Best Western Newport Inn

Hotels
•
Best Western
8.6 (594 reviews)
1015 Cosby Highway , Newport , US

Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Friendly staff
Convenient location
Good breakfast
Cons:
Bugs in the room
Uncomfortable beds
Odor issues

Categories

Cleanliness
7.99
Several mentions of cleanliness but also some complaints about odor and bugs.
Service
9.46
Staff were frequently praised for being friendly and responsive to issues.
Location
9
Good location, convenient for events, noted by multiple reviews.
Room Quality
7.45
Mixed feedback regarding comfort, with specific complaints about beds and pillows.
Amenities
8.48
Amenities mentioned were appreciated, but some expected more options.
Value for Money
8.44
Value perceived as okay, but some felt it was overpriced given the issues.
Food and Beverage
8.99
Breakfast options were well received, but minor complaints about availability.
Overall Experience
8.96
General positive sentiment despite some drawbacks.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 18:23

Property Description

Convenient Location
Located just off Interstate 40, the Best Western Newport Inn is a mere 5-minute drive from Newport city centre, offering easy access to local attractions.

Comfortable Accommodations
Each vibrant guest room at this Newport hotel features free WiFi, cable TV, and tea/coffee facilities, ensuring a cozy stay for every guest.

Relaxing Amenities
Guests can unwind in the outdoor pool or hot tub, enjoy the on-site Shiner’s Real Pit BBQ restaurant, and take advantage of free parking and air conditioning throughout the hotel.

Experience comfort and convenience at the Best Western Newport Inn - book your stay now!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: TYS

Location

Property Accessibility

Total Disability Score: 35.71
Public Area
  • Ramp: No
  • Entrance Door Width: 82
  • Entrance Leveled: No
  • Pet Friendly: Yes
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: Yes
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

8.6
Based on 594 reviews
Cleanliness: 7.99
Service: 9.46
Location: 9
Room Quality: 7.45
Amenities: 8.48
Value for Money: 8.44
Food and Beverage: 8.99
Overall Experience: 8.96
H
Heather • couple • us
7
Would probably not stay there again.
Pros:

Close to highway.

Cons:

Rooms were accessible from outside. Room/bed smelled like urine.

2026-10-20 • via Nuitee
T
Terry • couple • us
7
Overall it was ok and clean but we wouldn’t stay again for the price.
Pros:

Booked online. No pictures of the building exterior with converted motel rooms were provided. Had we known this was the case we would not have booked. The breakfast was ok but not a great breakfast as advertised.

Cons:

Our room did not have a tv remote. We had to go back to the lobby ( a long way and different building) to report it as no one answered the phone. The maintenance man did come right away and replaced it.

2026-10-20 • via Nuitee
L
Luna • couple • us
3
Not the "Best"
Pros:

The Staff we're friendly and water pressure was nice. Had facilities such as breakfast and a gym.

Cons:

The beds were extremely uncomfortable, cracks in the ceiling and items like body wash were empty with hair in the jacuzzi along with a spider and the lights on the balcony during night lit up the window through the curtains. Walls were too thin and we're able to hear pets such as dogs and more.
The thermostat only went between around 71 and 68 and with the beds being uncomfortable it was difficult to get sleep. The sheets were too thin yet the middle layer insulated heat too much and kept you hot.

2026-10-19 • via Nuitee
J
JAMES • extended_group • us
9
Very nice
Pros:

Breakfast was terrifiic

Cons:

No idea

2026-10-19 • via Nuitee
T
Terri • couple • us
10
Pros:

Friendly

2026-10-19 • via Nuitee
A
Andrew F • family_with_children • us
9
Pros:

The place was clean, comfortable beds, convenient restaurant on-site and breakfast was good! Friendly staff.

2026-10-17 • via Nuitee
K
Kathleen • couple • us
5
Disappointing
Pros:

The staff was very nice and the breakfast was good and restaurant was clean and well stocked with breakfast items.

Cons:

The room was shabby and not very clean. King bed, but pillows were not even the standard size. They were flat and uncomfortable. One very thin blanket. The microwave wouldn't turn on. We only had to stay one night on our way to our destination. I would not have stayed longer.

2026-10-17 • via Nuitee
E
Eve • couple • us
5
2026-10-12 • via Nuitee
T
Thomas • couple • us
10
Pros:

Great

Cons:

My only problem was, I get up so early and there was no coffee maker in my room.

2026-10-12 • via Nuitee
C
Caleb • solo_traveller • us
9
2026-10-12 • via Nuitee
C
Cindy • couple • us
6
Stay was ok for what we needed
Pros:

Location great

Cons:

Submitted par breakfast, bed not real comfortable

2026-10-11 • via Nuitee
J
John • solo_traveller • us
10
2026-10-10 • via Nuitee
N
Nancy • couple • us
9
2026-10-08 • via Nuitee
E
Erin • solo_traveller • us
5
OK for an overnight
Cons:

The dining was separate - in a separate building that the rooms

2026-10-08 • via Nuitee
R
Richard • solo_traveller • us
10
Enjoyable and would stay again.
Pros:

Breakfast was great.

2026-10-07 • via Nuitee
T
Theresa • couple • us
10
2026-10-07 • via Nuitee
A
Amy • couple • us
10
Pros:

Cleanliness & Private

Cons:

Nothing

2026-09-17 • via Nuitee
K
Kimberly • extended_group • us
10
2026-09-13 • via Nuitee
Q
Quincey • couple • us
7
Hotel needs an update
Pros:

Staff was very friendly

Cons:

Hotel is outdated. Really surprised me. Outside door entrance, room configuration, closet tiny with only short hanging space as coffee and ice bucket are in the closet. Just overall needs a redo.
Breakfast bar was usual Hotel fare, nothing special.

2026-09-04 • via Nuitee
S
Seale • couple • us
7
2026-08-28 • via Nuitee