Best Western Tower West Lodge

Hotels
•
Best Western
7.3 (138 reviews)
109 N Us Highway 14-16 , Gillette , US
+1 307-686-2210

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
Room service
Business center
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Review Highlights

Pros:
Clean (several mentions)
Friendly staff
Complimentary drinks / comps on check-in
Convenient/good location
Attached restaurant/lounge / sport bar
Shuttle service
Large pool
Family friendly
Pet-accessible first-floor rooms (Silver Creek)
Cons:
Parking was awful / limited
Next-door dog barking / noise issues
Bathroom poop stain and stained sheets reported
Very hard bed / uncomfortable bedding
Many outlets and some lights didn't work
Hot tub control broken / no jets
Pool towels not replenished
No elevator
Burned-out bathroom light

Categories

Cleanliness
5.8
Mixed cleanliness reports: some guests called rooms 'Clean' or '시설깨끗했어요', but others reported serious issues (poop stain on bathroom wall, stained sheets).
Service
9
Generally praised: friendly staff, shuttle service, and complimentary drinks on check-in. Service is a notable positive in reviews.
Location
8.3
Multiple mentions of convenient/good location (close to Devils Tower, convenient access). Some noise from proximity to I‑90 noted, but location is largely a strength.
Room Quality
5.5
Several room problems reported: very hard bed, burned-out bathroom light, many non-working outlets, issues with door closure in one bathroom; mixed comfort and functionality.
Amenities
6.8
On-site amenities exist (large pool, hot tub, attached lounge/restaurant, shuttle), but some failures: hot tub control broken/no jets, pool towels not replenished, no elevator impacting convenience.
Value for Money
7
Described as 'decent for the price' with some complimentary perks (drinks, comps). Guests wished for included breakfast; overall fair value.
Food and Beverage
8.3
Positive notes about an on-site/attached restaurant, sport bar and complimentary drinks at check-in; F&B seen as a plus.
Overall Experience
7.7
Mixed-to-positive overall: several guests 'loved' their stay and described it as pleasant/family-friendly, though issues like barking dog and parking problems tempered some experiences.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:16

Property Description

Convenient Location and Amenities

Just a 6-minute drive from Gillette-Campbell County Airport, the Best Western Tower Lodge in Wyoming offers free 24-hour airport shuttles, a restaurant, and an indoor heated pool. Guests can enjoy comfortable rooms with cable TV, Nintendo video games, coffee makers, and free Wi-Fi.

Dining and Entertainment Options

Experience the convenience of on-site dining at Sadie’s Place, serving breakfast, lunch, and dinner. The hotel's cocktail lounge offers live entertainment Tuesday through Saturday. Room service is also available for guests looking to dine in the comfort of their rooms.

Fitness and Recreation Facilities

Stay active during your visit by utilizing the on-site gym or unwind in the hotel’s jacuzzi. With a prime location just minutes away from attractions like Campbell County Rockpile Museum and Bell Nob Golf Course, the Best Western Tower Lodge offers both convenience and leisure options for guests.

Ready to experience comfort and convenience at the Best Western Tower Lodge? Book your stay now!

Important information:

Upon check-in photo identification and credit card is required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: GCC

Location

Property Accessibility

Public Area
  • Hill Located: No
  • Ramp: No
  • Entrance Type:
  • Entrance Leveled: No
  • Pet Friendly: Yes
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: Yes
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
  • Lifts Accessible: No
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Guest Reviews

7.3
Based on 138 reviews
Cleanliness: 5.8
Service: 9
Location: 8.3
Room Quality: 5.5
Amenities: 6.8
Value for Money: 7
Food and Beverage: 8.3
Overall Experience: 7.7
J
Jen • couple • us
10
2026-10-31 • via Nuitee
E
Eidson • couple • us
9
2026-10-30 • via Nuitee
C
Coursen • solo_traveller • us
8
Pros:

Clean

2026-10-29 • via Nuitee
S
Susan • extended_group • us
7
All good but the parking
Pros:

Comps

Cons:

Parking was awful

2026-10-18 • via Nuitee
A
Adam • extended_group • us
9
2026-10-13 • via Nuitee
C
Caroline • couple • ch
8
2026-10-09 • via Nuitee
M
McRoberts • couple • us
8
Pros:

Decent restaurant at the property. Location was good for what we needed.

2026-09-07 • via Nuitee
R
Rodney • solo_traveller • us
10
2026-08-14 • via Nuitee
C
Carol/Clint • couple • us
10
Loved our stay
Pros:

Exceptional stay and friendly staff

Cons:

N?A

2026-08-11 • via Nuitee
M
Milissa • extended_group • us
10
2026-08-04 • via Nuitee
D
Donna • family_with_children • us
10
2026-07-25 • via Nuitee
J
John • solo_traveller • us
10
2026-07-21 • via Nuitee
R
Robert • couple • us
6
Next door dog barked all night, light in the bathroom was burned out.
Pros:

Silver Creek was great access to outside door and on first floor with a pet is a strong plus.

Cons:

Close to I 90 with access to

2026-07-21 • via Nuitee
B
Betty • couple • us
10
2026-07-06 • via Nuitee
B
BoardingPass58254 • Family • Manitowoc, Wisconsin
6
Decent Hotel
Pros:

Nice location in proximity to Devils Tower. The rooms were comfortable. The pool is large, but the hot tub control panel was broken, so no jets. We did get 2 complimentary drinks from the bar upon check in, but I do wish that breakfast would have been included. The pool towels were not replenished and more towels could have been added to the guest rooms as well. There is no elevator.

2026-07-03 • via Tripadvisor
L
Laurent • extended_group • fr
8
Very pleasant stay
Pros:

Sport bar restaurant attached to the hotel
Shuttle service

2026-06-24 • via Nuitee
D
Delong • couple • us
8
Decent for the price.
Pros:

Convenient location. Room was clean. Attached lounge/restaurant was nice.

Cons:

Very few outlets worked in our room. No view out at all.

2026-06-21 • via Nuitee
C
Celeste • solo_traveller • us
6
2026-06-17 • via Nuitee
T
Tamara • solo_traveller • us
1
Pros:

Location

Cons:

Poop stain on bathroom wall behind the door. Stand in tub or straddle the toilet to get the door shut. Bed was very hard, sheets were stained and uncomfortable. Half the outlets and lights didn't work.

2026-06-15 • via Nuitee
D
dongsook • solo_traveller • kr
8
Pros:

시설깨끝했어요

Cons:

호텔. 침대옆에 핸드폰 충전 프러그가 없는것이 아쉬워요

2026-06-15 • via Nuitee