Hotel Dom Rafael Express

Hotels
8.1 (1481 reviews)
Av. Rio Branco, 192 Av. Rio Branco, 228 , Santa Maria , br

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Room service
Business center
Family rooms
See all facilities

Review Highlights

Pros:
Great service
Excellent breakfast
Cons:
Cleanliness issues
Noisy environment

Categories

Cleanliness
7.56
Many reviews indicated issues with cleanliness, including dirty rooms and linens.
Service
8.53
Guests frequently praised the attentive and friendly service received.
Location
8.57
Location was often mentioned positively, being well-situated.
Room Quality
7.52
Mixed reviews on room quality, with some mentioning comfort but others highlighting outdated or noisy accommodations.
Amenities
7.55
Limited amenities reported with some issues regarding functionality, but reasonable for the price.
Value for Money
8.01
Value was generally seen as acceptable for the price, with a few mentions of areas needing improvement.
Food and Beverage
8.56
Breakfast options received positive feedback and were described as excellent.
Overall Experience
8.53
Overall, the experience was viewed positively despite some specific issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-07 16:51

Property Description

Welcome to Hotel Dom Rafael Express!

Comfortable Accommodation: Experience air-conditioned rooms with free WiFi, room service, and city views. Each room is equipped with a wardrobe, TV, and private bathroom.

Convenient Amenities: Enjoy our 24-hour front desk and business center during your stay.

Ideal Location: Located just 11 km from Santa Maria Airport, our hotel offers easy access for travelers.

Book now for a delightful stay at Hotel Dom Rafael Express!

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Parking

    Free public parking is possible at a location nearby (reservation is not needed).

  • Internet

    WiFi is available in public areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 6 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Location

Guest Reviews

8.1
Based on 1481 reviews
Cleanliness: 7.56
Service: 8.53
Location: 8.57
Room Quality: 7.52
Amenities: 7.55
Value for Money: 8.01
Food and Beverage: 8.56
Overall Experience: 8.53
C
Costa • solo_traveller • br
10
Pros:

Chuveiro

2026-07-25 • via Nuitee
C
Cristina • solo_traveller • br
10
Pros:

Foi tudo muito bom. Os funcionários todos muito cordiais e simpáticos.
Cama boa , chuveiro bom, café da manhã bom.

Cons:

Não teve o que não gostei. A garagem é um pouco difícil. Mas que bom que tem.

2026-07-25 • via Nuitee
J
Julio Cesar S. • solo_traveller • br
5
2026-07-25 • via Nuitee
V
Viviane • solo_traveller • br
7
Pros:

Excelente atendimento

Cons:

Nada

2026-07-25 • via Nuitee
D
Davila • solo_traveller • ar
10
2026-07-24 • via Nuitee
P
Paola Graciela • solo_traveller • br
10
Pros:

Café da manhã é maravilhoso!

2026-07-23 • via Nuitee
D
Diego • solo_traveller • br
10
2026-07-23 • via Nuitee
C
Cássio Luiz • extended_group • br
9
2026-07-22 • via Nuitee
C
Carina Beatriz • couple • ar
10
Cómodo y seguro. La atención genial!
Pros:

El desayuno completísimo.

Cons:

Debería mejorar el olor a humedad del baño. Es un detalle menor.

2026-07-21 • via Nuitee
W
Wurm • solo_traveller • ar
10
Pros:

El edificio muy lindo ,la ubicación muy buena

Cons:

Nada

2026-07-20 • via Nuitee
A
Alexandre • solo_traveller • br
8
2026-07-19 • via Nuitee
E
Eduardo • solo_traveller • br
6
2026-07-19 • via Nuitee
R
Rodriguez • solo_traveller • uy
8
2026-07-18 • via Nuitee
M
Menger • solo_traveller • br
10
2026-07-16 • via Nuitee
V
Vania • solo_traveller • br
10
Pros:

Atendimento maravilhoso, quarto impecável e um excelente café da manhã.

2026-07-16 • via Nuitee
G
Graciela • family_with_children • br
7
2026-07-15 • via Nuitee
A
Anderson • solo_traveller • br
9
2026-07-14 • via Nuitee
T
tiago • couple • br
7
2026-07-10 • via Nuitee
E
Elisangela • solo_traveller • br
10
Ótima hospedagem
Pros:

Excelente stuff

Cons:

Tudo foi excelente. Obrigada

2026-07-10 • via Nuitee
P
Pedro • solo_traveller • br
9
Ótima opção em Santa Maria
Pros:

Excelente localização, equipe da recepção muito atenciosa e profissional. O hotel é muito limpo, a cama é confortável e a garagem coberta trouxe bastante segurança para deixar a moto. O café da manhã é bem servido, variado e muito caprichado. Tive uma boa experiência durante a hospedagem.

Cons:

O sinal do Wi-Fi oscilava dentro do quarto em alguns momentos. Também senti cheiro de cigarro vindo da área externa, provavelmente das sacadas, o que acabou entrando no quarto e incomodando um pouco, principalmente para quem não é fumante. Fora isso, não tive outros problemas.

2026-07-07 • via Nuitee