SureStay Hotel by Best Western Hollister

Hotels
•
SureStay Hotel by Best Western
7.8 (458 reviews)
660 San Felipe Rd , Hollister , us
+1 831-637-9248

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Swimming pool
24-hour front desk
Business center
Heating
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Cons:
Uncomfortable beds
Dated facilities
Poor breakfast quality

Categories

Cleanliness
7.55
Mixed feedback; some rooms clean while others mentioned dirty conditions.
Service
9.05
Friendly staff consistently praised.
Location
8.55
Good location for visiting nearby attractions.
Room Quality
7.05
Rooms described as dated and in need of upgrades.
Amenities
7.55
Basic amenities available, breakfast not impressive.
Value for Money
8.05
Average pricing but complaints of being overcharged.
Food and Beverage
6.55
Breakfast options lacking and inconsistent quality.
Overall Experience
8.05
Overall satisfactory experience but several areas need improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 21:37

Property Description

Convenient Location
Situated just 1 mile from Hollister town centre, SureStay Hotel by Best Western Hollister offers easy access to shopping, dining, and local attractions.

Comfortable Accommodations
Each guest room is equipped with free Wi-Fi, a cable TV with premium channels, a microwave, a refrigerator, and coffee-making facilities, ensuring a comfortable stay for all guests.

Exceptional Amenities
Enjoy a daily continental breakfast, 24-hour reception, and free parking for large vehicles during your stay at SureStay Hotel by Best Western Hollister.

Book now to experience convenience, comfort, and exceptional amenities at SureStay Hotel by Best Western Hollister.

Important information:

You must show a valid photo ID and credit card upon check-in. Please note that all special requests cannot be guaranteed and are subject to availability upon check-in. Additional charges may apply.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: SJC

Location

Guest Reviews

7.8
Based on 458 reviews
Cleanliness: 7.55
Service: 9.05
Location: 8.55
Room Quality: 7.05
Amenities: 7.55
Value for Money: 8.05
Food and Beverage: 6.55
Overall Experience: 8.05
J
John • couple • us
7
Pros:

Convenient and clean
Good breakfast

Cons:

The ice machine was broken. Room was dark due to broken lamp. High charge for early check- in.

2026-09-03 • via Nuitee
M
Miyoung • family_with_children • us
7
Pros:

It’s very near from downtown

Cons:

Personally, I dislike cats, so I felt a bit uncomfortable seeing cat-related items—such as food bowls—around the hotel.

2026-08-25 • via Nuitee
S
Sustaita • couple • us
8
2026-08-24 • via Nuitee
R
Robert • family_with_children • us
6
Disappointed
Cons:

Minimal breakfast, small rooms, high rates, limited room type

2026-08-24 • via Nuitee
G
Granados • couple • us
10
Muy bien camas grandes todo lo nesesario refri microwave desalluno alberca
Pros:

Muy comodo

2026-08-24 • via Nuitee
L
Luis • couple • us
9
Clean and comfortable. Staff was great. Bed was very comfortable. Great value
Pros:

Clean

Cons:

N/A

2026-08-23 • via Nuitee
L
Luis • couple • us
9
Staff friendly, rooms were clean bed was comfortable. Breakfast was satisfying
Pros:

Clean

Cons:

N/A

2026-08-23 • via Nuitee
M
Marbella • couple • us
1
Horrible
Pros:

Nothing really it was so much better in the pics it looks like a motel 6 horrible stuff

Cons:

The stuff is not really nice not smiling at all

2026-08-23 • via Nuitee
G
Gustavo • solo_traveller • br
10
2026-08-21 • via Nuitee
M
Milca • solo_traveller • us
10
2026-08-20 • via Nuitee
M
Michael • couple • us
8
Pros:

Check in was fast, office staff was good. Price was a bit high for the area.

Cons:

Price was a bit high for the area

2026-08-20 • via Nuitee
B
Bruce • couple • us
5
2026-08-16 • via Nuitee
Z
Zhonghu • family_with_children • us
6
2026-08-16 • via Nuitee
D
Dieter • family_with_children • be
8
2026-08-16 • via Nuitee
M
Maria • family_with_children • us
8
I was in the area due to a funeral of a family member. Staff very friendly.
Pros:

I wish the breakfast time would be till at least 10am and a better breakfast .

Cons:

Breakfast time should be till at least 10 am and with more choices.

2026-08-08 • via Nuitee
R
Roberto • family_with_children • us
5
It was wack
Cons:

I was charged extra on bookings they said I would have my 150$ deposit returned I didn't and also I still had to pay 100$ more when I got there for the deposit the hotel is asking for so I spent 250$ on a deposit and only got 100$ back and I didn't even use the hotel room only for one night I stayed it was not messy at all or anything

2026-08-06 • via Nuitee
E
Elvira • family_with_children • us
7
I could not fine hot water, breakfast very pour
Pros:

vary pour

Cons:

have somenting else that cerial and hard eggs

2026-08-03 • via Nuitee
J
Joseph • extended_group • us
8
2026-07-25 • via Nuitee
L
Luna • solo_traveller • us
7
Pros:

Room was very clean

Cons:

AC was loud and didn't work well.

2026-07-13 • via Nuitee
J
Jackie • couple • us
7
Even though the hotel is right on the main drag, the noise ended at a decent hour.
Pros:

The staff was very nice, attentive and respectful. Breakfast was good due to the waffle maker and the coffee was pretty good. The outside of the facility was very neat as was the reception area and breakfast area.

Cons:

The room needed a bit more attention. There was dust on the head board of the bed, the kleenex box face plate kept falling off and the bar to hook the ironing board on in the closet was loose. Otherwise the room was nice.

2026-07-13 • via Nuitee