Motel 6 Mesa, AZ - Downtown

Everything. Crackheads smoking meth with doors open. People who aren't staff going in and out of the office. Guy kept coming in when we were up there saying how he got the wrong key and was going behind the counter for different keys. Sheri threatened to call the cops on my husband because he asked for a refund becauee there was no ac, roaches running around everywhere. Nothing in the room folded or cleaned, just thrown around. Bed bug stains on the curtains. Never even got a refund from them after we went to best western an hour after being there with my two kids under 6 and my husband. The absolute worst hotel experience I have ever had and spent a month just trying to get my refund. When they sent me the receipt from "their email" it was a spam email that started spamming my email and I even showed the owner and his son what it was doing and all they said well I dont know. The son was having to tell his dad ( the owner) to calm down because he was yelling at us in the office. Also was a crackhead lady sitting in there in a night gown eating snacks with Bobbi the current hotel lady that was there. Bobbi was also yelling at the top of her lungs over the radio to the maintnance guy who was asking for her help. Please fire the whole staff and start fresh, starting with the owner. Investigate this property. I also have videos of the roaches running around the front of the property in the drive up and office area.

They did not let me check in until 730pm because they had no clean rooms even though I paid days in advance. Room had no TV or Refrigerator like it should have and internet was not working.

Cockroaches everywhere in room. Very stained bedding and all blankets have burn holes

Significant mental illness and/or substance use/abuse among staff, possibly some residents, and area in general. Unsafe area. Staff were consistently inept and rude. Cable in room did not work, and according to a staff member, had not worked in a long time. Lock on room did not work, and was extremely 'sensitive' to get open. Male maintenance person was trouble from the day I arrived, and created significant problems. Bed was very uncomfortable.

AVOID THIS MOTEL.

THEY HAVE ROACHES EVERYWHERE DO NOT WASTE YOUR MONEY HERE THEY ARE SCAMMERS VERY DISGUSTING DISRESPECTFUL AND FULL OF DISEASES IN ALL THE ROOMS

The bed bugs and how nasty it was

I can write a book on everything wrong but the main problem was there were a ton of roaches everywhere

Had bedbugs roaches the room wasn’t clean at all and staff was rude

The room had blood smeared on the wall, they didn’t put any towels in the room, there was someone’s old soap bars in the shower

Next to the tram train and that’s annoying to listen to but other than that I enjoyed the stay

The cleanliness of the rooms and lack of costumer service and the way they just don't care about their guests experience and they comfort from the co- owners to the house keeping..
And I've also never had cockroaches crawling on the walls and dead cockroaches on the ground with bug spray that never got clean and when you let the front desk know and the co-owners of this establishment know that you don't have any towels or any clean bedding that the bugs are crawling up the walls and literally can show them pictures of all this and you can show them pictures of the bug spray from whatever they had put on the property floor that had dead bugs with it in dirty everything tell you that there's nothing that they are going to do for you or refund your money that's a problem in my book never in my life have I experienced such poor management or housekeeping in my life nor will I refer anybody to this property whatsoever for the lack of care and concern for their guests and their business