Best Western Plus Steeplegate Inn

Hotels
•
Best Western Plus
7.5 (512 reviews)
100 West 76th Street , Davenport , US
+1 563-386-6900

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Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Convenient location (close to I-80 / event areas)
Some guests found rooms spacious and quiet
Reported good value for the price by several reviewers
Helpful staff noted in multiple reviews
Breakfast described as good when available
Cons:
Repeated cleanliness and maintenance issues (bugs, dirty showers, stained ceilings, debris in pool)
Amenities not as promised (booked jacuzzi not provided) and pool/elevator problems
Inconsistent service: reports of curt or unhelpful staff and unresolved refund disputes
Room quality problems: damaged walls/loose fixtures/odd bed setups
Breakfast timing/setup issues (not ready at advertised time)

Categories

Cleanliness
5
Multiple reviews report dirt, bugs, stained ceilings, dirty shower/tub, debris in pool and boogers on walls; a few guests reported rooms were clean on arrival. Overall cleanliness is below expectation.
Service
8.5
Mixed reports: several guests described helpful/front-desk assistance, while others reported curt or unresponsive staff and arguments over room issues. On balance service was workable for many guests, though inconsistency was noted.
Location
10
Repeatedly called out as a strong point: close to I-80 / event locations and described as 'the best part' by multiple reviewers.
Room Quality
5
Frequent complaints: firm/odd beds, damaged walls/ceilings, loose toilet seat, missing furniture parts, dead bugs in window sills, and rooms not matching booked features (jacuzzi). Some guests found rooms spacious and comfortable, but many reported maintenance/condition problems.
Amenities
5.5
Amenities were inconsistent: reports of promised jacuzzis not being provided, dirty/cold pool, elevator issues and general maintenance problems; some guests still used breakfast and pool facilities.
Value for Money
9.5
Mixed commentary but several reviewers explicitly cited very good value for the price. Despite complaints about paid upgrades not being honored for some, the property is perceived as strong value by a number of guests.
Food and Beverage
9
Breakfast was noted as available and good by some guests, though a few experienced timing/setup issues (food not ready at advertised time and staff still setting up). Overall generally positive when available.
Overall Experience
7.5
Mixed overall: strong location and perceived value for several guests, counterbalanced by cleanliness, maintenance and occasional service failures. Aggregate guest experience is moderate.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-07 00:39

Property Description

Luxurious Accommodation with Top-Notch Amenities

Fitness Centre, Indoor Pool, and Room Service
Experience a stay at Best Western Plus Steeplegate Inn in Davenport, just 14 km from Fryxell Geology Museum. Unwind in air-conditioned rooms with free WiFi, a bar, and a restaurant. Enjoy the convenience of a fitness centre, indoor pool, and room service during your stay.

Multilingual Staff and Convenient Location
Our dedicated staff, fluent in English, Spanish, and Hindi, are available 24/7 at the reception to cater to your needs. Situated near attractions like Black Hawk State Historic Site and Adler Theatre, with Quad City International Airport just 26 km away, our hotel offers the perfect blend of comfort and accessibility.

Ready to indulge in a luxurious stay? Book your room at Best Western Plus Steeplegate Inn now.

Important information:

You must show a valid photo ID and credit card upon check-in. Please note that all special requests cannot be guaranteed and are subject to availability upon check-in. Additional charges may apply.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: MLI

Location

Property Accessibility

Public Area
  • Hill Located: No
  • Ramp: No
  • Entrance Type:
  • Entrance Leveled: No
  • Pet Friendly: Yes
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
  • Lifts Accessible: No
Show all accessibility features

Guest Reviews

7.5
Based on 512 reviews
Cleanliness: 5
Service: 8.5
Location: 10
Room Quality: 5
Amenities: 5.5
Value for Money: 9.5
Food and Beverage: 9
Overall Experience: 7.5
S
Shaneka • couple • us
1
2026-11-07 • via Nuitee
C
Crouch • couple • us
5
Pros:

