Best Western Heritage Inn

Hotels
•
Best Western
7.7 (388 reviews)
1420 East Monte Vista Avenue , Vacaville , us

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Free
Children allowed

Facilities

Offsite parking discounted rates available
Non-smoking rooms
Air conditioning
Swimming pool
Family rooms
Luggage storage
Express check-in/check-out
Safety deposit box
Fax/photocopying
Shared lounge/TV area
See all facilities

Review Highlights

Pros:
Breakfast
Friendly staff
Spacious rooms
Cons:
Dirty carpets
Unclean rooms
Noisy location

Categories

Cleanliness
6.28
Several reviews mentioned dirty carpets, unclean rooms and issues with room maintenance.
Service
8.25
Mixed feelings regarding service, but some staff were friendly and helpful.
Location
8.79
Many reviews praised the location for convenience and proximity to attractions.
Room Quality
7.74
Rooms were generally large and spacious, but there were complaints about cleanliness and maintenance.
Amenities
7.27
Amenities were adequate, but some areas, like the pool, were noted as needing attention.
Value for Money
6.73
Pricing was seen as high considering some cleanliness and service issues.
Food and Beverage
8.28
Breakfast received positive feedback for variety and quality.
Overall Experience
8.25
Overall experiences varied widely, with some guests pleased while others had significant complaints.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 19:45

Property Description

Cozy and Convenient Accommodations
Located midway between Sacramento and San Francisco, the Best Western Heritage Inn provides easy access to key attractions and businesses. Enjoy comfortable guest rooms with free WiFi and indulge in a daily continental breakfast.

Relaxation and Recreation
Unwind by taking a dip in the outdoor swimming pool after a day of exploration. The ideal spot to rejuvenate and soak in the California sun.

Local Dining and Shopping
Explore the vibrant neighborhood on foot, with various dining options and shops within walking distance. Immerse yourself in the beauty of Northern Solano County's picturesque valley.

Book now to experience the perfect blend of comfort and convenience at the Best Western Heritage Inn.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: SMF

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 12 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Parking

    Free private parking is possible on site (reservation is needed).

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Property Accessibility

Public Area
  • Hill Located: No
  • Ramp: No
  • Entrance Type:
  • Entrance Leveled: No
  • Pet Friendly: Yes
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
  • Lifts Accessible: No
Show all accessibility features

Guest Reviews

7.7
Based on 388 reviews
Cleanliness: 6.28
Service: 8.25
Location: 8.79
Room Quality: 7.74
Amenities: 7.27
Value for Money: 6.73
Food and Beverage: 8.28
Overall Experience: 8.25
J
jenny • solo_traveller • us
2
Uncomfortable
Pros:

Nothing

Cons:

Carpet old and horrible
Bed old and very uncomfortable
Room decrepit

2026-04-20 • via Nuitee
R
Ricardo • solo_traveller • us
10
Good place and good breakfast
Pros:

Clean place and quite

2026-04-17 • via Nuitee
B
Beatriz • family_with_children • us
10
Would stay there again when back in town
Pros:

Clean friendly staff,great breakfast love the location.

Cons:

N/A

2026-04-14 • via Nuitee
M
Mary • couple • us
5
Good location for getting on I-5 easily after the 101.
Pros:

The staff was super friendly. The room was comfortable. The sushi restaurant nearby was AMAZING. The price was very good.

Cons:

The shower had hairs in it, which can happen even when cleaned well. But it was also puttied up from cracks and such. The breakfast was adequate, but not great.

2026-04-11 • via Nuitee
C
Christopher • couple • us
10
Good people working there
Pros:

Yes, it was great

Cons:

It was a convenience

2026-03-28 • via Nuitee
E
Emoney • couple • us
10
2026-03-27 • via Nuitee
H
Heidi • family_with_children • us
1
Cons:

Roaches
No hot water

2026-03-11 • via Nuitee
K
Kirby • family_with_children • us
3
2026-03-09 • via Nuitee
C
Chris • couple • gb
5
Stopover enroute to Lake Tahoe
Pros:

Easy access over I80

Cons:

Bed not comfortable, room a bit dusty especially under the bed. Didn’t like having to pay a 100$ security deposit, selected this hotel as it didn’t mention deposits in the property details. Would have stayed somewhere else if we’d known. Breakfast was okay.

2026-01-26 • via Nuitee
P
PAUL • couple • us
8
2026-01-25 • via Nuitee
M
Mike • solo_traveller • us
6
It was convenient on short notice but not a place I'd choose with deliberation
Pros:

The 'breakfast" was simple fare.

Cons:

HIgh road traffic area, noisy cars and racing motorcycles all night long.

2026-01-20 • via Nuitee
R
Raul • couple • us
8
Pros:

The staff was friendly.

Cons:

The proximity to the freeway. The morning traffic noise.

2026-01-19 • via Nuitee
K
Karina • family_with_children • us
4
Pros:

None

Cons:

Dirty carpets, dusty floors and corners stains on the doors and infestation of ants and bugs flying at night

2026-01-19 • via Nuitee
K
Kayla • couple • us
7
Great for what was I've had better but I've also had worse.
Cons:

The time frame it Takes to get your deposit back. I stayed the 18th December 18th through December 21st. And I have yet to receive my deposit back. And it's still pending on my card. And I called the.
Deposit should have been returned. Because the room was in great condition. And I still have yet received it back. And my bank says it's on the hotel, not them.

2026-01-16 • via Nuitee
R
RUBANG • couple • us
10
The best service
Pros:

Perfect breakfast

2025-12-25 • via Nuitee
A
Angela • family_with_children • us
3
Not Recommended
Pros:

The Staff was nice. The location was good. The king Suite with the balcony was big.

Cons:

Although the room was big, it was not clean to my standard of what a room should be. The carpet needs cleaning. The heater and A/C did not work and it was freezing out. I barely got any sleep because I was so cold and was told there wasn't any other rooms. So I didn't bother trying to get one. The room smelled of pot I guess from next door possibly. The mini fridge wasn't chilled and stunk of fish! I would not recommend this place to anyone! Especially at the price. Over $100 a night! I had planned on a late check out but instead left early!

2025-12-06 • via Nuitee
J
Jennifer • family_with_children • us
10
Great experience, highly recommend and will be staying at again!!
Pros:

The property was right off the fwy and close to everything imaginable. Restaurants, shopping, etc. The staff was very friendly, blackout curtains worked great, no noise even though close to fwy. Breakfast was great and hot- scrambled eggs, seasoned potatoes, chorizo, make yourself waffles and parfait, and more! 3 Queen suite was very spacious.

Cons:

There was nothing I didn’t like about the property.

2025-11-29 • via Nuitee
I
Isabella • family_with_children • us
10
2025-11-27 • via Nuitee
J
Judd • family_with_children • us
1
Pros:

I checked out an hour after I arrived, I was allergic to what they sprayed in the room.

2025-11-16 • via Nuitee
L
Littrell • family_with_children • us
6
2025-11-11 • via Nuitee