SFO El Rancho Inn SureStay Collection by Best Western

Hotels
SureStay Collection by Best Western
8.2 (3751 reviews)
1100 El Camino Real , Millbrae , us

Children allowed

Facilities

Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Family rooms
Lift / Elevator
Fax/photocopying
Facilities for disabled guests
Ironing service
Non-smoking throughout
See all facilities

Review Highlights

Pros:
Location near the airport
Friendly staff
Good breakfast
Cons:
Cleanliness issues
Aging facilities
Missing amenities

Categories

Cleanliness
7.53
Several reviews indicate issues with cleanliness, notably a filthy bathroom and a dusty hotel.
Service
9
Most reviews highlight friendly and helpful staff.
Location
9.04
Multiple reviews praised the proximity to the airport and nearby amenities.
Room Quality
7.49
Reviews suggest the rooms are comfortable but show signs of aging.
Amenities
7.52
Mention of missing items like microwaves and functioning refrigerators indicates need for improvement.
Value for Money
8.48
Many comments indicate the hotel is a good value for its price.
Food and Beverage
8.53
Breakfast is repeatedly mentioned as a positive aspect.
Overall Experience
8
General sentiment is favorable, although there are some significant complaints.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 19:28

Property Description

Convenient Location
Located near the San Francisco International Airport, SFO El Rancho Inn, SureStay Collection by Best Western offers easy access to public transportation and major attractions like the Pacific Ocean and Downtown San Francisco.

Complimentary Amenities
Enjoy a free hot breakfast, Wi-Fi, and premium cable channels during your stay. The hotel also features a seasonally heated outdoor pool for guests to relax and unwind.

Comfortable Accommodations
Each room includes a suite bathroom with complimentary toiletries and a hairdryer, ensuring a comfortable and convenient stay for all guests.

Book your stay at SFO El Rancho Inn, SureStay Collection by Best Western for a convenient and comfortable experience near San Francisco!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: SFO

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are not allowed.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs USD 15 per day.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Property Accessibility

Public Area
  • Hill Located: No
  • Ramp: No
  • Entrance Type:
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: Yes
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
  • Lifts Accessible: No
Show all accessibility features

Guest Reviews

8.2
Based on 3751 reviews
Cleanliness: 7.53
Service: 9
Location: 9.04
Room Quality: 7.49
Amenities: 7.52
Value for Money: 8.48
Food and Beverage: 8.53
Overall Experience: 8
T
Tamara solo_traveller no
8
2026-03-14 via Nuitee
M
Michael family_with_children us
7
Movie themed hotel/Geat restaurant
Pros:

Ambiance

Cons:

Small bathroom

2026-03-14 via Nuitee
J
James couple us
7
we prefer to stay here when we come to the peninsula.
Pros:

breakfast is better than continental

Cons:

waive the parking fee as it is a motel

2026-03-13 via Nuitee
V
Venus solo_traveller us
6
Needs updating.
Pros:

Great location.

Cons:

Staff was kind but offered the least possible assistance. They offered “hot”water in the lobby which was as luke warm. I asked if they had hot water and told me to go next door (small office with the lights off)to use the microwave. There is 1 microwave available for the entire hotel. Parking is extra. TV stopped working in the morning before our check out time. No hand soap in the sink. Had to go in the shower to use the soap attached to the shower wall every time we need to wash our hands.

2026-03-12 via Nuitee
L
Lomana family_with_children to
8
2026-03-10 via Nuitee
N
Nicasia couple us
10
2026-03-09 via Nuitee
A
Alice family_with_children us
4
Pros:

Good space and clean

Cons:

Noise all day from the airport and couldn't sleep at night. The windows (not double paned) didn't block the noise. Also nowhere to get drinking water on site.

2026-03-09 via Nuitee
D
David solo_traveller us
5
2026-03-09 via Nuitee
C
Christopher couple us
6
Pros:

Old school motel.

Cons:

No upkeep. They are shutting the place this month.

2026-03-08 via Nuitee
M
Mark solo_traveller us
9
2026-03-07 via Nuitee
F
Flavian couple fr
8
Pros:

Le petit déjeuner de qualité et l’emplacement proche de l’aéroport

2026-03-06 via Nuitee
M
Martin solo_traveller us
10
2026-03-05 via Nuitee
D
Danielle couple us
6
If you are looking for an affordable place to sleep before a flight, this place is good.
Pros:

Property is in close proximity to airport. Close to Trader Joe’s and Inn & Out as well.

Cons:

Dated motel and the pool was out of order.

2026-03-05 via Nuitee
C
Chinedu solo_traveller ng
8
2026-03-05 via Nuitee
H
Hinemoa family_with_children nz
8
Pros:

Location to Airport - 5mins by ride.
Good comfortable room for a Solo traveller. Ladies at reception were lovely. Easy walking distance to beautician, fast food, restaurants and liquor stores.

2026-03-04 via Nuitee
U
Uriel couple br
10
2026-03-04 via Nuitee
B
Bopha couple ca
9
Parfait pour transit vers l’aéroport
Pros:

La gentillesse du personnel et chambre spacieuse.

2026-03-03 via Nuitee
B
Bibiana couple ca
8
2026-03-02 via Nuitee
E
etienne family_with_children fr
8
Pros:

le petit déjeuné

Cons:

le bruit des trains toute la nuit et la piscine fermée

2026-03-02 via Nuitee
I
imustafaa098 couple us
9
The location is great close to the freeway and walking distance to restaurants and stores
Pros:

The staff was very friendly and helpful. All special request were accomplished.
Breakfast was good. Room was clean.
Location is great, restaurants, stores, and gas stations within walking distance

Cons:

There was no coffee machine or microwave in the room.
The pool was not open

2026-03-02 via Nuitee