Best Western Carmel's Town House Lodge

Hotels
•
Best Western
8 (380 reviews)
5th & San Carlos Street , Carmel , us

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Free
Children allowed

Facilities

Offsite parking discounted rates available
Parking
Non-smoking rooms
Family rooms
Luggage storage
Express check-in/check-out
Fax/photocopying
Facilities for disabled guests
Non-smoking throughout
Heated pool
See all facilities

Review Highlights

Pros:
Outstanding treatment from Marie
Great location
Cons:
Poor service during late arrival
Insufficient breakfast quality

Categories

Cleanliness
7.14
Concerns expressed about the cleanliness and condition of the hotel, particularly the breakfast area.
Service
9.11
Outstanding treatment from staff noted in positive reviews, though poor service was experienced during a specific incident.
Location
9.15
Great location mentioned in multiple reviews, close to amenities and walking distance to many attractions.
Room Quality
9.1
Rooms described as immaculate, super stylish, and well-appointed.
Amenities
7.63
Some amenities found lacking, particularly breakfast offerings, but overall positive feedback about the hotel.
Value for Money
7.09
Guests felt the price was high compared to the quality received, with specific complaints about the condition of facilities.
Food and Beverage
6.64
Breakfast options deemed insufficient and lacking in quality and quantity.
Overall Experience
8.11
Mixed feelings due to both fantastic experiences and serious issues related to service.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 03:17

Property Description

Convenient Location
Best Western Carmel's Town House Lodge is ideally situated in downtown Carmel, just a stone's throw away from California's stunning coastline and the renowned Pebble Beach Golf Links.

Comfortable Accommodations
Each room at Best Western Carmel's Town House Lodge is thoughtfully designed with your comfort in mind. Enjoy amenities such as free wired internet, a TV with premium channels, ironing facilities, and a cozy en suite bathroom stocked with complimentary toiletries.

Nearby Attractions
Explore popular attractions like Carmel River State Beach, Monterey Bay Aquarium, Cannery Row, and Pacific Grove Museum, all just a short distance from the hotel. Plus, with free parking available, you can easily venture out and discover the beauty of Carmel stress-free.

Ready to experience the charm of Carmel? Book your stay at Best Western Carmel's Town House Lodge today!

Important information:

Please note that breakfast is currently offered as a grab-and-go bag option.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: MRY

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children ages 13 and older are allowed.
    Children from 13 years old to 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

Location

Property Accessibility

Public Area
  • Hill Located: No
  • Ramp: No
  • Entrance Type:
  • Entrance Leveled: Yes
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: Yes
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: Yes
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: Yes
  • Lifts Accessible: No
Show all accessibility features

Guest Reviews

8
Based on 380 reviews
Cleanliness: 7.14
Service: 9.11
Location: 9.15
Room Quality: 9.1
Amenities: 7.63
Value for Money: 7.09
Food and Beverage: 6.64
Overall Experience: 8.11
אירית • solo_traveller • il
9
2026-05-31 • via Nuitee
A
Annika • solo_traveller • us
10
2026-05-26 • via Nuitee
2
266pattil • Couples • West Hartford, Connecticut
4
Beware - Awful King basement Suite!!
Pros:

We selected the king suite so we would have more space and because we were spending 3 nights in Carmel. This “suite”located down a steep staircase with no elevator access. We were unaware that it would be in the “basement” next to the utility closet with the staff waking you up everyday. There are no draperies like in the online pictures, just shades. There is absolutely no privacy in this “suite” since the pool furniture is right up against the window. You cannot open the shades for this reason. There is no water pressure in the shower and the fan is very loud and must always be on if you want light in the bathroom. The breakfast is as bare bones as you can get - no bread choice and no real orange juice. Our stay in Carmel was ruined by having this room since we had to leave early and return late since spending any downtime in the room was not enjoyable.

2026-05-19 • via Tripadvisor
D
D9636YGjohnn • Family
10
Wonderful Best Western in central Carmel
Pros:

this Best Western is conveniently located a short walk from Ocean Ave. and central Carmel. this remodeled rooms are comfortable and spacious. The daily rate extremely reasonable for this prime location - our rooms were clean, very quiet.

2026-05-16 • via Tripadvisor
M
Maria T • extended_group • us
6
2026-05-15 • via Nuitee
M
Matthew • family_with_children • us
8
2026-05-15 • via Nuitee
A
albert • couple • us
9
manager was very friendly and accommodating.
Pros:

Room size, heating system, black out curtains, location is great and the free parking was perfect for us.

Cons:

shower water power was minimal. For me, it was fine but for my wife it wasn't powerful enough to wash her hair.

2026-05-12 • via Nuitee
S
Sue • couple • gb
10
Would go again in a heartbeat
Pros:

Location. Clean. Spacious. Parking.

2026-05-11 • via Nuitee
W
Wendy • solo_traveller • us
9
Pros:

New and clean

Cons:

Breakfast

2026-05-09 • via Nuitee
A
Annet • couple • nl
10
2026-05-05 • via Nuitee
G
Gemma • extended_group • us
8
2026-04-27 • via Nuitee
• couple • us
10
2026-04-26 • via Nuitee
G
Gaby A • couple • es
6
Accommodation well located
Pros:

I appreciated the professionalism and friendliness of Marie at the reception; and location was perfect just in the center, two blocks away Ocean Ave.

Cons:

It could have been better the amenities and pillow comforts. A bit noisy

2026-04-19 • via Nuitee
F
F AND F CYPER-LAND CONSTRUCTIONS LTD • solo_traveller • cy
7
2026-04-15 • via Nuitee
E
elainehV1897MW • Family
10
Couples get away: simple. Bright, affordable, in the heart of Carmel By The Sea.
Pros:

Right in the heart of Carmel By The Sea, affordable, crisp, clean, quiet, simple and elegant. Would recommend to anyone wanting to get away and enjoy the best of the beach, town, and surrounding nature. We spent 5 days for my birthday, and loved every minute of it.

2026-04-12 • via Tripadvisor
M
Melinda • couple • us
6
It met our needs but nothing to write home about!
Pros:

The location was excellent, breakfast was typical of a chain hotel, the staff for breakfast room
Were very helpful. WiFi iffy at best! Room
Was newly refurbished but to a low standard. Manager was very helpful and knowledgeable.

Cons:

Walls needed sound proofing, the whole hotel needed a facelift . Rooms expensive for what was offered. WiFi marginal.

2026-04-11 • via Nuitee
J
JING • couple • us
10
Pros:

家居比较新

Cons:

房间里至少两把椅子

2026-04-08 • via Nuitee
K
Katherine • family_with_children • us
8
Will recommend and stay again
Pros:

The young gal at check in was so great! Friendly and accommodating! Love the location you can walk anywhere

Cons:

The shower didn’t drain 😌

2026-04-01 • via Nuitee
G
geofk2026 • Solo travel
10
Better that just fine.
Pros:

Lovely experience. Proprietor was welcoming and friendly. Close to everything. Quiet, convenient, parking, homey. I can afford to spend whatever but this place was economical and better than just fine,

2026-03-29 • via Tripadvisor
T
Tissone • extended_group • ar
10
2026-03-29 • via Nuitee