The bed in the room was comfortable and it was convenient having 2 toilets "1 1/2 bathrooms"

Cons:

The room wasn't advertised as to what we booked. We booked a king room with sofa bed and hot tub. The pictures indicated that the hot tub was separate from the bathroom (out in the open room where the bed was), but we got a whirlpool tub/shower in the bathroom that could fit 2 children - not 2 adults. One of the knobs to control the "hot tub" was sitting in the bottom of the tub when we checked in. You also had to keep the air conditioning unit set at 65° under dry mode or else it felt like you were sticking to the floors - with or without shoes on. Not the best location or roads to get to the hotel. When I talked to the gentleman at the front desk about our issues with the room, he just seemed to shrug it off and said sorry about your inconvenience

2026-11-02 • via Nuitee
J
Jayden • family_with_children • us
8
😁
Pros:

The view was great, what was offered is great

Cons:

I wish thier was more blankets and pillows for like just in case we get cold without turning up the heat,

2026-11-01 • via Nuitee
T
Travis • solo_traveller • us
4
2026-10-29 • via Nuitee
S
Shawn • solo_traveller • us
10
2026-10-23 • via Nuitee
K
King • family_with_children • us
7
2026-10-21 • via Nuitee
J
James • couple • us
10
2026-10-20 • via Nuitee
B
Brian • couple • us
9
Overall a nice place. We would stay here again.
Pros:

The staff was very helpful and the room was clean

Cons:

We felt the bed was a bit firm

2026-10-18 • via Nuitee
J
James • couple • us
10
2026-10-15 • via Nuitee
W
Wendy • couple • us
8
Okay place to stay.
Pros:

It was clean

Cons:

It looked like it was abandoned.

2026-10-15 • via Nuitee
M
MUSTAFA • couple • us
10
Great choice
Pros:

Very great value for the price

Cons:

The elevator

2026-10-15 • via Nuitee
J
James • couple • us
10
2026-10-14 • via Nuitee
C
Christian • solo_traveller • us
1
Pros:

Nothing. We left.

Cons:

I booked a room with a jacuzzi and they did NOT give me a room with a jacuzzi and I still have not gotten a refund from either the hotel or Booking.com.

2026-10-13 • via Nuitee
N
Natalie • couple • us
1
2026-10-12 • via Nuitee
A
Alexis • couple • us
2
2026-10-12 • via Nuitee
L
Lucas • family_with_children • us
3
We will not be using them ever again.
Pros:

The location was the best part of the hotel.

Cons:

The air-conditioning in our room wouldn’t cool our room down. And there were bugs in our room crawling around. We were also supposed to have a Jacuzzi in our room and when we got there, they put us in a room without one and when I questioned it, they argued with us and just kept trying to act like we were dumb. They also would not let us switch rooms because of how dirty ours was.

2026-09-17 • via Nuitee
Z
Zachery • couple • us
5
Not at all what we expected especially, since we paid extra.
Pros:

Close to where we needed to be for an event

Cons:

Paid extra for a room with king bed and spa tub. The tub/shower walls were dirty which resulted in not using it. Floors in room could have been cleaner. An update on carpet is definitely needed as it bunched up in areas and looked dirty/discolored in other areas. Water damage on ceiling leaving gross looking brown spots to look at while in bed. Toilet seat barley attached, when you sat down it moved and felt like it was going to come off completely. The foot stool to the chair was missing a leg. Dead bugs in the window sills of rooms when we walked the hall to check out.

2026-09-13 • via Nuitee
S
Sarah • solo_traveller • us
9
Pros:

Room was spacious and comfortable. Hotel was quiet and breakfast was good.

2026-09-07 • via Nuitee
N
Nathaniel • solo_traveller • us
1
2026-09-07 • via Nuitee
B
Beverly • couple • us
8
2026-08-31 • via Nuitee