Quality Inn Pagosa Springs

Extremely run down, both building and rooms. Breakfast had white bread and hot dog buns.

LObviously an older property. But great ewfforts to make the rooms very nice. great bed. Nice shower.

Bfast was not good
Place under construction
Noisy neighbors

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Hotel is dated but they are trying to do updates it seems. Main road was under construction and cell service was down in town during our stay.

The room was pretty beat up. There was no door jam on the door so I could not lock for security. There was no hairdryer in the front desk didn’t have a hairdryer. The phone didn’t have any identifying marks on it.

The newly remodeled room had a shower the size of a closet, no room. The toilet seat was not the right size. The faucet was so close to the back of the sink the toothbrush kept hitting the sink.
I have pictures.
Who is inspecting these properties ?? You need better corporate oversight

The bed was very warn and uncomfortable. Thats my only complaint.

Hair dryer and phone didn't work. No towels provided a d bathroom not cleaned after first night. Vending room locked, had to find staff when I needed ice. Room not updated.

Check in was terrible , we got in at 3 several others also waiting They were not ready so sent us off with no idea of when they would be ready. The condition of the lobby area and “courtyard” frightening , delapetated, falling apart , so it made you very nervous on check in. The desk help was nice but seemed very stressed out. The rooms however were in a building next door , and very nice , clean great shower. Seems this building is new , no elevator . Breakfast was next door in delapitated building in a pizza spot . Very sparse , good yogurt machine. Nothing hot but they told us that prior . I think communication was lacking overall and customer service a zero.

The outside of the main building/office is a little sketchy looking but the room itself located in the same building was nice on the inside.

Clean room. Friendly staff

We wanted to be within walking distance of all the Pagosa facilities, and this was the only place we could afford that was close to downtown. It's not an upscale place--very basic, which is what we expected for the low price. Location can't be beat--across the street from the hot springs and visitor center, and just a couple blocks from a bunch of restaurants and shops.

And the staff at this hotel were seriously SO sweet! The lady at the front desk went out of her way to get us some more supplies when we ran out, and she even brought it to our room. And even though they don't do a full clean until the rooms turn over, the housekeeper knocked on our door each morning to ask if we'd like some fresh towels or if we needed more soap, TP, or anything. So thoughtful!

Main issue I had was the bathroom. On the plus side, the sink's still accessible when someone's using the toilet--I love that. There was abundant hot water, and the shower pressure was awesome! But the shower room is tiny and cramped, with no good place to set your clothes. Shampoo shelf is placed so that you have to reach through the shower spray to access it, and the bottom is perforated, so the soap kept falling through it onto the floor. Sink vanity was too small for two people's toiletries. Handheld sprayer didn't work; water just dribbled out the bottom of the unit when we turned the diverter.

But all in all, a good basic place to stay, if you can get past the annoyances.

Appeared to be under construction, shower was nice but window frame showed signs of severe water damage. Front desk staff not friendly at all.

Ugh. This hotel was a necessary stay, but this was the worst hotel over $100, we've been in. It wasn't the worst bed, but the room was in terrible condition. The toilet has no seat cover, the ceiling tiles were out of place, the base boards were missing or damaged. Breakfast didn't include eggs or meat, but they told us when we checked in, so it wasn't a surprise. The window of it room faced the side of a parked pickup truck (less than 3' away). The finishes on the wood were work out faded it defined. I really have tried to determine what I might say positive, but there just isn't much.

Good night sleep

After my recent stay at the Quality Inn in Pagosa Springs, I was extremely disappointed by the condition of the hotel. The property is in desperate need of a full renovation.
The exterior of the building is in a state of disrepair, with damaged fascia, siding, and roofing. The parking lot was also poorly maintained, littered with trash and dog waste. It was odd to see snowmobiles being stored on a trailer in the back of the building.
The issues continued inside the room, which showed signs of severe neglect. There was significant water damage on the walls, and the drywall and paint were peeling. The window air conditioner was improperly installed, with bulging spray foam insulation dripping down the wall. Most alarmingly, the electrical cord for the A/C unit was frayed and exposed, an obvious fire hazard likely caused by an animal. The room's king-sized bed was uncomfortably hard.
The bathroom was also in poor condition. The tub was stained and showed signs of mold around the edges. The hotel uses a bizarre tankless commercial toilet, which was unexpected.
Beyond the room itself, the amenities were lacking. The carpets were dirty, and the laundry facilities were unclean. The continental breakfast was the worst I've ever had, with very few appealing options. The walls are thin, and large gaps around and under the door allowed me to hear everything happening in neighboring rooms and the hallway.
Overall, this hotel does not meet the standards of a Quality Inn.

This hotel is beyond run down. Felt very dirty and old, broken windows, overgrown weeds out front, and I literally wore my sandals into the shower to avoid going barefoot.

The employee that checked us in was very friendly, but other than that, I regret booking!!

I travel a lot and this is the worst property I have ever stayed in. I can understand the quality level for $80 a night, but we were charged $253. I would rather sleep in my car and if I hadn’t had my little kids with me, I would’ve.

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It was run down and very clean