Riverside Hotel Merian - opening 2026

Hotels
7.7 (4583 reviews)
Rheingasse 2 , Basel , ch

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Pets allowed

Facilities

Non-smoking rooms
Terrace
Family rooms
Pets allowed
Lift / Elevator
Express check-in/check-out
Non-smoking throughout
Staff adhere to local safety protocols
Cleaning standards that are effective against Coronavirus
Physical distancing rules followed
See all facilities

Review Highlights

Pros:
Great location
Free amenities
Cons:
Lack of staff
Old facilities

Categories

Cleanliness
7.16
Some reviews mention outdated facilities which may imply cleanliness not at its best.
Service
6.63
Multiple comments about lack of personnel suggest service is lacking.
Location
9.17
Praises about the excellent location near city center consistently noted.
Room Quality
7.62
Some guests found rooms functional but showing age.
Amenities
8.15
Compliments on free snacks and beverages available.
Value for Money
8.11
Good value mentioned in context of pricing for Basel.
Food and Beverage
7.66
Free offerings received positive remarks, but some dissatisfaction with breakfast options.
Overall Experience
7.13
Mixed feelings due to lack of service and check-in issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-07 22:34

Property Description

Charming Riverside Retreat
The Sorell Hotel Merian offers a charming stay right on the banks of the river Rhine in Basel.

Breathtaking Views
Many rooms provide stunning views of the majestic Rhine, allowing you to experience one of Europe's most significant rivers from the comfort of your room.

Convenient City Access
Explore Basel's city center easily with museums and attractions just a short walk away. Plus, enjoy complimentary public transport with the included mobility ticket.

Indulge in culinary delights at the hotel's renowned fish restaurant, featuring a terrace overlooking the cathedral.

Ready to experience the beauty of Basel? Book your stay at the Sorell Hotel Merian now for a memorable riverside getaway.

Important information:

Guests receive a BaselCard upon check in. This Guest Card includes complementary use of Public Transport within Basel City and surroundings (Zone 10, 11, 13, 14 & 15, including Euroairport), no free WiFi, as well as discounts on admission to cultural and leisure activities. Please note that the public transfer (2nd class) from EuroAirport or Basel main train stations to the hotel on the day of your arrival is free of charge with your booking confirmation.
Guests are required to show a photo identification and credit card upon check in. Please note that all Special Requests are subject to availability and additional charges may apply.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: BSL

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Children and extra bed policy

    Children are not allowed.
    Adults stay for CHF 70 per person per night when using an available extra bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Guest Reviews

7.7
Based on 4583 reviews
Cleanliness: 7.16
Service: 6.63
Location: 9.17
Room Quality: 7.62
Amenities: 8.15
Value for Money: 8.11
Food and Beverage: 7.66
Overall Experience: 7.13
B
Birrer • solo_traveller • de
7
Pros:

Die zentrale Lage, obwohl nachts etwas laut. Der kostenlose Kaffee war gut.

Cons:

Das Bad war extrem eng und im Waschbecken fehlte der Stöpsel, so dass ich beinahe meinen Ehering verloren hätte.

2026-06-05 • via Nuitee
I
Ivan • solo_traveller • ch
8
2026-06-02 • via Nuitee
U
Ulrike • solo_traveller • de
8
2026-06-01 • via Nuitee
S
sabrina • couple • de
1
Pros:

Die Lage ist gut, die Aussicht ist fantastisch!

Cons:

Wir kannten und schätzten das Hotel. Dass jetzt gar kein Personal sondern nur digitales Einchecken am Empfang da ist, wussten wir nicht. Dadurch ist alles abgeschlossen, auch keine Toilette ist vor dem Check in zugänglich. Das richtig schlimme war jedoch, dass unser Zimmer dann um 16:30 noch gar nicht fertig war!!!!
Durch die Verzögerung hat unser Abendplan, vor dem Theater noch in Ruhe zu essen, nicht geklappt. Zum Glück hat die Telefonnummer funktioniert, so dass uns ermöglicht wurde, ein neues Zimmer zu buchen.

2026-05-28 • via Nuitee
E
Emiljana • couple • al
10
Pros:

Great place and location and room view

2026-05-26 • via Nuitee
C
Christian • solo_traveller • at
10
2026-05-26 • via Nuitee
M
Maria Concepcion • solo_traveller • ch
8
Lage ist der beste
Pros:

Zimmer ist gross und Sauber

Cons:

Wegen Digital check in.
Lieber Leute dabei.ich bin nicht gut in Computer.

2026-05-26 • via Nuitee
R
Roberto • couple • it
7
buono
Pros:

posizione

Cons:

100% senza personale e receptionist

2026-05-21 • via Nuitee
C
Carole&Benoit • solo_traveller • fr
1
Réservation annulée par l'établissement.....
Cons:

Notre réservation pourtant payée n'avait pas été maintenue, apparemment un surBooking de la part de booking d'après l'hôtel. Nous étions 5 nous sommes donc partis de Bâle. En plus la rue entière était en travaux !

2026-05-21 • via Nuitee
M
Michael • solo_traveller • ch
8
Sehr schön gelegen
Pros:

Top Lage und Aussicht

Cons:

Kein Personal, digital check in

2026-05-20 • via Nuitee
I
Irma • solo_traveller • gb
8
Pros:

location was great, overall it was a very comfortable stay

Cons:

croissants in communal room never materialised

2026-05-19 • via Nuitee
B
Brigitte • solo_traveller • de
8
2026-05-19 • via Nuitee
K
kai-uwe • solo_traveller • at
6
2026-05-19 • via Nuitee
V
Viktoriia • family_with_children • ua
8
2026-05-18 • via Nuitee
M
Maria Vittoria • family_with_children • it
8
2026-05-18 • via Nuitee
B
Barbara • solo_traveller • ch
8
2026-05-17 • via Nuitee
J
Jörg • solo_traveller • ch
8
Leider kurz
Pros:

Aussicht auf den Rhein

2026-05-17 • via Nuitee
W
Wail • couple • ye
9
2026-04-25 • via Nuitee
W
Wail • solo_traveller • ye
9
2026-04-25 • via Nuitee
A
Andreas • solo_traveller • ch
7
2026-04-24 • via Nuitee