Best Western Sheridan Center

Hotels
•
Best Western
7.4 (443 reviews)
612 North Main Street , Sheridan , us

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Free
Children allowed
Pets allowed

Facilities

Offsite parking discounted rates available
Electric bicycle charging station
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Family rooms
Pets allowed
Express check-in/check-out
Safety deposit box
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Cons:
Filthy furniture
Loud noise disturbances

Categories

Cleanliness
5.74
Multiple complaints about filthy furniture and stained carpet.
Service
9.21
Staff was often described as friendly and professional.
Location
9.25
Consistently praised for being convenient and easy to find.
Room Quality
6.7
Aging furniture noted, with issues like squeaky beds and dated rooms.
Amenities
5.73
Limited amenities with no pool or ice machine available.
Value for Money
6.69
Concerns over additional fees for dog-friendly options.
Food and Beverage
7.74
Breakfast quality varied; good breakfast mentioned, but also complaints.
Overall Experience
8.11
Overall mixed but reflects average satisfaction based on reviews.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 03:36

Property Description

Mountain Range Views and Historic Location
Surrounded by the majestic Big Horn mountain range, our hotel in historic downtown Sheridan offers a picturesque backdrop for your stay.

Indoor Pool and Modern Amenities
Take a dip in our refreshing indoor pool or relax in your room equipped with free Wi-Fi, cable TV, and comfortable seating areas. Enjoy the convenience of a hairdryer and iron during your stay.

Convenient Business Facilities and Nearby Attractions
Our hotel boasts a business center, ATM, and laundry facilities for your convenience. With the Sheridan County Airport just 2.9 miles away and easy access to Interstate 90, exploring the area is a breeze.

Book your stay at Best Western Sheridan Center now for a memorable experience!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: SHR

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 11 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Property Accessibility

Public Area
  • Hill Located: No
  • Ramp: No
  • Entrance Type:
  • Entrance Leveled: No
  • Pet Friendly: Yes
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: Yes
  • Restaurant Wheelchair Accessible: Yes
Elevator
  • Elevator Audio Signals: Yes
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: Yes
  • Lifts Accessible: No
Show all accessibility features

Guest Reviews

7.4
Based on 443 reviews
Cleanliness: 5.74
Service: 9.21
Location: 9.25
Room Quality: 6.7
Amenities: 5.73
Value for Money: 6.69
Food and Beverage: 7.74
Overall Experience: 8.11
K
Katie • couple • us
7
Not a bad place for a 1 night stay with pets, but wouldn’t stay longer than 1 night.
Pros:

Great location, friendly staff

Cons:

Very dated, phone didn’t work, weird smell in the room, could be cleaner(pet hair on bed)

2026-04-26 • via Nuitee
D
Dawn • couple • us
10
2026-04-22 • via Nuitee
A
Ann • solo_traveller • us
9
2026-04-20 • via Nuitee
A
Aleksei • couple • us
8
Pros:

Хорошое расположение! Удобная паковка, работники ресепшена очень хорошие

Cons:

Не было уборки номеров не хватало полотенец пришлось идти на ресепшен брать дополнительно так же как и мыло шампунь

2026-04-13 • via Nuitee
D
Daniel • family_with_children • us
4
2026-03-27 • via Nuitee
A
Anne • couple • us
7
Pros:

Location

Cons:

Everything was kind of tired although they were doing renovations

2026-03-20 • via Nuitee
M
Michael • family_with_children • us
9
2026-01-31 • via Nuitee
D
dawn • couple • us
5
I would stay again if they updated the rooms and made them more modern and removed the carpet
Pros:

the breakfast was really good

Cons:

carpet in the rooms, it is so unsanitary and honestly gross

2026-01-21 • via Nuitee
W
Wanda • family_with_children • us
8
2026-01-19 • via Nuitee
J
Joanne • solo_traveller • us
1
I like the location of this hotel and have stayed here many times but in the building on same side o
Pros:

Breakfast was ok

Cons:

It was the building across the street that needs a total paint job on the outside including the ugly trim. My door opened onto an ugly alley. Then the keys they gave me didn't work. And it took an agent a long time to come over and get me in. And then he was going to check to see if there was a better opening across the street where I have stayed many times, and he left me hanging and waiting to unpack for like half an hour and then hadn't solved any issues.

2026-01-19 • via Nuitee
H
HEATHER • family_with_children • gb
5
Old 70s style hotel in a good location. Don’t use the pool unless you want injuries
Pros:

The rooms that opened onto the pool like an indoor resort

Cons:

The pool has a rough concrete interior and dangerous, my son cut his foot badly and husband cut his hand. I complained to reception and they apologised but did nothing about it. They didn’t ask my room number or show any compassion, there was no accountability.

2026-01-19 • via Nuitee
R
Rhoda • family_with_children • us
9
Relaxing, peaceful and great breakfast
Pros:

The breakfast was amazing!! The best yogurt... we loved your breakfast. Friendliness of staff when we checked in. Loved how they had it already for us when we arrived.

Cons:

The bathrooms are to small and no elevator.

2026-01-19 • via Nuitee
M
Mary • couple • us
4
It was fine. Just a quick stay passing through town.
Pros:

Front desk person was very nice and professional.

Cons:

The room was located at a different location and needs upgrading or remodeling. Very dated and worn bathroom, carpet and room overall.

2026-01-19 • via Nuitee
A
Alicia • couple • us
8
Good!
Pros:

All clean and comfortable Staff great Breakfast great. Great location too

Cons:

It is quite dated, fans really loud, looks “tired”. But very clean and comfortable, only the look …

2026-01-11 • via Nuitee
J
Julie • couple • us
1
I feel very dirty staying there.
Pros:

The bed was comfortable.

Cons:

The furniture was filthy!!! The carpet had stains all over it. Paid 200. We asked for a partial refund but they said they could not do it because we booked on bookings.com.

2025-12-31 • via Nuitee
A
Annelyn • family_with_children • us
7
Great location. Comfy beds and nice bathroom.
Pros:

Comfy beds and convenient easy to find location.

Cons:

Snowy and ice conditions were challenging but no fault of the hotel. Construction and smoke alarm going off early morning hours were annoying.

2025-12-31 • via Nuitee
N
Nicole • couple • us
7
Didn’t enjoy our stay at this hotel.
Pros:

The location was convenient. It was convenient to have pet friendly room and parking right in front of room.

Cons:

The parking spaces were not cleared of snow or ice, which made it a bit challenging to pull onto spot. We could feel the springs when laying in the bed, which would squeak when getting in and out of bed, no discount offered for uncomfortable accommodation. Sadly breakfast was not appetizing. Lastly and I know this isn’t in the control of the hotel, but at 3:15am there was a snow plow dumping snow into a metal container close to our room and it was pretty loud. Not a restful stay.

2025-12-19 • via Nuitee
• couple • us
9
Comfortable
Pros:

Very good breakfast
Location was hard for my wife to get to breakfast because of all the stairs

2025-12-10 • via Nuitee
R
Ron • couple • us
10
Very nice would stay there again loved the sky walk
Pros:

Your staff was wonderful

2025-11-26 • via Nuitee
J
JerryL • couple • us
3
Aging hotel. Few comforts,
Pros:

Good central location. Coffee machine was very good - latte's and capuccino. Breakfast food was not very good.

Cons:

The building was being remodeled. No pool. No ice machine. The bar is permanently closed. Paid $15 extra for a dog friendly room and paid an additional $30 for the dog. Seems excessive. Lobby and breakfast were on the other side of Main street from the rooms.

2025-11-04 • via Nuitee