Regal Réseau Hotel & Spa

Hotels
8.4 (2968 reviews)
No.06, Carron Place , Negombo , lk

Free
Children allowed

Facilities

Health or beauty spa nearby
Offsite parking discounted rates available
Nightclub
Guest education on local ecosystems and culture
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Good location
Infinity pool
Spacious rooms
Cons:
Noise from rooftop bar
Cleanliness issues

Categories

Cleanliness
7.18
Some reviews highlighted issues with cleanliness, particularly mentioning staff's indifference to cleanliness complaints.
Service
8.65
Overall service was viewed positively, with staff being described as friendly and attentive in certain areas.
Location
9.19
Numerous reviews praised the location for beach access and nearby facilities, making it a strong point for the hotel.
Room Quality
8.14
Rooms were generally described as large and comfortable with good views, although some concerns were raised about noise.
Amenities
8.67
The infinity pool and breakfast amenities received positive remarks, enhancing guests' experiences.
Value for Money
8.63
Reviews indicated that guests found good value for the provided services and amenities.
Food and Beverage
8.18
While breakfast received favorable points, some guests critiqued the dining experience for lacking uniqueness.
Overall Experience
8.55
Despite some negatives, many guests enjoyed their stay, reflected in the overall positive sentiment.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-22 11:42

Property Description

Luxurious Accommodation
Experience a lavish stay at Regal Réseau Hotel & Spa, located just 300 meters from Wellaweediya Beach. Indulge in our well-equipped rooms featuring modern amenities such as air conditioning, flat-screen TVs, and free WiFi. Upgrade to rooms with balconies and sea views for a truly unforgettable experience.

Relaxation and Dining
Unwind by the outdoor swimming pool or treat yourself to a rejuvenating spa session. Enjoy delicious meals at our on-site restaurant or grab a drink at the bar. With a terrace offering serene views, your stay will be nothing short of tranquil.

Convenient Services
Benefit from our 24-hour front desk, airport transfers, and room service for a hassle-free stay. Take advantage of our business facilities and ironing service to cater to all your needs seamlessly.

Book your stay at Regal Réseau Hotel & Spa for a luxurious retreat in Negombo.

Important information:

On Bed & Breakfast Basis
Christmas Eve Gala Dinner - US$50 Per Person And Child US$ 25 ( 6 to 12 Years )
New Year`s Eve Gala Dinner - US$60 Per Person And Child US$ 30 ( 6 to 12 Years )

On Half Board Basis
Christmas Eve Gala Dinner - US$40 Per Person And Child US$ 20 ( 6 to 12 Years )
New Year`s Eve Gala Dinner - US$50 Per Person And Child US$ 25 ( 6 to 12 Years )Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: CMB

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 4 years old stay for free when using an available cot.
    Children from 5 years old to 12 years old stay for US$10 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.4
Based on 2968 reviews
Cleanliness: 7.18
Service: 8.65
Location: 9.19
Room Quality: 8.14
Amenities: 8.67
Value for Money: 8.63
Food and Beverage: 8.18
Overall Experience: 8.55
D
Daphne couple nl
6
Toch wel teleurstellend voor het bedrag, ontbijt is goed.
Pros:

Het ontbijt was heel goed verzorgd. Er is een ruim aanbod. We hebben hier erg van genoten.

Cons:

Dit is het eerste hotel, tijdens onze reis van 3 weken, waarin we zijn teleurgesteld in de klantenservice van het personeel. En dit terwijl het een van de duurdere (ivm laatste nacht voordat we vlogen) hotel was. Weinig flexibiliteit en meedenken.

We vonden de kamer naar rook stinken, het leek erop alsof er binnen gerookt was.

2026-05-16 via Nuitee
L
Lisa solo_traveller cn
5
2026-05-15 via Nuitee
J
Jan couple cz
9
Pros:

Very modern and clean hotel

2026-05-13 via Nuitee
S
Szabados couple hu
8
Pros:

The breakfast was very good and varied, and the dinner was also elegant and delicious. In the evenings there was great music and lighting — we really enjoyed it.

Cons:

There was sometimes a strange smell in the elevator. But is was okay.:)

2026-05-13 via Nuitee
J
Johan couple sk
8
Nice hotel located directly on the beach with an infinity pool on the roof.
Pros:

Nice hotel located directly on the beach with an infinity pool on the roof. Plenty of good restaurants with delicious seafood located on the beach.

