Baymont by Wyndham Mason

Hotels
•
Baymont Inn & Suites
6.4 (861 reviews)
2793 Water Park Drive , Mason , US

Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Friendly, helpful staff
Close to Kings Island / good location
Comfortable beds and pillows
Decent breakfast available
Working AC and good shower water pressure
Cons:
Serious cleanliness issues (urine smell, stained sheets, reports of bed bugs)
Broken or slow elevator and occasional water outages
Lack of basic in-room amenities (no coffee maker, minimal toiletries)
Old/dated rooms, damaged fixtures, curtains/blinds not working
Noise issues (highway, light from misaligned door) and overall maintenance problems

Categories

Cleanliness
3
Multiple reviews report strong negative cleanliness issues: rooms smelling of urine, stained sheets and bedcovers, visible dirt/crumbs, reports of bed bugs and unclean couches — cleanliness is a major problem.
Service
9
Service is frequently praised: staff described as friendly and helpful (housekeeping notably helpful when asked); positive staff interactions are a consistent theme despite operational issues elsewhere.
Location
9.5
Location repeatedly cited as a strength — close to Kings Island/theme park and convenient for appointments; some noise from nearby highway noted but overall location is a strong positive.
Room Quality
3.5
Room quality judged poor by many guests: old/dated furniture and carpet, uneven/bumpy floors, doors and curtains that don’t function properly, small bathrooms, noisy vents and lights, and visible stains.
Amenities
4
Amenities are lacking or inconsistent: several reports of no in-room coffee maker, minimal toiletries (only one tiny soap), sparse supplies, slow/broken elevator, while pool and basic breakfast exist but gym equipment is shaky.
Value for Money
6.5
Value is mixed: some guests felt the price did not match the condition and expected better; others accepted it given location and low rate — overall slightly below neutral.
Food and Beverage
7
Breakfast and F&B are mixed but generally more positive than many other categories: several guests called the breakfast decent, though items ran out at times and some guests avoided it due to cleanliness concerns.
Overall Experience
8.7
Overall impressions are mixed but skew positive on balance due to strong location and friendly staff; however significant cleanliness and maintenance problems temper the stay for many guests.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:16

Property Description

Indulge in Comfort and Convenience

Luxurious Amenities: Dive into our indoor pool, stay active in the fitness centre, and kickstart your day with a delicious continental breakfast. Each room is equipped with modern comforts like a flat-screen TV, air conditioning, microwave, refrigerator, and coffee maker. Upgrade to a room with a soothing spa bath for the ultimate relaxation experience.

Exceptional Services: Our 24-hour front desk is always at your service, meeting facilities are available for your business needs, and a games room awaits for some leisurely fun.

Perfect Location: Just a short 9-minute drive to Kings Island Amusement and Water Park, and with free parking on-site, Baymont Inn & Suites Mason is your ideal choice for a memorable stay.

Important information:

You must show a valid photo ID and credit card upon check-in. Please note that all special requests cannot be guaranteed and are subject to availability upon check-in. Additional charges may apply

Please note that he pool will be closed from Jan 15th 2023 to March 2023.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: CVG

Location

Guest Reviews

6.4
Based on 861 reviews
Cleanliness: 3
Service: 9
Location: 9.5
Room Quality: 3.5
Amenities: 4
Value for Money: 6.5
Food and Beverage: 7
Overall Experience: 8.7
S
Spencer • family_with_children • us
8
2026-11-05 • via Nuitee
P
Paula • couple • us
10
2026-10-29 • via Nuitee
C
Cathy • family_with_children • us
4
Low rate hotel thinks their rooms are worth cash money.
Pros:

The water pressure in the shower was good, the elevator worked, there were a couple of carts for luggage. The staff were all nice, especially the gentleman who was cleaning whom we asked for a Do Not Disturb sign. He asked if we needed towels or the trash taken out when we asked for the sign. The air conditioning worked well.

