SureStay Hotel by Best Western Hollister

Hotels
•
SureStay Hotel by Best Western
7.8 (411 reviews)
660 San Felipe Rd , Hollister , us

listing image 1
Show all photos
Free
Children allowed

Facilities

Offsite parking discounted rates available
Parking
Non-smoking rooms
Air conditioning
BBQ facilities
Express check-in/check-out
Fax/photocopying
Facilities for disabled guests
Non-smoking throughout
Kid meals
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Cons:
Uncomfortable beds
Dated facilities
Poor breakfast quality

Categories

Cleanliness
7.55
Mixed feedback; some rooms clean while others mentioned dirty conditions.
Service
9.05
Friendly staff consistently praised.
Location
8.55
Good location for visiting nearby attractions.
Room Quality
7.05
Rooms described as dated and in need of upgrades.
Amenities
7.55
Basic amenities available, breakfast not impressive.
Value for Money
8.05
Average pricing but complaints of being overcharged.
Food and Beverage
6.55
Breakfast options lacking and inconsistent quality.
Overall Experience
8.05
Overall satisfactory experience but several areas need improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 21:37

Property Description

Convenient Location
Situated just 1 mile from Hollister town centre, SureStay Hotel by Best Western Hollister offers easy access to shopping, dining, and local attractions.

Comfortable Accommodations
Each guest room is equipped with free Wi-Fi, a cable TV with premium channels, a microwave, a refrigerator, and coffee-making facilities, ensuring a comfortable stay for all guests.

Exceptional Amenities
Enjoy a daily continental breakfast, 24-hour reception, and free parking for large vehicles during your stay at SureStay Hotel by Best Western Hollister.

Book now to experience convenience, comfort, and exceptional amenities at SureStay Hotel by Best Western Hollister.

Important information:

You must show a valid photo ID and credit card upon check-in. Please note that all special requests cannot be guaranteed and are subject to availability upon check-in. Additional charges may apply.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Swimming pool: Closed from Fri, Jan 9, 2026 until Wed, May 20, 2026

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: SJC

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not possible).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Guest Reviews

7.8
Based on 411 reviews
Cleanliness: 7.55
Service: 9.05
Location: 8.55
Room Quality: 7.05
Amenities: 7.55
Value for Money: 8.05
Food and Beverage: 6.55
Overall Experience: 8.05
T
Tania • family_with_children • us
10
2026-05-08 • via Nuitee
E
Eduardo • couple • us
10
Thank you for your kindness
Pros:

Very clean, polite, welcoming, and in order!

2026-05-06 • via Nuitee
R
rodriguez • family_with_children • mx
8
Pros:

La habitación limpia

2026-05-04 • via Nuitee
R
Rosanne • couple • us
7
We came for our granddaughter’s baby shower.
Pros:

It close to my son’s house.

Cons:

It’s hard keeping the floor dry in the handicapped bathroom but they gave us extra towels.
.

2026-05-01 • via Nuitee
K
Kenneth • couple • us
10
Highly recommended.
Pros:

Clean comfortable room with friendly staff. Breakfast was good.

2026-04-25 • via Nuitee
L
Letisha • couple • us
10
The customer service was very nice people checking you in very nice
Pros:

Nice & clean

Cons:

NA

2026-04-20 • via Nuitee
R
rebecca • couple • us
9
2026-04-10 • via Nuitee
B
Betty • family_with_children • us
9
The clerks were very pleasant and helpful
Pros:

My sister is handicapped and usually the toilets are not ADA height but these worked very good for her. The handicap bars were in the proper places and perfect height for her and the shower seat was removable which made it good for anyone else who needed to shower if they didn't want it in there. The room was a good size which made it easier for her to move around with her walker.

Cons:

The carpets could use a good shampooing

2026-04-04 • via Nuitee
B
Bernard • extended_group • us
6
2026-04-03 • via Nuitee
C
Chris • couple • us
8
2026-04-02 • via Nuitee
T
TONY ISLAS • family_with_children • us
7
2026-04-02 • via Nuitee
M
Matías • couple • us
8
2026-04-01 • via Nuitee
F
Frederick • couple • us
9
2026-03-30 • via Nuitee
R
Rosalia Perez • family_with_children • mx
9
Pros:

la atencion del personal , especialmente de la señora de limpieza muy amable

Cons:

nada

2026-03-26 • via Nuitee
F
Federico • couple • us
10
Nice
Pros:

Convenient

Cons:

Close to town

2026-03-22 • via Nuitee
B
Bravo • solo_traveller • us
10
2026-03-15 • via Nuitee
A
Alaniz • couple • us
8
Pros:

Está perfecto porque está serca de 101 para descansar principalmente cuando bienes viajado de lado sur o lado norte está muy buen precio

Cons:

Que el desayuno es muy esencial y no tiene muchas cosas de desayuno

2026-03-09 • via Nuitee
R
Rochelle • couple • us
10
2026-03-06 • via Nuitee
R
Rosalia Perez • family_with_children • mx
10
Bueno
Pros:

el hotel esta bien limpio y comodo
El personal de limpieza muy amable

Cons:

Que cobren un deposito al hacer el check in
QUEDARON EN DEVOLVERLO al hacer el check out Y NO LO HAN HECHO !!! con quien puedo solicitarlo

2026-03-03 • via Nuitee
R
Rosalia Perez • family_with_children • mx
9
Pros:

Muy amable el personal
la Señora de limpieza muy servicial y amable, no la vi para darle las gracias personalmente

Cons:

Que cobren deposito al reservar la habitacion

2026-03-02 • via Nuitee