Exe Suites Reforma

Hotels
•
Exe Hotels
8.3 (318 reviews)
Rio Amazonas 78, Colonia Cuahtemoc , Mexico City , mx

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Children allowed

Facilities

Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Lift / Elevator
Luggage storage
Safety deposit box
Tour desk
Non-smoking throughout
Shuttle service (additional charge)
Grocery deliveries
See all facilities

Review Highlights

Pros:
Great location
Friendly service
Spacious rooms
Cons:
Cleanliness issues
Poor breakfast quality
Noise disturbance

Categories

Cleanliness
7.81
Multiple reviews highlighted issues with cleanliness, indicating it was subpar.
Service
9.08
Most reviews mentioned helpful and polite staff, enhancing the overall service score.
Location
9.32
Consistently praised by reviewers as excellent and strategic for accessibility.
Room Quality
8.27
Generally positive mentions of room size and features, some noted issues with noise.
Amenities
7.8
Noted lack of functional facilities and issues with older amenities.
Value for Money
8.76
Balanced sentiments on price relative to quality, with some exceptions.
Food and Beverage
6.81
Negative feedback on breakfast quality noted, impacting the score.
Overall Experience
8.58
Despite some issues, the overall experience was positive for most guests.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 05:58

Property Description

Prime Location Near Major Attractions
Located within walking distance of the Angel of Independence and other key landmarks, Exe Suites Reforma is the perfect base for exploring Mexico City's vibrant culture and history.

Comfortable Suites and Modern Amenities
Featuring spacious accommodations, private balconies or terraces, and an on-site fitness center, our all-suite hotel ensures a comfortable stay with all the necessary modern conveniences.

Convenient Services for a Seamless Stay
From a delicious breakfast buffet to 24-hour front desk service and Wi-Fi access, Exe Suites Reforma caters to the needs of every guest, ensuring a hassle-free and enjoyable experience throughout your stay.

Book your stay at Exe Suites Reforma now and immerse yourself in the beauty and excitement of Mexico City!

Important information:

Upon check-in photo identification and credit card are required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.

Payment at the property must be made in the local currency.

Please note for reservations of more than 6 rooms/groups special conditions apply.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: MEX

Property Policies

  • Groups

    When booking more than 3 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

8.3
Based on 318 reviews
Cleanliness: 7.81
Service: 9.08
Location: 9.32
Room Quality: 8.27
Amenities: 7.8
Value for Money: 8.76
Food and Beverage: 6.81
Overall Experience: 8.58
N
NESTOR • family_with_children • co
8
2026-03-07 • via Nuitee
H
HEYDI • extended_group • ar
4
Cons:

Mal puntaje para booking hice una reserva para dos personas en la App y al momento de hacer el check in figuraba para una con un valor ilógico de una habitación para un solo adulto, más de una hora en el teléfono con booking y NO RESOLVIÓ pésimo servicio al cliente. El hotel “resolvió”. En cuanto al hotel del baño salía un olor horrible todo el tiempo.

2026-03-07 • via Nuitee
M
Massinissa • couple • fr
1
2026-03-06 • via Nuitee
A
Alfonso • couple • bo
6
2026-03-02 • via Nuitee
C
Carlos O. • extended_group • us
8
Excellent central location and comfortable bed, minor bathroom maintenance issues with shower drain.
Pros:

My stay at Exe Suites Reforma was honestly a very pleasant surprise. The location is absolutely unbeatable — extremely central and just three streets away from El Ángel de la Independencia. Everything felt within walking distance. There are so many great restaurants, cafés, and things to do right around the hotel, which made the entire experience feel effortless and convenient.

One thing I really appreciated was that they did not require a deposit at check-in. That made the arrival process smooth and stress-free. The staff was efficient and everything felt very straightforward.

The bed was exceptionally comfortable. I travel often and I can say this was one of the better hotel beds I’ve slept on. On top of that, the blackout curtains were excellent. They were thick enough to completely darken the room, even in the morning. If you value good sleep while traveling, this place absolutely delivers.

