Best Western Newport Inn

Hotels
•
Best Western
8.6 (551 reviews)
1015 Cosby Highway , Newport , us

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Free
Children allowed
Pets allowed

Facilities

Offsite parking discounted rates available
Nightclub
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Pets allowed
BBQ facilities
See all facilities

Review Highlights

Pros:
Friendly staff
Convenient location
Good breakfast
Cons:
Bugs in the room
Uncomfortable beds
Odor issues

Categories

Cleanliness
7.99
Several mentions of cleanliness but also some complaints about odor and bugs.
Service
9.46
Staff were frequently praised for being friendly and responsive to issues.
Location
9
Good location, convenient for events, noted by multiple reviews.
Room Quality
7.45
Mixed feedback regarding comfort, with specific complaints about beds and pillows.
Amenities
8.48
Amenities mentioned were appreciated, but some expected more options.
Value for Money
8.44
Value perceived as okay, but some felt it was overpriced given the issues.
Food and Beverage
8.99
Breakfast options were well received, but minor complaints about availability.
Overall Experience
8.96
General positive sentiment despite some drawbacks.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 18:23

Property Description

Convenient Location
Located just off Interstate 40, the Best Western Newport Inn is a mere 5-minute drive from Newport city centre, offering easy access to local attractions.

Comfortable Accommodations
Each vibrant guest room at this Newport hotel features free WiFi, cable TV, and tea/coffee facilities, ensuring a cozy stay for every guest.

Relaxing Amenities
Guests can unwind in the outdoor pool or hot tub, enjoy the on-site Shiner’s Real Pit BBQ restaurant, and take advantage of free parking and air conditioning throughout the hotel.

Experience comfort and convenience at the Best Western Newport Inn - book your stay now!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: TYS

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Property Accessibility

Total Disability Score: 35.71
Public Area
  • Ramp: No
  • Entrance Door Width: 82
  • Entrance Leveled: No
  • Pet Friendly: Yes
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: Yes
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

8.6
Based on 551 reviews
Cleanliness: 7.99
Service: 9.46
Location: 9
Room Quality: 7.45
Amenities: 8.48
Value for Money: 8.44
Food and Beverage: 8.99
Overall Experience: 8.96
M
Mary • family_with_children • us
9
Family stop during our trip in the Smokies
Pros:

Convenient location-near eastern edge of Great Smokies NP, great hot breakfast, front desk staff very friendly both when I called and upon our late arrival. Great value!!

2026-04-04 • via Nuitee
D
Dale • couple • us
9
Overall, we were very pleased and happy with the price.
Pros:

Great location. Staff was so kind and accommodating. Room was clean, beds very comfortable, and breakfast was also great!

Cons:

Only noticed one issue. We were not able to adjust heating/cooling in our room.

2026-03-28 • via Nuitee
J
Jon • couple • us
8
2026-03-25 • via Nuitee
J
Joann • couple • us
7
It was okay but expensive for what we received.
Pros:

Location

Cons:

We brought our dog and paid a pet fee of $50. We had to walk quite a ways to let the dog relieve herself. Not dog friendly. Since we stay 2 nights we didn’t have the room cleaned.

2026-03-03 • via Nuitee
C
Connie Zaske • extended_group • us
8
2026-02-24 • via Nuitee
T
Tonya • family_with_children • us
8
Pros:

Very friendly staff, great location.

Cons:

A little tricky to find due to shared signage. Beds were very uncomfortable.

2026-02-24 • via Nuitee
M
Michael • couple • us
8
2026-02-22 • via Nuitee
D
David • solo_traveller • us
9
Always a pleasure to stay here. Thank you
Pros:

Stayed here many times. Always good

Cons:

Nothing

2026-02-10 • via Nuitee
L
Lorraine • solo_traveller • us
10
Very comfortable, easy access
Pros:

It was close to everything I needed

Cons:

N/a

2026-01-31 • via Nuitee
D
Daniel • solo_traveller • us
7
Pros:

Everything

Cons:

Nothing

2026-01-28 • via Nuitee
N
Nikki C. • family_with_children • us
10
Pros:

Staff, Jennifer, were super helpful and friendly! Breakfast was delicious!

2026-01-26 • via Nuitee
C
Corey • couple • us
10
2026-01-22 • via Nuitee
R
Robert • couple • us
8
Good overall.
Pros:

Staff was friendly and accommodating. They went out of their way to accommodate.

Cons:

Room on the small side. Curtains don’t close completely to block out light (when sleeping).

2026-01-19 • via Nuitee
M
Matthew • solo_traveller • us
7
2026-01-19 • via Nuitee
M
Michael • family_with_children • us
8
Our family come to Newport for our family reunion. All out of towners stay at the best western.
Pros:

I liked the gym the pool and breakfast. Yum, Yum.

Cons:

The nasty couple in the pool area. The man was wearing his underwear and made out with his wife in the hot tub, which kept our group from using it for the rest of our stay. I guess you can't screen your guest. This one had been kicked out of the quality inn across the street.

2026-01-19 • via Nuitee
T
Todd • couple • us
8
Very comfortable
Pros:

How clean and breakfast was great

2026-01-19 • via Nuitee
J
Jim • couple • us
8
Cons:

Towels were worn

2026-01-19 • via Nuitee
R
Richard • extended_group • us
7
2026-01-19 • via Nuitee
D
Danny • couple • us
9
2026-01-05 • via Nuitee
Y
Yowell • solo_traveller • us
9
Excellent stay. Will be back!
Pros:

The staff was awesome
Very sweet and accommodating
I had a room for those with mobility issues and it was great, especially the shower set up. Parking was right at the door which was so convenient when you have mobility issues.

2026-01-02 • via Nuitee