Óntico Urban Design Hotel

Muy buena opción de alojamiento

Todo bien

Excelente atención por parte del personal, todos muy atentos y las habitaciones están muy cómodas

No me gustó que no había estacionamiento y el lugar apestaba al desodorante, era tanto desodorante que estuve todo la noche con dolor de cabeza

This is perfect for a clean and quiet stay. The staff is helpful and friendly. The service began even before I checked in with a personal text. Great option.

Nice and quiet place, walking distance to main square

Una estancia muy confortable, agradecemos el apoyo de las personas de recepción en particular de melani.

Very lovely staff and hotel. Room was comfortable, if a bit small, but quiet, overall. Compliments to Pedro at breakfast for excellent food and friendly service-thank you. We would return if staying in Merida and did not require a pool onsite.

Estoy muy contento de haberme hospedado ahí, muy nuevas las instalaciones, todo súper cómodo, la habitación con un estilo muy moderno, pero lo más importante, la atención del personal fue muy amable y atenta… muy recomendado !

Stayed here as part of a longer trip along the Mayan Train route, and thought it was an excellent option: very centrally located to the main nightlife area in Mérida, with great amenities and quality. Would stay here again!

The employees were very courteous and polite, trying to help as much as they could. I was first told that because of my VIP status I could enjoy 2 breakfasts and a drink, only a few minutes later a different front desk employee told me that breakfast was NOT included. Obviously a little disappointing. Water temperature in shower kept fluctuating which was challenging. No safe in room or mini fridge. Only 2 bottles of water per day allowed.

Excelente opción para disfrutar del centro de Mérida.
El hotel no tiene restaurante, solo desayuno continental. Para nosotros que nos gusta conocer de la gastronomía típica, esto no fue un problema. Cerca de ahí hay opciones muy buenas de desayuno, comida y cena .
Las personas de recepción muy amables .

nice hotel

Costo/Calidad vale la pena, ya que está muy céntrico y es fácil caminar por la zona.

El diseño y la calidad del hotel me pareció no tan buena, el internet no llega a los cuartos y son muy encerrados sin ventilación.

Very nicely designed small hotel. Friendly and helpful staff. Comfortable bed. Convenient location on a side street. The one drawback is that the WiFi signal was weak, so that the TV usually did not work because it could not stream content. Also was unable to stream content on my personal devices.

The staff was so, so, friendly and helpful! My room was beautiful.

The hotel is very modern but the surrounding buildings are dilapidated and un-leading to the eye.

The TV WiFi never worked no matter how many times I put in the code but I was not in the city to watch T.V.

Hotel a unas cuadras del centro, muy buen servicio

Bien situé près de divers lieux touristiques

Outstanding customer service. The property is located within walking distance.

Excellent hotel, one of our favorites. Very clean, pretty and modern. Staff was the highlight, they were absolutely wonderful and so nice. We loved it and will certainly stay again.