Overall, the room was comfortable, the location was perfect, and it felt like a great value for the area. I would definitely consider staying here again when visiting Mexico City.

Cons:

Overall the stay was good, but there were a couple of maintenance issues in the bathroom that should be addressed.

The shower drainage was partially clogged, which caused water to accumulate during use. At one point, the water even began to flow outside the shower area and onto the bathroom floor. While not catastrophic, it was inconvenient and could easily be fixed with proper maintenance.

Additionally, the shower head appeared to be broken at the back. When turned on, water sprayed from both the front and the back portion, which reduced water pressure and made it less comfortable to use.

These issues were relatively minor and did not ruin the stay, but they are details that should be resolved to maintain the overall quality of the property.

2026-03-01 • via Nuitee
C
CAROLINA • solo_traveller • mx
9
Excelente ubicación y gran hotel
Pros:

Ubicación estratégica, el hotel estaba a 1 cuadra de mi lugar de trabajo. Habitación espaciosa y con buenos espacios para guardar cosas.

Cons:

Muebles ya viejos, habitación oscuras y con muy poca luminosidad.

2026-02-26 • via Nuitee
R
Roque • extended_group • mx
8
Hotel recomendado en Ciudad de México
Pros:

La amplitud y limpieza de las habitaciones así como la ubicación excelente

2026-02-26 • via Nuitee
A
Arza • family_with_children • ro
8
Pros:

המיקום מצויין!!
הסוויטה מרווחת, המקלחת מצוינת, ארוחת הבוקר טובה, הצוות נחמד ומסייע

Cons:

הסוויטה חשוכה, המלון כולו בצבעים כהים של אפור וחום כהה מה שמשרה אוירה קודרת ובנוסף לכך אין הרבה תאורה בחדר
המיטה רכה מדי

2026-02-13 • via Nuitee
M
Miguel Angel • family_with_children • mx
6
2026-02-10 • via Nuitee
J
Joanmaria • solo_traveller • ve
10
Pros:

Ubicación

2026-02-08 • via Nuitee
O
Oosterkamp • solo_traveller • nl
8
2026-01-30 • via Nuitee
S
Susana • couple • ar
8
Pros:

Habitación amplia . Cama cómoda . Buena calefacción

Cons:

No me gustó que la habitación daba hacia la calle y era ruidosa , y había solicitado expresamente una habitación silenciosa por Booking.
Poca iluminación eléctrica

2026-01-28 • via Nuitee
D
Diana • family_with_children • es
9
súper recomendable
Pros:

bastante practico, buena ubicación, remodelados, amplio

Cons:

suena mucho al encender la calefacción pero luego se reduce

2026-01-23 • via Nuitee
B
Bagiazidou • couple • pt
7
The room was clean and the breakfast was super
Pros:

The room was clean and the breakfast was super

2026-01-23 • via Nuitee
I
Isa • solo_traveller • tr
8
Pros:

Location

Cons:

They could have cleaned it better

2026-01-22 • via Nuitee
E
Ezekiel • family_with_children • us
10
Pros:

Great staff and location

2026-01-20 • via Nuitee
C
CINTHYA LAURA • couple • mx
4
2026-01-20 • via Nuitee
B
Bernardo • solo_traveller • pt
9
Pleasant
Pros:

Serviços externos

Cons:

Estava tudo bem. Talvez faltasse um pouco mais de variedade no pequeno almoço!

2026-01-19 • via Nuitee
T
Toyoji • solo_traveller • jp
8
2026-01-19 • via Nuitee
W
Wanda • couple • ca
4
Great location but will look for somewhere else for next visit
Pros:

The breakfast was ok. It would be nice if the coffee pot was in the buffet table or the staff offered more coffee. We had to knock on the kitchen door to get a refill.

The room was clean and tge bed was comfortable. 24 hour reception was great

Cons:

We dud not like an EARTHQUAKE ALARM during the night. No one else was on the street but our hotel, so sounds like faulty equipment

Also, the hotel was freezing cold. The reception was unbearable and the restaurant was also cold.

2026-01-18 • via Nuitee