Best Western Inn Florence

Hotels
•
Best Western
8.4 (1035 reviews)
7821 Commerce Drive , Florence , us
+1 843-678-9292

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Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Clean Room
Friendly Staff
Good Breakfast
Great Location
Comfortable Beds
Valuable Stay
Cons:
Smelly Room
Damp Carpets
Loose Pillows
Outdated Facilities

Categories

Cleanliness
7.29
Mixed sentiments; clean room mentioned, but issues with dampness and mold noted.
Service
8.76
Staff were generally friendly; a few issues with individual staff but overall service is deemed satisfactory.
Location
9.3
Consistently praised for its convenience and good access.
Room Quality
7.75
Rooms were clean but some reports of odors and maintenance issues.
Amenities
8.28
Good amenities mentioned like the jacuzzi and breakfast, but some issues noted with outdated facilities.
Value for Money
8.74
Well-rated for cost; good experiences in relation to price.
Food and Beverage
8.29
Breakfast was generally good but some need for variety and improvement mentioned.
Overall Experience
8.76
Mostly positive experiences despite some complaints about specific issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 02:35

Property Description

Convenient Location: Situated near major interstates and just a short distance from the airport, the Florence Best Western Inn offers easy access for travelers.

Amenities Galore: Enjoy a refreshing dip in the outdoor pool, keep up with your workout routine at the 24-hour gym, and start your day right with a hot continental breakfast.

Comfortable Accommodations: Relax in well-equipped rooms featuring essential amenities like a coffee maker, microwave, and refrigerator, along with entertainment options such as cable TV and free WiFi.

Ready to experience a comfortable stay with convenient amenities? Book your stay at the Florence Best Western Inn now!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: CVG

Location

Property Accessibility

Total Disability Score: 35.71
Public Area
  • Ramp: No
  • Entrance Door Width: 82
  • Entrance Leveled: No
  • Pet Friendly: Yes
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
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Guest Reviews

8.4
Based on 1035 reviews
Cleanliness: 7.29
Service: 8.76
Location: 9.3
Room Quality: 7.75
Amenities: 8.28
Value for Money: 8.74
Food and Beverage: 8.29
Overall Experience: 8.76
B
Bryan-Janice • extended_group • us
10
2026-08-29 • via Nuitee
J
Johnson • family_with_children • ca
7
Pros:

Staff are very good and helpful

Cons:

TV wasn't working, toilet door lock wasn't working. AC was so noisy. Switch twice in 2 different room.

2026-08-22 • via Nuitee
C
Cindy • couple • us
9
2026-08-20 • via Nuitee
K
Kitty • solo_traveller • us
9
2026-08-18 • via Nuitee
P
Pamela • couple • us
10
This place is a hidden gem
Pros:

Location , staff, close to shopping and highway , clean , has a pool , breakfast is always good and more ...
I always stay at this location when I travel home to visit

Cons:

N/A

2026-08-11 • via Nuitee
N
Nikki • solo_traveller • us
9
2026-08-11 • via Nuitee
T
Teichman • family_with_children • us
8
2026-08-10 • via Nuitee
D
Donna • solo_traveller • us
10
2026-08-10 • via Nuitee
J
Julie • couple • us
8
The desk clerk was very nice
Pros:

The room was very updated

Cons:

It was right behind a Chick Filet

2026-08-03 • via Nuitee
V
Veronica • couple • us
10
Clean, comfortable, good location.
Pros:

Location was great. Hotel was clean and comfortable. Staff was great.

Cons:

Free breakfast. Couldn't get a seat. Too many kids.

2026-08-02 • via Nuitee
R
Ronald • family_with_children • us
8
Clean hotel, comfortable beds, and a satisfying breakfast.
Pros:

Clean rooms, comfortable beds, and nice simple lobby. Breakfast options were good with real scrambled eggs and authentic orange juice!

Cons:

Breakfast should also include a few gluten free options would be ideal for those with dietary needs.

2026-07-24 • via Nuitee
S
Stephanie • family_with_children • us
7
Good, but go out to breakfast!
Cons:

I did not like how there was only one ice machine in the main level. We had to go down 3 levels to get ice. Also don’t like how for breakfast, there was no water offered, no forks, the eggs were stuck onto the pan and hard as a rock. Eventually, they replaced them, but there was at least 30 minutes that went by without any edible eggs. No fruit offered. This was by far the worst hotel breakfast I’ve been to.

2026-07-22 • via Nuitee
M
Melissa • solo_traveller • us
10
Pros:

The staff and thw clean rooms

Cons:

The brkfast

2026-07-20 • via Nuitee
R
Robert • couple • us
9
2026-07-17 • via Nuitee
A
Alice • solo_traveller • us
10
Very nice place to stay. I definitely recommend it.
Pros:

Very clean and away from all the traffic.

2026-07-17 • via Nuitee
K
Kathleen • solo_traveller • us
10
Pros:

Great place to stay - clean & good options for breakfast. Like the lemonade provided in lobby area.

Cons:

Breakfast area is a little small, but doable.

2026-07-17 • via Nuitee
P
Pam • extended_group • us
10
Cons:

The beds were to firm but other then that everything was good.

2026-07-16 • via Nuitee
J
Jeff • extended_group • us
10
2026-07-14 • via Nuitee
C
Charles • couple • us
8
2026-07-13 • via Nuitee
W
Wilbert • solo_traveller • us
10
Great hotel, great stay.
Pros:

Great staff. Got there early at 6am and staff was able to check us in to our room early since we were driving all night and we needed a few hours to sleep before heading to the ARK.

Cons:

The pool had swarms of bees 🐝 which im (mom) allergic too so I stayed in the room, but my kids swam and they loved the outdoor pool. The staff said they got and exterminator but the bees were still there 2 days into our stay.

2026-07-10 • via Nuitee