Palacio Royale Inn Signature Katy

Hotels
8 (1278 reviews)
22455 Katy Freeway , Katy , us
+1 281-392-9800

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Room service
See all facilities

Review Highlights

Pros:
Good location
Helpful staff
Cons:
Poor cleanliness
Inadequate food quality

Categories

Cleanliness
6.89
Several reviews point to poor cleanliness, including bad smells and dirty linens.
Service
9.86
Many reviews highlight helpful staff and good service experiences.
Location
9.4
Location is frequently praised for being convenient and central.
Room Quality
7.35
Guests complained about the size, smell, and discomfort of the rooms.
Amenities
7.88
Some amenities were found lacking; however, location and helpful staff were mentioned positively.
Value for Money
8.34
Some reviews state the hotel was decent for the price, but value perception varies.
Food and Beverage
5.89
Breakfast options received negative feedback with complaints about food quality.
Overall Experience
8.36
General sentiment indicates a mixed experience with some positives but significant issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 07:13

Property Description

Outdoor Pool and Hot Tub
Enjoy a refreshing dip in the outdoor swimming pool or relax in the hot tub during your stay at La Quinta Inn & Suites Katy East.

Complimentary Amenities
From free Wi-Fi to a daily continental breakfast with hot items, we ensure you have a comfortable and convenient stay with us.

Convenient Facilities
Take advantage of our fitness center, in-room microwave, and refrigerator. Laundrette facilities are also available for all guests.

Book your stay at La Quinta Inn & Suites Katy East, conveniently located near Interstate 10 and just a short drive from Houston Executive Airport.

Important information:

You must show a valid photo ID and credit card upon check-in. Please note that all special requests cannot be guaranteed and are subject to availability upon check-in. Additional charges may apply.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: IAH

Location

Guest Reviews

8
Based on 1278 reviews
Cleanliness: 6.89
Service: 9.86
Location: 9.4
Room Quality: 7.35
Amenities: 7.88
Value for Money: 8.34
Food and Beverage: 5.89
Overall Experience: 8.36
T
Tim • solo_traveller • br
2
I checked out 15min after arrival - if this is a "Palacio Royal", you should prefer a farmer's barn.
Pros:

There is actually nothing to like about "Palacio Royal". Have a look at the attached room pictures. I have travelled a lot during the last decade and I have a lot of patience, but this was definitely unacceptable.
Only positive aspect: the staff safely received, stored and handed out a package that I had ordered upfront to be delivered to the hotel (but that is what you should expect).

Cons:

The attached pictures speak for themselves:
Torn curtains, a dirty floor, a chair even more battered than the back seat of an old taxi—complete with strands of hair left by previous guests—and worn, unclean bed linen; not to mention the bad odor in the hallway and the room itself. If this is a "Palacio Royal," then I’d prefer a barn on a farm. I checked out just 15 minutes after arriving; I didn't even dare use the toilet (despite having just finished a long journey).

2026-08-20 • via Nuitee
L
Lakisha • couple • us
1
This place needs to be tore down & remodeled for sanitation purposes. I need a refund this was not expected. I have
Pros:

Nothing.

Cons:

Nothing

2026-08-19 • via Nuitee
V
Vashawn • family_with_children • us
5
Fair and passing with a grade of satisfaction but needs improvement
Pros:

The hot tub 🛀 was one thing that I really enjoyed and I loved how they worship God this morning on Sunday but I highly recommend they get king pillows, new curtains , comforter sets wall decor up to date lamps and a better cleaning crew the trash was always overlooked and that’s not good and the pool had a lock on it ok ✅

2026-08-17 • via Nuitee
A
Angel • couple • us
10
Buena ubicación si deseas visitar Houston
Pros:

Tranquilo y económico

Cons:

El ascensor estaba dañado

2026-08-15 • via Nuitee
F
feng • couple • us
5
2026-08-14 • via Nuitee
S
Sabrina • extended_group • us
7
2026-08-13 • via Nuitee
M
Miguel • solo_traveller • us
5
Pros:

The pool was fine.

Cons:

There was a super strong to wet smell in the room and the corridors, the sink was not working, it would not really come back.

2026-08-10 • via Nuitee
A
Ammar • couple • us
6
Good location but very average hotel
Pros:

Location

Cons:

There is a smell in the hallways

2026-08-09 • via Nuitee
A
Aura • couple • us
1
2026-08-06 • via Nuitee
A
Alonso • solo_traveller • es
6
2026-08-04 • via Nuitee
C
Chukwuneke • family_with_children • us
3
Not great
Pros:

Not great

Cons:

There was no heater and my kids had to take a cold shower

2026-08-04 • via Nuitee
R
Robert • solo_traveller • us
1
Pros:

Location

Cons:

Always a problem have stayed here several times either the elevators are Always down this time no hot water i feel like we should have been told about this problem instead they gave us our room we didn't discover until late that evening.

2026-08-03 • via Nuitee
R
Robert • solo_traveller • us
1
Pros:

Location

Cons:

No hot water and broken elevators

2026-08-03 • via Nuitee
M
Maria • family_with_children • us
8
2026-08-03 • via Nuitee
D
Dayana • family_with_children • us
8
Limpieza, buen servicio
Pros:

Muy limpio buen trato y aceptan mascotas

Cons:

Que hubo problemas con el agua caliente , por lo demás todo bien

2026-08-03 • via Nuitee
S
satch1up • solo_traveller • us
7
What happened to this place
Pros:

The location

Cons:

It was a bit mildew smelling and dusty, Stained fabrick on couch covered with cloth, carpet in stair well was dirty. I Use to love this place but it's not as great. Now

2026-08-03 • via Nuitee
J
Jaison Patrocinio • solo_traveller • us
2
Pros:

Nothing to highlight

Cons:

The smell of the property is horrible and overall doesn't feel clean.

2026-08-02 • via Nuitee
V
Victoria • couple • us
2
Should have been cheaper
Pros:

Being on first floor

Cons:

Sticky floors from lobby to inside room. Never saw any cleaning staff just mops around. Location is next to a sketchy motel and even the worker told me to park closer to cameras and up front

2026-07-25 • via Nuitee
M
Maria Camila • couple • us
9
2026-07-23 • via Nuitee
T
Temple • couple • us
9
The stay was Great
Pros:

Cleaness and Quite Spaces

Cons:

Not Enough Towels.

2026-07-23 • via Nuitee