Spark by Hilton Lockport

Hotels
•
Spark by Hilton
6.3 (274 reviews)
515 South Transit Street , Lockport , us

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Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Room service
Family rooms
Pets allowed
Express check-in/check-out
Non-smoking throughout
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Review Highlights

Pros:
Location
Friendly staff
Comfortable rooms
Cons:
Cleanliness issues
Service problems
Poor amenities
Lack of breakfast options

Categories

Cleanliness
5.55
The property was run down and had cleanliness issues, including a disgusting tub and unclean bathroom.
Service
7.05
Some staff were friendly, but there were significant issues with service, such as not honoring bookings.
Location
8.05
Convenient location, but traffic issues noted which affected ease of access.
Room Quality
6.55
Rooms were comfortable but had issues with cold flooring and some maintenance problems.
Amenities
4.55
Amenities were lacking, with no coffee maker in the room and the pool being unavailable.
Value for Money
6.55
Good value was mentioned, but poor breakfast options and overall maintenance affected perception.
Food and Beverage
5.05
Breakfast was described as minimal and very disappointing.
Overall Experience
7.05
Mixed experiences, with some positives but outweighed by significant issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-11 00:22

Property Description

Nestled in Lockport, Lockport Hotel provides a convenient stay near major attractions.

Convenient Amenities
Enjoy air conditioning and room service in our comfortable rooms. Stay connected with free WiFi and take advantage of our 24-hour front desk.

Relaxation Options
Unwind in our indoor pool or explore nearby attractions such as Buffalo Zoo and Niagara Falls Conference Center.

Comfortable Accommodations
Our rooms feature modern amenities including a flat-screen TV, fridge, and plush bedding for a restful stay.

Secure your stay at Lockport Hotel for a delightful experience in Lockport.

Important information:

Newly Renovated propertyGuests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
This property does not accommodate bachelor(ette) or similar parties.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: BUF

Location

Property Accessibility

Public Area
  • Hill Located: No
  • Ramp: No
  • Entrance Type:
  • Entrance Leveled: No
  • Pet Friendly: Yes
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
  • Lifts Accessible: No
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Guest Reviews

6.3
Based on 274 reviews
Cleanliness: 5.55
Service: 7.05
Location: 8.05
Room Quality: 6.55
Amenities: 4.55
Value for Money: 6.55
Food and Beverage: 5.05
Overall Experience: 7.05
M
Marie • couple • us
8
Good but could be better with more attention to cleanliness.
Pros:

Most staff members were friendly and courteous.

Cons:

Although our room cleanliness was good, the halls, hall carpets, elevator area was not the cleanest and had a bad odor. A bottle cap was on the floor outside the elevator in the evening and still there the next morning. I’m sure numerous staff would have had to walk by and ignore it. We stayed 4 nights. Bath towels and one hand towel was replaced on day 3 which was great, but no clean wash cloths were left, so we had no wash cloths for the last day of stay.

2026-05-03 • via Nuitee
W
william N • couple • us
1
Pros:

Ware it was

Cons:

I have nothing to say

2026-04-29 • via Nuitee
T
Tinamarie • couple • us
7
2026-04-27 • via Nuitee
L
Lynn • couple • us
1
Pros:

No crib for my grandson. No microwave or coffee in our vicinity.

2026-04-09 • via Nuitee
M
Michelle Joyner • solo_traveller • us
10
2026-04-01 • via Nuitee
D
Danielle • couple • us
1
My reservation was not honored. Was treated as if it didn't matter by the manager.
Cons:

I booked a King room through this site and the booking was not honored. I was downgraded to a Queen handicap accessible. I was told by the manager at the hotel and by Hilton customer service that it wasn't their problem and I needed to contact Booking.com.

2026-03-30 • via Nuitee
C
Christian • solo_traveller • us
4
This place could be better and more desirable if people actually cleaned and tidied up the trash
Pros:

The breakfast was very limited and didn't have items like salt and pepper packets for the hard boiled eggs. There was never any plain cream cheese available, only garden veggie. Kinda subpar breakfast honestly

Cons:

The grounds were very unclean and dirty with trash. There were and still are, two broken down vehicles in the parking lot the entire time I stayed (two weeks). No microwave in the rooms which is odd considering there is a space for them in the shelving units in the hotel rooms.

2026-03-25 • via Nuitee
F
Fetterhoff • solo_traveller • us
10
2026-03-23 • via Nuitee
F
Fetterhoff • solo_traveller • us
10
2026-03-23 • via Nuitee
C
Coen • family_with_children • us
10
Definitely staying here again
Pros:

I always stay here when in the area. Never any issues definitely

2026-03-22 • via Nuitee
R
Reeshema • couple • us
5
It was ok
2026-02-11 • via Nuitee
G
Greg • extended_group • us
10
2026-01-29 • via Nuitee
T
Tracey • solo_traveller • us
6
Pros:

It was just okay

Cons:

More selection

2026-01-28 • via Nuitee
C
Cherise • couple • ca
5
Probably won't book again
Pros:

The water was hot this time, unlike last time.

Cons:

We booked the room with a microwave and there wasn't one.

2026-01-26 • via Nuitee
W
Wanda • solo_traveller • us
10
2026-01-24 • via Nuitee
A
Anna • couple • us
8
Rooms where nice
Pros:

They where very helpful when it came to my wife’s needs for the night

Cons:

Getting in and out of parking lot . A lot of traffic . But understandable with main road

2026-01-20 • via Nuitee
A
Ahmed • solo_traveller • us
5
2026-01-20 • via Nuitee
S
Shino • extended_group • us
8
2026-01-19 • via Nuitee
M
Md Iftekher • extended_group • us
3
Pros:

Location godd

Cons:

Room and bathroom not cleaned. There was not any basket.

2026-01-19 • via Nuitee
P
PATRICK • extended_group • us
5
Pros:

The beds were comfortable and the rooms were very quiet.

Cons:

It would have been helpful to know they were doing renovations as we picked this hotel for the pool which was closed. Booking.com did a poor job having this information available for people.

2026-01-19 • via Nuitee