Best Western Tower West Lodge

Hotels
Best Western
7.6 (247 reviews)
109 N Us Highway 14-16 , Gillette , us

Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
Room service
Business center
See all facilities

Review Highlights

Pros:
Friendly staff
Good price for the area
Cons:
Cleanliness issues
Poor room maintenance
Parking difficulties

Categories

Cleanliness
5.81
Several reviews indicated issues with cleanliness, such as dirty rooms and unclean hallways.
Service
8.78
Staff received positive mentions for friendliness and helpfulness, contributing to a generally favorable service experience.
Location
8.82
Convenient location noted, but parking issues were highlighted.
Room Quality
6.77
Overall room quality suffered from complaints of mildew and poor maintenance.
Amenities
7.8
Some amenities were satisfactory, but many aspects felt lacking, especially regarding cleanliness.
Value for Money
8.26
Pricing was noted as good for the area, indicating a satisfactory value.
Food and Beverage
6.81
Limited positive mentions, with some criticism regarding the quality of breakfast options.
Overall Experience
7.78
Mixed experiences were highlighted, suggesting room for improvement but not completely negative.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 15:36

Property Description

Convenient Location and Amenities

Just a 6-minute drive from Gillette-Campbell County Airport, the Best Western Tower Lodge in Wyoming offers free 24-hour airport shuttles, a restaurant, and an indoor heated pool. Guests can enjoy comfortable rooms with cable TV, Nintendo video games, coffee makers, and free Wi-Fi.

Dining and Entertainment Options

Experience the convenience of on-site dining at Sadie’s Place, serving breakfast, lunch, and dinner. The hotel's cocktail lounge offers live entertainment Tuesday through Saturday. Room service is also available for guests looking to dine in the comfort of their rooms.

Fitness and Recreation Facilities

Stay active during your visit by utilizing the on-site gym or unwind in the hotel’s jacuzzi. With a prime location just minutes away from attractions like Campbell County Rockpile Museum and Bell Nob Golf Course, the Best Western Tower Lodge offers both convenience and leisure options for guests.

Ready to experience comfort and convenience at the Best Western Tower Lodge? Book your stay now!

Important information:

Upon check-in photo identification and credit card is required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: GCC

Location

Property Accessibility

Public Area
  • Hill Located: No
  • Ramp: No
  • Entrance Type:
  • Entrance Leveled: No
  • Pet Friendly: Yes
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: Yes
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
  • Lifts Accessible: No
Show all accessibility features

Guest Reviews

7.6
Based on 247 reviews
Cleanliness: 5.81
Service: 8.78
Location: 8.82
Room Quality: 6.77
Amenities: 7.8
Value for Money: 8.26
Food and Beverage: 6.81
Overall Experience: 7.78
R
Rodney solo_traveller us
10
2026-08-14 via Nuitee
C
Carol/Clint couple us
10
Loved our stay
Pros:

Exceptional stay and friendly staff

Cons:

N?A

2026-08-11 via Nuitee
M
Milissa extended_group us
10
2026-08-04 via Nuitee
D
Donna family_with_children us
10
2026-07-25 via Nuitee
R
Robert couple us
6
Next door dog barked all night, light in the bathroom was burned out.
Pros:

Silver Creek was great access to outside door and on first floor with a pet is a strong plus.

Cons:

Close to I 90 with access to

2026-07-21 via Nuitee
J
John solo_traveller us
10
2026-07-21 via Nuitee
B
Betty couple us
10
2026-07-06 via Nuitee
B
BoardingPass58254 Family Manitowoc, Wisconsin
6
Decent Hotel
Pros:

Nice location in proximity to Devils Tower. The rooms were comfortable. The pool is large, but the hot tub control panel was broken, so no jets. We did get 2 complimentary drinks from the bar upon check in, but I do wish that breakfast would have been included. The pool towels were not replenished and more towels could have been added to the guest rooms as well. There is no elevator.

2026-07-03 via Tripadvisor
L
Laurent extended_group fr
8
Very pleasant stay
Pros:

Sport bar restaurant attached to the hotel
Shuttle service

2026-06-24 via Nuitee
D
Delong couple us
8
Decent for the price.
Pros:

Convenient location. Room was clean. Attached lounge/restaurant was nice.

Cons:

Very few outlets worked in our room. No view out at all.

2026-06-21 via Nuitee
C
Celeste solo_traveller us
6
2026-06-17 via Nuitee
T
Tamara solo_traveller us
1
Pros:

Location

Cons:

Poop stain on bathroom wall behind the door. Stand in tub or straddle the toilet to get the door shut. Bed was very hard, sheets were stained and uncomfortable. Half the outlets and lights didn't work.

2026-06-15 via Nuitee
D
dongsook solo_traveller kr
8
Pros:

시설깨끝했어요

Cons:

호텔. 침대옆에 핸드폰 충전 프러그가 없는것이 아쉬워요

2026-06-15 via Nuitee
K
Kaml solo_traveller us
10
2026-06-08 via Nuitee
K
Kait couple us
10
2026-05-27 via Nuitee
K
Karen couple us
8
2026-05-25 via Nuitee
L
Lewis solo_traveller us
10
Family friendly!
Pros:

Family friendly!

Cons:

No complaints.

2026-05-09 via Nuitee
C
Chris family_with_children us
1
To be honest it was not good at all ! Over priced for what I got ! If I’m paying for shit I expect the price to ref
Pros:

Nothing honestly It is old out dated and nothing works. I did go to the front desk and give them my grievance. They did not really seem to care much !

Cons:

The beds are terrible ….The rooms are out dated and largely over priced at the $144 ., I had no hot water to take a shower . The vending machines did not work in the hallways ! The lobby bathroom facilities are out of service .

2026-04-08 via Nuitee
T
Trevor solo_traveller us
9
2026-03-28 via Nuitee
G
Gonzalez Jr. couple us
7
2026-03-10 via Nuitee