Quality Inn & Suites Green Bay Downtown

Hotels
•
Quality Inn
7.8 (734 reviews)
321 South Washington Street , Green Bay , us
+1 920-785-6864

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Heating
See all facilities

Review Highlights

Pros:
Helpful staff
Great location
Comfy beds
Cons:
Cleanliness issues
Pool availability
Value for money during events

Categories

Cleanliness
6.88
Several mentions of issues with room cleanliness and maintenance.
Service
8.85
Staff was helpful and friendly, positive comments about service.
Location
8.89
Described as convenient and close to important facilities.
Room Quality
7.34
Mixed reviews on room quality; some stated it was comfortable but dated.
Amenities
7.37
Pool facilities were not consistently usable, with some positives about breakfast.
Value for Money
6.83
Comments suggested overpriced during events, not considered good value.
Food and Beverage
7.88
Breakfast had positive feedback, but some stated it was lacking variety.
Overall Experience
8.35
General sentiment is positive but with some considerable concerns mentioned.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 09:09

Property Description

Convenient Downtown Location

Explore Green Bay Attractions

Comfortable Accommodations

Book your stay at Quality Inn & Suites for a convenient downtown location near popular attractions in Green Bay. Enjoy comfortable guest rooms and suites with modern amenities including free breakfast, high-speed internet, and a variety of entertainment options. Experience relaxation and fun with our indoor pool, hot tub, fitness center, and game room. Don't miss out on the convenience of our 24-hour front desk, pet-friendly policy, and proximity to local businesses and hospitals. Make the most of your trip to Green Bay by booking your stay with us today.

Important information:

You must show a valid photo ID and credit card upon check-in. Please note that all special requests cannot be guaranteed and are subject to availability upon check-in. Additional charges may apply.

We do not allow parties with extra guests. Our amenities are for paid guests only.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: GRB

Location

Guest Reviews

7.8
Based on 734 reviews
Cleanliness: 6.88
Service: 8.85
Location: 8.89
Room Quality: 7.34
Amenities: 7.37
Value for Money: 6.83
Food and Beverage: 7.88
Overall Experience: 8.35
A
Asoka • family_with_children • lk
9
Excellent Value for Money
Pros:

Front office staff service was excellent

2026-08-19 • via Nuitee
V
Veronica • couple • us
9
2026-08-18 • via Nuitee
A
Anthony • family_with_children • us
10
2026-08-18 • via Nuitee
J
John • couple • us
7
Decent location
Cons:

Hotel looked out dated breakfast was below standard and coffee was horrible.

2026-08-16 • via Nuitee
P
Plumley • family_with_children • us
7
2026-08-16 • via Nuitee
S
SAW • solo_traveller • us
10
2026-08-15 • via Nuitee
S
Sandra • family_with_children • de
7
Für eine Nacht völlig okay.
Pros:

Für die Durchreise super.

Cons:

Sehr in die Jahre gekommen.

2026-08-15 • via Nuitee
C
Carsten • solo_traveller • de
10
Pros:

Pool, billiard, funny and happy for our family with our kids. A good family stay!

2026-08-15 • via Nuitee
D
Deb • solo_traveller • us
10
Pros:

Very clean, staff was very friendly and helpful

2026-08-12 • via Nuitee
D
Donald • family_with_children • us
6
Pros:

It’s was okay a little further than we expected and the breakfast was okay needs improvement

2026-08-09 • via Nuitee
M
Melius • family_with_children • us
10
Highly recommended and we’ll be back!
Pros:

More than what we thought

Cons:

Nothing

2026-08-09 • via Nuitee
A
Ashley • family_with_children • us
3
Cons:

This place is a joke! Our room was cleaned after asking not to have it done unless one of us who was staying in the room was there. Came back to the room being clean "which was nice" until my father seen his medicine was missing!He has cancer along with many of other health insurance We reported it right away and called the cops The manager wouldn't come in to help us said she'll deal with it the next morning remind you he needed it that next morning!So my father and I had to cancel our fishing charter that we spent lots of money on for him to drive over 5 hours to get medicine and couldnt get a refund for since the notice was not 24hrs I went down to talk to them that morning and the person at the front desk said he knew nothing of it so he had to go look for the reported.Cop said the front desk said our room was not to ne cleaned and had no names on the check list to the next morning there were names! They said the people wouldn't do such things! I ended up talking to a different man who said he ran the places and he pretty much laughed in my face saying these people don't eat meant so they didn't do it He wouldnt even let me talk to them because they don't speak English and he would have to translate and i would know what they were actually saying! When I asked for someone above him he told me he owned it and no he didn't! He walk away speaking his own language We left with 1 night left out of our 5 nights without a sorry, refund or holding who was in the room responsible

2026-08-09 • via Nuitee
J
Jonathan • solo_traveller • us
8
2026-08-08 • via Nuitee
E
Emmanouela • couple • us
5
2026-08-08 • via Nuitee
K
Klemp • family_with_children • us
5
I was quoted $90 a night and charged more so wasnt expecting it left me low on $$$ to enjoy my famil
Pros:

Okay more fresh fruit would of been nice b

2026-08-06 • via Nuitee
M
Miavm2 • solo_traveller • us
2
2026-08-04 • via Nuitee
K
Kimberly • couple • us
10
2026-08-04 • via Nuitee
H
Houston • solo_traveller • us
1
I didn't get my money back for the canceled room or deposit
Pros:

Nothing

Cons:

No ac working, room to small not what I asked for, discrimination on me from the get go!

2026-08-03 • via Nuitee
R
ryan • couple • us
5
Close to convention but over priced for the stay. Dirty and old feeling. But the staff at front desk were nice.
Pros:

The property was close to the convention center

Cons:

Parking was horrible. Sketchy back lot and alley was only parking, pool area smelled dirty. Hallways were dark and almost horror movie feeling. Room was clean I guess, except for the sticky floors, peeling paint, water stained tiles in bathroom and ceiling tiles in shower. Shower head low and had to duck to wash hair at 5’11”. Felt very dated over all and I would think a less confidant solo traveler would be very uncomfortable.

2026-08-03 • via Nuitee
T
Tam • solo_traveller • us
1
2026-08-03 • via Nuitee