Quality Inn & Suites Green Bay Downtown

Hotels
•
Quality Inn
7.5 (617 reviews)
321 South Washington Street , Green Bay , US
+1 920-785-6864

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Heating
See all facilities

Review Highlights

Pros:
Convenient location
Friendly/helpful staff (multiple mentions)
Pool/atrium and hot tub praised
Comfortable beds/cozy rooms
Good value/affordable rates
Decent breakfast for some guests
Cons:
Cleanliness/odors and evidence of wear (dirty carpet, spider, cigarette/marijuana smell)
Dated, dark rooms and visible maintenance issues (missing paint)
Limited parking; tight spots
Breakfast limited in variety; coffee complaints
Pool temperature inconsistent; hot tub hygiene issues reported
Noise and occasional safety concerns reported by some guests

Categories

Cleanliness
5.5
Mixed reports — some rooms noted as clean, but many guests reported strong odors (cigarette, marijuana), dirty/old carpeting, visible wear, a spider nest and bits in the hot tub, lowering overall cleanliness sentiment.
Service
9
Consistently positive — multiple mentions of friendly, helpful staff and specific praise for front-desk agents (e.g., 'Kevin' described as amazing).
Location
8.3
Generally praised for convenience and proximity; several guests called it a good location, though a few mentioned safety concerns and limited parking.
Room Quality
6.8
Mixed — many rooms described as cozy/comfortable (comfy beds), but frequent comments about dated, dark, worn rooms, missing paint and some noise issues.
Amenities
7.8
Pool/atrium and hot tub are clear assets and frequently praised; some issues noted (pool too cold at times, debris in hot tub) and breakfast offerings are basic.
Value for Money
8.2
Mostly positive — several guests stated the hotel was good value or 'best bang for your buck' though one or two felt it was overpriced given condition.
Food and Beverage
6.9
Average — breakfast repeatedly described as 'okay' or 'decent' with limited variety (same eggs/sausage), some liked it while others complained about coffee or specific items.
Overall Experience
7.5
Mixed-to-positive overall: many guests would stay again and praised staff, pool and value, but consistent cleanliness, upkeep and parking/safety issues pulled down some stays.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:15

Property Description

Convenient Downtown Location

Explore Green Bay Attractions

Comfortable Accommodations

Book your stay at Quality Inn & Suites for a convenient downtown location near popular attractions in Green Bay. Enjoy comfortable guest rooms and suites with modern amenities including free breakfast, high-speed internet, and a variety of entertainment options. Experience relaxation and fun with our indoor pool, hot tub, fitness center, and game room. Don't miss out on the convenience of our 24-hour front desk, pet-friendly policy, and proximity to local businesses and hospitals. Make the most of your trip to Green Bay by booking your stay with us today.

Important information:

You must show a valid photo ID and credit card upon check-in. Please note that all special requests cannot be guaranteed and are subject to availability upon check-in. Additional charges may apply.

We do not allow parties with extra guests. Our amenities are for paid guests only.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: GRB

Location

Guest Reviews

7.5
Based on 617 reviews
Cleanliness: 5.5
Service: 9
Location: 8.3
Room Quality: 6.8
Amenities: 7.8
Value for Money: 8.2
Food and Beverage: 6.9
Overall Experience: 7.5
L
Larry • family_with_children • us
9
Pros:

The pool and hot tub was excellent. The rooms were nice and cozy

2026-10-31 • via Nuitee
J
Janine • family_with_children • us
9
we had a good experience and would go back and would recommend it to others.
Pros:

staff was very friendly and the room was very nice. the price was great too!!

Cons:

the breakfast was okay. my sister didn't like the scrambled eggs and my husband didn't like the sausage. i had waffles and sausage and was fine with both. Parking was difficult. not many spots and if you arrive later in the evening, its very tough then. the pool could be warmer though. i couldn't swim in it.

2026-10-29 • via Nuitee
A
Ardis • couple • us
8
2026-10-28 • via Nuitee
K
Kyro • couple • us
7
Not a bad place; inexpensive and they have a pool.
Pros:

I liked the pool and hot tub. The value was good for what we were looking for.

Cons:

Nothing stands out; it's what I expected basically.

2026-10-27 • via Nuitee
N
Nicole • solo_traveller • us
2
Pros:

good location

Cons:

came back and my hotel room door was wide open - staff was not concerned at all, ended up having to book a separate hotel as I did not feel safe at all

2026-10-20 • via Nuitee
J
Jamie • couple • gb
7
Basic hotel in a good location, bed is comfy
Pros:

Good location, comfy bed, cold a/c

Cons:

Dated rooms, noise from other rooms

2026-10-20 • via Nuitee
W
wade • extended_group • us
9
2026-10-20 • via Nuitee
D
Domke • family_with_children • us
9
Very quiet and comfortable.
Pros:

Breakfast was good. Eggs and sausage are my favorite. :)

Cons:

The wolf spider nest inside the window.

2026-10-19 • via Nuitee
R
Roman • couple • ca
7
2026-10-19 • via Nuitee
J
Janet • solo_traveller • us
10
2026-10-18 • via Nuitee
I
indira • couple • us
4
Good location, clean but very outdated and dungy
Pros:

I liked the location

Cons:

I didn’t like that we were on the first floor. The place is very outdated and dungy. It was overpriced.

2026-10-17 • via Nuitee
J
Jamie • solo_traveller • us
7
2026-10-15 • via Nuitee
J
Joyce • family_with_children • us
9
Pros:

Good location, friendly staff, room was nice

Cons:

Breakfast was just OK.

2026-10-15 • via Nuitee
B
Barry • couple • us
9
Comfortable and pleasant.
Pros:

Great location - good selection of items for breakfast.

2026-10-14 • via Nuitee
K
Kelby • couple • us
6
2026-10-14 • via Nuitee
A
ANDREW • solo_traveller • fr
6
Pros:

Un peu fatigué

2026-10-13 • via Nuitee
E
Ege • solo_traveller • us
7
2026-10-10 • via Nuitee
K
Kathleen • couple • us
3
I said enough.
Pros:

Breakfast just ok. Coffee terrible. Hallways smelly because of old and dirty carpeting. Very dark and uninviting. Dated to the extreme. Must spend some money to upgrade and brighten it up. Paint the walls light colors. Major remodeling needed.

Cons:

Make the place brighter and more cheerful. It’s dark and dismal. I will never stay at another Quality Inn.

2026-10-08 • via Nuitee
L
Leatha • family_with_children • us
9
Had a very nice stay overall was great
Pros:

The breakfast was good, the room was great parking was a little tight but it worked out.

Cons:

Parking

2026-09-19 • via Nuitee
L
Larry • couple • us
8
If in the area I would stay there...
Pros:

Location pool ann hot tub were nice,room clean an quiet ..

2026-09-17 • via Nuitee