Best Western Danbury/Bethel

Hotels
Best Western Plus
8 (359 reviews)
11 Stony Hill Road , Bethel , us

Free
Children allowed

Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Air conditioning
Lift / Elevator
Express check-in/check-out
Fax/photocopying
Facilities for disabled guests
Non-smoking throughout
Coffee Shop on site
Fruits
See all facilities

Review Highlights

Pros:
Affordable
Clean room
Good location
Friendly staff
Decent breakfast
Cons:
Rude service
Poor maintenance
Loud environment
Dirty facilities

Categories

Cleanliness
6.89
Several reviewers mentioned dirty floors and stained covers, along with issues in the bathroom.
Service
7.86
Mixed sentiments with mentions of rude front desk staff and lack of assistance.
Location
8.9
Conveniently located next to Target, adding to the overall appeal.
Room Quality
7.35
Reports of uncomfortable beds and noisy rooms affect overall perception.
Amenities
8.38
Basic amenities available but some concerns about maintenance.
Value for Money
8.34
Reasonably priced for the service and quality, but some believe better options are available.
Food and Beverage
7.89
Breakfast received mixed reviews; some enjoyed it while others found it poor.
Overall Experience
8.36
Overall a decent experience, with both good and bad reviews balancing out.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 01:39

Property Description

Contemporary Business Services
The Best Western Danbury/Bethel offers modern business services including computer, printer, fax, and copying services for the convenience of our guests.

Convenient Location
Situated near corporate locations and recreational facilities, our hotel provides easy access to wineries, museums, theaters, and concerts, making it an ideal choice for both business and leisure travelers.

Complimentary Health Spa and Racquet Club
After a busy day of work or exploration, unwind at the adjacent health spa and racquet club, available for complimentary use to all guests.

Book your stay at Best Western Danbury/Bethel for a seamless blend of comfort and convenience.

Important information:

Upon check-in photo identification and credit card are required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: JFK

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    Wired internet is available in the hotel rooms and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 12 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Guest Reviews

8
Based on 359 reviews
Cleanliness: 6.89
Service: 7.86
Location: 8.9
Room Quality: 7.35
Amenities: 8.38
Value for Money: 8.34
Food and Beverage: 7.89
Overall Experience: 8.36
M
Mark family
8
Pros:

For an affordable, non luxury style hotel, this was a winner! Had family staying at two other local hotels, the opinion overall was the BW was the better.

2025-10-11 via Nuitee
E
Everton
2
Pros:

You get what you pay for it , … service is terrible with rude and antisocial people , a guy with a blue hair at the desk with not an welcome attitude at all , they just don’t want you to be there I guess .
No room service - shower you need to chose between really hot or really cold , nothing in between.
Breakfast really really poor basic .
If you have a chance to look for something please do , for couple dollars more you can get better and decent hotel .

2025-10-11 via Nuitee
Y
Yanalianka
8
Pros:

Everything is decent.

2025-10-10 via Nuitee
R
Rosemary family
8
Pros:

Hotel was reasonably priced. Breakfast was good and room was clean.

2025-10-09 via Nuitee
R
Robert
10
Pros:

Okay, but the front desk Erick was a little rude with my wife and I. We feel bad to take this abuse by being seniors.

2025-10-09 via Nuitee
T
Thomas couple us
3
Cons:

The shower didn't work, Roach crawling on the floor and staff not available at counter when checking out

2025-10-08 via Nuitee
M
Michelle family
6
Pros:

I would love to rate my experience higher, however our room was 225 which happens to be right next to the exit door of the building for the 2nd and 3rd floor. All night many times the door slammed shut there is no hydraulic soft close on the door. I did bring this huge inconvenience to front desk staff attention which they are fully aware pf. Why in the world would you put the beds up against a wall shared with a busy exit door. Incidentally, all the doors to the rooms are very loud as well. The hotel was clean, beds comfortable, offered an ok hot breakfast, and right next door to Target which is super convenient. Coffee served is Folgers, all I will say abot that.

2025-10-08 via Nuitee
R
Randy
4
Pros:

Night check in was rude acted like he had been asleep. Was not courteous!
No one at front desk to check out in the morning.

2025-10-08 via Nuitee
R
Robert
10
Pros:

Excellent

2025-10-06 via Nuitee
R
Ryan partner
10
Pros:

Staff was wonderful

2025-10-05 via Nuitee
F
Felícita family
10
Pros:

Thnks!

2025-10-03 via Nuitee
D
Derek
6
Pros:

The complimentary breakfast was a good benefit. The floors in the room were dirty and a there were food crumbs in a cupboard above the refrigerator.

2025-09-30 via Nuitee
A
Adrian partner
6
Pros:

The receiving staff was ordinary, the beds were hard & there was some ink stains on the bedding. Just an ordinary room, nothing special. I only needed 1 night stay but will not be booking this hotel even for a night in the future.

2025-09-28 via Nuitee
A
antonio
10
Pros:

Everyone and everything was great!

2025-09-26 via Nuitee
L
Lorena
2
Pros:

The room cover was stain. The curtains rip,
One of the plugs had no cover very unsafe

2025-09-17 via Nuitee
B
Brooke partner
2
Pros:

The room we requested was "being maintenanced" then it was "we dont have that type of room." Once they gave us what they had, the room had a dirty toliet. They didnt even provide a fresh roll of toliet paper, it only had a quarter left on it. We could hear everything happening in the hallway. And it was so rundown that the wallpaper was peeling off the walls. Would not recommend this place at all.

2025-09-14 via Nuitee
E
Ekrem
10
Pros:

The staff are professional and the rooms are very clean

2025-09-11 via Nuitee
K
Kayla
4
Pros:

Ok at best, plenty of other properties in the area to stay at

2025-08-29 via Nuitee
E
Elise
6
Pros:

What that saying you get what you pay for!
I’ve definitely stayed at better best western.

2025-08-29 via Nuitee
C
Charline
8
Pros:

Quiet, clean, comfortable bed and filling breakfast.

2025-08-25 via Nuitee