Cons:

The room smelled like pee, the sheets were older and stained a good bit on one of the beds. Surfaces were sticky and the carpet tried to hide a bumpy, uneven floor and we stepped on food crumbs. The light in the bathroom was very bright and the bathroom vent came on at the same time - was very loud. No hotel amenities like shampoo, coffee in the room, little bottle of lotion or anything else was offered. It was very sparse, just a place to sleep (if you could because it was noisy all night). The door hung at an angle in the frame and let in a LOT of light. Bread/pastry case in breakfast area had a sign saying not to take any breakfast food back to the room but the penalty for doing so was scratched off. A penalty for taking a FREE, INCLUDED breakfast item back to a sleepy family member? We skipped it so no clue what they actually offered for breakfast. At the price, I expected a much better experience.

2026-10-28 • via Nuitee
W
Whiting • family_with_children • us
7
Not bad for a late overnight stay
Pros:

The pillows and bed were comfy

Cons:

The tv didn't work and there was no coffee pot

2026-10-26 • via Nuitee
M
Murry • couple • us
10
2026-10-22 • via Nuitee
C
Chyenne • couple • us
6
It was OK, but it was problems after problems at the hotel
Pros:

The beds were pretty comfortable decent breakfast in the morning. Wish they would’ve provided some yogurt.

Cons:

There was shit on the bathroom wall and it looked like booger Schmear the water shut off, so there was no water for at least eight hours and the elevator broke so everything had to be carried downstairs which was very heavy from the third floor and the second floor

2026-10-22 • via Nuitee
D
Deborah • family_with_children • us
5
The pot smell through the building was terrible
Pros:

Location

Cons:

Wasn’t as clean as it could’ve been. Needs some updates. Elevator was broken

2026-10-22 • via Nuitee
L
Larry • family_with_children • us
10
2026-10-13 • via Nuitee
L
Larry • family_with_children • us
10
Pros:

Location is Close to the theme park

2026-10-13 • via Nuitee
N
nathaniel • solo_traveller • us
1
Terrible
Pros:

Nothing

Cons:

Property has bed bugs I have a current dispute with booking

2026-10-12 • via Nuitee
S
Samantha • solo_traveller • us
5
Cons:

The curtains did not open felt like we were in a dungeon

2026-09-17 • via Nuitee
D
Dawn • solo_traveller • us
8
Overall was happy with my stay and plan in staying there in future
Pros:

I liked the property and felt safe

Cons:

Next to highway so at night could be loud

2026-09-15 • via Nuitee
J
James R • solo_traveller • us
6
Pros:

It was 2 miles away from Monday appointment.

Cons:

The hotel was old. It needs new furniture and carpet.

2026-09-15 • via Nuitee
G
Gail P • couple • us
2
Very disappointing!
Pros:

Choose not to eat there. Wasn’t opened and didn’t look clean

Cons:

Everything. I wouldn’t even get a shower there!🤢

2026-09-12 • via Nuitee
T
Tresidder • solo_traveller • us
6
Pros:

Close proximity to Kings Island. Friendly staff. Decent breakfast. Clean room.

Cons:

Only one tiny soap bar in the room. I need at least two. One for sink, one for tub, right? Hotel has a dated feel, but the positive outweighs the negative.

2026-09-12 • via Nuitee
N
N9AOK • solo_traveller • us
9
Pros:

breakfast

Cons:

elevator was super slow.

2026-09-11 • via Nuitee
L
Lisa • solo_traveller • gb
6
Pros:

The staff were friendly

Cons:

The room, the breakfast was poor, no tea/coffee on room, run down, dark

2026-09-09 • via Nuitee
K
Kimberly • family_with_children • us
2
2026-09-08 • via Nuitee
J
Jessica • family_with_children • us
8
2026-09-07 • via Nuitee
T
Teddy • family_with_children • us
5
My stay was alright but not a expected especially driving from far. Just needs more improvement.
Pros:

I really liked the breakfast 😋 but if things run out[ like sausages] they won't put more to eat, swimming pool and near Kings Island park and gas stations was top notch.

Cons:

My bed cover and sheets had stain marks. Then I had switched to a King's Suite but the black couch was unclean with white stains and marks on the front. Me and my son were very disgusted. Also, My bed cover and sheets had stain marks. Bathroom had no bath mats to step on plus it was so small. Then the gym equipment were shaky, not comfortable.

2026-09-06 • via Nuitee