The Ritz-Carlton, Santiago

Hotels
•
The Ritz-Carlton Company, L.L.C
9.1 (875 reviews)
Calle El Alcalde No. 15 , Santiago , cl
+56 2 2470 8500

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Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Great service
Beautiful property
Excellent food
Cons:
Noisy air conditioning
Understaffed bar
Issues with lift

Categories

Cleanliness
8.86
Generally clean but experienced issues such as a noisy air conditioning.
Service
9.83
Staff was very attentive, making guests feel like family and providing excellent service.
Location
9.37
Excellent location with easy access to places of interest.
Room Quality
8.82
Good room size and comfort, but some guests mentioned issues with air conditioning.
Amenities
8.85
Good amenities but some experiences of understaffed areas like the bar.
Value for Money
8.31
Some guests felt that the pricing did not match the quality due to certain issues.
Food and Beverage
9.36
Excellent food quality, particularly for breakfast, with great dining options.
Overall Experience
9.43
Overall a very enjoyable stay with memorable highlights that would encourage a return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 21:31

Property Description

Luxurious Accommodation

Experience luxury at its finest at The Ritz-Carlton, Santiago. Each 5-star room offers stunning city views, air conditioning, and a flat-screen TV for your comfort. The private bathrooms are equipped with premium amenities to ensure a relaxing stay.

Top-Notch Facilities

Indulge in the indoor pool, dine at the on-site restaurant, or explore the city with free bike rentals. The hotel also provides a business center, tour desk, and ironing service for your convenience.

Convenient Location

Located just 1.1 km from Costanera Center, The Ritz-Carlton, Santiago is the perfect base for your Santiago adventures. With easy access to popular parks and the airport shuttle service, your stay will be both luxurious and convenient.

Book now to elevate your Santiago experience at The Ritz-Carlton!

Important information:

Based on local tax laws, all Chilean citizens and resident foreigners must pay an additional fee (IVA) of 19%. To be exempt from this 19% additional fee (IVA) the payment must be made in US dollars and a copy of the immigration card and passport must be presented. The passenger won’t be exempt from this fee when paying in local currency. In case of no show the invoice will be billed in local currency, including this additional fee (IVA).

* This additional fee (IVA) is not included in the hotel rates and must be paid separately.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: SCL

Location

Guest Reviews

9.1
Based on 875 reviews
Cleanliness: 8.86
Service: 9.83
Location: 9.37
Room Quality: 8.82
Amenities: 8.85
Value for Money: 8.31
Food and Beverage: 9.36
Overall Experience: 9.43
P
Paulina • couple • bo
10
2026-08-07 • via Nuitee
P
Patrick • extended_group • us
8
2026-08-07 • via Nuitee
O
Olav • solo_traveller • de
10
Super Platz für einen Zwischenstopp und zum bleiben
Pros:

Das freundliche zuvorkommende Personal

Cons:

Der Umbau

2026-08-06 • via Nuitee
P
Polina • family_with_children • us
10
2026-08-04 • via Nuitee
M
Maria • couple • cl
10
Realmente espectacular , 100% recomendado.
Pros:

El hotel es precioso, el restaurante espectacular, el desayuno excelente , el brunch del día domingo 100/10 , el personal extremadamente cordial y atento y el spa fantástico .

Cons:

No hay nada que no me haya gustado.

2026-08-04 • via Nuitee
T
thiago • couple • br
7
Pros:

Do club e da localização

Cons:

Hotel em reforma, muita gente, quarto bem simples para um padrão
Ritz Carlton, esperava mais.

2026-08-03 • via Nuitee
M
Marjorie • couple • cl
9
2026-07-25 • via Nuitee
M
Michal • couple • au
10
2026-07-24 • via Nuitee
A
Ana Maria • family_with_children • cl
10
Placer
Pros:

Perfecto

2026-07-23 • via Nuitee
L
Laulhe • couple • ar
10
Pros:

La atención del personal, todos super atentos. La comida de la cena muy rica y los desayunos muy buenos, mucha variedad. Esta cerca de varios shopping

2026-07-22 • via Nuitee
R
RAMON • family_with_children • br
10
Pros:

Café da manhã fantástico, com excelentes opções de pratos quentes da cozinha e bufet impecável com frutas e toda diversidade de pães e sucos.

Cons:

A academia poderia ser um pouco maior e mais equipada, bem como a área de piscina ser um pouco mais aquecida, pois ao sair da piscina ficávamos com muito frio. Além disso, a banheira não admitia crianças...

2026-07-22 • via Nuitee
S
Sergio • couple • cl
8
Excelente ubicacion
Pros:

Ubicacion e instalaciones

Cons:

Nada

2026-07-20 • via Nuitee
M
Maria Ianessa • family_with_children • br
9
2026-07-20 • via Nuitee
D
Daniel • solo_traveller • cl
10
Pros:

Hotel en general impecable

2026-07-18 • via Nuitee
A
Ana Helena • family_with_children • br
10
Maravilhosa
Pros:

Conforto das acomodações

Cons:

Tudo muito bom

2026-07-18 • via Nuitee
C
Constanza • couple • cl
10
2026-07-18 • via Nuitee
A
Ana Helena • family_with_children • br
10
2026-07-18 • via Nuitee
L
Lisandro • couple • ar
10
Recomendado
Pros:

Las instalaciones impecables. El desayuno es lo mejor

2026-07-17 • via Nuitee
O
Olav • solo_traveller • de
10
2026-07-17 • via Nuitee
C
Cláudio • solo_traveller • br
10
2026-07-16 • via Nuitee