Comfort Inn & Suites Streetsboro - Kent

Hotels
•
Comfort
7.5 (240 reviews)
9172 Market Square Dr. , Streetsboro , US
+1 330-422-6446

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Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Friendly, helpful staff (Ben & Matt, breakfast and housekeeping staff)
Good breakfast selection
Nice/location convenient
Comfortable beds in some rooms
Pool kept open late
Some rooms are updated and modern (large showers, good furnishings)
Cons:
Serious cleanliness issues (mold, mildew, soaked carpet, stained bedding)
Ant infestations in rooms
Air conditioning problems (leaks, poor cooling)
Maintenance issues (loose tiles, loose shower rod, water on floor)
No jacuzzi
Canceled reservation / credit-card handling problems
Perceived overpriced / inadequate bedding
Poor water pressure and thin walls (noise) in some units

Categories

Cleanliness
3
Multiple reviews report serious cleanliness problems (mold, mildew, soaked carpet, stained bedding, ants, rooms described as 'not clean'), indicating poor cleanliness across stays.
Service
10
Service is a clear strength—numerous mentions praising front-desk staff (Ben and Matt), housekeeping, and breakfast staff as friendly and helpful.
Location
9.5
Several reviews explicitly note a good or nice location; location is consistently called out as a positive factor.
Room Quality
7
Mixed room quality: some guests describe updated, comfortable rooms (good beds, large modern showers), while others report dated rooms, ants, AC failures, damp smells, loose tiles and minor furniture damage.
Amenities
8
Amenities are generally acceptable (breakfast offerings, pool kept open late) but missing features (no jacuzzi) and occasional maintenance issues reduce the score slightly.
Value for Money
6.5
Perceived value is below average for some guests—reports of being 'overpriced' and inadequate bedding relative to cost, plus maintenance/cleanliness issues, lower value perception.
Food and Beverage
9
Breakfast is repeatedly praised (good selection and helpful breakfast staff), making F&B a clear positive for most reviewers.
Overall Experience
7
Overall experience is mixed: exceptional service and good breakfast/location balance serious cleanliness and maintenance issues; net experience lands slightly below the target average when considering both positives and negatives.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:16

Property Description

Centrally Located Off Ohio Turnpike
The Comfort Inn & Suites Streetsboro - Kent is the perfect hub between Akron, Cleveland, and Youngstown, offering easy access to popular attractions like Aurora Farms Premium Outlets and Kent State University.

Your Morning Breakfast
Start your day right with our complimentary hot breakfast, featuring a variety of delicious options including eggs, meat, yogurt, fresh fruit, and hot waffles.

Convenient Amenities
Enjoy free local calls, weekday newspaper, and coffee, along with access to our fitness center and high-speed Internet. Our spacious guest rooms are equipped with everything you need for a comfortable stay, including coffee makers, hair dryers, and ironing facilities.

Book now and experience the convenience and comfort of Comfort Inn & Suites Streetsboro - Kent!

Important information:

You must show a valid photo ID and credit card upon check-in.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: CLE

Location

Property Accessibility

Total Disability Score: 35.71
Public Area
  • Ramp: No
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: Yes
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

7.5
Based on 240 reviews
Cleanliness: 3
Service: 10
Location: 9.5
Room Quality: 7
Amenities: 8
Value for Money: 6.5
Food and Beverage: 9
Overall Experience: 7
W
Wilfredo • solo_traveller • pr
6
Pros:

The staff and location

Cons:

Bathroom needs an upgrade and the breakfast.

2026-11-03 • via Nuitee
D
Dillon • couple • us
8
2026-10-27 • via Nuitee
N
Nasir • family_with_children • us
4
2026-10-19 • via Nuitee
P
Paul • couple • us
10
Always great
Pros:

Ben and Matt are the best !! The morning breakfast gal and cleaning so friendly! Thank you!

2026-09-10 • via Nuitee
P
Paul • couple • us
8
Works out good for us
Pros:

Great staff

Cons:

No jacuzzi

2026-09-09 • via Nuitee
P
Paul • solo_traveller • us
10
Our second time staying there - Ben and Matt are the best and breakfast gal and housekeeping !
Pros:

The employees are nice! We had to change rooms but they understood!

2026-09-03 • via Nuitee
W
Winters • solo_traveller • us
7
2026-08-31 • via Nuitee
S
Svetlana • couple • us
8
2026-08-27 • via Nuitee
J
Javier • family_with_children • us
5
2026-08-27 • via Nuitee
M
Martynas • solo_traveller • lt
8
2026-08-22 • via Nuitee
T
Tracy • extended_group • us
1
Pros:

Location

Cons:

Wasn’t clean

2026-08-19 • via Nuitee
A
Alexandra • extended_group • us
2
Hotel in serious disrepair
Cons:

Air conditioner leaked the entire 4 days. I had to call twice to get someone to deal with it, and it took 24 hours for maintenance to come. The carpet got soaked and mildewy. There was black mold in the bathroom, and a floor tile was loose.

2026-08-11 • via Nuitee
M
Mary • solo_traveller • us
8
overpriced
Cons:

It was freezing and the bed covers were inadequate.

2026-08-11 • via Nuitee
R
Richard • family_with_children • us
5
Decent stay but could use updates. Room had ants.
Pros:

The location was nice.

Cons:

The property was a little dated. The air conditioner did not work very well and the room smelled damp. There were ants everywhere in our room and were on everything by the time we were leaving.

2026-08-09 • via Nuitee
R
Rebecca A • solo_traveller • us
9
2026-08-09 • via Nuitee
L
Lawson • solo_traveller • us
9
Pros:

Staff overall room was good

Cons:

Reported loose shower curtain rod .
Water was getting on the floor.
Was told it would be taken care of checked out 4 days later it was not repaired

2026-08-08 • via Nuitee
E
Eiben • solo_traveller • us
10
2026-08-02 • via Nuitee
T
Tracy • solo_traveller • us
2
Cons:

Not clean

2026-07-25 • via Nuitee
P
Paul • couple • us
10
The best hotel in the area thank you!!
Pros:

The staff at the front desk - Ben and Matt were the best ! The gal who worked in cleaning and the gal who worked in the breakfast were so great and helpful!

Cons:

Perfect! We had a few ants in our room and they came and sprayed

2026-07-20 • via Nuitee
S
Shannae • family_with_children • us
6
2026-07-18 • via Nuitee