2026-05-12 via Nuitee
I
Ida extended_group ch
8
Passt
Pros:

Super tolle Betreuer!
Hostel-Feeling!

Cons:

Ich hatte ein Basic-Zimmer nur mit Ventilator. Der Ventilator war recht laut.
Im Zimmer ist ein Teppichboden, was ich persönlich nicht so gerne habe.

2026-05-11 via Nuitee
C
Chanaka solo_traveller lk
5
Can do better
Pros:

The swimming pool location was good

Cons:

Staff are not trained well. It mentioned the beach front but the hotel doesn't have a private beach instead it was a general beach.
Food is average.
I ordered an extra water bottle at midnight but the reception requested me to collect it from the restaurant. So I went to the restaurant & paid money and collected the water bottle myself.
After all I am unable to judge hotels from booking.com according to the pictures provided.

2026-05-11 via Nuitee
R
Rakesh solo_traveller gb
10
Pros:

Accommodation and food

2026-05-10 via Nuitee
M
Miro family_with_children au
8
2026-05-09 via Nuitee
D
Daria solo_traveller ru
10
Pros:

Шикарный отель!) шикарный вид! Шикарные номера! Рекомендую!)

2026-05-08 via Nuitee
K
Kantharuban couple ch
9
2026-05-08 via Nuitee
J
Julie couple be
8
Pros:

- Ruime, propere kamer
- Zwembad met mooi uitzicht
- Goede muziek bij zwembad/poolbar
- Meeste personeel was vriendelijk en behulpzaam
- Lekker en uitgebreid ontbijt
- Goedwerkende wifi, ijskast en airco
- Voldoende stopcontacten, alsook EU stopcontact aanwezig

Cons:

- We hadden in de ochtend gevraagd of we voor vertrek naar de luchthaven konden douchen. De man zei dat we dit in een apart kamertje konden doen. In de namiddag kwamen we terug om te vragen om ons te begeleiden naar het kamertje om ons te douchen. Toen zaten er andere mensen dan in de ochtend en zij stuurde ons gewoon naar de douche van het zwembad (deze was vies, had slechte geur, donker, enkel koud water, …). We gaven dit aan en de vrouw zei dat housekeeping dit zou komen oplossen, nooit iemand aan deze douche gezien van housekeeping. Dus dit vonden we echt niet oké!
- Groot deel van het personeel spreekt slecht Engels, wat de communicatie soms moeilijk maakte
- Eén avond in het restaurant van het hotel gegeten. Hier 40 minuten moeten wachten op enkel onze softdrink al, pas na 50 minuten kregen we ons eten… Meerdere mensen horen klagen hierover… Mensen met een andere kleur armbandje kregen ook telkens voorrang ook al zat je daar al veel langer te wachten

2026-05-06 via Nuitee
I
Indika family_with_children lk
10
Fantastic stay and enjoyed pool and bar view alot
Pros:

Room layout and cleanliness

2026-05-06 via Nuitee
E
Emily couple gb
8
Good stay and good value
Pros:

Amazing view, well designed rooms, restaurant food and ambiance very good. Pool stunning.
Everything clean ans comfortable bed

Cons:

No hand towels in room, slow service and the fan in our room could not be turned off.

Please note 3 star hotel not 4 but still good value.

2026-05-05 via Nuitee
L
Larissa family_with_children ch
9
Pros:

Sehr gutes Frückstück mit toller Aussicht aufs Meer. Freundliches, sehr hilfsbereites Personal. Gemütliche Pool-Bar mit leckeren Drinks & Snacks.

2026-05-01 via Nuitee
H
Hussain family_with_children ae
9
Pros:

Location
Food
Vew

Cons:

Nothing

2026-05-01 via Nuitee
M
Michael Donze couple za
8
2026-05-01 via Nuitee
I
Isabel solo_traveller es
8
2026-05-01 via Nuitee
I
Ielnaz solo_traveller nl
10
Pros:

We had ocean suite and was wonderful view and big luxury room with jacuzzi. We enjoyed 100%

2026-04-30 via Nuitee
E
Enrique solo_traveller es
8
2026-04-30 via Nuitee