Clarion Inn & Suites Roswell

Hotels
•
Clarion
5.6 (296 reviews)
2000 N Main Street , Roswell , US

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Swimming pool
24-hour front desk
Business center
Heating
See all facilities

Review Highlights

Pros:
Good location (near restaurants, family venues)
Attractive price / good value for budget travelers
Some rooms/beds described as comfortable
Occasional friendly/helpful employees
Quick refund/management responsiveness in one cancellation case
Cons:
Poor cleanliness: wet/stained carpets, smells, mildew
Room maintenance issues: leaking faucets, patched tubs, broken lamps/phones
Limited/poor breakfast and F&B options
Amenities unreliable or closed (pool, hot tub, vending, no elevator)
Front desk/ reception poor service in multiple reports
Plumbing problems: poor drainage, no/low hot water

Categories

Cleanliness
3
Multiple reviews report wet/stained carpets, persistent smells and mildew (hot tub/lobby), dirty lobbies and hallways, shampoo water left in showers — overall poor cleanliness.
Service
6
Mixed: several reports of poor reception (including Spanish-language complaint), long waits for on-call management, and minimal effort at check-in, but some guests noted friendly or helpful employees and quick refund on a canceled reservation.
Location
9.5
Consistently praised: close to restaurants, family venues, and convenient local amenities; location is a clear strength in many reviews.
Room Quality
3.5
Numerous room issues: broken lamps/phones, leaky faucets, patched tubs, poor drainage, thin/insufficient bedding, hard/old beds — room condition is generally below expectations.
Amenities
3.8
Problems with amenities: closed or mildew-smelling pool/hot tub, inoperative vending machine, no elevator, occasional lack of basic supplies (soap) — amenities are unreliable.
Value for Money
9
Several guests call out the price as attractive and acceptable for a basic place to crash; good value if location and low price are priorities despite shortcomings.
Food and Beverage
4.5
Breakfast consistently described as limited and poorly managed (few options, watery eggs, items not refilled) and some issues with beverage/mini-fridge temperatures.
Overall Experience
5.5
Overall mixed-to-negative: strong location and value comments offset by widespread cleanliness, room-condition and amenity issues leading to an overall mediocre experience for many guests.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 15:45

Property Description

Convenient Location: Minutes away from the International UFO Museum and other attractions in Roswell, New Mexico.

Modern Amenities: Enjoy free WiFi, HBO film channels, and in-room refrigerators among other top-notch features.

Nearby Attractions: Explore Bottomless State Park, New Mexico Military Institute, and Roswell Museum & Art Centre just a short drive away.

Ready to experience comfort and convenience in Roswell? Book your stay at Clarion Inn & Suites now.

Important information:

You must show a valid photo ID and credit card upon check-in. Please note that all special requests cannot be guaranteed and are subject to availability upon check-in. Additional charges may apply.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: ROW

Location

Guest Reviews

5.6
Based on 296 reviews
Cleanliness: 3
Service: 6
Location: 9.5
Room Quality: 3.5
Amenities: 3.8
Value for Money: 9
Food and Beverage: 4.5
Overall Experience: 5.5
S
Scherer • couple • us
2
Don't stop, go to another place.
Pros:

It was next to whataburger

Cons:

The carpet was wet, lamps and phone did not work, room smells, blankets should have been thrown out, vending machine did not work, no soap. Cleaning lady dumped her rug shampoo water in shower and left it dirty.

2026-10-19 • via Nuitee
T
Townsend • couple • us
2
Would not stay there again without some major renovation updates. Exterior doors would not close, which made it unsafe
Pros:

Nothing

Cons:

The hotel lobbies were dirty hallway floors at dips in them, where you almost tripped, and fell down because of them

2026-10-17 • via Nuitee
S
Sean • extended_group • gb
8
2026-10-15 • via Nuitee
D
Destiny • couple • us
1
2026-10-12 • via Nuitee
S
Samantha • family_with_children • us
7
Pros:

Great location near my families, family event

Cons:

We had to wait 30 to 45 minutes for on-call management to show up as the employee that was supposed to be working was nowhere to be found.

2026-10-07 • via Nuitee
R
Rocio • family_with_children • us
3
Second time staying here, not happy this time.
Pros:

Location is great, alot of restaurants are walking distance.

Cons:

Breakfast was very limited and by 7:30am there was only cereal and waffles left. Egg and sausage were clearly not going to be refilled. They were cleaning up at 8:15. We were told Breakfast was from 6-9am.
Bathtub was not draining properly when showered. It was also patched up. You cannot adjust temperature in room and only have sheets and a very thin blanket.

2026-10-07 • via Nuitee
J
Johnny • family_with_children • us
6
2026-09-19 • via Nuitee
C
Carrasco • solo_traveller • mx
2
Mal servicio por parte de recepción
Cons:

El personal que nos recibió, mínimo esfuerzo por ayudarnos.
Nos cobró sólo 3 noches y no 4.
Jamás nos indicó fecha y hora de salida ni horario del desayuno.
Llegamos de madrugada y nos mandó por una puerta cerrada, pffff en general mal servicio.

2026-09-16 • via Nuitee
S
Saenz • solo_traveller • us
6
2026-09-16 • via Nuitee
A
Amber • couple • us
5
That’s a great price, the rooms/ bed are clean if all you’re looking for is a place to crash
Pros:

We’ve stayed here a couple of times now, the first time we absolutely adored the vibe and comfortability of the room and bed. The sun, we decided to give the pool and hot tub a try. The hot tub had a very mildew smell to it, and I’m not sure if it’s because we’re on the second floor, but we had virtually no actual hot water.. we don’t remember that being a problem. The first time we stayed on the first floor.

Cons:

Like a hot water in the room, smelled a hot tub

2026-09-15 • via Nuitee
J
Jeanette • solo_traveller • us
9
Easy check-in, quiet.
Pros:

Comfortable bed. Employees nice

Cons:

Needs a little updating

2026-09-08 • via Nuitee
E
Erika • couple • us
1
2026-09-07 • via Nuitee
N
Nelda • couple • us
4
This time it was ok. Not like the first time
Pros:

Location

Cons:

The carpet was wet the tub was filling up with water while taking a shower, and not draining good, the toilet look like it was going to back up

2026-09-06 • via Nuitee
D
Diaz Corrales • solo_traveller • us
10
Happy customer 😁👍
Pros:

Cleanliness!!

Cons:

Not enough towels 😔

2026-09-04 • via Nuitee
E
Eliud Guadalupe • couple • us
10
2026-09-01 • via Nuitee
S
Savana • family_with_children • us
5
2026-08-31 • via Nuitee
S
SERGIO • solo_traveller • mx
9
Pros:

El desayuno

Cons:

Cerrada la alberca

2026-08-29 • via Nuitee
N
novette971 • solo_traveller • us
10
2026-08-22 • via Nuitee
A
Angline • family_with_children • us
2
Never made it to the room.
Pros:

N/A

Cons:

No elevator!!
Lobby smelled straight up musky
The lobby was hot. The side door was locked with a sign that said fire exit. So if you're outside you have to go all around to the front.
I just ended up canceling the reservation that day because of the things listed above.
I was quickly given a reversal. We ended up going up the street to Quailty Inn.

2026-08-21 • via Nuitee
A
Ana • family_with_children • us
1
Horrible!!
Pros:

NOTHING!

Cons:

I liked nothing about this place it’s horrible all around from the staff to the horrible smell all over the hall to the dirtiness of the place!

2026-08-19 • via Nuitee