Value for Money
8.1
Generally good value, though the dog fee was considered high.
Food and Beverage
8.65
Breakfast received positive reviews overall.
Overall Experience
8.62
Highly rated overall experience with a few minor complaints.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-20 07:49

Property Description

Welcome to Holiday Inn Express Swansea East!

Convenient Location: Situated just 6.6 miles from Swansea and 20 miles from the stunning Gower Peninsula, our hotel offers easy access to popular attractions.

Comfortable Accommodation: Each room is equipped with a work desk, flat-screen TV, seating area, and a modern en-suite bathroom with a shower for your convenience.

Dining Options: Start your day with our complimentary Express Start buffet breakfast and enjoy evening meals and drinks at our lounge bar.

Book your stay now at Holiday Inn Express Swansea East for a delightful and hassle-free experience!

Important information:

If booking a Double Room with Sofa Bed and you require the hotel to set up the extra bed, please inform the hotel via the Special Requests box during the booking process.

Please note, that the card used to make the reservation must be presented upon check-in and verified by pin.

Please note that cash payments are not allowed.

When traveling with pets, please note that an extra charge of 30 GBP per pet, per stay applies. Pets are welcomed by prior arrangement with the hotel. Please contact the hotel to check availability.

Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: ORK

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Groups

    When booking more than 6 rooms, different policies and additional supplements may apply.

Location

Guest Reviews

8.4
Based on 2360 reviews
Cleanliness: 7.65
Service: 9.12
Location: 8.66
Room Quality: 8.11
Amenities: 8.32
Value for Money: 8.1
Food and Beverage: 8.65
Overall Experience: 8.62
J
Judy • couple • ie
10
It was the perfect venue for our overnight stay on the way to the ferry in Pembroke.
Pros:

It was very easy to find. The staff were very pleasant and the room was comfortable.

Cons:

Can’t think of anything.

2026-04-18 • via Nuitee
C
Chirs • couple • gb
10
2026-04-18 • via Nuitee
A
Angelo • couple • gb
9
2026-04-18 • via Nuitee
T
Thomas • couple • gb
9
Service with a smile, Free WIFI and parking, ooba comfy bed and a nice breakfast
Pros:

Lovely welcome on arrival. The staff go the extra mile to deliver a 1st class service. Breakfast included in the price represents value for money. Topped up heated food servers throughout breakfast service. Provides an evening food service and the branded eatery on site.

Cons:

We have stayed many times over the years but I do think the price has gone a little on the high side so are more likely to shop around. The Travel lodge on the M4 is a budget price with comfortable bed and services en-site.

2026-04-17 • via Nuitee
K
KRUNAL • family_with_children • gb
6
Cons:

The showers had no water pressure

2026-04-14 • via Nuitee
S
Shingala • couple • gb
8
2026-04-13 • via Nuitee
O
Oh • couple • kr
8
Pros:

아침식사는 맛있었어요.

Cons:

다양한 과일이 좀 부족했어요.

2026-04-12 • via Nuitee
O
Oh • extended_group • kr
9
Pros:

아침식사는 맛있었어요. 위치는 시내와 약간 떨어져 있어요.

Cons:

다양한 야채와 과일이 부족했어요.

2026-04-12 • via Nuitee
R
Rudzinska • solo_traveller • gb
10
2026-04-11 • via Nuitee
C
Cole • family_with_children • gb
10
Great hotel
Pros:

Staff friendy hotel clean lovely breakfast

2026-04-11 • via Nuitee
G
Glynis • solo_traveller • gb
5
2026-04-11 • via Nuitee
A
Andrea • family_with_children • de
9
Super Preis- Leistungsverhältnis- tolle Möglichkeit für eine Zwischenübernachtung
Pros:

Zentrale Lage an der Autobahn, trotzdem nicht zu laut.
Sehr sauber und ein super gutes Preis - Leistungs- Verhältnis. Mega gut für eine Zwischenübernachtung geeignet.

Cons:

Es fehlt für mich ein wenig die Gemütlichkeit für einen längeren Urlaub - es ist ein Durchgangshotel. Daher muss es auch nicht Cosy sein!

2026-04-11 • via Nuitee
L
Lindah • couple • gb
10
2026-04-10 • via Nuitee
A
Anthony • solo_traveller • mt
7
2026-04-10 • via Nuitee
A
Alan • family_with_children • gb
10
Recommended
Pros:

Friendly and efficient staff - Sian in particular, good location, dog friendly, good breakfast

Cons:

All good

2026-04-09 • via Nuitee
• family_with_children • gb
9
2026-04-09 • via Nuitee
S
Sian • family_with_children • gb
9
2026-04-09 • via Nuitee
K
Katrina • family_with_children • gb
7
2026-04-08 • via Nuitee
G
G J • family_with_children • gb
10
Pros:

Great staff,they do breakfast from 6.30am.

2026-04-08 • via Nuitee
R
Raimonda • family_with_children • gb
8
Really enjoyed
Pros:

The room was clean and tidy
Breakfast was really nice and presented very nicely.

Cons:

Was there few members of staff rude,unhappy.

2026-04-07 • via Nuitee